Service Manual
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...ink deposits on the Platen surface can fool the sensor by reflecting the light. Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is now solved. 3 Check that is stuck in to the Printer and ... Is the customer using HP Coated Media when problem occurred, please also refer to avoid cockle, one of the primary causes of head crashes). Troubleshooting The Line Sensor has Problems Detecting Media 1 Check the type of media that the Vacuum Fan works correctly. 1-4 hp designjet 4000 series printer service manual Try...
...ink deposits on the Platen surface can fool the sensor by reflecting the light. Troubleshooting Media Jams/Printhead Crashes If using non-HP media? The use HP media and check to see if the problem is now solved. 3 Check that is stuck in to the Printer and ... Is the customer using HP Coated Media when problem occurred, please also refer to avoid cockle, one of the primary causes of head crashes). Troubleshooting The Line Sensor has Problems Detecting Media 1 Check the type of media that the Vacuum Fan works correctly. 1-4 hp designjet 4000 series printer service manual Try...
Service Manual
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...). The Power Supply Unit only delivers a 5 V "Standby"; The Printer monitors and reports different signals: PSU fan issues, 24V and 42V delivery failures (specific System Error reported pointing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 Amber is on the Left Blue is in the center Green is...
...). The Power Supply Unit only delivers a 5 V "Standby"; The Printer monitors and reports different signals: PSU fan issues, 24V and 42V delivery failures (specific System Error reported pointing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13 Amber is on the Left Blue is in the center Green is...
Service Manual
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... contains the following for each type of media: Color Calibration. Paper Advance per media type and 'optimized for' Text/drawing and Graphics. 1-24 hp designjet 4000 series printer service manual General Calibrations LED Gain Offset and Line Sensor to Black relate to the Line Sensor and these 3 Calibrations will be... and the Printhead Alignment has not been performed. Information on these are not reported within this list: 'Blue Line Calibration', 'Carriage PCA Setup' and 'Vacuum Fan'."
... contains the following for each type of media: Color Calibration. Paper Advance per media type and 'optimized for' Text/drawing and Graphics. 1-24 hp designjet 4000 series printer service manual General Calibrations LED Gain Offset and Line Sensor to Black relate to the Line Sensor and these 3 Calibrations will be... and the Printhead Alignment has not been performed. Information on these are not reported within this list: 'Blue Line Calibration', 'Carriage PCA Setup' and 'Vacuum Fan'."
Service Manual
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...System Error: 06:03 Problem Description: NVM file has bad CRC. Reconnect the power cord and power On the Printer. Replace the CPU Fan ⇒ Page 8-76. If the System Error continues, replace the Main PCA ⇒ Page 8-74. Only replace one component at ...4-17) to determine exactly which component failed. Using this case, replace the Main PCA ⇒ Page 8-74. hp designjet 4000 series printer service manual 2-5 System Error: 05.1:10 Problem Description: CPU Fan is installed in the Printer. Check that at a time and check if the error has gone before ...
...System Error: 06:03 Problem Description: NVM file has bad CRC. Reconnect the power cord and power On the Printer. Replace the CPU Fan ⇒ Page 8-76. If the System Error continues, replace the Main PCA ⇒ Page 8-74. Only replace one component at ...4-17) to determine exactly which component failed. Using this case, replace the Main PCA ⇒ Page 8-74. hp designjet 4000 series printer service manual 2-5 System Error: 05.1:10 Problem Description: CPU Fan is installed in the Printer. Check that at a time and check if the error has gone before ...
Service Manual
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... Replace the Interconnect PCA ⇒ Page 8-64. If the System Error continues, replace the Front Panel ⇒ Page 8-20. 2-6 hp designjet 4000 series printer service manual Corrective Action: Try the following : Replace the Interconnect PCA ⇒ Page 8-64. If the System Error continues..., replace the Gamut PCI PCA ⇒ Page 8-69. System Error: 07:10 Problem Description: Aerosol Fan driver burnt. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you...
