HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 6
5 Removal and replacement procedures for Authorized Service Provider parts 27 Component replacement procedures ...27 Top cover ...28 Battery ...31 TouchPad board ...33 Hard drive ...34 Solid-state drive (SSD) ...36 WLAN module ...38 Speakers ...40 USB/audio board... Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 Using HP PC Hardware Diagnostics (UEFI) ...62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 7 Specifications ...64 Computer specifications ...64 Hard drive specifications ...65 Solid-state...
5 Removal and replacement procedures for Authorized Service Provider parts 27 Component replacement procedures ...27 Top cover ...28 Battery ...31 TouchPad board ...33 Hard drive ...34 Solid-state drive (SSD) ...36 WLAN module ...38 Speakers ...40 USB/audio board... Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 Using HP PC Hardware Diagnostics (UEFI) ...62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 7 Specifications ...64 Computer specifications ...64 Hard drive specifications ...65 Solid-state...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 11
Right side 3 To remove a card: Press in on the network. ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is being mishandled or stolen. Connects an optional video or audio device, such as a deterrent, but it pops... The network is connected. ● Amber: Activity is occurring on the card until it may not prevent the computer from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Reads optional memory cards that store, manage, share, or access information. Connects an AC adapter. 2 External ...
Right side 3 To remove a card: Press in on the network. ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is being mishandled or stolen. Connects an optional video or audio device, such as a deterrent, but it pops... The network is connected. ● Amber: Activity is occurring on the card until it may not prevent the computer from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Reads optional memory cards that store, manage, share, or access information. Connects an AC adapter. 2 External ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 39
... (1) that secure the battery to remove most computer components. Disconnect the battery. Description 3-cell, 43-Wh, 2.83-Ah, Li-ion battery Spare part number 761230-005 Before removing the battery, follow these steps: 1. Battery NOTE: You do not have to remove the battery to the computer. Disconnect the power from the computer by HP, or a compatible battery purchased from the system...
... (1) that secure the battery to remove most computer components. Disconnect the battery. Description 3-cell, 43-Wh, 2.83-Ah, Li-ion battery Spare part number 761230-005 Before removing the battery, follow these steps: 1. Battery NOTE: You do not have to remove the battery to the computer. Disconnect the power from the computer by HP, or a compatible battery purchased from the system...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 40
Remove the battery (2). Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 2.
Remove the battery (2). Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 2.
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 42
... it down through the operating system. 2. Turn off or in the Hard Drive Hardware Kit, spare part number 768020-001. Disconnect the battery. Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket and hard drive connector cable. Disconnect the ...power from the computer by unplugging the power cord from the system board. 2. Disconnect the cable (1) from the computer. 3. Remove the hard drive: 1. Disconnect all external devices from the computer. 4. Description 500-GB, 5400-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, ...
... it down through the operating system. 2. Turn off or in the Hard Drive Hardware Kit, spare part number 768020-001. Disconnect the battery. Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket and hard drive connector cable. Disconnect the ...power from the computer by unplugging the power cord from the system board. 2. Disconnect the cable (1) from the computer. 3. Remove the hard drive: 1. Disconnect all external devices from the computer. 4. Description 500-GB, 5400-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 44
... in the Solid-state Drive Hardware Kit, spare part number 777653-001. Remove the two Phillips PM2.5×4.0 screws (2) that secure the solid-state drive bracket to the computer. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts If you are included in ... Hardware Kit (includes cable, bracket, and screws) Spare part number 777651-001 777652-001 777653-001 Before removing the solid-state drive, follow these steps: 1. Disconnect the battery. Disconnect the cable (1) from the computer. 3. Disconnect the power from the computer by unplugging the power ...
... in the Solid-state Drive Hardware Kit, spare part number 777653-001. Remove the two Phillips PM2.5×4.0 screws (2) that secure the solid-state drive bracket to the computer. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts If you are included in ... Hardware Kit (includes cable, bracket, and screws) Spare part number 777651-001 777652-001 777653-001 Before removing the solid-state drive, follow these steps: 1. Disconnect the battery. Disconnect the cable (1) from the computer. 3. Disconnect the power from the computer by unplugging the power ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 46
...the WLAN module "Main" terminal labeled "1". Turn off or in your country or region. Disconnect the power from the computer. 3. Disconnect the battery. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". If the computer is off the computer. ... equipped with a wireless module authorized for Authorized Service Provider parts Disconnect all external devices from the terminal on the WLAN module. Before removing the WLAN module, follow these steps: 1. WLAN module Description Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT...
