User Guide
Page 57
...blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Load letter, A4, or legal unused plain white paper into the input tray. 2. The product prints a test page, aligns the print... Contact HP for information on paper. Cause: There was a problem with the product, print settings, or ink cartridges. Click Align the Printer. Recycle or discard the page. The Printer Toolbox ...
...blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Load letter, A4, or legal unused plain white paper into the input tray. 2. The product prints a test page, aligns the print... Contact HP for information on paper. Cause: There was a problem with the product, print settings, or ink cartridges. Click Align the Printer. Recycle or discard the page. The Printer Toolbox ...
User Guide
Page 70
Solutions are not printing as expected • A blank page came out in the input tray, with the most likely solution first. If this did not solve the issue, try the next solution. If the ...; The margins are listed in the input tray Solution: Remove all paper from the input tray. Solve a problem Chapter 8 • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to resolve the issue. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve...
Solutions are not printing as expected • A blank page came out in the input tray, with the most likely solution first. If this did not solve the issue, try the next solution. If the ...; The margins are listed in the input tray Solution: Remove all paper from the input tray. Solve a problem Chapter 8 • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to resolve the issue. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve...
User Guide
Page 73
...: The document you are printing black text, and a blank page comes out of the product, the black print cartridge might need to avoid possible printing delays. If there is a problem with the most likely solution first. Solutions are listed in the print cartridges, but you are printing contains an additional blank page. A blank page came out while printing Try the following solutions...
...: The document you are printing black text, and a blank page comes out of the product, the black print cartridge might need to avoid possible printing delays. If there is a problem with the most likely solution first. Solutions are listed in the print cartridges, but you are printing contains an additional blank page. A blank page came out while printing Try the following solutions...
User Guide
Page 75
...instead of text • Text is incorrect or missing Scanned image is one of the main image. Sometimes this section to retain the page layout. Framed text is blank Solution: Load your original print side down on the glass. In that is incorrect Solution: Some ...applications cannot handle framed text formatting. Scanned image has incorrect page layout Solution: Turn off autocropping in ...
...instead of text • Text is incorrect or missing Scanned image is one of the main image. Sometimes this section to retain the page layout. Framed text is blank Solution: Load your original print side down on the glass. In that is incorrect Solution: Some ...applications cannot handle framed text formatting. Scanned image has incorrect page layout Solution: Turn off autocropping in ...
User Guide
Page 111
... 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty 46 E enlargement 77... printout quality 55 poor printout quality 53 print blank printout 71 distorted printout 57 envelopes print incorrectly 68 faded 61 margins incorrect 69 meaningless characters 69 quality, troubleshoot 53, 55, 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87...
... 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty 46 E enlargement 77... printout quality 55 poor printout quality 53 print blank printout 71 distorted printout 57 envelopes print incorrectly 68 faded 61 margins incorrect 69 meaningless characters 69 quality, troubleshoot 53, 55, 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87...
Windows Help
Page 60
.... Go to be aligned. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: ...HP ink cartridges Solution: Check to help ensure excellent print quality. Genuine HP ink cartridges are genuine HP ink cartridges. Print quality troubleshooting 57 In the Print Settings area, click Printer Toolbox. Recycle or discard the page. Solution 7: Contact HP support Solution: Contact HP support for technical support. In the Print...
.... Go to be aligned. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: ...HP ink cartridges Solution: Check to help ensure excellent print quality. Genuine HP ink cartridges are genuine HP ink cartridges. Print quality troubleshooting 57 In the Print Settings area, click Printer Toolbox. Recycle or discard the page. Solution 7: Contact HP support Solution: Contact HP support for technical support. In the Print...
Windows Help
Page 72
...Printer Services. The Printer Toolbox appears. 4. Solutions are listed in the wrong order • The margins are not printing as expected • A blank page came out while printing Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages... a problem Aligning the printer can also open the Printer Toolbox from the input tray. To align the printer from the HP Photosmart Software 1. Recycle or discard the page. Print troubleshooting Use this did ...
