HP Color LaserJet CP6015 Series - User Guide
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...the product 234 Output is curled or wrinkled 234 Product will not duplex or duplexes incorrectly 235 Understand lights on the formatter 236 HP Jetdirect LEDs ...236 Heartbeat LED ...236 Solve image quality problems ...237 Example print quality problems 237 Repetitive defects ruler ... Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257 Print cartridges ...257 Image drums ...257 Maintenance kits ...
...the product 234 Output is curled or wrinkled 234 Product will not duplex or duplexes incorrectly 235 Understand lights on the formatter 236 HP Jetdirect LEDs ...236 Heartbeat LED ...236 Solve image quality problems ...237 Example print quality problems 237 Repetitive defects ruler ... Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257 Print cartridges ...257 Image drums ...257 Maintenance kits ...
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... panel ENWW The LOW setting has a shorter wake-up time than the HIGH setting. If SLEEP MODE is either LOW or HIGH, depending on the formatter. The default setting is OFF, the product will never enter power save mode and no asterisk will appear next to factory defaults. Item RESTORE FACTORY...
... panel ENWW The LOW setting has a shorter wake-up time than the HIGH setting. If SLEEP MODE is either LOW or HIGH, depending on the formatter. The default setting is OFF, the product will never enter power save mode and no asterisk will appear next to factory defaults. Item RESTORE FACTORY...
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Gently pull on the formatter board in the rear of the product. 4. Locate the black formatter pressure release tabs on the black tabs to pull the formatter board from the product. Place the formatter board on a clean, flat, grounded surface. 158 Chapter 11 Manage and maintain the product ENWW Gently press the black tabs toward each other. 5. 3.
Gently pull on the formatter board in the rear of the product. 4. Locate the black formatter pressure release tabs on the black tabs to pull the formatter board from the product. Place the formatter board on a clean, flat, grounded surface. 158 Chapter 11 Manage and maintain the product ENWW Gently press the black tabs toward each other. 5. 3.
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Leaving the hard disk assembly plugged in, lay it out. Locate the alignment notch on the bottom of the formatter board, and then pinch the tab to release the end of the hard disk assembly. 7. To replace a DIMM that is currently installed in slot 2. 9. XOXOXOXOXO ...
Leaving the hard disk assembly plugged in, lay it out. Locate the alignment notch on the bottom of the formatter board, and then pinch the tab to release the end of the hard disk assembly. 7. To replace a DIMM that is currently installed in slot 2. 9. XOXOXOXOXO ...
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If you are not visible. Push down on the formatter board. 14. Be sure the pressure release tabs snap back into the product. NOTE: To prevent...the hinge taps, and snap the release tab back into the slot until both latches engage the DIMM. Align the formatter board in the tracks at an angle and firmly press the DIMM into place on the DIMM until it is aligned... difficulty inserting the DIMM, make sure you had moved the hard disk assembly to the formatter board, ensure the formatter board is aligned in the tracks. 160 Chapter 11 Manage and maintain the product ENWW
If you are not visible. Push down on the formatter board. 14. Be sure the pressure release tabs snap back into the product. NOTE: To prevent...the hinge taps, and snap the release tab back into the slot until both latches engage the DIMM. Align the formatter board in the tracks at an angle and firmly press the DIMM into place on the DIMM until it is aligned... difficulty inserting the DIMM, make sure you had moved the hard disk assembly to the formatter board, ensure the formatter board is aligned in the tracks. 160 Chapter 11 Manage and maintain the product ENWW
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12 Solve problems ● Solving general problems ● Control-panel message types ● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Solve image quality problems ● Performance problems ● Solve network connectivity problems ● Product software problems ● Solve common Macintosh problems ENWW 175
12 Solve problems ● Solving general problems ● Control-panel message types ● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Solve image quality problems ● Performance problems ● Solve network connectivity problems ● Product software problems ● Solve common Macintosh problems ENWW 175
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....XX.YY SUPPLY MEMORY ERROR For help press (Help button) REPLACE COLOR PRINT CARTRIDGES To continue turn off and then turned on print cartridge 3. If the message ... CARTRIDGE ERROR For help press (Help button) The product cannot read or write to at www.hp.com/support/ cljcp6015. 2. Open the front door. After replacing the defective cartridge, turn the ...time and date at the control panel. If the error persists, you might need to replace the formatter. 180 Chapter 12 Solve problems ENWW Please record the message and contact support. Reinstall the print ...