...the WLAN module "Main" terminal labeled "1". Turn off or in your country or region. Disconnect the power from the computer. 3. Disconnect the battery. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". If the computer is off the computer. ... equipped with a wireless module authorized for Authorized Service Provider parts Disconnect all external devices from the terminal on the WLAN module. Before removing the WLAN module, follow these steps: 1. WLAN module Description Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 48
.... 2. Disconnect the speaker cable from the computer. 4. Disconnect all external devices from the system board (1). 2. Disconnect the battery. Remove the two Phillips PM2.5×4.0 screws (3) that secure the speakers to the computer. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Disconnect the power from the computer by unplugging the power...
.... 2. Disconnect the speaker cable from the computer. 4. Disconnect all external devices from the system board (1). 2. Disconnect the battery. Remove the two Phillips PM2.5×4.0 screws (3) that secure the speakers to the computer. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Disconnect the power from the computer by unplugging the power...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 51
...: NOTE: You do not have to remove the heat sink to the computer. Turn off or in Hibernation, turn the computer on page 28). 5. If you are unsure whether the computer is off the computer. Disconnect the battery. Component replacement procedures 43 Disconnect the power... from the computer by unplugging the power cord from the computer. 3. Fan Description Fan Spare part number 778793-001 Before removing the fan, follow these steps: 1. Remove the three Phillips PM2.5×4.0 screws ...
...: NOTE: You do not have to remove the heat sink to the computer. Turn off or in Hibernation, turn the computer on page 28). 5. If you are unsure whether the computer is off the computer. Disconnect the battery. Component replacement procedures 43 Disconnect the power... from the computer by unplugging the power cord from the computer. 3. Fan Description Fan Spare part number 778793-001 Before removing the fan, follow these steps: 1. Remove the three Phillips PM2.5×4.0 screws ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 53
...battery. Remove the Phillips PM2.5×4.0 screw (2) that secures the power button board to the computer. If you are unsure whether the computer is off the computer. Turn off or in Hibernation, turn the computer on page 28). 5. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove... Power button board (includes cable) Spare part number 774599-001 Before removing the power button board, follow these steps: 1. Disconnect the power button board cable (1) from the system board. 2. Remove the top cover (see Top cover on , and then shut it...
...battery. Remove the Phillips PM2.5×4.0 screw (2) that secures the power button board to the computer. If you are unsure whether the computer is off the computer. Turn off or in Hibernation, turn the computer on page 28). 5. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove... Power button board (includes cable) Spare part number 774599-001 Before removing the power button board, follow these steps: 1. Disconnect the power button board cable (1) from the system board. 2. Remove the top cover (see Top cover on , and then shut it...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 55
... and a non-Windows 8 operating system Spare part number 780958-501 780958-001 774606-501 774606-001 774607-501 774607-001 Before removing the system board, follow these steps: 1. Disconnect the battery. Turn off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power...
... and a non-Windows 8 operating system Spare part number 780958-501 780958-001 774606-501 774606-001 774607-501 774607-001 Before removing the system board, follow these steps: 1. Disconnect the battery. Turn off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 58
Remove the system board (see WLAN module on page 38). 7. Remove the memory module (2) by pulling the module away from the slot at an angle. Remove the WLAN module (see System board on each side of the memory module slot to install a memory module. 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Reverse this procedure to release the memory module. (The memory module tilts up.) 3. Remove the memory module: 1. Disconnect the battery. 6. 5. Position the system board upside-down. 2. Spread the retaining tabs (1) on page 47).
Remove the system board (see WLAN module on page 38). 7. Remove the memory module (2) by pulling the module away from the slot at an angle. Remove the WLAN module (see System board on each side of the memory module slot to install a memory module. 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Reverse this procedure to release the memory module. (The memory module tilts up.) 3. Remove the memory module: 1. Disconnect the battery. 6. 5. Position the system board upside-down. 2. Spread the retaining tabs (1) on page 47).
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 59
... 51 If you are unsure whether the computer is off the computer. Remove the heat sink: NOTE: You do not have to remove the fan to the fan. 1. Following the 1 through the operating system. 2. Disconnect the battery. 6. Remove the system board (see Top cover on , and then shut it ...down . 2. Position the system board upside-down through 4 sequence stamped into the heat sink, loosen the four captive Phillips screws (1) that secures the heat sink to remove the heat sink. Disconnect...
... 51 If you are unsure whether the computer is off the computer. Remove the heat sink: NOTE: You do not have to remove the fan to the fan. 1. Following the 1 through the operating system. 2. Disconnect the battery. 6. Remove the system board (see Top cover on , and then shut it ...down . 2. Position the system board upside-down through 4 sequence stamped into the heat sink, loosen the four captive Phillips screws (1) that secures the heat sink to remove the heat sink. Disconnect...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 61
Disconnect the battery. To remove the display assembly: 1. Disconnect the right display panel cable (3) from the system board. 2. Remove the top cover (see Top cover on , and then shut it down the computer. Disconnect the left display panel cable (1) from the system board. Component ... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the WLAN module. 3. Display assembly Before removing the display assembly, follow these steps: 1. Shut down through the operating system. 2.
