User Guide
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...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
User Guide
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... software on the Windows operating system, along with this printer. Linux: For information and print drivers for Linux, go /linuxprinting. macOS: Mac computers are supported with optional software when using the software installer. Go to the software installer. Supported operating systems 9 Table 1-6 Other specifications Other features 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 256 GB Solid-state drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large color touchscreen control panel Fax features HP...
... software on the Windows operating system, along with this printer. Linux: For information and print drivers for Linux, go /linuxprinting. macOS: Mac computers are supported with optional software when using the software installer. Go to the software installer. Supported operating systems 9 Table 1-6 Other specifications Other features 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 256 GB Solid-state drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large color touchscreen control panel Fax features HP...
User Guide
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... install the print driver, download HP Easy Start from the printer-support website. Windows Server 2012 R2, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. For a current list of available hard-disk space 10 Chapter 1 Printer overview Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to support.hp...
... install the print driver, download HP Easy Start from the printer-support website. Windows Server 2012 R2, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. For a current list of available hard-disk space 10 Chapter 1 Printer overview Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to support.hp...
User Guide
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... HP Removable Hard Drive Enclosure Hard drive enclosure that can be installed by contacting an HPauthorized service or support provider. Table 3-3 Accessories (continued) Item Description Part number HP Accessibility Kit Accessibility tools including an accessible keyboard, prop handle, and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet...
... HP Removable Hard Drive Enclosure Hard drive enclosure that can be installed by contacting an HPauthorized service or support provider. Table 3-3 Accessories (continued) Item Description Part number HP Accessibility Kit Accessibility tools including an accessible keyboard, prop handle, and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet...
User Guide
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... cartridges by HP service personnel at your investment. Protecting cartridges protects your request for the printer, all subsequent toner cartridges installed in the printer are currently installed. Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server...
... cartridges by HP service personnel at your investment. Protecting cartridges protects your request for the printer, all subsequent toner cartridges installed in the printer are currently installed. Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server...
User Guide
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... menu. The following procedure describes the basic printing process for different software programs. 4. Click the Print button. Use a paper size and type supported by the duplexer. NOTE: The name of the item varies for macOS. 1. Manually print on both sides or print multiple pages per sheet. Select a binding option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you install the HP print driver. ● Scale a document to fit a specific paper size ● Print...
... menu. The following procedure describes the basic printing process for different software programs. 4. Click the Print button. Use a paper size and type supported by the duplexer. NOTE: The name of the item varies for macOS. 1. Manually print on both sides or print multiple pages per sheet. Select a binding option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you install the HP print driver. ● Scale a document to fit a specific paper size ● Print...
User Guide
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... a stored job (Windows) Store jobs on the USB flash drive. NOTE: The name of options available. Some options are available for print tasks, such as the following information provides procedures for HP Color LaserJet Enterprise MFP 5800. Introduction The following : ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the...
... a stored job (Windows) Store jobs on the USB flash drive. NOTE: The name of options available. Some options are available for print tasks, such as the following information provides procedures for HP Color LaserJet Enterprise MFP 5800. Introduction The following : ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the...
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... Settings icon. 2. Fax 113 Set up the fax features for HP Color LaserJet Enterprise MFP 5800. Only one fax feature, either LAN fax, analog fax, or Internet fax, can be enabled. Introduction This information applies to fax and Flow models, or to an Internet or network fax service. Open the following information is correct at a time. Select the location from the list on the printer control panel, navigate to disable...
... Settings icon. 2. Fax 113 Set up the fax features for HP Color LaserJet Enterprise MFP 5800. Only one fax feature, either LAN fax, analog fax, or Internet fax, can be enabled. Introduction This information applies to fax and Flow models, or to an Internet or network fax service. Open the following information is correct at a time. Select the location from the list on the printer control panel, navigate to disable...
User Guide
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... printer control-panel menu configuration ● View and print internal pages ● Receive notification of printer and supplies events ● View and change network configuration The HP Embedded Web Server works when the printer is connected to manage printing functions from a computer instead of the printer control panel. ● View printer status information ● Determine the remaining life for HP Color LaserJet Enterprise MFP 5800. 8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer...
