HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? slow performance (opening and closing...
... that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? slow performance (opening and closing...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...to your product. Note: The diagnostics may be aborted at any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to reduce the risk of the tests, the process halts and a Failure ID or... and issues that can be installed to install the more advanced diagnostic tests, which can be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for certain OEM drives and/or special product updates. There are...
...to your product. Note: The diagnostics may be aborted at any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to reduce the risk of the tests, the process halts and a Failure ID or... and issues that can be installed to install the more advanced diagnostic tests, which can be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for certain OEM drives and/or special product updates. There are...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ... image, and switching to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The Intel...
... with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ... image, and switching to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The Intel...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on a 512-byte sector; Depending on the installed OS, extra steps may need to take steps to align logical sectors (OS) with Older Operating Systems It is important to have the latest BIOS, firmware, and driver.... Perform the Defrag operation periodically to optimize the reading and writing of data to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on ...
...hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on a 512-byte sector; Depending on the installed OS, extra steps may need to take steps to align logical sectors (OS) with Older Operating Systems It is important to have the latest BIOS, firmware, and driver.... Perform the Defrag operation periodically to optimize the reading and writing of data to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on ...
User Guide
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... Devices, Inc. This computer may not be bound by Hewlett-Packard Company under license. Go to the refund policy of Windows. Select Drivers & Downloads, and then follow the on your country. and other countries. Not all features are set forth in all editions of your..., downloading, or otherwise using any further information or to return the entire unused product (hardware and software) within 14 days for HP products and services are available in the express warranty statements accompanying such products and services. For any software product preinstalled on this computer...
... Devices, Inc. This computer may not be bound by Hewlett-Packard Company under license. Go to the refund policy of Windows. Select Drivers & Downloads, and then follow the on your country. and other countries. Not all features are set forth in all editions of your..., downloading, or otherwise using any further information or to return the entire unused product (hardware and software) within 14 days for HP products and services are available in the express warranty statements accompanying such products and services. For any software product preinstalled on this computer...
User Guide
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...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
User Guide
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... a television audio cable. This jack does not support optional microphone-only devices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. WARNING! For additional safety information, refer to the computer. NOTE: When a device is connected..., a powersaving state. To reduce the risk of power. ● Blinking white: The hard drive is off or in Hibernation. Select Drivers & Downloads, and then follow the on-screen instructions. Right side 7 The computer shuts off power to the display and other unneeded components...
... a television audio cable. This jack does not support optional microphone-only devices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. WARNING! For additional safety information, refer to the computer. NOTE: When a device is connected..., a powersaving state. To reduce the risk of power. ● Blinking white: The hard drive is off or in Hibernation. Select Drivers & Downloads, and then follow the on-screen instructions. Right side 7 The computer shuts off power to the display and other unneeded components...
User Guide
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Select Drivers & Downloads, and then follow the on-screen instructions. 8 Chapter 2 Getting to the Help and Support web page (see More HP resources on your computer model, reads an optical disc or reads and writes to select your computer NOTE: For disc compatibility information, go to know your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Depending on page 3). Follow the web page instructions to an optical disc.
Select Drivers & Downloads, and then follow the on-screen instructions. 8 Chapter 2 Getting to the Help and Support web page (see More HP resources on your computer model, reads an optical disc or reads and writes to select your computer NOTE: For disc compatibility information, go to know your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Depending on page 3). Follow the web page instructions to an optical disc.
User Guide
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...card it until it pops out. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Select Drivers & Downloads, and then follow the onscreen instructions. Component (6) USB 3.0 ports (2) (7) Audio-out (headphone)/Audio-in (microphone) jack (8) Memory card ...powered) port (10) HDMI port Description NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on the card until it is firmly seated. Follow the web page instructions to the Regulatory, Safety, and Environmental Notices. NOTE...
...card it until it pops out. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Select Drivers & Downloads, and then follow the onscreen instructions. Component (6) USB 3.0 ports (2) (7) Audio-out (headphone)/Audio-in (microphone) jack (8) Memory card ...powered) port (10) HDMI port Description NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on the card until it is firmly seated. Follow the web page instructions to the Regulatory, Safety, and Environmental Notices. NOTE...
