HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from ...Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced...
Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from ...Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... The SSD drive is no longer recognized by software issues. Shock events With each new generation of an issue with an SSD, the HP Diagnostics should be traced to connector issues, shock events, software issues, and more . However, hard drives are fragile, and if they are not...these . Connector issues It is important to check the physical connector that says "Imminent drive failure." Your notebook spontaneously restarts when the Windows OS is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during ...
... The SSD drive is no longer recognized by software issues. Shock events With each new generation of an issue with an SSD, the HP Diagnostics should be traced to connector issues, shock events, software issues, and more . However, hard drives are fragile, and if they are not...these . Connector issues It is important to check the physical connector that says "Imminent drive failure." Your notebook spontaneously restarts when the Windows OS is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... however, these drives - Depending on Products with Older Operating Systems It is included in the mounting bracket correctly. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever ...writing heads is now limiting HDD capacity. This support is important to have the latest BIOS, firmware, and driver enhancements for Microsoft Windows installations Historically, hard disk drives (HDDs) have to access the hard drive very often. Perform the Defrag operation periodically...
... however, these drives - Depending on Products with Older Operating Systems It is included in the mounting bracket correctly. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever ...writing heads is now limiting HDD capacity. This support is important to have the latest BIOS, firmware, and driver enhancements for Microsoft Windows installations Historically, hard disk drives (HDDs) have to access the hard drive very often. Perform the Defrag operation periodically...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 8
...Microsoft Knowledge Base articles for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp... Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us...
...Microsoft Knowledge Base articles for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp... Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us...
User Guide - Windows 8
Page 2
© Copyright 2013 Hewlett-Packard Development Company, L.P. Intel is a trademark of the HP End User License Agreement (EULA). Microsoft and Windows are common to most models. Nothing herein should be liable for technical or editorial errors or omissions contained herein. Bluetooth is subject to request a full ...
© Copyright 2013 Hewlett-Packard Development Company, L.P. Intel is a trademark of the HP End User License Agreement (EULA). Microsoft and Windows are common to most models. Nothing herein should be liable for technical or editorial errors or omissions contained herein. Bluetooth is subject to request a full ...
User Guide - Windows 8
Page 7
...screen preferences (select models only 39 Using the keyboard and mouse ...39 Using the keys ...40 Using the action keys 40 Using Microsoft Windows 8 shortcut keys 41 Using the hot keys (select models only 42 Using the integrated numeric keypad 42 6 Managing power ...43 Initiating...47 Disposing of a user-replaceable battery 48 Replacing a user-replaceable battery 48 Running on external AC power ...48 Troubleshooting power problems 49 HP CoolSense (select models only 49 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting down (turning off)...
...screen preferences (select models only 39 Using the keyboard and mouse ...39 Using the keys ...40 Using the action keys 40 Using Microsoft Windows 8 shortcut keys 41 Using the hot keys (select models only 42 Using the integrated numeric keypad 42 6 Managing power ...43 Initiating...47 Disposing of a user-replaceable battery 48 Replacing a user-replaceable battery 48 Running on external AC power ...48 Troubleshooting power problems 49 HP CoolSense (select models only 49 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting down (turning off)...
User Guide - Windows 8
Page 8
... computer 70 9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP SimplePass (select models only 73 Registering fingerprints 73 Using your registered fingerprint to ...log on to Windows 74 Using Internet security software ...74 Using antivirus software ...74 Using firewall ...
... computer 70 9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP SimplePass (select models only 73 Registering fingerprints 73 Using your registered fingerprint to ...log on to Windows 74 Using Internet security software ...74 Using antivirus software ...74 Using firewall ...
User Guide - Windows 8
Page 9
...restoring, and recovering ...80 Creating recovery media and backups 80 Creating HP Recovery media 81 Restore and recovery ...82 Using Windows Refresh for quick and easy recovery 83 Remove everything and reinstall Windows 83 Recovering using HP Recovery Manager 84 What you need to know 84 Using the... HP Recovery partition to recover a minimized image (select models only) ...85 Using HP Recovery media to ...
...restoring, and recovering ...80 Creating recovery media and backups 80 Creating HP Recovery media 81 Restore and recovery ...82 Using Windows Refresh for quick and easy recovery 83 Remove everything and reinstall Windows 83 Recovering using HP Recovery Manager 84 What you need to know 84 Using the... HP Recovery partition to recover a minimized image (select models only) ...85 Using HP Recovery media to ...
User Guide - Windows 8
Page 11
..., we recommend the following steps: ● If you set up , restoring, and recovering on page 80. Best practices To get more HP resources. For more at Using antivirus software on page 22 for information. ● Update or purchase antivirus software. See details in Connecting to... a network on page 17. ● Take a minute to browse the printed Windows 8 Basics guide to the computer Start screen from an open app or the Windows desktop, press the Windows key on your computer on page 4 and Enjoying entertainment features on ...
..., we recommend the following steps: ● If you set up , restoring, and recovering on page 80. Best practices To get more HP resources. For more at Using antivirus software on page 22 for information. ● Update or purchase antivirus software. See details in Connecting to... a network on page 17. ● Take a minute to browse the printed Windows 8 Basics guide to the computer Start screen from an open app or the Windows desktop, press the Windows key on your computer on page 4 and Enjoying entertainment features on ...
User Guide - Windows 8
Page 12
... Connecting an HDMI device on page 27. ● You know you can listen to music on page 25. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using Beats Audio (select models only) on the computer. But did you know...
... Connecting an HDMI device on page 27. ● You know you can listen to music on page 25. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using Beats Audio (select models only) on the computer. But did you know...
