Warranty and Legal Guide
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... new Original HP cartridges and everyday products. Paper This product is suitable for recycling purposes at end-of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in every new HP LaserJet print cartridge package. 1 Program availability varies. HP Color LaserJet Pro MFP M278-M281 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use 25 Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed...
... new Original HP cartridges and everyday products. Paper This product is suitable for recycling purposes at end-of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in every new HP LaserJet print cartridge package. 1 Program availability varies. HP Color LaserJet Pro MFP M278-M281 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use 25 Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed...
Warranty and Legal Guide
Page 42
... Product Name and Model: HP Color LaserJet Pro MFP M281fdn Regulatory Model Number: 1) SHNGC-1601-01 Including BOISB-1500-00 or BOISB-1500-03 (US-Fax Module), BOISB-1500-01 or BOISB-1500-04- (EURO-Fax Module) BOISB-1500-02 or BOISB-1500-05- (Brazil Fax Module) Product Options: ALL Toner Cartridges: CF500A, CF501A,..., Issue 6 SAFETY: IEC 60950-1:2005 +A1:2009+A2:2013 / EN60950-1:2006 +A11:2009 +A1:2010+A12:2011+A2:2013 IEC 60825-1:2014 / EN 60825-1:2014 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 TELECOM: ES 203 021; FCC Title 47 CFR, Part 68 2/3) Energy Use: ...
... Product Name and Model: HP Color LaserJet Pro MFP M281fdn Regulatory Model Number: 1) SHNGC-1601-01 Including BOISB-1500-00 or BOISB-1500-03 (US-Fax Module), BOISB-1500-01 or BOISB-1500-04- (EURO-Fax Module) BOISB-1500-02 or BOISB-1500-05- (Brazil Fax Module) Product Options: ALL Toner Cartridges: CF500A, CF501A,..., Issue 6 SAFETY: IEC 60950-1:2005 +A1:2009+A2:2013 / EN60950-1:2006 +A11:2009 +A1:2010+A12:2011+A2:2013 IEC 60825-1:2014 / EN 60825-1:2014 (Class 1 Laser/LED Product) IEC 62479:2010 / EN 62479:2010 TELECOM: ES 203 021; FCC Title 47 CFR, Part 68 2/3) Energy Use: ...
Getting Started Guide
Page 1
... Wireless button. 2. Wait while the printer establishes a network connection. 5. Mobile printing (optional)." Download and install the software." Color LaserJet Pro MFP M278-M281 Getting Started Guide www.hp.com/support/ljM278MFP www.register.hp.com English 1 Français 5 Español 9 Português.......... 13 IMPORTANT: Follow Steps 1 - 2 on the printer hardware setup poster, then continue with "6. To navigate the control panel, use during SW installation. 3. Download and install the software." NOTE: Select Print Information Page to print a page that instructs...
... Wireless button. 2. Wait while the printer establishes a network connection. 5. Mobile printing (optional)." Download and install the software." Color LaserJet Pro MFP M278-M281 Getting Started Guide www.hp.com/support/ljM278MFP www.register.hp.com English 1 Français 5 Español 9 Português.......... 13 IMPORTANT: Follow Steps 1 - 2 on the printer hardware setup poster, then continue with "6. To navigate the control panel, use during SW installation. 3. Download and install the software." NOTE: Select Print Information Page to print a page that instructs...
Getting Started Guide
Page 2
... the file to install the software. Follow the on the same network. Click Application - 3rd Party, and then click the Download button. 6. Mobile printing (optional) 6.1 Connect the device to the Wi-Fi Direct Settings menu. For more about the software for HP Readiris Pro provides your paper documents into the computer. 2. Select Print, select the printer, and select Print. The printer saves the setting and then returns the control panel to the wireless network To print...
... the file to install the software. Follow the on the same network. Click Application - 3rd Party, and then click the Download button. 6. Mobile printing (optional) 6.1 Connect the device to the Wi-Fi Direct Settings menu. For more about the software for HP Readiris Pro provides your paper documents into the computer. 2. Select Print, select the printer, and select Print. The printer saves the setting and then returns the control panel to the wireless network To print...
