HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...when the notebook is being moved. Note: The f2 Self-Test is abruptly impacted by automatically "parking the heads" to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 See the UEFI section below to select the f2 function key when booting up the system. Hard Drive (HDD) & ... to check for updates for your product. This diagnostic routine detects any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. ...
...when the notebook is being moved. Note: The f2 Self-Test is abruptly impacted by automatically "parking the heads" to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 See the UEFI section below to select the f2 function key when booting up the system. Hard Drive (HDD) & ... to check for updates for your product. This diagnostic routine detects any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... equipped with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
... equipped with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Older Operating Systems It is being used 512-byte sectors; operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is secured in the ...Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. This support is wasted on a 512-byte sector; As a result, movement of your hard drive: Page 7 however...
...Older Operating Systems It is being used 512-byte sectors; operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is secured in the ...Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. This support is wasted on a 512-byte sector; As a result, movement of your hard drive: Page 7 however...
User Guide - Windows 8
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...(select models only 64 Using Disk Defragmenter 64 Using Disk Cleanup ...65 Adding or replacing memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with ... software ...74 Using antivirus software ...74 Using firewall software ...74 Installing software updates ...75 Installing critical security updates 75 Installing HP and third-party software updates 75 Securing your wireless network ...75 Backing up your software applications and information 75 Using an optional...
...(select models only 64 Using Disk Defragmenter 64 Using Disk Cleanup ...65 Adding or replacing memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with ... software ...74 Using antivirus software ...74 Using firewall software ...74 Installing software updates ...75 Installing critical security updates 75 Installing HP and third-party software updates 75 Securing your wireless network ...75 Backing up your software applications and information 75 Using an optional...
User Guide - Windows 8
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...added capacity or functionality, connect an external drive (purchased separately), such as a USB powered port) allows you to a network on page 17. others have on select models) Blu-ray Disc (BD). NOTE: For more information about connecting external wireless devices, see the manufacturer's... device 51 7 Managing and sharing information Drives are also compatible with USB 1.0 and 2.0 devices. NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to the USB port on page 4 for all USB devices or will ...
...added capacity or functionality, connect an external drive (purchased separately), such as a USB powered port) allows you to a network on page 17. others have on select models) Blu-ray Disc (BD). NOTE: For more information about connecting external wireless devices, see the manufacturer's... device 51 7 Managing and sharing information Drives are also compatible with USB 1.0 and 2.0 devices. NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to the USB port on page 4 for all USB devices or will ...
User Guide - Windows 8
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... you are unsure whether the computer is off, in the Sleep state, or in optimal condition. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer by performing regular maintenance tasks, using tools such as your computer gets older...
... you are unsure whether the computer is off, in the Sleep state, or in optimal condition. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer by performing regular maintenance tasks, using tools such as your computer gets older...
User Guide - Windows 8
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... To reduce the risk of electric shock or damage to internal components, do not use a can permanently damage the surface of HP programs and drivers. A vacuum cleaner can build up. Updates can scratch the computer. Allow the display to drip between the keys on a ... Cleaning your computer Cleaning your equipment. Technology is always changing, and updating programs and drivers allows your programs and drivers on the keyboard, even when you are cleaning the computer. Updating programs and drivers HP recommends that you update your computer to run the latest technology available.
... To reduce the risk of electric shock or damage to internal components, do not use a can permanently damage the surface of HP programs and drivers. A vacuum cleaner can build up. Updates can scratch the computer. Allow the display to drip between the keys on a ... Cleaning your computer Cleaning your equipment. Technology is always changing, and updating programs and drivers allows your programs and drivers on the keyboard, even when you are cleaning the computer. Updating programs and drivers HP recommends that you update your computer to run the latest technology available.
User Guide - Windows 8
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... problems and improve functionality of the software. Software companies provide software updates to their products to http://www.hp.com/support. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to protect them from... performance. Loop the security cable lock around a secured object. 2. Securing your wireless network When you regularly update the software and drivers that should be employed as a deterrent, but it may look slightly different from the illustration in this location, you can choose...
... problems and improve functionality of the software. Software companies provide software updates to their products to http://www.hp.com/support. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to protect them from... performance. Loop the security cable lock around a secured object. 2. Securing your wireless network When you regularly update the software and drivers that should be employed as a deterrent, but it may look slightly different from the illustration in this location, you can choose...
