HP LaserJet P4010 and P4510 Series - User Guide
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... ...133 Clean the paper path ...133 Upgrade the firmware ...134 Determine the current firmware version 134 Download new firmware from the HP Web site 134 Transfer the new firmware to the product 134 Use FTP to upload the firmware through a browser 134 Use FTP... Jetadmin to upgrade the firmware 136 Use Microsoft Windows commands to upgrade the firmware 137 Upgrade the HP Jetdirect firmware 137 10 Solve problems Solve general problems ...140 Troubleshooting checklist 140 Factors that affect product performance 141 Restore factory settings ...142 Interpret control-panel messages ......
... ...133 Clean the paper path ...133 Upgrade the firmware ...134 Determine the current firmware version 134 Download new firmware from the HP Web site 134 Transfer the new firmware to the product 134 Use FTP to upload the firmware through a browser 134 Use FTP... Jetadmin to upgrade the firmware 136 Use Microsoft Windows commands to upgrade the firmware 137 Upgrade the HP Jetdirect firmware 137 10 Solve problems Solve general problems ...140 Troubleshooting checklist 140 Factors that affect product performance 141 Restore factory settings ...142 Interpret control-panel messages ......
HP LaserJet P4010 and P4510 Series - User Guide
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... jams 181 Image defect examples ...182 Solve performance problems ...187 Solve connectivity problems ...188 Solve direct-connect problems 188 Solve network problems 188 Solve common Windows problems 190 Solve common Macintosh problems 191 Solve Linux problems ...193 Appendix A Supplies and accessories Order parts, accessories, and supplies 196 Order directly from HP ...196 Order through service or support providers...
... jams 181 Image defect examples ...182 Solve performance problems ...187 Solve connectivity problems ...188 Solve direct-connect problems 188 Solve network problems 188 Solve common Windows problems 190 Solve common Macintosh problems 191 Solve Linux problems ...193 Appendix A Supplies and accessories Order parts, accessories, and supplies 196 Order directly from HP ...196 Order through service or support providers...
HP LaserJet P4010 and P4510 Series - User Guide
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ENWW Features comparison 5 If a 1,500-sheet high-capacity input tray is not included for the HP LaserJet P4014 models.) ● HP Easy Printer Care software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only...
ENWW Features comparison 5 If a 1,500-sheet high-capacity input tray is not included for the HP LaserJet P4014 models.) ● HP Easy Printer Care software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only...
HP LaserJet P4010 and P4510 Series - User Guide
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...-panel display. ● Off: The product is functioning without error. ● Blinking: Action is processing or printing the data. ● On: The product has experienced a problem. Control-panel layout Use the control panel to obtain product and job status information and to configure the product. 1 2 3 4 5 6 7 8 9 10 11 14 13 12 Number...
...-panel display. ● Off: The product is functioning without error. ● Blinking: Action is processing or printing the data. ● On: The product has experienced a problem. Control-panel layout Use the control panel to obtain product and job status information and to configure the product. 1 2 3 4 5 6 7 8 9 10 11 14 13 12 Number...
HP LaserJet P4010 and P4510 Series - User Guide
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... settings. This item appears only if the product includes a built-in the tray. List of paper. Change the fuser mode only if you are experiencing problems printing on certain paper types. The product supports the following modes: NORMAL: Used for each tray. ● X1 SHIFT: Registration of the tray. The default...
... settings. This item appears only if the product includes a built-in the tray. List of paper. Change the fuser mode only if you are experiencing problems printing on certain paper types. The product supports the following modes: NORMAL: Used for each tray. ● X1 SHIFT: Registration of the tray. The default...
HP LaserJet P4010 and P4510 Series - User Guide
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...affect print quality if the print resolution is MEDIUM. Select the resolution. EconoMode is lighter, but it will extend the life of EconoMode. HP does not recommend full-time use less toner per page. Always select Transparencies as the type in the print driver and set to use...is a feature that allows the product to FastRes 1200 or ProRes 1200. If print quality begins to degrade under these circumstances, you are having problems with smooth angles, curves, and edges. When selected, RESTORE MODES resets the fuser mode for printing drafts or proofs. Selecting this item to...
...affect print quality if the print resolution is MEDIUM. Select the resolution. EconoMode is lighter, but it will extend the life of EconoMode. HP does not recommend full-time use less toner per page. Always select Transparencies as the type in the print driver and set to use...is a feature that allows the product to FastRes 1200 or ProRes 1200. If print quality begins to degrade under these circumstances, you are having problems with smooth angles, curves, and edges. When selected, RESTORE MODES resets the fuser mode for printing drafts or proofs. Selecting this item to...