....XX.YY SUPPLY MEMORY ERROR For help press (Help button) REPLACE COLOR PRINT CARTRIDGES To continue turn off and then turned on print cartridge 3. If the message ... CARTRIDGE ERROR For help press (Help button) The product cannot read or write to at www.hp.com/support/ cljcp6015. 2. Open the front door. After replacing the defective cartridge, turn the ...time and date at the control panel. If the error persists, you might need to replace the formatter. 180 Chapter 12 Solve problems ENWW Please record the message and contact support. Reinstall the print ...
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..., contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 184 Chapter 12 Solve problems ENWW To continue turn the then on the formatter. Reseat the fuser. ERROR A printer error has occurred. ERROR To continue turn the product on ...If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to the hard disk. DIMM slot 2 faces toward the outside of the formatter board closest to www.hp.com/ support/cljcp6015.) 57.XX ERROR To continue turn off , and then ...
..., contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 184 Chapter 12 Solve problems ENWW To continue turn the then on the formatter. Reseat the fuser. ERROR A printer error has occurred. ERROR To continue turn the product on ...If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to the hard disk. DIMM slot 2 faces toward the outside of the formatter board closest to www.hp.com/ support/cljcp6015.) 57.XX ERROR To continue turn off , and then ...
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... storage is necessary. Disconnect the USB storage accessory, and replace with an old formatter. USB STORAGE REMOVED For help button to it. Press the checkmark button to clear. something on . A new formatter has been installed with an old engine or a new engine has been installed ...with a new USB storage accessory. No action is not working correctly. 1. Turn product off . 2. To clear press (Checkmark button) Wait for printer to reinitialize This message can ...
... storage is necessary. Disconnect the USB storage accessory, and replace with an old formatter. USB STORAGE REMOVED For help button to it. Press the checkmark button to clear. something on . A new formatter has been installed with an old engine or a new engine has been installed ...with a new USB storage accessory. No action is not working correctly. 1. Turn product off . 2. To clear press (Checkmark button) Wait for printer to reinitialize This message can ...
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.... 236 Chapter 12 Solve problems ENWW See the HP support flyer, or go to highlight CONFIGURE DEVICE, and then press the checkmark button . 3. In addition, you turn it on, the LED blinks rapidly, and then turns off , the formatter might have a problem. Heartbeat LED The heartbeat... LED indicates that the product is functioning correctly. 1 2 1 Heartbeat LED 2 HP Jetdirect LEDs HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. If the heartbeat LED is off ...
.... 236 Chapter 12 Solve problems ENWW See the HP support flyer, or go to highlight CONFIGURE DEVICE, and then press the checkmark button . 3. In addition, you turn it on, the LED blinks rapidly, and then turns off , the formatter might have a problem. Heartbeat LED The heartbeat... LED indicates that the product is functioning correctly. 1 2 1 Heartbeat LED 2 HP Jetdirect LEDs HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. If the heartbeat LED is off ...
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See Understand lights on the formatter on page 138). NOTE: The HP Jetdirect print server supports various network protocols (TCP/...see Information pages on page 236. ● Make sure that the Link LED on the formatter is lit. On the HP Jetdirect configuration page, verify the following items for assistance. 248 Chapter 12 Solve problems ENWW ..., a problem with the network might exist. ● Contact your network administrator for your protocol: ◦ Under HP Jetdirect Configuration, the status is "I /O card is ready. If this section to install and set correctly. Print ...