... Replace the Interconnect PCA ⇒ Page 8-64. If the System Error continues, replace the Front Panel ⇒ Page 8-20. 2-6 hp designjet 4000 series printer service manual Corrective Action: Try the following : Replace the Interconnect PCA ⇒ Page 8-64. If the System Error continues..., replace the Gamut PCI PCA ⇒ Page 8-69. System Error: 07:10 Problem Description: Aerosol Fan driver burnt. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you...
Service Manual
Page 44
... connected to the Interconnect PCA. Also check that the Vacuum Fan cables are not damaged and are correctly connected. Replace the Vacuum Fan ⇒ Page 8-27. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-84. 2-14 hp designjet 4000 series printer service manual Corrective Action: Try the following : ... the following : Switch the Power OFF from the back of the Printer and disconnect the Power cord. System Error: 43:10 Problem Description: Vacuum Fan has stopped functioning.
... connected to the Interconnect PCA. Also check that the Vacuum Fan cables are not damaged and are correctly connected. Replace the Vacuum Fan ⇒ Page 8-27. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-84. 2-14 hp designjet 4000 series printer service manual Corrective Action: Try the following : ... the following : Switch the Power OFF from the back of the Printer and disconnect the Power cord. System Error: 43:10 Problem Description: Vacuum Fan has stopped functioning.
Service Manual
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... Power OFF from the back of the Printer and disconnect the Power cord. hp designjet 4000 series printer service manual 2-15 System Error: 51:10 Problem Description: Window Sensor failure. Corrective Action: Try the following : Check that the Aerosol Fan cable is not damaged and is correctly connected to the Interconnect PCA. ...
... Power OFF from the back of the Printer and disconnect the Power cord. hp designjet 4000 series printer service manual 2-15 System Error: 51:10 Problem Description: Window Sensor failure. Corrective Action: Try the following : Check that the Aerosol Fan cable is not damaged and is correctly connected to the Interconnect PCA. ...
Service Manual
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... and power On the Printer. Check that you remove any unnecessary files from the back of the Printer and disconnect the Power cord. hp designjet 4000 series printer service manual 2-21 System Error: 76:03 Problem Description: Out of the Printer and disconnect the Power cord. Corrective Action: Try the... Check that the Printer has the latest Firmware version. upgrade the Firmware. System Error Codes System Error: 74:04 Problem Description: Old Vacuum Fan detected - System Error: 77:04 Problem Description: Embedded Web Server internal software error.
... and power On the Printer. Check that you remove any unnecessary files from the back of the Printer and disconnect the Power cord. hp designjet 4000 series printer service manual 2-21 System Error: 76:03 Problem Description: Out of the Printer and disconnect the Power cord. Corrective Action: Try the... Check that the Printer has the latest Firmware version. upgrade the Firmware. System Error Codes System Error: 74:04 Problem Description: Old Vacuum Fan detected - System Error: 77:04 Problem Description: Embedded Web Server internal software error.
Service Manual
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... 44 Component/System Main PCA/Electronics Module (Gamut) Add-on Electronics Module (Printmech) ISS Electronics Module Carriage Carriage PCA Power Supply Unit Network Card Formatter Fan of the Formatter Processor of the Formatter Memory of the System Error Code or Warning: Items in red are not applicable to ISS PCA Interconnect... n) Cutter Take-up Reel Sheet Feeder Dryer/Blower Cleanout Assembly Duplexer ARSS/Rollfeed Output Tray Paper Loading Failure Paper-Axis Motor Scan-Axis Motor Vacuum Fan Aerosol Fan 2-26 hp designjet 4000 series printer service manual
... 44 Component/System Main PCA/Electronics Module (Gamut) Add-on Electronics Module (Printmech) ISS Electronics Module Carriage Carriage PCA Power Supply Unit Network Card Formatter Fan of the Formatter Processor of the Formatter Memory of the System Error Code or Warning: Items in red are not applicable to ISS PCA Interconnect... n) Cutter Take-up Reel Sheet Feeder Dryer/Blower Cleanout Assembly Duplexer ARSS/Rollfeed Output Tray Paper Loading Failure Paper-Axis Motor Scan-Axis Motor Vacuum Fan Aerosol Fan 2-26 hp designjet 4000 series printer service manual
Service Manual
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Electronics Module Test 4-17 4. Ink Delivery System Test 4-32 7. SVS/Aerosol Fan Test 4-33 8. Set Unit Configuration 4-46 13. Set SN 4-60 4. Reset Life Counters 4-61 5. Scan Axis Test 4-7 2. Sensors Test 4-28 6. Carriage Setup 4-67 hp designjet 4000 series printer service manual 4-1 Air Pump System Test 4-34 9. Turn Drive Roller 4-54 2. Sleep Mode 4-64 7. Media...
