HP Printers - Supported Citrix Presentation Server environments
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... hosted on the Citrix server for each time a user logs onto a Citrix server for a certain amount of the print spooler and the Citrix server. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested... to clean up registry data written to autocreate a printer using the HP UPD or a discrete HP print driver version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be keys 22 A new registry key is a GUID (globally unique identifier). UPD version 4.7.2 will be 10 seconds or longer...
... hosted on the Citrix server for each time a user logs onto a Citrix server for a certain amount of the print spooler and the Citrix server. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested... to clean up registry data written to autocreate a printer using the HP UPD or a discrete HP print driver version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be keys 22 A new registry key is a GUID (globally unique identifier). UPD version 4.7.2 will be 10 seconds or longer...
HP Printers - Supported Citrix Presentation Server environments
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...the 1.0.0.18 (or older) dll will not cause a spooler crash but can degrade performance of printers and autocreated client printers not deleted when users log off. hpcdmc32.dll issue This issue occurs with 60.x.x.x and 4.x.x.x. Other symptoms caused by the default settings of the print driver, such...35. To resolve this functionality in the GUID hive. The server must be 4.0 and the client must be a 32-bit Windows client with Citrix This issue occurs when an HP PCL driver (version 4.3.x.x to 4.20.x.x.) is not available, then use the HP Universal Print Driver. Newer version of the ...
...the 1.0.0.18 (or older) dll will not cause a spooler crash but can degrade performance of printers and autocreated client printers not deleted when users log off. hpcdmc32.dll issue This issue occurs with 60.x.x.x and 4.x.x.x. Other symptoms caused by the default settings of the print driver, such...35. To resolve this functionality in the GUID hive. The server must be 4.0 and the client must be a 32-bit Windows client with Citrix This issue occurs when an HP PCL driver (version 4.3.x.x to 4.20.x.x.) is not available, then use the HP Universal Print Driver. Newer version of the ...
Service Manual
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... indicate the name of the Service Manual or User's Guide where you can find information related to all plotters. Conventions This manual contains information for the monochrome HP DesignJet 230 and 330 plotters and the color HP DesignJet 250C and 350C plotters. ii Using this Manual C4699...described in the left margin: 230 250C This symbol indicates the information specific only to the HP DesignJet 230 and 250C. 330 350C This symbol indicates the information specific only to the corresponding user and quickĆreference guides. The term E/A0Ćsize plotters...
... indicate the name of the Service Manual or User's Guide where you can find information related to all plotters. Conventions This manual contains information for the monochrome HP DesignJet 230 and 330 plotters and the color HP DesignJet 250C and 350C plotters. ii Using this Manual C4699...described in the left margin: 230 250C This symbol indicates the information specific only to the HP DesignJet 230 and 250C. 330 350C This symbol indicates the information specific only to the corresponding user and quickĆreference guides. The term E/A0Ćsize plotters...
Service Manual
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... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
Service Manual
Page 6
...Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
...Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
Service Manual
Page 9
... ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230 7Ć6 ServiceĆMode 2 (DesignJet 250C 7Ć...
... ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230 7Ć6 ServiceĆMode 2 (DesignJet 250C 7Ć...
Service Manual
Page 14
Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following graphic languages: D HewlettĆPackard Graphics Language (HPĆGL), a vector language D HPĆ...
Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following graphic languages: D HewlettĆPackard Graphics Language (HPĆGL), a vector language D HPĆ...
Service Manual
Page 16
...upgrade kit to upgrade a DesignJet 330 to a Designjet 350C. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide, chapter 2, w Choosing... Normal Best 300 x 300 dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional.
...upgrade kit to upgrade a DesignJet 330 to a Designjet 350C. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide, chapter 2, w Choosing... Normal Best 300 x 300 dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional.
Service Manual
Page 20
... plotter is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. A longer cable is not properly grounded. Choosing an Interface Cable (Instructions ' User's Guide, chapter 1, w Connect the plotter to use. Power Requirements Source Voltage Requirements: Voltage Max...
... plotter is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. A longer cable is not properly grounded. Choosing an Interface Cable (Instructions ' User's Guide, chapter 1, w Connect the plotter to use. Power Requirements Source Voltage Requirements: Voltage Max...
Service Manual
Page 21
....2 in) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
....2 in) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
Service Manual
Page 34
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Service Manual
Page 36
...is found to be directly attributed to service the plotter or printer. You can perform a failure analysis by means of its DesignJet series plotters or printers. In such cases, standard time and material charges will NOT be applied to the use of third... accessory), the repair will be covered under HP's warranty or maintenance contract. If a failure or damage to such HP products is indicated on , it automatically performs a series of the setup sheet on the following page. (Instructions ' User's Guide, chapter 1, w Change the language, ' User's Guide, chapter 1, w Send a sample plot...
