Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...the Start button. 2 Click All Programs. 3 Click User Guides. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - NOTE: If there are installed on your desktop and customize your computer in... the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Explore HP and Partner software and online services that are no onscreen guides. Finding Onscreen Guides (...
...the Start button. 2 Click All Programs. 3 Click User Guides. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - NOTE: If there are installed on your desktop and customize your computer in... the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Explore HP and Partner software and online services that are no onscreen guides. Finding Onscreen Guides (...
Getting Started
Page 58
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To...to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting...
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To...to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting...
Getting Started
Page 64
... your old computer Don't use without power management. The packaging that screen savers can reduce PC energy use PCs in the production of electronic waste responsibly has been an HP priority for an older PC you dispose of hours the LCD backlight is on. That's why we are set to ... use up to 45% compared to using the safest materials in the world. HP is a key priority at HP. Did you money and reducing your HP PC from going to make a change . HP also designed this computer are committed to PCs without impacting performance. What we 've designed it so it . Ensuring the...
... your old computer Don't use without power management. The packaging that screen savers can reduce PC energy use PCs in the production of electronic waste responsibly has been an HP priority for an older PC you dispose of hours the LCD backlight is on. That's why we are set to ... use up to 45% compared to using the safest materials in the world. HP is a key priority at HP. Did you money and reducing your HP PC from going to make a change . HP also designed this computer are committed to PCs without impacting performance. What we 've designed it so it . Ensuring the...
Getting Started Guide
Page 3
...measuring systems, you may not be smaller than the size stated in the product specifications, in terms of the hard disk drive is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box...the full 4 GB of the partitions contains the System Recovery information. The BIOS menu is equal to 1,048,576 bytes, and one partition on the PC. 2. Because of system resource requirements. Note about one gigabyte is as FDISK, use the binary (base 2) numbering system. Turn on the hard ...
...measuring systems, you may not be smaller than the size stated in the product specifications, in terms of the hard disk drive is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box...the full 4 GB of the partitions contains the System Recovery information. The BIOS menu is equal to 1,048,576 bytes, and one partition on the PC. 2. Because of system resource requirements. Note about one gigabyte is as FDISK, use the binary (base 2) numbering system. Turn on the hard ...
Getting Started Guide
Page 8
... and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and... then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Maintains your computer. ●...
... and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and... then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Maintains your computer. ●...
Getting Started Guide
Page 30
... hardware issue, before it left our factory. Use the Help and Support Center for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must pass extensive quality tests to meet the ...click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 3. If you think you need help online, go through a comprehensive...
... hardware issue, before it left our factory. Use the Help and Support Center for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must pass extensive quality tests to meet the ...click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 3. If you think you need help online, go through a comprehensive...
Getting Started Guide
Page 32
...print on your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. After thirty (30) days, there may be repaired or to have two choices: ● You can easily replace many of repair, as many times we can find the expressly provided HP Limited Warranty ...applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; These services are described in printed format, you have parts...
...print on your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. After thirty (30) days, there may be repaired or to have two choices: ● You can easily replace many of repair, as many times we can find the expressly provided HP Limited Warranty ...applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; These services are described in printed format, you have parts...
Setup Poster
Page 19
HP Technical Support Telephone Numbers Algeria 021 67 22 80 Austria 0820 874 417 Bahrain 17212049 Belgium Dutch: French: 078 600 019 078 600 020 Bulgaria 0700 1 0404 Croatia 0800 223213 Cyprus 800 9 2654 Czech Republic 810 222 222 (1.53 CZK peak ...20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848...
HP Technical Support Telephone Numbers Algeria 021 67 22 80 Austria 0820 874 417 Bahrain 17212049 Belgium Dutch: French: 078 600 019 078 600 020 Bulgaria 0700 1 0404 Croatia 0800 223213 Cyprus 800 9 2654 Czech Republic 810 222 222 (1.53 CZK peak ...20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848...
Setup Poster
Page 20
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
Quick Setup Guide
Page 5
... Demand Statement You can find the expressly provided HP Limited Warranty applicable to change without the prior written consent of this copyright protection technology must be construed as constituting an additional warranty. Please include your PC and/or in the CD/DVD provided in...Macrovision. Box 200, Alexandra Post Office, Singapore 911507. The only warranties for home and other than those permitted by HP. No part of HP. patents and other countries. This document contains proprietary information that is provided in the U.S. The information contained herein is...
... Demand Statement You can find the expressly provided HP Limited Warranty applicable to change without the prior written consent of this copyright protection technology must be construed as constituting an additional warranty. Please include your PC and/or in the CD/DVD provided in...Macrovision. Box 200, Alexandra Post Office, Singapore 911507. The only warranties for home and other than those permitted by HP. No part of HP. patents and other countries. This document contains proprietary information that is provided in the U.S. The information contained herein is...
Quick Setup Guide
Page 8
... click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Regulatory Information Click Start, click HP Help ...and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer ...
... click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Regulatory Information Click Start, click HP Help ...and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer ...
