HP Printers - Supported Citrix Presentation Server environments
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...of such a key is HKEY_CURRENT_USER\Software\HewlettPackard\165b5934-15c4-4a84-c392-d044915211da where 165b5934-15c4-4a84-c392d044915211da is created each time a user logs onto a Citrix server for a certain amount of the print spooler and the Citrix server. HPBIDIInfo or HPCUSTOMForms will be ...GUID (globally unique identifier). In general, the time it takes to autocreate a printer using the HP UPD or a discrete HP print driver version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be 10 seconds or longer, depending upon the performance and load of time. Keys under this issue. HP Designjets...
...of such a key is HKEY_CURRENT_USER\Software\HewlettPackard\165b5934-15c4-4a84-c392-d044915211da where 165b5934-15c4-4a84-c392d044915211da is created each time a user logs onto a Citrix server for a certain amount of the print spooler and the Citrix server. HPBIDIInfo or HPCUSTOMForms will be ...GUID (globally unique identifier). In general, the time it takes to autocreate a printer using the HP UPD or a discrete HP print driver version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be 10 seconds or longer, depending upon the performance and load of time. Keys under this issue. HP Designjets...
HP Printers - Supported Citrix Presentation Server environments
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... autocreated client printers not deleted when users log off. For HP print drivers version 4.x.x.x, it is strongly recommended to upgrade to the latest driver available on hp.com Autocreation of HP printer fails with Citrix This issue occurs when an HP PCL driver (version 4.3.x.x to 4.... and hpcdmc32.dll in the windows\system32\spool\drivers\w32sx86\3 directory and remove hpbmini.dll from DependentFiles registry entry in the GUID hive. Client driver settings lost during autocreation. Newer version of Citrix MetaFrame 3.0 and older versions. Paper size and orientation are...
... autocreated client printers not deleted when users log off. For HP print drivers version 4.x.x.x, it is strongly recommended to upgrade to the latest driver available on hp.com Autocreation of HP printer fails with Citrix This issue occurs when an HP PCL driver (version 4.3.x.x to 4.... and hpcdmc32.dll in the windows\system32\spool\drivers\w32sx86\3 directory and remove hpbmini.dll from DependentFiles registry entry in the GUID hive. Client driver settings lost during autocreation. Newer version of Citrix MetaFrame 3.0 and older versions. Paper size and orientation are...
Service Manual
Page 4
..., accessories and service parts are to the corresponding user and quickĆreference guides. Using this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 230 plotters (models C4694A and C4695A) D HP DesignJet 250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For...
..., accessories and service parts are to the corresponding user and quickĆreference guides. Using this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 230 plotters (models C4694A and C4695A) D HP DesignJet 250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For...
Service Manual
Page 5
... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
Service Manual
Page 6
...Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
...Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
Service Manual
Page 9
... ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230 7Ć6 ServiceĆMode 2 (DesignJet 250C 7Ć...
... ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230 7Ć6 ServiceĆMode 2 (DesignJet 250C 7Ć...
Service Manual
Page 14
... and output the KanaĆ8, Kanji, and Roman character sets. Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following graphic...
... and output the KanaĆ8, Kanji, and Roman character sets. Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following graphic...
Service Manual
Page 16
... a DesignJet 330 to a Designjet 350C. For additional information ' User's Guide, chapter 6. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media ... dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional. The D/A1Ćsize legs have no media diverter. The D/A1Ćsize legs have no ...
... a DesignJet 330 to a Designjet 350C. For additional information ' User's Guide, chapter 6. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media ... dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional. The D/A1Ćsize legs have no media diverter. The D/A1Ćsize legs have no ...
Service Manual
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... 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable part numbers ' Service Manual, chapter 10.) 2Ć2 Site Planning and Requirements C4699Ć90000 Serious shock hazard leading to use. A longer cable is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters...
... 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable part numbers ' Service Manual, chapter 10.) 2Ć2 Site Planning and Requirements C4699Ć90000 Serious shock hazard leading to use. A longer cable is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters...
Service Manual
Page 21
....2 in) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
....2 in) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
Service Manual
Page 34
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Service Manual
Page 36
...the language, ' User's Guide, chapter 1, w Send a sample plot or demo plot.) 3Ć14 Installation and Configuration C4699Ć90000 Verifying Plotter Operation The plotters contain several types of internal operational checks and tests to ensure that the plotter is found to be covered under HP's warranty or maintenance ... the demonstration plot, which is indicated on , it automatically performs a series of its DesignJet series plotters or printers. ThirdĆParty Inks and OffĆAxis Ink Systems HP does not support thirdĆparty inks or off Ćaxis ink systems (or any...
