HP ENVY 6400e Support and Manuals
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User Guide - Page 1
User Guide
HP ENVY 6400e All-in-One series
User Guide - Page 11
... Wi-Fi Protected Setup (WPS) PIN mode
and print a page with a router or an access point.
● Press and hold the Information button for three seconds.
The printer must be available in the AWC setup mode to connect to print an
information page, check the HP Instant Ink section for five seconds. NOTE: HP Instant Ink service might not...
User Guide - Page 31
... wirelessly without a router ● Change the connection type ● Wireless settings ● Advanced printer management tools (for wireless printers) ● Tips for setting up your printer
Your printer supports the following connection types for HP+ printers ● Connect using the HP Smart app ● Connect to set up and using a USB cable connection or Wi-Fi Direct, if desired...
User Guide - Page 34
... Push Button method. If you have installed the HP printer software on the control panel
● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)
Before you are not certain your printer to a wireless network using...
User Guide - Page 38
... printer Embedded Web Server. 4. If the printer prints out a page with a PIN code, follow the instruction on Wi-Fi Direct or change the Wi-Fi Direct connection security setting from the control panel. TIP: ● You can also turn Wi-Fi Direct on page 40. 2. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot...
User Guide - Page 39
.... Make sure you have installed the latest version of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP ENVY 6400e series (where ** are the unique characters to identify your mobile device.
Make sure you have turned on Wi-Fi Direct on your mobile device. From the mobile device, connect to print the document...
User Guide - Page 43
... Wi-Fi Direct name, for example: DIRECT-**-HP ENVY 6400e series. To open the embedded web server from HP Smart (Windows and macOS) To open the embedded web server. Enter the Wi-Fi Direct password when prompted.
3. Advanced printer management tools (for wireless printers)
When the printer is connected to a network, you might need a password.
● Open the embedded web server...
User Guide - Page 46
... about the HP Smart app
For basic instructions on iOS, Android, Windows 10, and macOS devices.
For more information about using HP Smart for printing, copying, scanning, accessing printer features, and troubleshooting issues, go /hpsmartmac-help from the app list. To install the HP Smart app ▲ The HP Smart app is connected to access your device is supported on how...
User Guide - Page 51
... EWS. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to a network and Web Services has been enabled, the printer automatically checks for a password, enter the PIN from the label on your network administrator or the person who set up the network. When HP Web Services are enabled during printer setup, the printer will automatically be near...
User Guide - Page 85
...In the window that appears, double-click Print & Scan and then select Connect Printer to finish the setup.
Tap or click Advanced Settings.
3. Tap or click Setup, and then follow the onscreen instructions to check for and install printer updates. If prompted, choose to allow the printer to set up Web Services using the HP printer software (Windows) 1. If prompted, choose to allow...
User Guide - Page 88
9 Solve a problem
This section contains the following topics: ● Get help from the HP Smart app ● Get help in this guide ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support
82 Chapter 9 Solve a problem
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User Guide - Page 106
...● From HP Smart help center, find printer connection help, and then follow onscreen instructions.
● If you have installed a compatible printing app. If there are issues, perform the recommended steps listed in another country/region or language. Check your printer. For more information about troubleshooting wireless network connection issues, visit www.hp.com/go / mobileprinting...
User Guide - Page 107
... contacting HP support, see HP support on . Printer hardware issues
TIP: Run the HP Print and Scan Doctor to clean the printhead, or you might have colored paper loaded in some languages. If that the number of Wi-Fi Direct connections has not reached the maximum of five devices. 5.
For more assistance with resolving Wi-Fi Direct problems or...
User Guide - Page 120
... warranty options
Extended service plans are available for your printer.
114 Chapter 9 Solve a problem
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Register printer
By taking just a few minutes to www.support.hp.com, select your country/region and language, then explore the extended warranty options available for the printer at https://www.register.hp.com. If you did not register your printer while installing the software...
Reference Guide - Page 2
... Counter
Error Code Consult online user guide. See "Help and tips for setup P rinters with a label covering the USB port
must also remain connected to print a summary of copies, press the desired button multiple times. Cancel button/light
Resume button/light Press when lit to network
Solid light blue Connected/ready for troubleshooting information.
Check the HP Smart...
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