User Guide
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... Change network settings ...87 Advanced printer management tools (for networked printers 89 Tips for setting up and using a networked printer 91 9 Solve a problem ...92 Jams and paper-feed issues ...93 Ink cartridge issues ...98 Printing issues ...100 Copy issues ...108 Scan issues ...109 Fax issues ...110 Network and connection issues ...119 Printer...
... Change network settings ...87 Advanced printer management tools (for networked printers 89 Tips for setting up and using a networked printer 91 9 Solve a problem ...92 Jams and paper-feed issues ...93 Ink cartridge issues ...98 Printing issues ...100 Copy issues ...108 Scan issues ...109 Fax issues ...110 Network and connection issues ...119 Printer...
User Guide
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...tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in a variety of paper at a time into a tray or document feeder. ● When loading the tray and document feeder, make sure the paper is too lightweight or stretches easily - Media that... the ColorLok logo in the tray or document feeder: - Media that contains staples or clips 10 Chapter 2 Get started ENWW Tips for papers with cutouts or perforations - and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain...
...tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in a variety of paper at a time into a tray or document feeder. ● When loading the tray and document feeder, make sure the paper is too lightweight or stretches easily - Media that... the ColorLok logo in the tray or document feeder: - Media that contains staples or clips 10 Chapter 2 Get started ENWW Tips for papers with cutouts or perforations - and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain...
User Guide
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9 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● HP support 92 Chapter 9 Solve a problem ENWW
9 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● HP support 92 Chapter 9 Solve a problem ENWW
User Guide
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... possible. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. a. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. Open the ink cartridge access door. 3. CAUTION: To...
... possible. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. a. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. Open the ink cartridge access door. 3. CAUTION: To...
User Guide
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... with both hands and pull it towards you are removing it from the printer, more paper jams are likely to extend it snaps into place. 4. If you do not remove all the pieces of paper from the rollers, check the rollers and wheels for torn pieces of the printer, grasp... the jammed paper with both hands, and then pull it towards you are removing it from the printer, more paper jams are likely to the print carriage. Reinsert the paper path cover until it . 94 Chapter 9 Solve a problem ENWW If ...
... with both hands and pull it towards you are removing it from the printer, more paper jams are likely to extend it snaps into place. 4. If you do not remove all the pieces of paper from the rollers, check the rollers and wheels for torn pieces of the printer, grasp... the jammed paper with both hands, and then pull it towards you are removing it from the printer, more paper jams are likely to the print carriage. Reinsert the paper path cover until it . 94 Chapter 9 Solve a problem ENWW If ...
User Guide
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...to occur. If there is any jammed paper, reach into the gap, grasp the paper with both hands and pull it from the printer, more paper jams are removing it towards you. To clear a paper jam in . 7. c. Lift the cover of the printer. ENWW Jams and paper-feed issues 95 If you are... likely to expose the bottom of the document feeder. Push the paper tray back in the document feeder 1....
...to occur. If there is any jammed paper, reach into the gap, grasp the paper with both hands and pull it from the printer, more paper jams are removing it towards you. To clear a paper jam in . 7. c. Lift the cover of the printer. ENWW Jams and paper-feed issues 95 If you are... likely to expose the bottom of the document feeder. Push the paper tray back in the document feeder 1....
User Guide
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...the print display, touch Help from the Home screen. NOTE: The HP online troubleshooting wizards may not be available in all unused paper flat in the Help for clearing a print carriage jams 1. Learn how to avoid paper jams To help topics, touch Troubleshoot and Support, and then touch Clear ...Carriage Jam. If you do not remove all the pieces of paper from the output tray frequently. ● Make sure that you are printing with paper that is not wrinkled, folded, or damaged. ● Prevent curled or wrinkled paper by -step instructions. Use an HP online troubleshooting ...
...the print display, touch Help from the Home screen. NOTE: The HP online troubleshooting wizards may not be available in all unused paper flat in the Help for clearing a print carriage jams 1. Learn how to avoid paper jams To help topics, touch Troubleshoot and Support, and then touch Clear ...Carriage Jam. If you do not remove all the pieces of paper from the output tray frequently. ● Make sure that you are printing with paper that is not wrinkled, folded, or damaged. ● Prevent curled or wrinkled paper by -step instructions. Use an HP online troubleshooting ...
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... run out of problem are recommended for the paper size you are not bent or torn. ● Do not place too much paper in the document feeder tray. ENWW Jams and paper-feed issues 97 For information on the maximum number of paper in the input tray must be the same ...● Pages are aligned correctly. - Also make sure the paper guides are snug, but not tight, against the stack. - Load paper into the printer only when it in the opposite direction of paper first, and then add paper. Use HP paper for the paper size you are being picked up from the printer and reload...