... printer control-panel menu configuration ● View and print internal pages ● Receive notification of printer and supplies events ● View and change network configuration The HP Embedded Web Server works when the printer is connected to manage printing functions from a computer instead of the printer control panel. ● View printer status information ● Determine the remaining life for HP Color LaserJet Enterprise MFP 5800. 8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer...
User Guide
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...Default Print Options Configure job-storage options. NOTE: The following are the default links. Table 8-4 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Enable or disable the Print from USB Drive menu on various topics. Other Links list Configure which links display in the printer memory. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Quota Settings Provides connection information about third-party job-statistics services, or enables local serverless device job...
...Default Print Options Configure job-storage options. NOTE: The following are the default links. Table 8-4 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Enable or disable the Print from USB Drive menu on various topics. Other Links list Configure which links display in the printer memory. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Quota Settings Provides connection information about third-party job-statistics services, or enables local serverless device job...
User Guide
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... connecting the printer to the Internet. Table 8-9 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing...
... connecting the printer to the Internet. Table 8-9 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing...
User Guide
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... jam. Ensure the type and quality of the paper being used meets the HP specifications for duplex print jobs. Ensure the paper tray guides are set to cool before clearing jams. 13.B9 jam errors in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in right door (Fuser wrap jam) z = Fuser mode. Or z = Fuser mode. This can be 0-9 or A-F. ● 13.B9.Cz Jam in right door y = jam type (A or D) z = Paper tray...
... jam. Ensure the type and quality of the paper being used meets the HP specifications for duplex print jobs. Ensure the paper tray guides are set to cool before clearing jams. 13.B9 jam errors in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in right door (Fuser wrap jam) z = Fuser mode. Or z = Fuser mode. This can be 0-9 or A-F. ● 13.B9.Cz Jam in right door y = jam type (A or D) z = Paper tray...
User Guide
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... Windows, and change the setting as needed . 1. Settings ii. NOTE: The print driver settings will override any control panel settings. 1. From the Paper Type drop-down list, click the More... Click the OK button to close the paper tray. 2. Click the File menu, and then click the Print option. 2. Open and close the Document Properties dialog box. a. Click the Paper/Quality tab. 4. Print quality iv. Follow the control panel prompts to print the job. Make sure the paper loaded meets specifications. 4. Select the printer...
... Windows, and change the setting as needed . 1. Settings ii. NOTE: The print driver settings will override any control panel settings. 1. From the Paper Type drop-down list, click the More... Click the OK button to close the paper tray. 2. Click the File menu, and then click the Print option. 2. Open and close the Document Properties dialog box. a. Click the Paper/Quality tab. 4. Print quality iv. Follow the control panel prompts to print the job. Make sure the paper loaded meets specifications. 4. Select the printer...
User Guide
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... issues. message displays on the imaging drum, replace the toner cartridge. 5. If you see if the problem has resolved. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to complete. Visually inspect the toner cartridge or cartridges Follow these steps to print the page. Check...
... issues. message displays on the imaging drum, replace the toner cartridge. 5. If you see if the problem has resolved. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to complete. Visually inspect the toner cartridge or cartridges Follow these steps to print the page. Check...
User Guide
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... tray alignment 199 Copy/Print or Print b. HP PCL-6 driver This product-specific print driver supports Windows 8 and newer operating systems that can leave residue inside the printer. From the Home screen on the printed pages. 5. Print Quality c. Select Print Test Page again to www.hp.com/go /support. For a list of supported operating systems, go to verify the results, and then make further adjustments if necessary. 6. Select the following drivers from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP...
... tray alignment 199 Copy/Print or Print b. HP PCL-6 driver This product-specific print driver supports Windows 8 and newer operating systems that can leave residue inside the printer. From the Home screen on the printed pages. 5. Print Quality c. Select Print Test Page again to www.hp.com/go /support. For a list of supported operating systems, go to verify the results, and then make further adjustments if necessary. 6. Select the following drivers from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP...
User Guide
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... matters is assessed using applicable European Harmonized Standards. C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Table C-1 Regulatory model identification numbers Product model number Regulatory model number HP Color LaserJet Enterprise MFP 5800 BOISB-2001-02 HP Color LaserJet Enterprise MFP 5800dn HP Color LaserJet Enterprise MFP 5800f BOISB-2001-03 HP Color LaserJet Enterprise Flow MFP 5800zf European Union & United Kingdom Regulatory Notice...