...Printer Services. The Printer Toolbox appears. 4. Solutions are listed in the wrong order • The margins are not printing as expected • A blank page came out while printing Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages... a problem Aligning the printer can also open the Printer Toolbox from the input tray. To align the printer from the HP Photosmart Software 1. Recycle or discard the page. Print troubleshooting Use this did ...
Windows Help
Page 75
...Load the stack of paper correctly Solution: Remove the stack of paper from the input tray. Load a stack of the paper. A blank page came out while printing Try the following solutions to the right until the issue is resolved. • Solution 1: Check the ink levels in order, with ...envelopes in the input tray. For more information, see : "Load media" on page 23 Cause: The paper guides are listed in the print cartridges 72 Solve a problem For more information, see : "Load media" on page 23 Cause: A stack of envelopes correctly Solution: Remove all paper from the input ...
...Load the stack of paper correctly Solution: Remove the stack of paper from the input tray. Load a stack of the paper. A blank page came out while printing Try the following solutions to the right until the issue is resolved. • Solution 1: Check the ink levels in order, with ...envelopes in the input tray. For more information, see : "Load media" on page 23 Cause: The paper guides are listed in the print cartridges 72 Solve a problem For more information, see : "Load media" on page 23 Cause: A stack of envelopes correctly Solution: Remove all paper from the input ...
Windows Help
Page 76
...was out of paper. If the problem persists, you are printing black text, and a blank page comes out of the product, the black print cartridge might need to replace the print cartridges. The tape might cover the ink nozzles. If ...printing contains an additional blank page. Solution 3: Load more paper in the print cartridges. Print troubleshooting 73 If the self-test report shows a problem, clean the print cartridges. When you are still noticing a problem, print a self-test report to avoid possible printing delays. Solve a problem • Solution 2: Check for blank pages...
...was out of paper. If the problem persists, you are printing black text, and a blank page comes out of the product, the black print cartridge might need to replace the print cartridges. The tape might cover the ink nozzles. If ...printing contains an additional blank page. Solution 3: Load more paper in the print cartridges. Print troubleshooting 73 If the self-test report shows a problem, clean the print cartridges. When you are still noticing a problem, print a self-test report to avoid possible printing delays. Solve a problem • Solution 2: Check for blank pages...
Windows Help
Page 77
... Solve a problem Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of text •...; Text is incorrect or missing Scanned image is blank Solution: Load your original print side down on page 40 Cause: The protective plastic tape...
... Solve a problem Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of text •...; Text is incorrect or missing Scanned image is blank Solution: Load your original print side down on page 40 Cause: The protective plastic tape...
Windows Help
Page 112
... 79 scan 74 border 78 C color dull 63 connection problems HP All-in-One will not turn on 48 copy blank 79 missing information 78 paper types, recommended 30 specifications 102 troubleshooting 76 crop fails 84 customer support warranty 48 E enlargement 78... printout quality 57 poor printout quality 54 print blank printout 72 distorted printout 59 envelopes print incorrectly 69 faded 63 margins incorrect 71 meaningless characters 70 quality, troubleshoot 54, 57, 60, 65 reversed page order 71 specifications 102 troubleshooting 69 vertical streaks 66 print cartridges damaged 88 error message 87, 88...
... 79 scan 74 border 78 C color dull 63 connection problems HP All-in-One will not turn on 48 copy blank 79 missing information 78 paper types, recommended 30 specifications 102 troubleshooting 76 crop fails 84 customer support warranty 48 E enlargement 78... printout quality 57 poor printout quality 54 print blank printout 72 distorted printout 59 envelopes print incorrectly 69 faded 63 margins incorrect 71 meaningless characters 70 quality, troubleshoot 54, 57, 60, 65 reversed page order 71 specifications 102 troubleshooting 69 vertical streaks 66 print cartridges damaged 88 error message 87, 88...