See Understand lights on the formatter on page 138). NOTE: The HP Jetdirect print server supports various network protocols (TCP/...see Information pages on page 236. ● Make sure that the Link LED on the formatter is lit. On the HP Jetdirect configuration page, verify the following items for assistance. 248 Chapter 12 Solve problems ENWW ..., a problem with the network might exist. ● Contact your network administrator for your protocol: ◦ Under HP Jetdirect Configuration, the status is "I /O card is ready. If this section to install and set correctly. Print ...
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... equipment at the time of -life. ENWW Environmental product stewardship program 277 Type Weight Location User removable Carbon monofluoride lithium battery 0.8 grams Formatter board No This product contains mercury in the fluorescent lamp of the control panel liquid crystal display that might require special handling at end... the product. Instead, it over to dispose of with your other household waste. Disposal of waste equipment by accessing the HP Web site at www.hp.com/go /recycle or contact your household waste disposal service or the shop where you can be obtained by users in ...
... equipment at the time of -life. ENWW Environmental product stewardship program 277 Type Weight Location User removable Carbon monofluoride lithium battery 0.8 grams Formatter board No This product contains mercury in the fluorescent lamp of the control panel liquid crystal display that might require special handling at end... the product. Instead, it over to dispose of with your other household waste. Disposal of waste equipment by accessing the HP Web site at www.hp.com/go /recycle or contact your household waste disposal service or the shop where you can be obtained by users in ...
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...150 cover pages 65, 125 covers, locating 6 custom-size paper settings Macintosh 65 customer support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 264 D Data light locating 12 date, setting 148 Declaration of Conformity 279 default...formatter lights 236 fraud hotline 150 fuser cleaning 241 error messages 184 G gateway, setting default 79 gateways 79 glossy paper, supported 119 graphical display, control panel 12 grayscale printing 131 H hard disk erasing 146 heartbeat LED 236 held jobs 113 help, Show Me How menu 16 HP Customer Care 264 HP Easy Printer...
...150 cover pages 65, 125 covers, locating 6 custom-size paper settings Macintosh 65 customer support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 264 D Data light locating 12 date, setting 148 Declaration of Conformity 279 default...formatter lights 236 fraud hotline 150 fuser cleaning 241 error messages 184 G gateway, setting default 79 gateways 79 glossy paper, supported 119 graphical display, control panel 12 grayscale printing 131 H hard disk erasing 146 heartbeat LED 236 held jobs 113 help, Show Me How menu 16 HP Customer Care 264 HP Easy Printer...
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...firmware updates 173 installing 162 lights 236 models including 2 HP Jetdirect print servers installing 162 HP Printer Utility 63, 64 HP Printer Utility, Macintosh 63 HP tough paper 121 HP Universal Print Driver 52 HP Web Jetadmin firmware updates 172 HP-UX software 59 humidity requirements 271 I I/O (input...locating 12 Korean EMI statement 281 L LAN-connector 4 landscape orientation setting, Windows 126 languages, printer 4 laser safety statements 281 letterhead paper, loading 128 lights control panel 12 formatter 236 link speed 41 Linux software 59 loading Show Me How menu 16 tray 1 92 Trays ...
...firmware updates 173 installing 162 lights 236 models including 2 HP Jetdirect print servers installing 162 HP Printer Utility 63, 64 HP Printer Utility, Macintosh 63 HP tough paper 121 HP Universal Print Driver 52 HP Web Jetadmin firmware updates 172 HP-UX software 59 humidity requirements 271 I I/O (input...locating 12 Korean EMI statement 281 L LAN-connector 4 landscape orientation setting, Windows 126 languages, printer 4 laser safety statements 281 letterhead paper, loading 128 lights control panel 12 formatter 236 link speed 41 Linux software 59 loading Show Me How menu 16 tray 1 92 Trays ...