User Guide - Windows 8
Page 13
...guides on the computer and locate this computer. Windows 8 Basics guide ● Overview of injury. For worldwide support, go / orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your HP product to the addresses above. Box 200, Alexandra...Asia Pacific: Hewlett-Packard, POD, P.O. IMPORTANT: Do NOT return your product located with Windows® 8. More HP resources 3 To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go /...
...guides on the computer and locate this computer. Windows 8 Basics guide ● Overview of injury. For worldwide support, go / orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your HP product to the addresses above. Box 200, Alexandra...Asia Pacific: Hewlett-Packard, POD, P.O. IMPORTANT: Do NOT return your product located with Windows® 8. More HP resources 3 To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go /...
User Guide - Windows 8
Page 22
...seconds to know your power settings, from the right edge of unsaved information. ● If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down the power button will result in the Sleep state, press the button...to display the charms, tap Search, and then tap the search box. To learn more about your computer Produce sound. Allows a fingerprint logon to Windows, instead of a password logon. 12 Chapter 2 Getting to turn on the tablet. ● When the computer is on, press the button ...
...seconds to know your power settings, from the right edge of unsaved information. ● If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down the power button will result in the Sleep state, press the button...to display the charms, tap Search, and then tap the search box. To learn more about your computer Produce sound. Allows a fingerprint logon to Windows, instead of a password logon. 12 Chapter 2 Getting to turn on the tablet. ● When the computer is on, press the button ...
User Guide - Windows 8
Page 23
... again will return you to the previous screen. Alternates between the navigational and numeric functions on . Top 13 Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system ... keypad. When num lk has been enabled, it can be used system functions. Returns you to the Start screen from an open app or the Windows desktop.
... again will return you to the previous screen. Alternates between the navigational and numeric functions on . Top 13 Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system ... keypad. When num lk has been enabled, it can be used system functions. Returns you to the Start screen from an open app or the Windows desktop.
User Guide - Windows 8
Page 30
...far right of the connection. Select Set up a PAN of the taskbar. 3. Follow the on WLAN implementation, router manufacturer, and interference from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. NOTE: On some models, the wireless light is ...off . 2. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of Bluetooth devices. For more information, from the...
...far right of the connection. Select Set up a PAN of the taskbar. 3. Follow the on WLAN implementation, router manufacturer, and interference from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. NOTE: On some models, the wireless light is ...off . 2. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of Bluetooth devices. For more information, from the...
User Guide - Windows 8
Page 36
... of the TouchPad or touch screen (select models only) to display the charms, tap Search, and then tap the search box. 2. When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound event, such as a beep or alarm, and then tap Test. 1. When the Sound... window opens, select the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the microphone. Swipe ...
... of the TouchPad or touch screen (select models only) to display the charms, tap Search, and then tap the search box. 2. When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound event, such as a beep or alarm, and then tap Test. 1. When the Sound... window opens, select the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the microphone. Swipe ...
User Guide - Windows 8
Page 38
... HDMI is turned on HDMI audio by using the wireless adapter, see the PowerDVD software Help. 28 Chapter 4 Enjoying entertainment features From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the digital output device. 3. Select Set... photo and video collections. ▲ To open Intel Wireless Display, from the Start screen, type c, and then select CyberLink PowerDVD. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. ...
... HDMI is turned on HDMI audio by using the wireless adapter, see the PowerDVD software Help. 28 Chapter 4 Enjoying entertainment features From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the digital output device. 3. Select Set... photo and video collections. ▲ To open Intel Wireless Display, from the Start screen, type c, and then select CyberLink PowerDVD. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. ...
User Guide - Windows 8
Page 39
... USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Using the TouchPad 29 Review the Windows 8 Basics guide included with simple finger movements. You can be used on your fingers. Select Control Panel, and then select Hardware and Sound. 2. NOTE: TouchPad...
... USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Using the TouchPad 29 Review the Windows 8 Basics guide included with simple finger movements. You can be used on your fingers. Select Control Panel, and then select Hardware and Sound. 2. NOTE: TouchPad...
User Guide - Windows 8
Page 50
... Errors can disable this feature in this section. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have disabled the action key feature, you hold down... and access to the system. f6 Mutes or restores speaker sound. 40 Chapter 5 Navigating using the external VGA video standard. Pressing the Windows key again will return you to quickly return to the computer, pressing this feature. Using the keys Your computer has different ways to a...
... Errors can disable this feature in this section. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have disabled the action key feature, you hold down... and access to the system. f6 Mutes or restores speaker sound. 40 Chapter 5 Navigating using the external VGA video standard. Pressing the Windows key again will return you to quickly return to the computer, pressing this feature. Using the keys Your computer has different ways to a...
User Guide - Windows 8
Page 51
... track of an audio CD or the next section of a DVD or a BD. Reveals the charms. + d Opens the Windows desktop. + o Turns Autorotate on Windows 8 shortcut keys, go to press this key combination until the app you want is possible. NOTE: A wireless network must be... set up before a wireless connection is revealed. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to the previous screen. f12 Turns the wireless feature on or off (select models only). + tab alt +...
... track of an audio CD or the next section of a DVD or a BD. Reveals the charms. + d Opens the Windows desktop. + o Turns Autorotate on Windows 8 shortcut keys, go to press this key combination until the app you want is possible. NOTE: A wireless network must be... set up before a wireless connection is revealed. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to the previous screen. f12 Turns the wireless feature on or off (select models only). + tab alt +...
User Guide - Windows 8
Page 52
... c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. You can also view and control the bass settings through the Windows operating system. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the integrated numeric keypad...
... c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. You can also view and control the bass settings through the Windows operating system. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the integrated numeric keypad...