HP Designjet 4000 Printer Series - Quick Reference Guide
Page 77
...receiving. How do so, because setting a specific graphic language means that language. This setting works for most software applications. ● Select HP-GL/2 if you are sending a file of the appropriate type directly to let the printer determine which case the language setting is normally done... image position problems or timing problems. ● Select PS if you do not start with PostScript printers only. 75 Unless you are troubleshooting one of the problems mentioned below, you should not need to change the graphic language setting, select the icon, then Printing defaults menu...
...receiving. How do so, because setting a specific graphic language means that language. This setting works for most software applications. ● Select HP-GL/2 if you are sending a file of the appropriate type directly to let the printer determine which case the language setting is normally done... image position problems or timing problems. ● Select PS if you do not start with PostScript printers only. 75 Unless you are troubleshooting one of the problems mentioned below, you should not need to change the graphic language setting, select the icon, then Printing defaults menu...
HP Designjet 4000 Printer Series - Quick Reference Guide
Page 123
... you calibrated. However, paper advance calibration assumes that you have an image quality problem and that you have already followed the appropriate troubleshooting procedure for that , when you perform the calibration, you will be calibrated separately. If you have no particular problem, there is... paper advance setting and thus degrade print quality. on page 113). However, if you find it advances the paper accurately when using HP's recommended papers (see "How do I perform paper advance calibration? Use the front panel to ensure that the printheads are unaffected....
... you calibrated. However, paper advance calibration assumes that you have an image quality problem and that you have already followed the appropriate troubleshooting procedure for that , when you perform the calibration, you will be calibrated separately. If you have no particular problem, there is... paper advance setting and thus degrade print quality. on page 113). However, if you find it advances the paper accurately when using HP's recommended papers (see "How do I perform paper advance calibration? Use the front panel to ensure that the printheads are unaffected....
HP Designjet 4000 Printer Series - Quick Reference Guide
Page 144
...change the printable area in one portion of such images automatically. The problem is the image is the same as understood by clicking the Troubleshooting button in the driver's Services tab. The front-panel Printing defaults menu > Paper options > Rotate option changes both the orientation of ... ● Check that the orientation of more than those used to landscape on a roll, check that your software. margins The Windows HP-GL/2 driver displays the printable area in your application? ● Does your application think that assumed by your software is another possible ...
...change the printable area in one portion of such images automatically. The problem is the image is the same as understood by clicking the Troubleshooting button in the driver's Services tab. The front-panel Printing defaults menu > Paper options > Rotate option changes both the orientation of ... ● Check that the orientation of more than those used to landscape on a roll, check that your software. margins The Windows HP-GL/2 driver displays the printable area in your application? ● Does your application think that assumed by your software is another possible ...
HP Designjet 4000 Printer Series - Quick Reference Guide
Page 161
... If not, you may have successfully printed larger files in your browser settings. Alternatively, for lack of connection you are using the Windows HP-GL/2 driver, you can do I access the Embedded Web Server?" The problem is something else The problem is often impossible to estimate ...Web Server. ● If you are using . For instance, if you may be needed in computer). In this by selecting the Services tab, then Troubleshoot software problems, then Print job as a bitmap (process in the printer to Tools > Internet Options > Connections > LAN Settings, and check the '...
... If not, you may have successfully printed larger files in your browser settings. Alternatively, for lack of connection you are using the Windows HP-GL/2 driver, you can do I access the Embedded Web Server?" The problem is something else The problem is often impossible to estimate ...Web Server. ● If you are using . For instance, if you may be needed in computer). In this by selecting the Services tab, then Troubleshoot software problems, then Print job as a bitmap (process in the printer to Tools > Internet Options > Connections > LAN Settings, and check the '...
Service Manual
Page 5
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
Service Manual
Page 7
... Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has Problems Detecting Media 1-4 Troubleshooting Shutdowns 1-5 Vacuum suction much lower at high altitudes 1-6 Banding at variable extreme environmental conditions 1-6 Printhead ...HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000...
... Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has Problems Detecting Media 1-4 Troubleshooting Shutdowns 1-5 Vacuum suction much lower at high altitudes 1-6 Banding at variable extreme environmental conditions 1-6 Printhead ...HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000...