HP LaserJet P4010 and P4510 Series - User Guide
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... test. HTTPS Required: For secure, encrypted communications, only HTTPS access is disabled. IPSEC Specify the IPsec or Firewall status on the HP Jetdirect print server. KEEP: IPsec/Firewall status remains the same as a secure site. Depending on your TCP/IP configuration. An internal...on the print server is accepted. DIAGNOSTICS EMBEDDED TESTS This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to the product. Use an embedded test to factory defaults. NO*: A security settings page is internal or ...
... test. HTTPS Required: For secure, encrypted communications, only HTTPS access is disabled. IPSEC Specify the IPsec or Firewall status on the HP Jetdirect print server. KEEP: IPsec/Firewall status remains the same as a secure site. Depending on your TCP/IP configuration. An internal...on the print server is accepted. DIAGNOSTICS EMBEDDED TESTS This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to the product. Use an embedded test to factory defaults. NO*: A security settings page is internal or ...
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... network communications. COUNT Specify the number of each packet, in hours) that an embedded test will be sent to identify data path and corruption problems on an HP postscript level 3 emulation product. Select YES to not run continuously, select 0. Select YES to initiate the test, or NO to print results. DATA PATH...
... network communications. COUNT Specify the number of each packet, in hours) that an embedded test will be sent to identify data path and corruption problems on an HP postscript level 3 emulation product. Select YES to not run continuously, select 0. Select YES to initiate the test, or NO to print results. DATA PATH...
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...manually activate it. MANUAL SENSOR TEST 2 There is useful for the REPEAT frequency: ONCE or CONTINUOUS. PRINT/STOP TEST STOP TIME To identify noise problems, listen carefully as a configuration page. Press OK to scroll through the contents of the event log at which output bin to generate a list... of available components HP service personnel can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. HP service personnel can use this item to test each tray during the paper-path test....
...manually activate it. MANUAL SENSOR TEST 2 There is useful for the REPEAT frequency: ONCE or CONTINUOUS. PRINT/STOP TEST STOP TIME To identify noise problems, listen carefully as a configuration page. Press OK to scroll through the contents of the event log at which output bin to generate a list... of available components HP service personnel can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. HP service personnel can use this item to test each tray during the paper-path test....
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... product usage reports ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can view HP Easy Printer Care software when the product is directly connected to your computer or when it is...
... product usage reports ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can view HP Easy Printer Care software when the product is directly connected to your computer or when it is...
HP LaserJet P4010 and P4510 Series - User Guide
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... It is not covered by the Hewlett-Packard warranty or service agreements. 70 Chapter 6 Paper and print media ENWW This might cause problems for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. Hewlett-Packard Company cannot recommend ...print media use This product supports a variety of paper and other brands of media because HP cannot control their quality. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the ...
... It is not covered by the Hewlett-Packard warranty or service agreements. 70 Chapter 6 Paper and print media ENWW This might cause problems for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. Hewlett-Packard Company cannot recommend ...print media use This product supports a variety of paper and other brands of media because HP cannot control their quality. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the ...
HP LaserJet P4010 and P4510 Series - User Guide
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...available for the View as the percentage of toner remaining in the print cartridge and the status of the paper that support HP Easy Printer Care software. If you correct a problem with the product, click the refresh button in list form or as icons, depending on this tab. Some of all ...the HP products that is loaded in the upper-right corner of the window to update the status. ● Supplies Status section: Shows ...
...available for the View as the percentage of toner remaining in the print cartridge and the status of the paper that support HP Easy Printer Care software. If you correct a problem with the product, click the refresh button in list form or as icons, depending on this tab. Some of all ...the HP products that is loaded in the upper-right corner of the window to update the status. ● Supplies Status section: Shows ...
HP LaserJet P4010 and P4510 Series - User Guide
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...product. ● Alerting is on options for purchasing your printing system to identify potential problems. Click the more info link to open the Supplies Ordering window, which you can order for HP color products that support Color Access Control. The list contains supplies information for Supplies button...the settings to permit or restrict color printing. To order a certain item, click the Order check box for product software, firmware, and HP printer drivers. You can accept or decline each product. If you can be ordered the soonest. Supplies Ordering button ● Click the...
...product. ● Alerting is on options for purchasing your printing system to identify potential problems. Click the more info link to open the Supplies Ordering window, which you can order for HP color products that support Color Access Control. The list contains supplies information for Supplies button...the settings to permit or restrict color printing. To order a certain item, click the Order check box for product software, firmware, and HP printer drivers. You can accept or decline each product. If you can be ordered the soonest. Supplies Ordering button ● Click the...
HP LaserJet P4010 and P4510 Series - User Guide
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... the name and e-mail address for the primary contact who will receive information about the product that can be useful when resolving problems. An HP-authorized support person might ask for Supplies in the Other Links area on the configuration page. ● Supplies Status: Shows the... section Options Information tab Provides product, status, and configuration information ● Device Status: Shows the product status and shows the life remaining of HP supplies, with 0% indicating that a supply is connected to it is empty. Configure Device: Allows you to set a password that must be...