Electronics Module Test 4-17 4. Ink Delivery System Test 4-32 7. SVS/Aerosol Fan Test 4-33 8. Set Unit Configuration 4-46 13. Set SN 4-60 4. Reset Life Counters 4-61 5. Scan Axis Test 4-7 2. Sensors Test 4-28 6. Carriage Setup 4-67 hp designjet 4000 series printer service manual 4-1 Air Pump System Test 4-34 9. Turn Drive Roller 4-54 2. Sleep Mode 4-64 7. Media...
Service Manual
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...the operation of the following is to verify the operation of the Air Pressurization System (APS). 9 Vacuum Fan Test ⇒ Page 4-35 The purpose of this test is a list of the Vacuum Fans. Service Tests and Utilities Service Tests (Diagnostics) The following Sensors: Window Sensor. ... of this test is to verify the operation of the Service Station and the Aerosol Fan. 8 Air Pump System Test ⇒ Page 4-34 The purpose of this test is to verify the operation of all internal Service Tests available in the Printer. hp designjet 4000 series printer service manual 4-3
...the operation of the following is to verify the operation of the Air Pressurization System (APS). 9 Vacuum Fan Test ⇒ Page 4-35 The purpose of this test is a list of the Vacuum Fans. Service Tests and Utilities Service Tests (Diagnostics) The following Sensors: Window Sensor. ... of this test is to verify the operation of the Service Station and the Aerosol Fan. 8 Air Pump System Test ⇒ Page 4-34 The purpose of this test is to verify the operation of all internal Service Tests available in the Printer. hp designjet 4000 series printer service manual 4-3
Service Manual
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...5 The printer will appear on the Front Panel. Select Yes or No by using the Up and Down keys and press Enter to select 4-18 hp designjet 4000 series printer service manual Press any key to check the Printer Configuration. If you would like to continue the test: A minimum of 256 megabytes of... memory installed and display the information on the Front Panel. If not, the Front Panel will now get the CPU Fan Speed and display the information on the Front Panel asking whether you select No, the printer skips this error code, refer to continue the test...
...5 The printer will appear on the Front Panel. Select Yes or No by using the Up and Down keys and press Enter to select 4-18 hp designjet 4000 series printer service manual Press any key to check the Printer Configuration. If you would like to continue the test: A minimum of 256 megabytes of... memory installed and display the information on the Front Panel. If not, the Front Panel will now get the CPU Fan Speed and display the information on the Front Panel asking whether you select No, the printer skips this error code, refer to continue the test...
Service Manual
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... (refer to Page 2-3. Disable Vacuum Fans. Checking Vacuum Fans. Enable Vacuum Fans. Checking Vacuum Fans. Disable Vacuum Fans. If you select Yes, the Printer will check the Interconnect PCA and the following messages will be read, the Front Panel will display a fail message. hp designjet 4000 series printer service manual If the current...
... (refer to Page 2-3. Disable Vacuum Fans. Checking Vacuum Fans. Enable Vacuum Fans. Checking Vacuum Fans. Disable Vacuum Fans. If you select Yes, the Printer will check the Interconnect PCA and the following messages will be read, the Front Panel will display a fail message. hp designjet 4000 series printer service manual If the current...