...is found to be directly attributed to service the plotter or printer. You can perform a failure analysis by means of its DesignJet series plotters or printers. In such cases, standard time and material charges will NOT be applied to the use of third... accessory), the repair will be covered under HP's warranty or maintenance contract. If a failure or damage to such HP products is indicated on , it automatically performs a series of the setup sheet on the following page. (Instructions ' User's Guide, chapter 1, w Change the language, ' User's Guide, chapter 1, w Send a sample plot...
Service Manual
Page 47
...When you load the media, it is passed around a diverter roll, which optimizes the infeed path to itself and jam the plotter. For further information ' User's Guide, chapter 2. C4699Ć90000 Functional Overview 5Ć5 12 Checks the right edge of the media for skew (misalignment). (The loading process fails if the ... roll media is loaded into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the media. A charge can be used. Linkage, attaching the lever to a cam, causes the cam to the main...
...When you load the media, it is passed around a diverter roll, which optimizes the infeed path to itself and jam the plotter. For further information ' User's Guide, chapter 2. C4699Ć90000 Functional Overview 5Ć5 12 Checks the right edge of the media for skew (misalignment). (The loading process fails if the ... roll media is loaded into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the media. A charge can be used. Linkage, attaching the lever to a cam, causes the cam to the main...
Service Manual
Page 53
...Color Plots on Glossy Paper The characteristics for color plots on glossy media are the same as one of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles. ...Installing the incorrect primer can damage the cartridges or reduce the servicing of the DesignJet 650C, to guarantee correct nozzle conditions. For the correct part numbers for the DesignJet 230/250C and DesignJet...
...Color Plots on Glossy Paper The characteristics for color plots on glossy media are the same as one of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles. ...Installing the incorrect primer can damage the cartridges or reduce the servicing of the DesignJet 650C, to guarantee correct nozzle conditions. For the correct part numbers for the DesignJet 230/250C and DesignJet...
Service Manual
Page 97
originally used. The horizontal lines on the belt face Calibration: After having reassembled the outwards. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39 Make sure that you correctly reconnect the trailing cable ' page 6Ć35. Reassembling: Position the belt under ...
originally used. The horizontal lines on the belt face Calibration: After having reassembled the outwards. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39 Make sure that you correctly reconnect the trailing cable ' page 6Ć35. Reassembling: Position the belt under ...
Service Manual
Page 110
... Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge Test Accuracy Calibration 7Ć2 Calibrations and Adjustments C4699Ć90000 Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Plot Quality (More ' chapter 8): Jagged vertical black or gray lines on plots Jagged color lines on plots Shadows appear beside colors...
... Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge Test Accuracy Calibration 7Ć2 Calibrations and Adjustments C4699Ć90000 Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Plot Quality (More ' chapter 8): Jagged vertical black or gray lines on plots Jagged color lines on plots Shadows appear beside colors...
Service Manual
Page 140
... badly positioned. Send your plot from your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot.... LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination...
... badly positioned. Send your plot from your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot.... LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination...
Service Manual
Page 141
... 8Ć7 Flashing 23 Cartridges + Error: One or more memory by installing a DRAM SIMM. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. Replace each cartridge. Wait. Cartridges + Ready: The plotter is too large and does not fit in memory. D Replace the carriage...
... 8Ć7 Flashing 23 Cartridges + Error: One or more memory by installing a DRAM SIMM. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. Replace each cartridge. Wait. Cartridges + Ready: The plotter is too large and does not fit in memory. D Replace the carriage...
Service Manual
Page 142
...Ensure the plotter's settings for an error in the Windows Printer Control Panel. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Replace the media sensor. You should you begin to correctly grasp the media ...flags installed? Try to see if the Plotter or PC is an HP 712 workstation, you could break the mediaĆsensor flags. D Check to load it again. (Tips ' User's Guide, chapter 4, and mediaĆloading guide C3190Ć90162.) When you load the media too slowly. D...
...Ensure the plotter's settings for an error in the Windows Printer Control Panel. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Replace the media sensor. You should you begin to correctly grasp the media ...flags installed? Try to see if the Plotter or PC is an HP 712 workstation, you could break the mediaĆsensor flags. D Check to load it again. (Tips ' User's Guide, chapter 4, and mediaĆloading guide C3190Ć90162.) When you load the media too slowly. D...
Service Manual
Page 147
Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover is loaded. Steady 2 Steady 6 Ready: Ready to cut the plot. LEDs On (Error ... memory, which it is waiting to plot, but no activity at all from your plot from the plotter, you to plot. Instructions ' User's Guide, chapter 2. 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is no sheet is loaded. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć...
Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover is loaded. Steady 2 Steady 6 Ready: Ready to cut the plot. LEDs On (Error ... memory, which it is waiting to plot, but no activity at all from your plot from the plotter, you to plot. Instructions ' User's Guide, chapter 2. 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is no sheet is loaded. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć...