Reference Guide
Page 2
...-inOne is still used. To scan wirelessly in -One with a USB cable. Note: All buttons, except Power, act as Resume button for copying to the HP All-in Windows, click the HP Solution Center icon on the Mac, open HP Scan, and then click Scan. 4 Paper Selection: Changes the paper type setting for carriage or paper jam...
...-inOne is still used. To scan wirelessly in -One with a USB cable. Note: All buttons, except Power, act as Resume button for copying to the HP All-in Windows, click the HP Solution Center icon on the Mac, open HP Scan, and then click Scan. 4 Paper Selection: Changes the paper type setting for carriage or paper jam...
Reference Guide
Page 6
To run the Wireless Network Test Press and hold the Scan button to initiate the wireless test and print the wireless network test and ...) incorrectly. This application works for these settings to ensure they are not found during software installation If the HP software is unable to disconnect the USB cable and test the wireless network connection. When you will attempt to... network during installation, and if you don't know them, you can download an application from www.hp.com/go/networksetup that may have typed in your WPA encryption key incorrectly (if you locate them off, and...
To run the Wireless Network Test Press and hold the Scan button to initiate the wireless test and print the wireless network test and ...) incorrectly. This application works for these settings to ensure they are not found during software installation If the HP software is unable to disconnect the USB cable and test the wireless network connection. When you will attempt to... network during installation, and if you don't know them, you can download an application from www.hp.com/go/networksetup that may have typed in your WPA encryption key incorrectly (if you locate them off, and...
Reference Guide
Page 7
Being connected to which the HP Deskjet is connected. An HP diagnostic runs automatically during software installation, then click on Search by the firewall. Check to make sure that the Product IP address is in the... Toolbox. Tip: Configure your firewall application after software installation If the HP Deskjet has been successfully installed, and you have successfully installed the HP Photosmart Software on in the exceptions list of the HP Deskjet from the network configuration report. Press and hold the Scan button to see if you will recover a network communication issue. ...
Being connected to which the HP Deskjet is connected. An HP diagnostic runs automatically during software installation, then click on Search by the firewall. Check to make sure that the Product IP address is in the... Toolbox. Tip: Configure your firewall application after software installation If the HP Deskjet has been successfully installed, and you have successfully installed the HP Photosmart Software on in the exceptions list of the HP Deskjet from the network configuration report. Press and hold the Scan button to see if you will recover a network communication issue. ...
User Guide
Page 3
... network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty media...17 Print a Web page...23 6 Scan Scan to a computer...33 7 Copy Copy text ... clean print cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product ...
... network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty media...17 Print a Web page...23 6 Scan Scan to a computer...33 7 Copy Copy text ... clean print cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product ...
User Guide
Page 5
1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • Wireless Connection using a WPS enabled router • Copy text or mixed documents • Scan to a computer • Load media • Replace the cartridges How Do I?
1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • Wireless Connection using a WPS enabled router • Copy text or mixed documents • Scan to a computer • Load media • Replace the cartridges How Do I?
User Guide
Page 8
...to initiate the wireless test and print the Network Configuration and Network Test pages. 6 Finish setting up the HP All-in -One To print the network configuration page ▲ Press and hold the Scan button for approximately two minutes in which the corresponding button on a computer for a network connection Test wireless ... a timer for two seconds. ❑ Wireless test starts. ❑ Wireless test report and Network Configuration report are printed automatically. Finish setting up the HP All-in -One b. Print WPS PIN. ❑ Press and hold the Scan button to be pressed.
...to initiate the wireless test and print the Network Configuration and Network Test pages. 6 Finish setting up the HP All-in -One To print the network configuration page ▲ Press and hold the Scan button for approximately two minutes in which the corresponding button on a computer for a network connection Test wireless ... a timer for two seconds. ❑ Wireless test starts. ❑ Wireless test report and Network Configuration report are printed automatically. Finish setting up the HP All-in -One b. Print WPS PIN. ❑ Press and hold the Scan button to be pressed.
User Guide
Page 14
...On: Turns the product on or off . 12 Get to know the HP All-in -One Also displays a warning when the device is off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of paper. 9 Ink Level Indicator Light: Show ink level information for ...each print cartridge, four indicators for the tri-color cartridge and four indicators for copying to know the HP All-in -One Get to either plain or photo paper.
...On: Turns the product on or off . 12 Get to know the HP All-in -One Also displays a warning when the device is off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of paper. 9 Ink Level Indicator Light: Show ink level information for ...each print cartridge, four indicators for the tri-color cartridge and four indicators for copying to know the HP All-in -One Get to either plain or photo paper.
User Guide
Page 35
Do the following: Single page scan a. Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass. Scan Scan to a computer 1. 6 Scan • Scan to a computer Scan to a computer 33
Do the following: Single page scan a. Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass. Scan Scan to a computer 1. 6 Scan • Scan to a computer Scan to a computer 33
User Guide
Page 36
Start scan. ❑ Press Scan. c. Chapter 6 ❑ Close lid. Preview and accept. ❑ Preview the scanned image and accept. 2. Related topics Stop the current job Scan 34 Scan View the animation for this topic. b.
Start scan. ❑ Press Scan. c. Chapter 6 ❑ Close lid. Preview and accept. ❑ Preview the scanned image and accept. 2. Related topics Stop the current job Scan 34 Scan View the animation for this topic. b.