...the language, ' User's Guide, chapter 1, w Send a sample plot or demo plot.) 3Ć14 Installation and Configuration C4699Ć90000 Verifying Plotter Operation The plotters contain several types of internal operational checks and tests to ensure that the plotter is found to be covered under HP's warranty or maintenance ... the demonstration plot, which is indicated on , it automatically performs a series of its DesignJet series plotters or printers. ThirdĆParty Inks and OffĆAxis Ink Systems HP does not support thirdĆparty inks or off Ćaxis ink systems (or any...
Service Manual
Page 47
... by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the media. It detects the position of the pinchĆarm lever. For further information ' User's Guide, chapter 2. Gripping the Media When you load the media, it is installed on the... DesignJet 330 and 350C roll media can cause the media to stick to cut the ...
... by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the media. It detects the position of the pinchĆarm lever. For further information ' User's Guide, chapter 2. Gripping the Media When you load the media, it is installed on the... DesignJet 330 and 350C roll media can cause the media to stick to cut the ...
Service Manual
Page 53
Spittoon A single, redesigned spittoon is located on that of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles. Primer The plotters feature a manual primer, based on the ...one unit. Installing the incorrect primer can damage the cartridges or reduce the servicing of the bellows. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. D The service station is easier to access and remove, and is replaceable as for ...
Spittoon A single, redesigned spittoon is located on that of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles. Primer The plotters feature a manual primer, based on the ...one unit. Installing the incorrect primer can damage the cartridges or reduce the servicing of the bellows. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. D The service station is easier to access and remove, and is replaceable as for ...
Service Manual
Page 97
... cable ' page 6Ć35. originally used. 10 Slide the carriage to Ćmedia distance ' page 7Ć11. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39
... cable ' page 6Ć35. originally used. 10 Slide the carriage to Ćmedia distance ' page 7Ć11. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39
Service Manual
Page 110
...the electronics module or cartridge carriage or optical sensor. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Accuracy Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge ...on plots Shadows appear beside colors 330 350C Banding Black Cartridge Alignment 230 250C Instructions ' User's Guide, chapter 1. 330 350C Instructions ' User's Guide, chapter 5. Calibration Required Black Cartridge Alignment Accuracy Calibration Accuracy Calibration Accuracy Calibration...
...the electronics module or cartridge carriage or optical sensor. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Accuracy Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge ...on plots Shadows appear beside colors 330 350C Banding Black Cartridge Alignment 230 250C Instructions ' User's Guide, chapter 1. 330 350C Instructions ' User's Guide, chapter 5. Calibration Required Black Cartridge Alignment Accuracy Calibration Accuracy Calibration Accuracy Calibration...
Service Manual
Page 140
...or badly positioned. Send your plot from your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot. ...LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination....
...or badly positioned. Send your plot from your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot. ...LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination....
Service Manual
Page 141
... is busy with a no negative motion RTL command. D If the plot is loaded. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. LEDs Flashing Load Media: The plotter has a file in memory, which it with a task or is testing and servicing the...
... is busy with a no negative motion RTL command. D If the plot is loaded. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. LEDs Flashing Load Media: The plotter has a file in memory, which it with a task or is testing and servicing the...
Service Manual
Page 142
...Check that the media is aligned and that the correct media size is badly configured. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. Try one or more of the following : D Ensure the plotter's settings for print using ...baudrates of the host computer. Neither should either turn the Fast Direct to Print option ON, or send the drawing to Print option is an HP 712 workstation, you send a drawing for baud rate and parity are the same as those of 19200 and 38400. D Replace the carriage. ...
...Check that the media is aligned and that the correct media size is badly configured. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. Try one or more of the following : D Ensure the plotter's settings for print using ...baudrates of the host computer. Neither should either turn the Fast Direct to Print option ON, or send the drawing to Print option is an HP 712 workstation, you send a drawing for baud rate and parity are the same as those of 19200 and 38400. D Replace the carriage. ...
Service Manual
Page 147
.... Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - Load a sheet. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 Steady 2 Steady 6 Ready: Ready to plot, but no sheet is loaded. 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is open...
.... Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - Load a sheet. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 Steady 2 Steady 6 Ready: Ready to plot, but no sheet is loaded. 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is open...