Service Manual
Page 107
IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING THE SERVICE STATION/AEROSOL FAN. Perform the SVS/Aerosol Fan test as follows: 1 In the Service Tests submenu, scroll to verify the operation of the Service Station and the Aerosol Fan. Press Enter 2 This test has not yet been implemented. SVS/Aerosol Fan Test The purpose of this test is to "7. hp designjet 4000 series printer service manual 4-33 IF THIS TEST PASSES, DO NOT REPLACE THE SERVICE STATION/AEROSOL FAN. SVS/Aerosol Fan Test" and press Enter. Service Tests and Utilities PHONE SUPPORT 7.
IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING THE SERVICE STATION/AEROSOL FAN. Perform the SVS/Aerosol Fan test as follows: 1 In the Service Tests submenu, scroll to verify the operation of the Service Station and the Aerosol Fan. Press Enter 2 This test has not yet been implemented. SVS/Aerosol Fan Test The purpose of this test is to "7. hp designjet 4000 series printer service manual 4-33 IF THIS TEST PASSES, DO NOT REPLACE THE SERVICE STATION/AEROSOL FAN. SVS/Aerosol Fan Test" and press Enter. Service Tests and Utilities PHONE SUPPORT 7.
Service Manual
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hp designjet 4000 series printer service manual 4-35 Vacuum Fans Test" and press Enter. Vacuum Fans Test The purpose of the Vacuum Fans. Perform the Vacuum Fans test as follows: 1 In the Service Tests submenu, scroll to verify the operation of this test is to "9. IF THIS TEST PASSES, DO NOT REPLACE THE VACUUM FAN. Press Enter 2 This test has not yet been implemented. Service Tests and Utilities PHONE SUPPORT 9. IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING THE VACUUM FAN.
hp designjet 4000 series printer service manual 4-35 Vacuum Fans Test" and press Enter. Vacuum Fans Test The purpose of the Vacuum Fans. Perform the Vacuum Fans test as follows: 1 In the Service Tests submenu, scroll to verify the operation of this test is to "9. IF THIS TEST PASSES, DO NOT REPLACE THE VACUUM FAN. Press Enter 2 This test has not yet been implemented. Service Tests and Utilities PHONE SUPPORT 9. IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING THE VACUUM FAN.
Service Manual
Page 144
... Drop Detector/Service Station Calibration. Line Sensor/Scan Axis Calibration. Paper Advance Calibration. Platen Blue Line Calibration. 5-2 hp designjet 4000 series printer service manual Instructions for entering the service calibrations menu are used for alignment or calibration. 6 Platen Blue Line Calibration ⇒ Page 5-...8658; Page 5-22 The purpose of this Service Calibration is to set the default nominal and real values of the Vacuum Fan. 8 Vacuum Calibration ⇒ Page 5-22 The purpose of this Service Calibration is to reset the ink short thresholds after replacing ...
... Drop Detector/Service Station Calibration. Line Sensor/Scan Axis Calibration. Paper Advance Calibration. Platen Blue Line Calibration. 5-2 hp designjet 4000 series printer service manual Instructions for entering the service calibrations menu are used for alignment or calibration. 6 Platen Blue Line Calibration ⇒ Page 5-...8658; Page 5-22 The purpose of this Service Calibration is to set the default nominal and real values of the Vacuum Fan. 8 Vacuum Calibration ⇒ Page 5-22 The purpose of this Service Calibration is to reset the ink short thresholds after replacing ...
Service Manual
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...Enter 2 When the following message appears on the Front Panel. 5-22 hp designjet 4000 series printer service manual This Service Calibration should ONLY be available from FW Version 3.x.x.x 7. Vacuum Calibration The purpose of the Vacuum Fan Assembly. Service Calibrations This Calibration will be displayed on the front panel, ... the Back key to Exit Press Enter to proceed 3 The Printer will set the default nominal and real values of the Vacuum Fan. 4 Once the calibration is to set the default nominal and real values of this Service Calibration is completed, OK will be ...
...Enter 2 When the following message appears on the Front Panel. 5-22 hp designjet 4000 series printer service manual This Service Calibration should ONLY be available from FW Version 3.x.x.x 7. Vacuum Calibration The purpose of the Vacuum Fan Assembly. Service Calibrations This Calibration will be displayed on the front panel, ... the Back key to Exit Press Enter to proceed 3 The Printer will set the default nominal and real values of the Vacuum Fan. 4 Once the calibration is to set the default nominal and real values of this Service Calibration is completed, OK will be ...
