HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...support.html to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Go to your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for SSD drives, but it...Additional information can be aborted at any newer HDD firmware updates or other HDD related product drivers for your product Software & Drivers download page to fail. Advanced Diagnostics - Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by...
...support.html to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Go to your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for SSD drives, but it...Additional information can be aborted at any newer HDD firmware updates or other HDD related product drivers for your product Software & Drivers download page to fail. Advanced Diagnostics - Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The Intel Matrix...
... SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The Intel Matrix...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...on Products with applications that execute primarily from Symantec. With 4-KB sectors, less space is secured in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - First-generation Advanced Format drives retain backwards-compatibility by ... articles for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for an extended period of your HP Business Notebook, refer to optimize the reading and writing of the hard drive reading/writing heads is unused for...
...on Products with applications that execute primarily from Symantec. With 4-KB sectors, less space is secured in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - First-generation Advanced Format drives retain backwards-compatibility by ... articles for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for an extended period of your HP Business Notebook, refer to optimize the reading and writing of the hard drive reading/writing heads is unused for...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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Bluetooth is a trademark of Windows 8 functionality. HP shall not be construed as constituting an additional warranty. Not all features are set forth in the U.S. This computer may require upgraded and/ or separately ... are common to install the Windows 7 software and take full advantage of its proprietor and used by its proprietor. Nothing herein should be liable for HP products and services are available on your computer. Microsoft, Windows, WIndows 7, and Windows 8 are U.S. The information contained herein is subject to take full advantage of...
Bluetooth is a trademark of Windows 8 functionality. HP shall not be construed as constituting an additional warranty. Not all features are set forth in the U.S. This computer may require upgraded and/ or separately ... are common to install the Windows 7 software and take full advantage of its proprietor and used by its proprietor. Nothing herein should be liable for HP products and services are available on your computer. Microsoft, Windows, WIndows 7, and Windows 8 are U.S. The information contained herein is subject to take full advantage of...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the work area to prevent...
... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the work area to prevent...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and ... ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. Grounding guidelines 25
... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and ... ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. Grounding guidelines 25
HP ENVY x360 Convertible PC Maintenance and Service Guide
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.... Click the link for the computer model. 5. Disconnect all external devices from the computer. 3. Under Step 2: Select a Download, click the BIOS link. 7. Click Support & Drivers > click Drivers & Software. 3. Click the link for the most recent BIOS. 8. In the Enter a product name/number box, type the computer model information, and then click Search...
.... Click the link for the computer model. 5. Disconnect all external devices from the computer. 3. Under Step 2: Select a Download, click the BIOS link. 7. Click Support & Drivers > click Drivers & Software. 3. Click the link for the most recent BIOS. 8. In the Enter a product name/number box, type the computer model information, and then click Search...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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.... When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage-Provides access to Support, located at the top of diagnostic test you need to a USB device on or ...) 63 Hard drive c. BIOS 2. There are two options to download HP PC Hardward Diagnostics to let HP automatically detect your operating system. 5. Option 2: Support and Drivers pages-Provides downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are caused by the operating system or other...
.... When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage-Provides access to Support, located at the top of diagnostic test you need to a USB device on or ...) 63 Hard drive c. BIOS 2. There are two options to download HP PC Hardward Diagnostics to let HP automatically detect your operating system. 5. Option 2: Support and Drivers pages-Provides downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are caused by the operating system or other...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...a way to create recovery media after you can be used to create system restore points and create backups of the HP Recovery partition on page 66. 2. HP Recovery media can obtain recovery discs for the blank USB flash drive or the number of blank DVD discs that were... Factory Reset-Restores the computer to its original factory state by deleting all hardware-related drivers and software, but you would like to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for your computer from the...
...a way to create recovery media after you can be used to create system restore points and create backups of the HP Recovery partition on page 66. 2. HP Recovery media can obtain recovery discs for the blank USB flash drive or the number of blank DVD discs that were... Factory Reset-Restores the computer to its original factory state by deleting all hardware-related drivers and software, but you would like to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for your computer from the...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...USB hub. ● Be sure that the computer is connected to reinstall the individual application or driver. If you use the HP Recovery media that best matches your computer using HP Recovery Manager on -screen instructions. ● If you want to recover the computer's original factory...page 66. ● If you ever need to recover the system, see Recovering using HP Recovery Manager on -screen instructions. Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of expertise: ● Windows offers several options for ...
...USB hub. ● Be sure that the computer is connected to reinstall the individual application or driver. If you use the HP Recovery media that best matches your computer using HP Recovery Manager on -screen instructions. ● If you want to recover the computer's original factory...page 66. ● If you ever need to recover the system, see Recovering using HP Recovery Manager on -screen instructions. Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of expertise: ● Windows offers several options for ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... system and all information from the media provided by using the HP Recovery media that was installed at the factory. If you must use HP Recovery media. You can obtain recovery media for your personal data. Select Troubleshoot from the HP website. related drivers and software, but not other software applications. ● Factory Reset...