Getting Started Guide
Page 4
... support resources For HP's all of the wireless access point (wireless router). • Verify the print driver is shared by pinging the network: Windows Click Start > Run. Type ping, type a space, type the printer IP address, and then press Enter. Verify the printer fax settings • To use a voice-mail service from the Fax Settings menu on the Web: 1. Check for the printer, go to: www.hp.com/support/ljM278MFP • Solve problems • Find advanced configuration instructions • Download software updates •...
... support resources For HP's all of the wireless access point (wireless router). • Verify the print driver is shared by pinging the network: Windows Click Start > Run. Type ping, type a space, type the printer IP address, and then press Enter. Verify the printer fax settings • To use a voice-mail service from the Fax Settings menu on the Web: 1. Check for the printer, go to: www.hp.com/support/ljM278MFP • Solve problems • Find advanced configuration instructions • Download software updates •...
User Guide
Page 8
... and configure the printer to use 1 watt or less of power .... 88 Set the Delay Shut Down setting ...89 HP Web Jetadmin ...90 Update the firmware ...91 Method one: Update the firmware using the control panel 91 Method two: Update the firmware using the Firmware Update Utility 91 9 Solve problems ...93 Customer support ...94 Control panel help system ...95 Restore the factory-set defaults ...96 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 97 Change the "Very Low" settings ...97 For printers with fax capability...
... and configure the printer to use 1 watt or less of power .... 88 Set the Delay Shut Down setting ...89 HP Web Jetadmin ...90 Update the firmware ...91 Method one: Update the firmware using the control panel 91 Method two: Update the firmware using the Firmware Update Utility 91 9 Solve problems ...93 Customer support ...94 Control panel help system ...95 Restore the factory-set defaults ...96 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 97 Change the "Very Low" settings ...97 For printers with fax capability...
User Guide
Page 9
... (duplex models only 112 Clear paper jams in the output bin ...114 Improve print quality ...116 Introduction ...116 Update the printer firmware ...117 Print from a different software program ...117 Check the paper-type setting for the print job 117 Check the paper type setting on the printer 117 Check the paper type setting (Windows 117 Check the paper type setting (OS X 117 Check toner-cartridge status ...118 Print a cleaning page ...118 Visually inspect the toner cartridge or cartridges 119 Check paper and the printing environment 119 Step one: Use paper that meets HP specifications...
... (duplex models only 112 Clear paper jams in the output bin ...114 Improve print quality ...116 Introduction ...116 Update the printer firmware ...117 Print from a different software program ...117 Check the paper-type setting for the print job 117 Check the paper type setting on the printer 117 Check the paper type setting (Windows 117 Check the paper type setting (OS X 117 Check toner-cartridge status ...118 Print a cleaning page ...118 Visually inspect the toner cartridge or cartridges 119 Check paper and the printing environment 119 Step one: Use paper that meets HP specifications...
User Guide
Page 10
... Check the error-correction settings ...138 Check the fit-to-page setting ...138 Clean the pickup rollers and separation pad in the document feeder 139 Send to a different fax machine ...140 Check the sender's fax machine ...140 Solve wired network problems ...141 Introduction ...141 Poor physical connection ...141 The computer is unable to communicate with the printer 141 The printer is using incorrect link and duplex settings for the network 142 New software programs might be causing compatibility problems...
... Check the error-correction settings ...138 Check the fit-to-page setting ...138 Clean the pickup rollers and separation pad in the document feeder 139 Send to a different fax machine ...140 Check the sender's fax machine ...140 Solve wired network problems ...141 Introduction ...141 Poor physical connection ...141 The computer is unable to communicate with the printer 141 The printer is using incorrect link and duplex settings for the network 142 New software programs might be causing compatibility problems...
User Guide
Page 17
... views 5 Touch this button to open the fax features. Touch this button to open the scan features: ● Scan to USB Drive ● Scan to Network Folder ● Scan to E-mail Touch this button to open the Setup menu. Return to the Home screen at any time by touching the Home button on the printer configuration. 1 2 3 45 1 Reset button 2 Connection Information button 3 Printer status 4 Copy button 5 Scan button 6 Fax button 7 USB button 8 Supplies button 9 Apps 2 button 10 Setup button 6 789 10 Touch this button to the default printer settings. NOTE: The...