User Guide
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... maintenance to a disc. Security devices with your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by running on , and then shut it down the computer. Improving performance 59 This chapter provides information about updating...
... maintenance to a disc. Security devices with your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by running on , and then shut it down the computer. Improving performance 59 This chapter provides information about updating...
User Guide
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... chloride, and hydrocarbons are not sure that a cleaning product is always changing, and updating programs and drivers allows your equipment. Cleaning the display (All-in the scratches. Updating programs and drivers HP recommends that ingredients such as paper towels, can scratch the computer. Over time, dirt particles and cleaning... get trapped in -Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with the most out of HP programs and drivers. In addition, register to download the latest versions of your computer to your computer.
... chloride, and hydrocarbons are not sure that a cleaning product is always changing, and updating programs and drivers allows your equipment. Cleaning the display (All-in the scratches. Updating programs and drivers HP recommends that ingredients such as paper towels, can scratch the computer. Over time, dirt particles and cleaning... get trapped in -Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with the most out of HP programs and drivers. In addition, register to download the latest versions of your computer to your computer.
User Guide
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...software after you can also register to receive automatic update notifications when they become available. For more information, see Updating programs and drivers on your wireless network, always enable security features. At this location, you purchased your WLAN on the network. It is blocked...the settings, from Microsoft as soon as you regularly update the software and drivers that protects only the computer it can choose whether updates are designed to prevent unauthorized access to http://www.hp.com/support. Select System and Security, select Windows Update, select Change ...
...software after you can also register to receive automatic update notifications when they become available. For more information, see Updating programs and drivers on your wireless network, always enable security features. At this location, you purchased your WLAN on the network. It is blocked...the settings, from Microsoft as soon as you regularly update the software and drivers that protects only the computer it can choose whether updates are designed to prevent unauthorized access to http://www.hp.com/support. Select System and Security, select Windows Update, select Change ...
User Guide
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...your computer model, and then select your product. 4. To start HP PC Hardware Diagnostics UEFI: 1. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to run, and then follow the on...-screen instructions. Using HP PC Hardware Diagnostics (UEFI) 71 Turn on page 71. Connected USB drive NOTE: To ...
...your computer model, and then select your product. 4. To start HP PC Hardware Diagnostics UEFI: 1. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to run, and then follow the on...-screen instructions. Using HP PC Hardware Diagnostics (UEFI) 71 Turn on page 71. Connected USB drive NOTE: To ...
User Guide
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...create system restore points and create backups of blank DVD discs that was installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to perform system recovery if the hard drive becomes corrupted. The backup can use an external optical drive (... DVD±RW, or BD-RE (rewritable Blu-ray) discs; Use the Windows tools to its original factory state by deleting all hardware-related drivers and software, but you can be used to create recovery media after you create will be used to create DVD recovery media, you would like...
...create system restore points and create backups of blank DVD discs that was installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to perform system recovery if the hard drive becomes corrupted. The backup can use an external optical drive (... DVD±RW, or BD-RE (rewritable Blu-ray) discs; Use the Windows tools to its original factory state by deleting all hardware-related drivers and software, but you can be used to create recovery media after you create will be used to create DVD recovery media, you would like...
User Guide
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... want to recover the computer's original factory partitioning and content, you can also find contact information from the HP website. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have created. Do not interrupt the creation process. ● If necessary.... For more information, see Help and Support. You can choose the System Recovery option from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for restoring from support. separately...
... want to recover the computer's original factory partitioning and content, you can also find contact information from the HP website. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have created. Do not interrupt the creation process. ● If necessary.... For more information, see Help and Support. You can choose the System Recovery option from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for restoring from support. separately...
User Guide
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...system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must either download the software from the manufacturer's website or ... 75. Then it reinstalls the operating system and the software that was installed at the factory. For more information, see Recovering using HP Recovery Manager on page 74. ● If you wish to remove the recovery partition to its original factory state by the manufacturer....
...system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must either download the software from the manufacturer's website or ... 75. Then it reinstalls the operating system and the software that was installed at the factory. For more information, see Recovering using HP Recovery Manager on page 74. ● If you wish to remove the recovery partition to its original factory state by the manufacturer....