... system and all information from the media provided by using the HP Recovery media that was installed at the factory. If you must use HP Recovery media. You can obtain recovery media for your personal data. Select Troubleshoot from the HP website. related drivers and software, but not other software applications. ● Factory Reset...
User Guide
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... Bluetooth is a trademark of the computer, please contact your country. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be available on -screen instructions. and other countries. This computer may not be bound by Hewlett-Packard Company...Windows functionality. The information contained herein is to return the entire unused product (hardware and software) within 14 days for HP products and services are U.S. The only warranties for a full refund subject to change without notice. © Copyright 2014 Hewlett-Packard Development...
... Bluetooth is a trademark of the computer, please contact your country. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be available on -screen instructions. and other countries. This computer may not be bound by Hewlett-Packard Company...Windows functionality. The information contained herein is to return the entire unused product (hardware and software) within 14 days for HP products and services are U.S. The only warranties for a full refund subject to change without notice. © Copyright 2014 Hewlett-Packard Development...
User Guide
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... low battery level when the computer cannot exit Hibernation ....... 49 Running on external AC power ...50 Troubleshooting power problems 50 HP CoolSense ...51 Refreshing your software content with Intel Smart Connect Technology 51 Shutting down (turning off) the computer 51 7 Maintaining... your computer ...53 Improving performance ...53 Using HP 3D DriveGuard 53 Identifying HP 3D DriveGuard status 53 Using Disk Defragmenter 53 Using Disk Cleanup ...54 Updating programs and drivers ...54 Cleaning your computer ...54 Cleaning procedures ...55 Cleaning the display...
... low battery level when the computer cannot exit Hibernation ....... 49 Running on external AC power ...50 Troubleshooting power problems 50 HP CoolSense ...51 Refreshing your software content with Intel Smart Connect Technology 51 Shutting down (turning off) the computer 51 7 Maintaining... your computer ...53 Improving performance ...53 Using HP 3D DriveGuard 53 Identifying HP 3D DriveGuard status 53 Using Disk Defragmenter 53 Using Disk Cleanup ...54 Updating programs and drivers ...54 Cleaning your computer ...54 Cleaning procedures ...55 Cleaning the display...
User Guide
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... hard drive installed in an optional docking device or connected to run more information, see the HP 3D DriveGuard software Help. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer... is not protected by running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the ...
... hard drive installed in an optional docking device or connected to run more information, see the HP 3D DriveGuard software Help. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer... is not protected by running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the ...
User Guide
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... is safe for unnecessary files that can resolve issues and bring new features and options to your computer. Updating programs and drivers HP recommends that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that a cleaning product... is always changing, and updating programs and drivers allows your programs and drivers on -screen instructions. Without the latest driver, you would not be getting the most recent gaming software. After you start Disk Defragmenter, it...
... is safe for unnecessary files that can resolve issues and bring new features and options to your computer. Updating programs and drivers HP recommends that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that a cleaning product... is always changing, and updating programs and drivers allows your programs and drivers on -screen instructions. Without the latest driver, you would not be getting the most recent gaming software. After you start Disk Defragmenter, it...
User Guide
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... HP Support Assistant app. Using antivirus software Computer viruses can also register to receive automatic update notifications when they have caused. Installing software updates 59 Using firewall software Firewalls are installed automatically. At this location, you regularly update the software and drivers that...on the network. You can detect most cases, repair any damage they become available. For more information, see Updating programs and drivers on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer and/or network, or it...
... HP Support Assistant app. Using antivirus software Computer viruses can also register to receive automatic update notifications when they have caused. Installing software updates 59 Using firewall software Firewalls are installed automatically. At this location, you regularly update the software and drivers that...on the network. You can detect most cases, repair any damage they become available. For more information, see Updating programs and drivers on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer and/or network, or it...
User Guide
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...system so that it can isolate hardware failures from issues that are provided in the following order: a. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are caused by the operating system or other software components. Hard drive c. Select your computer model, and then ... Turn on page 63. Click Download, and then select Run. NOTE: If you want to select the type of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - b. Go to stop a diagnostic test, press esc. In the Diagnostic ...
...system so that it can isolate hardware failures from issues that are provided in the following order: a. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are caused by the operating system or other software components. Hard drive c. Select your computer model, and then ... Turn on page 63. Click Download, and then select Run. NOTE: If you want to select the type of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - b. Go to stop a diagnostic test, press esc. In the Diagnostic ...
User Guide
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... be used to its original factory state by deleting all hardware-related drivers and software, but you would like to create DVD recovery media, you successfully set up the computer, create HP Recovery media. HP Recovery media can use an external optical drive (purchased 64 Chapter 10...following processes: ● Creating recovery media and backups ● Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. Or instead you can be used to perform system recovery if the hard drive becomes corrupted. This step creates a...
... be used to its original factory state by deleting all hardware-related drivers and software, but you would like to create DVD recovery media, you successfully set up the computer, create HP Recovery media. HP Recovery media can use an external optical drive (purchased 64 Chapter 10...following processes: ● Creating recovery media and backups ● Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. Or instead you can be used to perform system recovery if the hard drive becomes corrupted. This step creates a...