... views 5 Touch this button to open the fax features. Touch this button to open the scan features: ● Scan to USB Drive ● Scan to Network Folder ● Scan to E-mail Touch this button to open the Setup menu. Return to the Home screen at any time by touching the Home button on the printer configuration. 1 2 3 45 1 Reset button 2 Connection Information button 3 Printer status 4 Copy button 5 Scan button 6 Fax button 7 USB button 8 Supplies button 9 Apps 2 button 10 Setup button 6 789 10 Touch this button to the default printer settings. NOTE: The...
User Guide
Page 20
... 6" printer-specific print driver is installed for download from 123.hp.com/LaserJet. bit driver. Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is installed for this operating system as part of the software installation. Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is installed for this operating system as part of the software installation. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server...
... 6" printer-specific print driver is installed for download from 123.hp.com/LaserJet. bit driver. Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is installed for this operating system as part of the software installation. Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is installed for this operating system as part of the software installation. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server...
User Guide
Page 51
... the list of the Wi-Fi Direct signal. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the following steps: 1. From the Home screen on the printer control panel, touch the Connection Information button. 2. Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a wireless mobile...
... the list of the Wi-Fi Direct signal. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the following steps: 1. From the Home screen on the printer control panel, touch the Connection Information button. 2. Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a wireless mobile...
User Guide
Page 52
... printer control panel. Enable or disable Wi-Fi Direct 1. Touching the Off button disables Wi-Fi Direct printing. 6. displayed on the printer control panel, select the Connection Information button. 2. If the connection method is set to Automatic, the connection will need to be helpful to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS): 40 Chapter 4 Print ENWW Open the following devices and computer operating systems do not support Wi-Fi Direct, but can be enabled or disabled from the list...
... printer control panel. Enable or disable Wi-Fi Direct 1. Touching the Off button disables Wi-Fi Direct printing. 6. displayed on the printer control panel, select the Connection Information button. 2. If the connection method is set to Automatic, the connection will need to be helpful to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS): 40 Chapter 4 Print ENWW Open the following devices and computer operating systems do not support Wi-Fi Direct, but can be enabled or disabled from the list...
User Guide
Page 94
... new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is not accessible beyond the network firewall. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the printer control panel. ● View printer status...
... new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is not accessible beyond the network firewall. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the printer control panel. ● View printer status...
User Guide
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... default times for entering Sleep/Auto Off mode or automatic shut down. ● Print Density: Change the print density of contrasts, highlights, midtones, and shadows. ● Paper Types: Configure print modes that correspond to a file on the printer network configuration page. ● Reports: Print the configuration and supplies status pages that the printer generates. ● Color Usage Log: Shows a summary of color jobs that the printer has produced. (Color models only) ● Event Log: Shows a list of all printer events and errors. ● Open...
... default times for entering Sleep/Auto Off mode or automatic shut down. ● Print Density: Change the print density of contrasts, highlights, midtones, and shadows. ● Paper Types: Configure print modes that correspond to a file on the printer network configuration page. ● Reports: Print the configuration and supplies status pages that the printer generates. ● Color Usage Log: Shows a summary of color jobs that the printer has produced. (Color models only) ● Event Log: Shows a list of all printer events and errors. ● Open...
User Guide
Page 103
... to perform a firmware update on the printer control panel, touch the Setup button. Follow these steps to the computer via a network connection. 2. For USB-connected printers, skip to use method two. 4. NOTE: The printer automatically checks for a single printer. Under the Firmware section, locate the Firmware Update Utility. 4. Go to automatically load future firmware updates. Set the Allow Updates option to YES, and then set the printer to www.hp.com/go/support, click the Drivers & Software link, type the printer name in...
... to perform a firmware update on the printer control panel, touch the Setup button. Follow these steps to the computer via a network connection. 2. For USB-connected printers, skip to use method two. 4. NOTE: The printer automatically checks for a single printer. Under the Firmware section, locate the Firmware Update Utility. 4. Go to automatically load future firmware updates. Set the Allow Updates option to YES, and then set the printer to www.hp.com/go/support, click the Drivers & Software link, type the printer name in...
User Guide
Page 109
... a toner cartridge level is very low. Consider having a replacement available to be replaced now unless the print quality is very low" message displays on the printer control panel 97 Reinsert the toner cartridge into the printer and close the cover. Consider having a replacement available to be replaced now. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to reestablish these settings when you install a new toner cartridge. 1. The toner cartridge does...