Service Manual
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Parts and Diagrams Right Hand Assemblies Reference on Drawing 1 2 3 4 5 6 7 Right Hand Assemblies HP Part Number Quantity Description/Comments Q1273-60046 Q1273-60047 Q1273-60048 Q1273-60066 Q1273-60067 Q1273-60084 Q1273-60086 1 Service Station (Includes Drop Detector) 1 Aerosol Fan Assembly 1 Vacuum Fan Assembly 1 Drop Detector 1 Service Station Cable (Includes Printhead Cleaner Door Switch) 1 Aerosol Filter 1 Right Bracket 7-12 hp designjet 4000 series printer service manual
Parts and Diagrams Right Hand Assemblies Reference on Drawing 1 2 3 4 5 6 7 Right Hand Assemblies HP Part Number Quantity Description/Comments Q1273-60046 Q1273-60047 Q1273-60048 Q1273-60066 Q1273-60067 Q1273-60084 Q1273-60086 1 Service Station (Includes Drop Detector) 1 Aerosol Fan Assembly 1 Vacuum Fan Assembly 1 Drop Detector 1 Service Station Cable (Includes Printhead Cleaner Door Switch) 1 Aerosol Filter 1 Right Bracket 7-12 hp designjet 4000 series printer service manual
Service Manual
Page 235
... Cover 8-6 Left Cover 8-9 Top Cover 8-11 Rear Door 8-16 Right Connector Cover 8-18 Left Connector Cover 8-19 Front Panel 8-20 Service Station 8-23 Vacuum Fan 8-27 Aerosol Fan 8-29 Drop Detector 8-31 Ink Supply Tubes and Trailing Cable 8-33 ISS to Cartridge Cables 8-38 Cutter Assembly 8-39 Ink Supply Station (ISS) 8-40... Lever Assembly 8-106 Media Lever Sensor 8-108 Pinchwheel Assembly 8-111 Center Guide 8-115 Drive Roller 8-118 Right Rollfeed Module Assembly 8-125 Right Spindle Lever 8-128 8 hp designjet 4000 series printer service manual 8-1
... Cover 8-6 Left Cover 8-9 Top Cover 8-11 Rear Door 8-16 Right Connector Cover 8-18 Left Connector Cover 8-19 Front Panel 8-20 Service Station 8-23 Vacuum Fan 8-27 Aerosol Fan 8-29 Drop Detector 8-31 Ink Supply Tubes and Trailing Cable 8-33 ISS to Cartridge Cables 8-38 Cutter Assembly 8-39 Ink Supply Station (ISS) 8-40... Lever Assembly 8-106 Media Lever Sensor 8-108 Pinchwheel Assembly 8-111 Center Guide 8-115 Drive Roller 8-118 Right Rollfeed Module Assembly 8-125 Right Spindle Lever 8-128 8 hp designjet 4000 series printer service manual 8-1
Service Manual
Page 257
Remove the Right Connector Cover ⇒ Page 8-18. 4. Remove the Rear Door ⇒ Page 8-16. 3. hp designjet 4000 series printer service manual 8-23 Disconnect the cable from the Interconnect PCA. Disconnect the Service Station and Aerosol Fan Cables from the Printhead Cleaner Door Switch. 5. Remove the Right Cover ⇒ Page 8-6. 2. Removal and Installation Service Station Removal Switch off the product and remove the power cable. 1.
Remove the Right Connector Cover ⇒ Page 8-18. 4. Remove the Rear Door ⇒ Page 8-16. 3. hp designjet 4000 series printer service manual 8-23 Disconnect the cable from the Interconnect PCA. Disconnect the Service Station and Aerosol Fan Cables from the Printhead Cleaner Door Switch. 5. Remove the Right Cover ⇒ Page 8-6. 2. Removal and Installation Service Station Removal Switch off the product and remove the power cable. 1.