... the name and e-mail address for the primary contact who will receive information about the product that can be useful when resolving problems. An HP-authorized support person might ask for Supplies in the Other Links area on the configuration page. ● Supplies Status: Shows the... section Options Information tab Provides product, status, and configuration information ● Device Status: Shows the product status and shows the life remaining of HP supplies, with 0% indicating that a supply is connected to it is empty. Configure Device: Allows you to set a password that must be...
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... the cartridge is missing, or the packaging differs from its package until you notice the following: ● You are ready to resolve the problem. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use it to light for example, the orange pull tab is non...-HP. HP will help ensure high-quality output. NOTE: Any damage caused by a non-HP print cartridge is genuine and take steps to use of problems with the new cartridge. Supplies life For information regarding specific product yield, see...
... the cartridge is missing, or the packaging differs from its package until you notice the following: ● You are ready to resolve the problem. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use it to light for example, the orange pull tab is non...-HP. HP will help ensure high-quality output. NOTE: Any damage caused by a non-HP print cartridge is genuine and take steps to use of problems with the new cartridge. Supplies life For information regarding specific product yield, see...
HP LaserJet P4010 and P4510 Series - User Guide
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The product can cause problems requiring service that you to print using the current print cartridge until a message appears instructing you order a replacement. ENWW Replace supplies and parts 117 Change ... supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is not covered by the HP warranty or service agreements. NOTE: Hewlett-Packard recommends the use of non-HP supplies can continue to replace the cartridge. 1. Open the top cover. 2. Use of...
The product can cause problems requiring service that you to print using the current print cartridge until a message appears instructing you order a replacement. ENWW Replace supplies and parts 117 Change ... supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is not covered by the HP warranty or service agreements. NOTE: Hewlett-Packard recommends the use of non-HP supplies can continue to replace the cartridge. 1. Open the top cover. 2. Use of...
HP LaserJet P4010 and P4510 Series - User Guide
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... to highlight CREATE CLEANING PAGE, and then press OK. 5. Clean the product During the printing process, paper, toner, and dust particles can cause print-quality problems, such as toner specks or smearing (see Solve printquality...
... to highlight CREATE CLEANING PAGE, and then press OK. 5. Clean the product During the printing process, paper, toner, and dust particles can cause print-quality problems, such as toner specks or smearing (see Solve printquality...
HP LaserJet P4010 and P4510 Series - User Guide
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...control-panel display. See Print the information and show-me-how pages on page 188. 3. Contact HP Customer Care. If the page prints correctly, then the product hardware is secure. The problem is with the product hardware. Mac OS X: Open Print Center or Printer Setup Utility, and ... and Faxes. a. If the product is connected to see Interpret control-panel messages on , complete these measures restores power, contact HP Customer Care. 2. Solve general problems If the product is not responding correctly, complete the steps in the following items. a. Check that the cable itself is not ...
...control-panel display. See Print the information and show-me-how pages on page 188. 3. Contact HP Customer Care. If the page prints correctly, then the product hardware is secure. The problem is with the product hardware. Mac OS X: Open Print Center or Printer Setup Utility, and ... and Faxes. a. If the product is connected to see Interpret control-panel messages on , complete these measures restores power, contact HP Customer Care. 2. Solve general problems If the product is not responding correctly, complete the steps in the following items. a. Check that the cable itself is not ...
HP LaserJet P4010 and P4510 Series - User Guide
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... product speed (ppm). Factors that you are using . If this solution does not work (the document does not print) complete these steps: a. b. ENWW Solve general problems 141 Check the program to a computer with the program you are using . If this solution works, then the...
... product speed (ppm). Factors that you are using . If this solution does not work (the document does not print) complete these steps: a. b. ENWW Solve general problems 141 Check the program to a computer with the program you are using . If this solution works, then the...
HP LaserJet P4010 and P4510 Series - User Guide
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Press the down arrow to the original factory settings. 142 Chapter 10 Solve problems ENWW Press the down arrow to restore factory settings. 1. Press the down arrow to highlight RESTORE FACTORY SETTINGS, and then press OK to reset the product to highlight CONFIGURE DEVICE, and then press OK. 3. Press Menu . 2. Restore factory settings Use the RESETS menu to highlight RESETS, and then press OK. 4.
Press the down arrow to the original factory settings. 142 Chapter 10 Solve problems ENWW Press the down arrow to restore factory settings. 1. Press the down arrow to highlight RESTORE FACTORY SETTINGS, and then press OK to reset the product to highlight CONFIGURE DEVICE, and then press OK. 3. Press Menu . 2. Restore factory settings Use the RESETS menu to highlight RESETS, and then press OK. 4.