... a toner cartridge level is very low. Consider having a replacement available to be replaced now unless the print quality is very low" message displays on the printer control panel 97 Reinsert the toner cartridge into the printer and close the cover. Consider having a replacement available to be replaced now. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to reestablish these settings when you install a new toner cartridge. 1. The toner cartridge does...
User Guide
Page 156
... selected the correct printer port. ● Verify that the computer and printer connect to the same network that your computer. 3. Verify that no obstacles block the signal. Enable the firewall when you can open the printer HP Embedded Web Server from a computer on the network. Print a configuration page. 3. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. Reconfigure the wireless setup for the computer. 4. Make sure that the other wireless networks, and some...
... selected the correct printer port. ● Verify that the computer and printer connect to the same network that your computer. 3. Verify that no obstacles block the signal. Enable the firewall when you can open the printer HP Embedded Web Server from a computer on the network. Print a configuration page. 3. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. Reconfigure the wireless setup for the computer. 4. Make sure that the other wireless networks, and some...
User Guide
Page 159
... to help resolve issues. ● Fax troubleshooting checklist ● Solve general fax problems Fax troubleshooting checklist ● Several possible fixes are connected to the printer. 1. Check the phone line by using the fax test: a. Select the Run Fax Test option. Go to www.hp.com/go/support, click the Drivers & Software link, type the printer name in the search field, press the ENTER button, and then select the printer from the control panel Reports menu to obtain the current firmware date code. f. Print a configuration page...
... to help resolve issues. ● Fax troubleshooting checklist ● Solve general fax problems Fax troubleshooting checklist ● Several possible fixes are connected to the printer. 1. Check the phone line by using the fax test: a. Select the Run Fax Test option. Go to www.hp.com/go/support, click the Drivers & Software link, type the printer name in the search field, press the ENTER button, and then select the printer from the control panel Reports menu to obtain the current firmware date code. f. Print a configuration page...
User Guide
Page 163
...help 95 locating 2 control panel buttons locating 4 copying edges of documents 135 multiple copies 48 optimizing for text or pictures 134 setting paper size and type 133 single copies 48 two-sided documents 49 covers, locating 2 customer support online 94 D defaults, restoring 96 dimensions, printer 10 document feeder 49 copying two-sided documents 49 faxing from 76 jams 103 paper-feeding problems 99 double-sided copying 49 double-sided printing Mac 37 Windows 35 drivers, supported 7 duplex 49 duplex printing Mac 37 duplex printing (double-sided) settings (Windows) 34 Windows 35 duplexer jams...
...help 95 locating 2 control panel buttons locating 4 copying edges of documents 135 multiple copies 48 optimizing for text or pictures 134 setting paper size and type 133 single copies 48 two-sided documents 49 covers, locating 2 customer support online 94 D defaults, restoring 96 dimensions, printer 10 document feeder 49 copying two-sided documents 49 faxing from 76 jams 103 paper-feeding problems 99 double-sided copying 49 double-sided printing Mac 37 Windows 35 drivers, supported 7 duplex 49 duplex printing Mac 37 duplex printing (double-sided) settings (Windows) 34 Windows 35 duplexer jams...
User Guide
Page 165
... scanning from HP Easy Scan Software (OS X) 53 from HP Scan software (Windows) 52 sending faxes from software 77 serial number label locating 3 settings factory-set defaults, restoring 96 shut down after delay setting 88 single-sheet priority feed slot jams 106 loading 14 paper orientation 16 sleep delay setting 88 software sending faxes 77 solve problems fax 148 specifications electrical and acoustic 11 speed dials programming 76 staple cartridges part numbers 27 supplies low threshold settings 97 ordering 26 part numbers 26, 27 replacing toner cartridges 28 using when low 97 support online...
... scanning from HP Easy Scan Software (OS X) 53 from HP Scan software (Windows) 52 sending faxes from software 77 serial number label locating 3 settings factory-set defaults, restoring 96 shut down after delay setting 88 single-sheet priority feed slot jams 106 loading 14 paper orientation 16 sleep delay setting 88 software sending faxes 77 solve problems fax 148 specifications electrical and acoustic 11 speed dials programming 76 staple cartridges part numbers 27 supplies low threshold settings 97 ordering 26 part numbers 26, 27 replacing toner cartridges 28 using when low 97 support online...