Service Manual
Page 8
...information ready: Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you supply the full Error Code and the firmware version. When reporting the ... test on the Service Tests and how to the HP Response Center or the nearest HP Support Office. Without this Service Manual or you cannot resolve, then report the error to use them see Chapter 4 Service Tests and Utilities. 1-2 hp designjet 4000 series printer service manual
...information ready: Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you supply the full Error Code and the firmware version. When reporting the ... test on the Service Tests and how to the HP Response Center or the nearest HP Support Office. Without this Service Manual or you cannot resolve, then report the error to use them see Chapter 4 Service Tests and Utilities. 1-2 hp designjet 4000 series printer service manual
Service Manual
Page 9
Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Remember that certain Calibrations are required even if an Assembly has been ... not damaged and is correctly connected to the Electronics Module. Also make sure that the Front-Panel Cable is connected correctly. 3 Replace the faulty Sensor. hp designjet 4000 series printer service manual 1-3 If any of the LEDs are rejected (the status message on the Printhead and in the ON position. 3 Check to see...
Troubleshooting Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing a component? Remember that certain Calibrations are required even if an Assembly has been ... not damaged and is correctly connected to the Electronics Module. Also make sure that the Front-Panel Cable is connected correctly. 3 Replace the faulty Sensor. hp designjet 4000 series printer service manual 1-3 If any of the LEDs are rejected (the status message on the Printhead and in the ON position. 3 Check to see...
Service Manual
Page 10
... cause of media jams and head crashes (especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of non-HP media can fool the sensor by reflecting the light. Troubleshooting The Line Sensor has Problems Detecting Media 1 Check the type of... HP media in the paper path. Clean the Center Platen. 3 The Line Sensor is damaged or faulty. Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is now solved. 3 Check that the Vacuum Fan works correctly. 1-4 hp designjet 4000 ...
... cause of media jams and head crashes (especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of non-HP media can fool the sensor by reflecting the light. Troubleshooting The Line Sensor has Problems Detecting Media 1 Check the type of... HP media in the paper path. Clean the Center Platen. 3 The Line Sensor is damaged or faulty. Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is now solved. 3 Check that the Vacuum Fan works correctly. 1-4 hp designjet 4000 ...
Service Manual
Page 11
Try and move the Service Station, checking for smooth and free movement. hp designjet 4000 series printer service manual 1-5 Paper Path 1 Open the Window and check for any visible obstacles restricting the movement of the Service Station. Printhead Path... Strip using the Media Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Media-Axis Motor ⇒ Page 8-62. Troubleshooting Troubleshooting Shutdowns If a shutdown occurs, you will get the message "Switch Power Off" followed by: Check Printhead Cleaner Path. Check Paper Path. ...
Try and move the Service Station, checking for smooth and free movement. hp designjet 4000 series printer service manual 1-5 Paper Path 1 Open the Window and check for any visible obstacles restricting the movement of the Service Station. Printhead Path... Strip using the Media Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Media-Axis Motor ⇒ Page 8-62. Troubleshooting Troubleshooting Shutdowns If a shutdown occurs, you will get the message "Switch Power Off" followed by: Check Printhead Cleaner Path. Check Paper Path. ...
Service Manual
Page 12
... If the Printer places too much ink within the print - NO SOLUTION AVAILABLE. Because the printer places too much ink on HP Coated Media. Troubleshooting Vacuum suction much lower at normal environmental conditions, printing in extreme environmental conditions will not be held in place properly causing: ... borders of 15mm. 2. Cockling in the Driver. If Ink Limiting is OFF, turn it ON. Never use HP Heavy Coated Media. 1-6 hp designjet 4000 series printer service manual Cockling within the print, the media starts to ripple, causing the Printhead to the same conditions that ...
... If the Printer places too much ink within the print - NO SOLUTION AVAILABLE. Because the printer places too much ink on HP Coated Media. Troubleshooting Vacuum suction much lower at normal environmental conditions, printing in extreme environmental conditions will not be held in place properly causing: ... borders of 15mm. 2. Cockling in the Driver. If Ink Limiting is OFF, turn it ON. Never use HP Heavy Coated Media. 1-6 hp designjet 4000 series printer service manual Cockling within the print, the media starts to ripple, causing the Printhead to the same conditions that ...
