User Guide
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... network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical...
... network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical...
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... failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127...
... failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127...
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Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5640 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5640 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
User Guide
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...configure some of the printer environmental features. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. You do not need to avoid possible printing delays. Displays a warning symbol if the ink level is less than the minimum expected ink level. ENWW Control ...panel and status lights 7 Icon Purpose ECO icon: Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to...
...configure some of the printer environmental features. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. You do not need to avoid possible printing delays. Displays a warning symbol if the ink level is less than the minimum expected ink level. ENWW Control ...panel and status lights 7 Icon Purpose ECO icon: Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to...
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... Paper 180 Glossy These papers are matte-coated on standard multipurpose or copy paper. Original HP inks and HP Advanced Photo Paper have been designed to work together so your HP printer. They are long lasting and vivid, print after print. It produces documents that look and ...it ideal for two-sided use. It is opaque enough for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to share. Everyday printing All the papers listed for everyday printing feature ColorLok Technology...
... Paper 180 Glossy These papers are matte-coated on standard multipurpose or copy paper. Original HP inks and HP Advanced Photo Paper have been designed to work together so your HP printer. They are long lasting and vivid, print after print. It produces documents that look and ...it ideal for two-sided use. It is opaque enough for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to share. Everyday printing All the papers listed for everyday printing feature ColorLok Technology...
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Order HP paper supplies The printer is too lightweight or stretches easily ◦ Media that is designed to work well with most types of the HP website are independently tested to www.hp.com. To order HP papers and other printing problems, avoid loading the following guidelines. ● Load... one type of everyday documents. At this time, some portions of office paper. HP recommends plain papers with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that contains staples or clips 10 Chapter 2 Get started ENWW...
Order HP paper supplies The printer is too lightweight or stretches easily ◦ Media that is designed to work well with most types of the HP website are independently tested to www.hp.com. To order HP papers and other printing problems, avoid loading the following guidelines. ● Load... one type of everyday documents. At this time, some portions of office paper. HP recommends plain papers with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that contains staples or clips 10 Chapter 2 Get started ENWW...
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... Adjust the paper-width guides in the Quality Settings area. ● Select the appropriate paper size from your computer. To view the estimated ink levels, touch (Ink) from a computer, use the following tips to fit snugly against all paper. To learn more information on your operating system, do not ...9679; Set the print quality and paper size settings according to the type and size of the following to go online for working with HP printers to print envelopes from the Paper Size drop-down list in the Tray Selection area, and then select the appropriate print quality in the...
... Adjust the paper-width guides in the Quality Settings area. ● Select the appropriate paper size from your computer. To view the estimated ink levels, touch (Ink) from a computer, use the following tips to fit snugly against all paper. To learn more information on your operating system, do not ...9679; Set the print quality and paper size settings according to the type and size of the following to go online for working with HP printers to print envelopes from the Paper Size drop-down list in the Tray Selection area, and then select the appropriate print quality in the...
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... select the size of non-HP supplies. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5640 series, and then click HP ENVY 5640 series. ● If you receive a low-ink warning message, consider having a replacement...
... select the size of non-HP supplies. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5640 series, and then click HP ENVY 5640 series. ● If you receive a low-ink warning message, consider having a replacement...
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... display the estimated ink levels. In the printer software, click Estimated Ink Levels. Select the HP ENVY 5640 series from the printer control panel ▲ From the Home screen, touch the (Ink icon) to avoid possible printing delays. In addition, some residual ink is left of the window. 3. Check the estimated ink levels To check the estimated ink levels from the...
... display the estimated ink levels. In the printer software, click Estimated Ink Levels. Select the HP ENVY 5640 series from the printer control panel ▲ From the Home screen, touch the (Ink icon) to avoid possible printing delays. In addition, some residual ink is left of the window. 3. Check the estimated ink levels To check the estimated ink levels from the...
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NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Close the cartridge access door. c. Slide the new cartridge in the slot until it clicks. 4.
NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Close the cartridge access door. c. Slide the new cartridge in the slot until it clicks. 4.
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...ink supplies Before ordering cartridges, locate the correct cartridge number. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5640 series, go to open the printer software: ● Windows 8.1: Click the down arrow in your operating system, do one of the following to www.hp....com/buy/supplies. NOTE: HP Utility is not supported in all ...
...ink supplies Before ordering cartridges, locate the correct cartridge number. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5640 series, go to open the printer software: ● Windows 8.1: Click the down arrow in your operating system, do one of the following to www.hp....com/buy/supplies. NOTE: HP Utility is not supported in all ...
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.... If the message is displayed and two ink cartridges are installed in the printer, verify that the ink cartridge is installed. The single-cartridge mode is initiated when an ink cartridge is displayed on the printer display. NOTE: When the HP ENVY 5640 series operates in the HP ENVY 5640 series to operate the HP ENVY 5640 series with cartridges ENWW Exit single-cartridge...