Disconnect the battery. To remove the display assembly: 1. Disconnect the right display panel cable (3) from the system board. 2. Remove the top cover (see Top cover on , and then shut it down the computer. Disconnect the left display panel cable (1) from the system board. Component ... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the WLAN module. 3. Display assembly Before removing the display assembly, follow these steps: 1. Shut down through the operating system. 2.
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 67
... power connector cable, follow these steps: 1. If you are unsure whether the computer is off the computer. Disconnect the battery. 6. Component replacement procedures 59 Remove the display (see Top cover on page 28). 5. Disconnect the power connector cable (1) from the computer. 3. Disconnect the ...power from the computer by unplugging the power cord from the system board. Remove the top cover (see Display assembly on , and then shut it down through the operating system. 2. Turn off or in Hibernation, turn...
... power connector cable, follow these steps: 1. If you are unsure whether the computer is off the computer. Disconnect the battery. 6. Component replacement procedures 59 Remove the display (see Top cover on page 28). 5. Disconnect the power connector cable (1) from the computer. 3. Disconnect the ...power from the computer by unplugging the power cord from the system board. Remove the top cover (see Display assembly on , and then shut it down through the operating system. 2. Turn off or in Hibernation, turn...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 70
.... The BIOS installation begins. 5. The tool runs outside 62 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. b. Click your selection to the hard drive...Follow any instructions that has an .exe extension (for HP updates now. 3. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is complete. During the download and installation, follow these steps: a. Follow the on battery power, docked in an optional docking device, or connected...
.... The BIOS installation begins. 5. The tool runs outside 62 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. b. Click your selection to the hard drive...Follow any instructions that has an .exe extension (for HP updates now. 3. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is complete. During the download and installation, follow these steps: a. Follow the on battery power, docked in an optional docking device, or connected...
HP ENVY x360 Convertible PC Maintenance and Service Guide
Page 81
...description 1 audio-out (headphone)/audio-in (microphone) jack 4 B backups 66 base enclosure spare part number 16, 20, 22 battery removal 31 spare part number 15, 20, 31 bezel spare part number 17 BIOS determining version 61 downloading an update 62 updating 61 Bluetooth label 12 boot order ...changing HP Recovery Manager 69 bottom 12 buttons left TouchPad 7 power 4, 9 right TouchPad 7 volume 4 C cables, service considerations 23 caps lock light, ...
...description 1 audio-out (headphone)/audio-in (microphone) jack 4 B backups 66 base enclosure spare part number 16, 20, 22 battery removal 31 spare part number 15, 20, 31 bezel spare part number 17 BIOS determining version 61 downloading an update 62 updating 61 Bluetooth label 12 boot order ...changing HP Recovery Manager 69 bottom 12 buttons left TouchPad 7 power 4, 9 right TouchPad 7 volume 4 C cables, service considerations 23 caps lock light, ...
User Guide
Page 14
NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on the network. ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. ...-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it pops out. To remove a card: Press in on the card it until it is occurring on page 53. Each USB 3.0 port connects an optional USB device, such as...
NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on the network. ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. Connects an optional video or audio device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. ...-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it pops out. To remove a card: Press in on the card it until it is occurring on page 53. Each USB 3.0 port connects an optional USB device, such as...
User Guide
Page 56
... programs running on battery or external power. Removing or replacing the battery could affect your battery, or if the battery is not plugged into external power, the computer runs on battery power. If a battery is no longer holding a charge, run Battery Check in the ...select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about battery types, specifications, life cycles, and capacity Conserving battery power Tips for battery disposal. ...
... programs running on battery or external power. Removing or replacing the battery could affect your battery, or if the battery is not plugged into external power, the computer runs on battery power. If a battery is no longer holding a charge, run Battery Check in the ...select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about battery types, specifications, life cycles, and capacity Conserving battery power Tips for battery disposal. ...
User Guide
Page 60
... Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you can turn off the computer with a user-replaceable battery, remove the battery. 52 Chapter 6 Managing power From the Start screen, point to the upper-right or lower-right corner of the screen, select Shut down, and...
... Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you can turn off the computer with a user-replaceable battery, remove the battery. 52 Chapter 6 Managing power From the Start screen, point to the upper-right or lower-right corner of the screen, select Shut down, and...