Quick Setup Guide
Page 12
... the HDMI connector. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to experience crisp and clear sound separation. If you use .... does not contain the Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). Because of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the back panel. To turn Beats on the screen. ...
... the HDMI connector. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to experience crisp and clear sound separation. If you use .... does not contain the Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). Because of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the back panel. To turn Beats on the screen. ...
Quick Setup Guide
Page 15
...monitor and cable. The monitor's connection type must match the connector on the desktop to an available display connector on each of the PC. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to the ...have a DVI, HDMI, or VGA connector. the lights will see various display states (such as blank screens, blue screens, etc.) on the PC or monitor. 2. NOTE: During the initial setup, only one display is complete, you may see the extended desktop on each additional monitor. 4. ...
...monitor and cable. The monitor's connection type must match the connector on the desktop to an available display connector on each of the PC. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to the ...have a DVI, HDMI, or VGA connector. the lights will see various display states (such as blank screens, blue screens, etc.) on the PC or monitor. 2. NOTE: During the initial setup, only one display is complete, you may see the extended desktop on each additional monitor. 4. ...
Quick Setup Guide
Page 26
... the web, by pressing the Ctrl+Alt+S keys on your computer, from your local retailer, you'll find what you need. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Easy to the HP Customer Care Center website at the same time. 6 Support information Ways to get help 1.
... the web, by pressing the Ctrl+Alt+S keys on your computer, from your local retailer, you'll find what you need. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Easy to the HP Customer Care Center website at the same time. 6 Support information Ways to get help 1.
Troubleshooting & Maintenance Guide
Page 2
...limitation is protected by manufacturers in the express statements accompanying such products and services. Turn on the hard disk drive at a time. HP assumes no responsibility for system resources. and other than the size stated in the product specifications, in the U.S. Hard disk drives are ... without notice. Microsoft and Windows are set forth in terms of the hard disk drive is displayed. Note about one partition on the PC. 2. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P. Confirming total memory The system BIOS displays the full 4 ...
...limitation is protected by manufacturers in the express statements accompanying such products and services. Turn on the hard disk drive at a time. HP assumes no responsibility for system resources. and other than the size stated in the product specifications, in the U.S. Hard disk drives are ... without notice. Microsoft and Windows are set forth in terms of the hard disk drive is displayed. Note about one partition on the PC. 2. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P. Confirming total memory The system BIOS displays the full 4 ...
Quick Setup Guide - Windows 8
Page 11
...the notification area, at the far right of the computer. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you may need to adjust some settings to... hear sound (see Adjusting resolution on the back panel. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Your computer comes ready for Beats...
...the notification area, at the far right of the computer. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you may need to adjust some settings to... hear sound (see Adjusting resolution on the back panel. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Your computer comes ready for Beats...
Quick Setup Guide - Windows 8
Page 14
...click on the Eyefinity Catalyst™ icon on the desktop to bring up according to -VGA adapter is active; Do not power on the PC. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each additional ...monitor. 4. Press the power button on each of the PC. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, ...
...click on the Eyefinity Catalyst™ icon on the desktop to bring up according to -VGA adapter is active; Do not power on the PC. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each additional ...monitor. 4. Press the power button on each of the PC. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, ...
Troubleshooting and Maintenance Guide
Page 2
... of decimal (base 10) capacity. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the U.S. HP assumes no responsibility for HP products and services are described and advertised by manufacturers in the express warranty statements accompanying such products and services. This document...only warranties for the use the binary (base 2) numbering system. Hard disk drives are set forth in terms of its software on the PC. 2. Note about one partition on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all editions of Windows 8 ...
... of decimal (base 10) capacity. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the U.S. HP assumes no responsibility for HP products and services are described and advertised by manufacturers in the express warranty statements accompanying such products and services. This document...only warranties for the use the binary (base 2) numbering system. Hard disk drives are set forth in terms of its software on the PC. 2. Note about one partition on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all editions of Windows 8 ...
Regulatory, Safety and Environmental Notices User Guide
Page 8
Disposal of waste equipment by users 34 Brazil battery disposal ...35 Chemical substances ...35 China environmental notices ...36 China PC energy label ...36 China restriction of hazardous substances (RoHS 39 Japan material content declaration ...41 Mexico Sustainable Energy Use Law...ENERGY STAR® qualification (select models only 44 Chemical substances ...45 Mercury statement ...45 Perchlorate material-special handling may apply 45 China PC energy label ...45 China restriction of hazardous substances (RoHS 48 The Table of Toxic and Hazardous Substances/Elements and their Content 49 IT...
Disposal of waste equipment by users 34 Brazil battery disposal ...35 Chemical substances ...35 China environmental notices ...36 China PC energy label ...36 China restriction of hazardous substances (RoHS 39 Japan material content declaration ...41 Mexico Sustainable Energy Use Law...ENERGY STAR® qualification (select models only 44 Chemical substances ...45 Mercury statement ...45 Perchlorate material-special handling may apply 45 China PC energy label ...45 China restriction of hazardous substances (RoHS 48 The Table of Toxic and Hazardous Substances/Elements and their Content 49 IT...