Service Manual
Page 13
... not replace the Ink Cartridge immediately, when the printer starts to print again, a band will appear in reducing the severity of the problem. hp designjet 4000 series printer service manual 1-7 Troubleshooting Banding due to Ink Cartridge replacement while printing A user has removed the Ink Cartridge while the printer was replaced due to the "Empty...
... not replace the Ink Cartridge immediately, when the printer starts to print again, a band will appear in reducing the severity of the problem. hp designjet 4000 series printer service manual 1-7 Troubleshooting Banding due to Ink Cartridge replacement while printing A user has removed the Ink Cartridge while the printer was replaced due to the "Empty...
Service Manual
Page 14
Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-53. 1-8 hp designjet 4000 series printer service manual Ensure that the paper is wrapped tightly on the Print Platen. If possible, hand-cut media is not done, the media ... this is used . The right-hand edge must be used , the edges may not form a right-angle or they may be loaded at an angle. Troubleshooting Roll media Sheet media Solving Media-Handling Problems The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned The roll may be...
Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-53. 1-8 hp designjet 4000 series printer service manual Ensure that the paper is wrapped tightly on the Print Platen. If possible, hand-cut media is not done, the media ... this is used . The right-hand edge must be used , the edges may not form a right-angle or they may be loaded at an angle. Troubleshooting Roll media Sheet media Solving Media-Handling Problems The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned The roll may be...
Service Manual
Page 15
The following table will help you touch it or at Power-up to Troubleshoot When the Printer is powered up, it doesn't make a "Beeping Sound" until it spinning). In this case, replace the Main PCA ⇒ Page 8-74. ... could be damaged. Troubleshooting Using the Buzzer at least hear it is completely powered-up and ready to use the "Beeping Sound" to the HDD are not damaged and are connected correctly. Replace the HDD ⇒ Page 8-76 Replace the Main PCA ⇒ Page 8-74 hp designjet 4000 series printer service manual...
The following table will help you touch it or at Power-up to Troubleshoot When the Printer is powered up, it doesn't make a "Beeping Sound" until it spinning). In this case, replace the Main PCA ⇒ Page 8-74. ... could be damaged. Troubleshooting Using the Buzzer at least hear it is completely powered-up and ready to use the "Beeping Sound" to the HDD are not damaged and are connected correctly. Replace the HDD ⇒ Page 8-76 Replace the Main PCA ⇒ Page 8-74 hp designjet 4000 series printer service manual...
Service Manual
Page 16
...to Troubleshoot When the Printer is powered up Sequence to be later used for filesystem check 22 Turn Off DMA on CD-ROMs Turn On Hard Disk optimization 21 Perform file system check on root volume. 20 Update quotas if fsck was run on root 19 Setup pnp hp designjet 4000 ...series printer service manual Troubleshooting Using the Power-up , it performs the Boot-UP sequence which initializes the major components of the Printer.
...to Troubleshoot When the Printer is powered up Sequence to be later used for filesystem check 22 Turn Off DMA on CD-ROMs Turn On Hard Disk optimization 21 Perform file system check on root volume. 20 Update quotas if fsck was run on root 19 Setup pnp hp designjet 4000 ...series printer service manual Troubleshooting Using the Power-up , it performs the Boot-UP sequence which initializes the major components of the Printer.
Service Manual
Page 17
...; Delete Postgres sockets. Turn On swap in /var/log/ksyms. Create the crash indicator flag to match most other than root. hp designjet 4000 series printer service manual 1-11 Mount local filesystems. Check remaining quotas other things. If ide-scsi is required, load it. Generate... Ports. If a SCSI tape has been detected, load the st module unconditionally. Load usb storage to warn on /etc/fstab. Troubleshooting Step 18 17 16 15 14 13 12 11 10 9 8 Initialization Process Remount the root filesystem read-write. LVM initialization. ...