... matters is assessed using applicable European Harmonized Standards. C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Table C-1 Regulatory model identification numbers Product model number Regulatory model number HP Color LaserJet Enterprise MFP 5800 BOISB-2001-02 HP Color LaserJet Enterprise MFP 5800dn HP Color LaserJet Enterprise MFP 5800f BOISB-2001-03 HP Color LaserJet Enterprise Flow MFP 5800zf European Union & United Kingdom Regulatory Notice...
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... gränsen för laserklass 1. Power cord instructions 257 Connect the power cord between the product and a grounded AC outlet. Food and Drug Administration has implemented regulations for products marketed in exposure to the product, use only the power cord that is adequate for Finland Luokan 1 laserlaite HP Color LaserJet Enterprise MFP 5800, HP Color LaserJet Enterprise MFP 5800dn, HP Color LaserJet Enterprise MFP 5800f, HP Color LaserJet Enterprise Flow MFP 5800zf, laserkirjoitin on määritetty standardin...
... gränsen för laserklass 1. Power cord instructions 257 Connect the power cord between the product and a grounded AC outlet. Food and Drug Administration has implemented regulations for products marketed in exposure to the product, use only the power cord that is adequate for Finland Luokan 1 laserlaite HP Color LaserJet Enterprise MFP 5800, HP Color LaserJet Enterprise MFP 5800dn, HP Color LaserJet Enterprise MFP 5800f, HP Color LaserJet Enterprise Flow MFP 5800zf, laserkirjoitin on määritetty standardin...
User Guide
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... manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life disposal 247, 248 energy use, optimizing 137 envelopes orientation 14 orientation, loading 26 envelopes, loading 26 environmental stewardship program 247 Eurasian conformity 255, 259 Explorer, versions supported HP...
... manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life disposal 247, 248 energy use, optimizing 137 envelopes orientation 14 orientation, loading 26 envelopes, loading 26 environmental stewardship program 247 Eurasian conformity 255, 259 Explorer, versions supported HP...
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... connect and print 55, 56 non-HP supplies 229, 240 O on/off button locating 2 online help, control panel 139 online support 229, 245 operating-environment range printer 13 optimize copy images 208 optimize fax images 216 optimize scanned images 212 ordering supplies and accessories 29 orientation envelopes 26 labels 28 other links list HP Embedded Web Server 122, 124, 126 output bin clear jams 148, 187, 190 locating 2 P pages per minute 7 pages per sheet selecting (Mac) 50 selecting (Windows) 47 paper jams 148, 149 loading Tray 1 14 loading Tray...
... connect and print 55, 56 non-HP supplies 229, 240 O on/off button locating 2 online help, control panel 139 online support 229, 245 operating-environment range printer 13 optimize copy images 208 optimize fax images 216 optimize scanned images 212 ordering supplies and accessories 29 orientation envelopes 26 labels 28 other links list HP Embedded Web Server 122, 124, 126 output bin clear jams 148, 187, 190 locating 2 P pages per minute 7 pages per sheet selecting (Mac) 50 selecting (Windows) 47 paper jams 148, 149 loading Tray 1 14 loading Tray...
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... 7 locating 2 use alternative letterhead mode 25 troubleshooting check toner-cartridge status 195, 197 jams 148, 149 network problems 220 overview 139 paper feed problems 142 wired network 220 wireless network 222 troubleshooting tools HP Embedded Web Server 122, 124, 129 two-sided printing settings (Windows) 47 U USB sending to 109 USB port enabling 58, 60 USB storage accessories printing from 58 W warranty customer self repair 229, 245 license 229, 241 product 229 toner cartridges 229, 239 waste disposal 247, 249 web browser requirements HP Embedded Web Server 122 Web sites customer support...
... 7 locating 2 use alternative letterhead mode 25 troubleshooting check toner-cartridge status 195, 197 jams 148, 149 network problems 220 overview 139 paper feed problems 142 wired network 220 wireless network 222 troubleshooting tools HP Embedded Web Server 122, 124, 129 two-sided printing settings (Windows) 47 U USB sending to 109 USB port enabling 58, 60 USB storage accessories printing from 58 W warranty customer self repair 229, 245 license 229, 241 product 229 toner cartridges 229, 239 waste disposal 247, 249 web browser requirements HP Embedded Web Server 122 Web sites customer support...