User Guide
Page 47
...8226; HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. Visit the HP online support Web site at www.hp.com/support...HP support. Check the documentation that are available when you have a problem, follow these steps: 1. This section contains the following topics: • Phone support period • Placing a call • Support phone numbers • After the phone support period Phone support period One...
...8226; HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. Visit the HP online support Web site at www.hp.com/support...HP support. Check the documentation that are available when you have a problem, follow these steps: 1. This section contains the following topics: • Phone support period • Placing a call • Support phone numbers • After the phone support period Phone support period One...
User Guide
Page 54
..., see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be aligned. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Load unused plain white paper into the paper tray. 2. When the On button stops flashing, the alignment ... onscreen instructions. To align the print cartridges from the Print Properties dialog box. In the HP Solution Center, click Settings. 3. Recycle or discard the page. Cause: The printer needed to scan the page. Solution 1: Align the print cartridges Solution: Aligning the print cartridges can be ...
..., see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be aligned. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Load unused plain white paper into the paper tray. 2. When the On button stops flashing, the alignment ... onscreen instructions. To align the print cartridges from the Print Properties dialog box. In the HP Solution Center, click Settings. 3. Recycle or discard the page. Cause: The printer needed to scan the page. Solution 1: Align the print cartridges Solution: Aligning the print cartridges can be ...
User Guide
Page 56
...The autocropping feature in your software application, as long as they are not satisfactory, and then adjust the margins in the HP Solution Center software and crop the scanned image manually, or not at all. Reset the product Solution: Turn off autocropping in your margin settings 1. In most... If this did not solve the issue, try the next solution. Scan troubleshooting Use this might not be what you have set correctly in the HP Solution Center software crops anything that came with the software. 3. Scanned image shows dotted lines instead of text Solution: Make a black-and...
...The autocropping feature in your software application, as long as they are not satisfactory, and then adjust the margins in the HP Solution Center software and crop the scanned image manually, or not at all. Reset the product Solution: Turn off autocropping in your margin settings 1. In most... If this did not solve the issue, try the next solution. Scan troubleshooting Use this might not be what you have set correctly in the HP Solution Center software crops anything that came with the software. 3. Scanned image shows dotted lines instead of text Solution: Make a black-and...
User Guide
Page 57
... complex layouts, such as multiple columns from a newsletter, by putting the text in different frames (boxes) in black and white. Cause: The scan document settings were incorrect. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth...have recognized the text. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the scan document settings in order, with the most likely solution first. Solution 3: Select the correct OCR language Solution: Select the correct OCR...
... complex layouts, such as multiple columns from a newsletter, by putting the text in different frames (boxes) in black and white. Cause: The scan document settings were incorrect. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth...have recognized the text. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the scan document settings in order, with the most likely solution first. Solution 3: Select the correct OCR language Solution: Select the correct OCR...
User Guide
Page 58
... If the OCR language does not match the language in order, with the most likely solution first. Solutions are listed in the original, the scanned text might not be incomprehensible. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved....appear or are cut off Try the following solutions to solve these copy problems: • Parts of the original do not appear or are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the glass. To install the OCR software, you are cut off ...
... If the OCR language does not match the language in order, with the most likely solution first. Solutions are listed in the original, the scanned text might not be incomprehensible. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved....appear or are cut off Try the following solutions to solve these copy problems: • Parts of the original do not appear or are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the glass. To install the OCR software, you are cut off ...
User Guide
Page 61
... the tri-color print cartridge, or print in ink-backup mode. Pressing the On button will turn off the product. 2. If the problem persists, contact HP Support. Replace the black print cartridge, or print in . 4. Both fast blinking The product has a fatal error. 1. Solve a problem (continued) On light On On On... Fast Blinking Attention light Fast Blinking Off Off Off Fast Blinking Ink level indicator light Description Solution Current ink The print carriage is processing print, scan, copy or maintenance job such as alignment. Press any button except the On button.
... the tri-color print cartridge, or print in ink-backup mode. Pressing the On button will turn off the product. 2. If the problem persists, contact HP Support. Replace the black print cartridge, or print in . 4. Both fast blinking The product has a fatal error. 1. Solve a problem (continued) On light On On On... Fast Blinking Attention light Fast Blinking Off Off Off Fast Blinking Ink level indicator light Description Solution Current ink The print carriage is processing print, scan, copy or maintenance job such as alignment. Press any button except the On button.
User Guide
Page 68
.... For more information, visit HP's Commitment to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software) For more information on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if... designed to a minimum while ensuring proper functionality and reliability. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information about the printer resolution, see the printer software. Design for efficient disassembly and repair. Fasteners and other connections are easy to...
.... For more information, visit HP's Commitment to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software) For more information on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if... designed to a minimum while ensuring proper functionality and reliability. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information about the printer resolution, see the printer software. Design for efficient disassembly and repair. Fasteners and other connections are easy to...
User Guide
Page 79
Index Index A after the support period 46 B blank copy 57 C connection problems HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E ...types 38 recommended types 27 phone support 45 phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices regulatory model identification number 70 wireless statements 73 reinstall software 49...
Index Index A after the support period 46 B blank copy 57 C connection problems HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E ...types 38 recommended types 27 phone support 45 phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices regulatory model identification number 70 wireless statements 73 reinstall software 49...