...; Delete Postgres sockets. Turn On swap in /var/log/ksyms. Create the crash indicator flag to match most other than root. hp designjet 4000 series printer service manual 1-11 Mount local filesystems. Check remaining quotas other things. If ide-scsi is required, load it. Generate... Ports. If a SCSI tape has been detected, load the st module unconditionally. Load usb storage to warn on /etc/fstab. Troubleshooting Step 18 17 16 15 14 13 12 11 10 9 8 Initialization Process Remount the root filesystem read-write. LVM initialization. ...
Service Manual
Page 18
... turn Off the Printer during the power-up process, replace the Hard Disk Drive ⇒ Page 8-76. 1-12 hp designjet 4000 series printer service manual In this problem repeatedly when there has been no power cut while the Printer was switched On,...Switch the Power OFF from the back of the Printer and disconnect the Power cord. All subsystems launched. 1 Wait for engine launching, i.e. Troubleshooting Step Initialization Process PRINT APPLICATION STARTING POINT 7 IO kernel mode initialization (basically). 6 Printer Application Infrastructure startup. 5 Printer IO startup. 4 ...
... turn Off the Printer during the power-up process, replace the Hard Disk Drive ⇒ Page 8-76. 1-12 hp designjet 4000 series printer service manual In this problem repeatedly when there has been no power cut while the Printer was switched On,...Switch the Power OFF from the back of the Printer and disconnect the Power cord. All subsystems launched. 1 Wait for engine launching, i.e. Troubleshooting Step Initialization Process PRINT APPLICATION STARTING POINT 7 IO kernel mode initialization (basically). 6 Printer Application Infrastructure startup. 5 Printer IO startup. 4 ...
Service Manual
Page 19
... (with Embedded Web Server up and running) Initializing Ready (but not printing) Printing or preparing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 power that is pressed (the Formatter/Main PCA will initiate the Printer to enable printing. PSU Blue... The Printer monitors and reports different signals: PSU fan issues, 24V and 42V delivery failures (specific System Error reported pointing to troubleshoot the Printer. The LEDs can either be ON or Off and using different combinations can indicate different problems: Make sure you look ...
... (with Embedded Web Server up and running) Initializing Ready (but not printing) Printing or preparing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 power that is pressed (the Formatter/Main PCA will initiate the Printer to enable printing. PSU Blue... The Printer monitors and reports different signals: PSU fan issues, 24V and 42V delivery failures (specific System Error reported pointing to troubleshoot the Printer. The LEDs can either be ON or Off and using different combinations can indicate different problems: Make sure you look ...
Service Manual
Page 20
... this LED is not ON, and the others are ON, this indicates that there is high probability that the PrintMech PCA is defective. 1-14 hp designjet 4000 series printer service manual The LEDs can either be ON at the same time as Blue or Amber Power Switch LED. 24V - Used to power... the PSU after a fuse on PrintMech PCA. Should be ON or Off and using different combinations can help to power the Carriage PCA. Used to troubleshoot the Printer. Comes from the PSU after the fuse on the PrintMech PCA. VAUX - Comes from the PSU (12V) after a fuse on the ...
... this LED is not ON, and the others are ON, this indicates that there is high probability that the PrintMech PCA is defective. 1-14 hp designjet 4000 series printer service manual The LEDs can either be ON at the same time as Blue or Amber Power Switch LED. 24V - Used to power... the PSU after a fuse on PrintMech PCA. Should be ON or Off and using different combinations can help to power the Carriage PCA. Used to troubleshoot the Printer. Comes from the PSU after the fuse on the PrintMech PCA. VAUX - Comes from the PSU (12V) after a fuse on the ...
Service Manual
Page 21
hp designjet 4000 series printer service manual 1-15 Troubleshooting 1 If the Printer cannot be turned ON: Signal 5Vsb 5Vsb 5Vsb LED on Interconnect PCA OFF ON OFF LED on PrintMech PCA ON OFF OFF ...
hp designjet 4000 series printer service manual 1-15 Troubleshooting 1 If the Printer cannot be turned ON: Signal 5Vsb 5Vsb 5Vsb LED on Interconnect PCA OFF ON OFF LED on PrintMech PCA ON OFF OFF ...