User Guide - Windows 8
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... ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by HP and the operating system to help you return your computer to a proper ... processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of the HP Recovery partition on the computer. After you ever need to the original factory state, all information from the hard drive and re-creating...
... ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by HP and the operating system to help you return your computer to a proper ... processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of the HP Recovery partition on the computer. After you ever need to the original factory state, all information from the hard drive and re-creating...
User Guide - Windows 8
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... h, and then select Help and Support. ● If you need to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. HP Recovery Manager will be available for recovering your computer to its original state, Windows provides an easy way to be burned...option in the image continue to remove all of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 84. This option does not require backing up , restoring, and recovering...
... h, and then select Help and Support. ● If you need to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. HP Recovery Manager will be available for recovering your computer to its original state, Windows provides an easy way to be burned...option in the image continue to remove all of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 84. This option does not require backing up , restoring, and recovering...
User Guide - Windows 8
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...point to the upper-right or lower-right corner of the screen to its original factory state by the manufacturer. ● Recovery through HP Recovery Manager should be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you... menu. 3. Select Reset your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. Click Settings. 3. What...
...point to the upper-right or lower-right corner of the screen to its original factory state by the manufacturer. ● Recovery through HP Recovery Manager should be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you... menu. 3. Select Reset your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. Click Settings. 3. What...
Start Here
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...U.S. See http://www.microsoft.com for technical or editorial errors or omissions contained herein. Not all editions of the HP End User License Agreement (EULA). HP shall not be liable for details. The information contained herein is subject to return the entire unused product (hardware... further information or to be construed as constituting an additional warranty. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. For any software product preinstalled on your computer. If you agree to request a full ...
...U.S. See http://www.microsoft.com for technical or editorial errors or omissions contained herein. Not all editions of the HP End User License Agreement (EULA). HP shall not be liable for details. The information contained herein is subject to return the entire unused product (hardware... further information or to be construed as constituting an additional warranty. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. For any software product preinstalled on your computer. If you agree to request a full ...
Start Here
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... about the Windows backup and restore features, see the HP Support Assistant. Type restore in the Search field. Checking for recovery partitions NOTE: If you need to reinstall drivers or select software. To access HP Software Setup: 1. For additional backup information, type backup... in the Search field, and then follow the information provided. NOTE: If the HP Software Setup app does not appear, your computer...
... about the Windows backup and restore features, see the HP Support Assistant. Type restore in the Search field. Checking for recovery partitions NOTE: If you need to reinstall drivers or select software. To access HP Software Setup: 1. For additional backup information, type backup... in the Search field, and then follow the information provided. NOTE: If the HP Software Setup app does not appear, your computer...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 2. Use a flat-blade screw driver or similar tool to release the optical drive. 46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts If you ... drive NOTE: The optical drive spare part kit includes the optical drive connector board and cable. Remove the battery (see Service cover on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-...
Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 2. Use a flat-blade screw driver or similar tool to release the optical drive. 46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts If you ... drive NOTE: The optical drive spare part kit includes the optical drive connector board and cable. Remove the battery (see Service cover on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double-...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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... text box, enter the product name, and then click Go. - Select your computer model, and then select your product. 4. Point to http://www.hp.com. 2. Using HP PC Hardware Diagnostics (UEFI) (select models only) 91 When the diagnostic tool opens, use the keyboard arrow keys to select the type of the... page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test while it is running, press esc. or - NOTE: If you want to let...
... text box, enter the product name, and then click Go. - Select your computer model, and then select your product. 4. Point to http://www.hp.com. 2. Using HP PC Hardware Diagnostics (UEFI) (select models only) 91 When the diagnostic tool opens, use the keyboard arrow keys to select the type of the... page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test while it is running, press esc. or - NOTE: If you want to let...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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...partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is still working. or - See Changing the computer boot order on your system from the list. - All hardwarerelated drivers and software are re-installed, but... other software applications are not. This type of recovery can obtain recovery discs for the presence of a recovery partition, select Start, right-click Computer then select Manage > Disk Management. Access HP Recovery Manager in either of...
...partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is still working. or - See Changing the computer boot order on your system from the list. - All hardwarerelated drivers and software are re-installed, but... other software applications are not. This type of recovery can obtain recovery discs for the presence of a recovery partition, select Start, right-click Computer then select Manage > Disk Management. Access HP Recovery Manager in either of...