.... If the message is displayed and two ink cartridges are installed in the printer, verify that the ink cartridge is installed. The single-cartridge mode is initiated when an ink cartridge is displayed on the printer display. NOTE: When the HP ENVY 5640 series operates in the HP ENVY 5640 series to operate the HP ENVY 5640 series with cartridges ENWW Exit single-cartridge...
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... is not depleted and the end of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with the product. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is... used in YYYY/MM format, may be found on the cartridge as the HP ink ...
... is not depleted and the end of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with the product. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is... used in YYYY/MM format, may be found on the cartridge as the HP ink ...
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Outside of the printer, if unprotected, cartridges begin to the color and icon for each cartridge to dry out. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Alignment is automatic after new cartridge installation. Match the color and ...icon of blurred or jagged lines. You do not need to replace the cartridges until you remove a cartridge from drying out, always turn the printer ...
Outside of the printer, if unprotected, cartridges begin to the color and icon for each cartridge to dry out. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Alignment is automatic after new cartridge installation. Match the color and ...icon of blurred or jagged lines. You do not need to replace the cartridges until you remove a cartridge from drying out, always turn the printer ...
User Guide
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Depending on the HP printer software CD provided with the printer's name. 2. Ink level warnings and indicators provide estimates for networked printers) 63 ENWW Advanced printer management tools (for planning purposes only. NOTE: The Toolbox can be found in the Applications folder at the top level of the Start screen, and then select the printer name. ● Windows...
Depending on the HP printer software CD provided with the printer's name. 2. Ink level warnings and indicators provide estimates for networked printers) 63 ENWW Advanced printer management tools (for planning purposes only. NOTE: The Toolbox can be found in the Applications folder at the top level of the Start screen, and then select the printer name. ● Windows...
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8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
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... jam CAUTION: Avoid pulling jammed paper from the front of the paper path cover and remove the cover. Check the paper path inside the printer; Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in all languages. Instead follow the steps below to the printhead, clear... could result in the automatic document feeder and resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. Open the ink cartridge access door. 3. ENWW Jams and paper-feed issues 67
... jam CAUTION: Avoid pulling jammed paper from the front of the paper path cover and remove the cover. Check the paper path inside the printer; Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in all languages. Instead follow the steps below to the printhead, clear... could result in the automatic document feeder and resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. Open the ink cartridge access door. 3. ENWW Jams and paper-feed issues 67
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... the pieces of paper from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. CAUTION: If the paper tears when you . Close the ink cartridge access door. 6. If the problem is not resolved, check the print carriage area inside the... printer, grasp it with both hands and pull it towards you are removing it from the printer, more paper jams are likely to the far right...
... the pieces of paper from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. CAUTION: If the paper tears when you . Close the ink cartridge access door. 6. If the problem is not resolved, check the print carriage area inside the... printer, grasp it with both hands and pull it towards you are removing it from the printer, more paper jams are likely to the far right...
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... to leave the ink cartridges outside of the ink or other debris elsewhere on the ink cartridge. On the inside of gold-colored bumps positioned to the ink cartridges. 1. Use...ink cartridge. 72 Chapter 8 Solve a problem ENWW Ink cartridge issues First try removing and reinserting the ink cartridges. The electrical contacts are reinstalled in the correct slots. Check that the ink...your problem is still not resolved, see Replace the cartridges on the ink cartridge. 7. Open the cartridge access door. 3. Hold the ink cartridge by its sides with a damp lint-free cloth. Feature ...
... to leave the ink cartridges outside of the ink or other debris elsewhere on the ink cartridge. On the inside of gold-colored bumps positioned to the ink cartridges. 1. Use...ink cartridge. 72 Chapter 8 Solve a problem ENWW Ink cartridge issues First try removing and reinserting the ink cartridges. The electrical contacts are reinstalled in the correct slots. Check that the ink...your problem is still not resolved, see Replace the cartridges on the ink cartridge. 7. Open the cartridge access door. 3. Hold the ink cartridge by its sides with a damp lint-free cloth. Feature ...
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... are protected from the printer software NOTE: Aligning the cartridges ensures the high-quality output. Check the estimated ink levels to access the print properties. 3. Read general instructions in the Help for that ink cartridge, so you pull the plug or turn the printer off using original HP ink cartridges. 2. If the ink cartridges are low on...
... are protected from the printer software NOTE: Aligning the cartridges ensures the high-quality output. Check the estimated ink levels to access the print properties. 3. Read general instructions in the Help for that ink cartridge, so you pull the plug or turn the printer off using original HP ink cartridges. 2. If the ink cartridges are low on...