... run out of problem are recommended for the paper size you are not bent or torn. ● Do not place too much paper in the document feeder tray. ENWW Jams and paper-feed issues 97 For information on the maximum number of paper in the input tray must be the same ...● Pages are aligned correctly. - Also make sure the paper guides are snug, but not tight, against the stack. - Load paper into the printer only when it in the opposite direction of paper first, and then add paper. Use HP paper for the paper size you are being picked up from the printer and reload...
User Guide
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... cartridge problem ● Check cartridge access door ● Ink cartridge problem ● Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ● Door open ●...; Ink cartridge failure ● Counterfeit Cartridge Advisory ● Incompatible ink cartridges ● Paper too short ● Paper too long to auto-duplex ● Incompatible HP...
... cartridge problem ● Check cartridge access door ● Ink cartridge problem ● Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ● Door open ●...; Ink cartridge failure ● Counterfeit Cartridge Advisory ● Incompatible ink cartridges ● Paper too short ● Paper too long to auto-duplex ● Incompatible HP...
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Ink cartridge carriage stalled Something is blocking the ink cartridge carriage (the part of the printer that holds the ink cartridges). To clear the obstruction check the printer for jams. For more information, see Jams and paper-feed issues on page 93. 172 Appendix C Errors (Windows) ENWW
Ink cartridge carriage stalled Something is blocking the ink cartridge carriage (the part of the printer that holds the ink cartridges). To clear the obstruction check the printer for jams. For more information, see Jams and paper-feed issues on page 93. 172 Appendix C Errors (Windows) ENWW
User Guide
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...try to avoid jams, see Jams and paperfeed issues on page 93. For more information, see Load media on page 8. ● Make sure that the printer is clean. ● Make sure that meets specifications and is not wrinkled, folded, or damaged. Before you have loaded paper that the ...trays are loaded correctly and are not too full. Paper jam or tray problem Paper has become jammed in the printer. ENWW Paper jam or tray problem 173 For more information, see...
...try to avoid jams, see Jams and paperfeed issues on page 93. For more information, see Load media on page 8. ● Make sure that the printer is clean. ● Make sure that meets specifications and is not wrinkled, folded, or damaged. Before you have loaded paper that the ...trays are loaded correctly and are not too full. Paper jam or tray problem Paper has become jammed in the printer. ENWW Paper jam or tray problem 173 For more information, see...
User Guide
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... 89 I ink cartridges 4 Internet Protocol fax, using 67 IP settings 87 ISDN line, set up with fax parallel phone systems 148 J jams clear 93 paper to avoid 10 junk fax mode 55 L lights, control panel 5 line condition test, fax 113 link speed, setting 87 log, fax print...IP settings 87 link speed 87 settings, change 87 wireless communication setup 82 O OS X HP Utility 89 output tray locating 3 P paper clear jams 93 HP, order 9 selecting 10 skewed pages 97 troubleshoot feeding 97 paper-feed problems, troubleshoot 97 parallel phone systems answering machine setup 157 countries/regions with 144 ...
... 89 I ink cartridges 4 Internet Protocol fax, using 67 IP settings 87 ISDN line, set up with fax parallel phone systems 148 J jams clear 93 paper to avoid 10 junk fax mode 55 L lights, control panel 5 line condition test, fax 113 link speed, setting 87 log, fax print...IP settings 87 link speed 87 settings, change 87 wireless communication setup 82 O OS X HP Utility 89 output tray locating 3 P paper clear jams 93 HP, order 9 selecting 10 skewed pages 97 troubleshoot feeding 97 paper-feed problems, troubleshoot 97 parallel phone systems answering machine setup 157 countries/regions with 144 ...
User Guide
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port connection, failed 111 setup 164 telephone wall jack 111 tone dialing 64 trays clear paper jams 93 locating 3 paper-width guides illustration 3 troubleshoot feeding 97 troubleshoot answering machines 117 fax 110 fax dial tone test failed 113 fax hardware test failed 110 fax line ... 111 fax phone cord type test failed 112 fax tests 110 fax wall jack test, failed 111 multiple pages are picked 97 paper not picked up from tray 97 paper-feed problems 97 power 121 print 121 receive faxes 115, 116 send faxes 115, 117 skewed pages 97 two-sided printing 23...
port connection, failed 111 setup 164 telephone wall jack 111 tone dialing 64 trays clear paper jams 93 locating 3 paper-width guides illustration 3 troubleshoot feeding 97 troubleshoot answering machines 117 fax 110 fax dial tone test failed 113 fax hardware test failed 110 fax line ... 111 fax phone cord type test failed 112 fax tests 110 fax wall jack test, failed 111 multiple pages are picked 97 paper not picked up from tray 97 paper-feed problems 97 power 121 print 121 receive faxes 115, 116 send faxes 115, 117 skewed pages 97 two-sided printing 23...