HP Color LaserJet CP2020 Series - User Guide
Page 9
......110 Identify and correct print defects 110 Print-quality checklist 110 General print quality issues 111 Solve issues with color documents 115 Use HP ToolboxFX to troubleshoot print-quality problems 117 Optimize and improve print quality 118 Calibrate the product 118 Performance problems ...119 Product software problems... warranty statement 129 End User License Agreement ...130 Customer support ...132 Repack the product ...133 Service information form ...134 Appendix C Specifications Physical specifications ...136 Electrical specifications ...137 Acoustic emissions ...138 Environmental...
......110 Identify and correct print defects 110 Print-quality checklist 110 General print quality issues 111 Solve issues with color documents 115 Use HP ToolboxFX to troubleshoot print-quality problems 117 Optimize and improve print quality 118 Calibrate the product 118 Performance problems ...119 Product software problems... warranty statement 129 End User License Agreement ...130 Customer support ...132 Repack the product ...133 Service information form ...134 Appendix C Specifications Physical specifications ...136 Electrical specifications ...137 Acoustic emissions ...138 Environmental...
HP Color LaserJet CP2020 Series - User Guide
Page 10
... product stewardship program 141 Protecting the environment 141 Ozone production ...141 Power consumption ...141 Paper use ...141 Plastics ...141 HP LaserJet print supplies 141 Return and recycling instructions 142 United States and Puerto Rico 142 Multiple returns (two to eight cartridges ... the European Union ...143 Material Safety Data Sheet (MSDS 143 For more information ...143 Declaration of conformity ...144 Country/region specific statements 145 Laser safety ...145 Canadian DOC regulations 145 VCCI statement (Japan 145 Power cord statement (Japan 145 EMI statement (...
... product stewardship program 141 Protecting the environment 141 Ozone production ...141 Power consumption ...141 Paper use ...141 Plastics ...141 HP LaserJet print supplies 141 Return and recycling instructions 142 United States and Puerto Rico 142 Multiple returns (two to eight cartridges ... the European Union ...143 Material Safety Data Sheet (MSDS 143 For more information ...143 Declaration of conformity ...144 Country/region specific statements 145 Laser safety ...145 Canadian DOC regulations 145 VCCI statement (Japan 145 Power cord statement (Japan 145 EMI statement (...
HP Color LaserJet CP2020 Series - User Guide
Page 12
... Memory Supported operating systems Paper handling Printer driver features Interface connections Environmental features ● Prints up to 21 pages per minute (ppm) on specific use HP ColorSphere toner. Product comparison HP Color LaserJet CP2020 Series Printer ● Prints up to 21 pages per minute (ppm) on letter-size media. ● 50-sheet multipurpose...
... Memory Supported operating systems Paper handling Printer driver features Interface connections Environmental features ● Prints up to 21 pages per minute (ppm) on specific use HP ColorSphere toner. Product comparison HP Color LaserJet CP2020 Series Printer ● Prints up to 21 pages per minute (ppm) on letter-size media. ● 50-sheet multipurpose...
HP Color LaserJet CP2020 Series - User Guide
Page 49
...the value. If the address is ready for the subnet mask and default gateway settings. -or- TCP/IP config setting. 1. NOTE: To disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), use . Press the Left arrow ( ) button to select Automatic, and then press OK. ...then press OK. 4. Repeat this process for the subnet mask and default gateway settings. Repeat step 5 for use the embedded Web server or HP ToolboxFX. ENWW Configure the product on the network 39 When the value is the default Network config. It might take several minutes before the automatic...
...the value. If the address is ready for the subnet mask and default gateway settings. -or- TCP/IP config setting. 1. NOTE: To disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), use . Press the Left arrow ( ) button to select Automatic, and then press OK. ...then press OK. 4. Repeat this process for the subnet mask and default gateway settings. Repeat step 5 for use the embedded Web server or HP ToolboxFX. ENWW Configure the product on the network 39 When the value is the default Network config. It might take several minutes before the automatic...
HP Color LaserJet CP2020 Series - User Guide
Page 51
... addresses, always consult the IP address administrator. Dynamic Host Configuration Protocol (DHCP) DHCP allows a group of devices to use to identify both the network and specific hosts that network. The client broadcasts a boot request packet that is a software address that each network interface. Use the Left arrow ( ) or the Right arrow...
... addresses, always consult the IP address administrator. Dynamic Host Configuration Protocol (DHCP) DHCP allows a group of devices to use to identify both the network and specific hosts that network. The client broadcasts a boot request packet that is a software address that each network interface. Use the Left arrow ( ) or the Right arrow...
HP Color LaserJet CP2020 Series - User Guide
Page 54
... ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet all of improper handling, unacceptable temperature and/or humidity levels, or other print ...CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for inkjet printers. Understand paper and print media use This product supports a variety of media because HP cannot control their quality. Hewlett-Packard Company cannot recommend the use paper or...
... ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet all of improper handling, unacceptable temperature and/or humidity levels, or other print ...CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for inkjet printers. Understand paper and print media use This product supports a variety of media because HP cannot control their quality. Hewlett-Packard Company cannot recommend the use paper or...
HP Color LaserJet CP2020 Series - User Guide
Page 59
...this product unless for laser printers. ● Place transparencies on special media. CAUTION: HP LaserJet printers use in laser printers than the recommended media and meets the weight specifications specification for this product. HP laser paper is designed to obtain satisfactory results. are approved for use in laser printers...for use in laser printers. ● Do not use glossy or coated paper designed for use in very precise dots. it is HP paper that has been approved for use in this extreme heat. letterhead. ● Use only heavy paper that is ● Do...
...this product unless for laser printers. ● Place transparencies on special media. CAUTION: HP LaserJet printers use in laser printers than the recommended media and meets the weight specifications specification for this product. HP laser paper is designed to obtain satisfactory results. are approved for use in laser printers...for use in laser printers. ● Do not use glossy or coated paper designed for use in very precise dots. it is HP paper that has been approved for use in this extreme heat. letterhead. ● Use only heavy paper that is ● Do...
HP Color LaserJet CP2020 Series - User Guide
Page 64
...you want to stop a print request by using the product control panel or using your software, they might be waiting in a print queue (for the specific network software. Select the print job that you have the option to shut down and restart the computer. 54 Chapter 7 Print tasks ENWW For instructions...For Windows 2000, Windows XP, or Windows Vista, click Start and then click Printers and Faxes; Cancel a print job You can take some time for specific instructions about canceling a print request from a computer on the screen, giving you might not have canceled a print job.
...you want to stop a print request by using the product control panel or using your software, they might be waiting in a print queue (for the specific network software. Select the print job that you have the option to shut down and restart the computer. 54 Chapter 7 Print tasks ENWW For instructions...For Windows 2000, Windows XP, or Windows Vista, click Start and then click Printers and Faxes; Cancel a print job You can take some time for specific instructions about canceling a print request from a computer on the screen, giving you might not have canceled a print job.
HP Color LaserJet CP2020 Series - User Guide
Page 72
...in printed documents. Use this product. In the Color Printing Tools section, select Print Basic Colors. 3. Adjust color in your printed output. In HP ToolboxFX, select the Help folder. 2. This software tool is available to all printed documents, or you can create multiple color schemes that you ... with your printed colors. For example, you can match the color of producing color. Several factors can use the new color schemes for specific documents or all users of this palette to print a palette of matching printer output color to your document to print sRGB colors. The ...
...in printed documents. Use this product. In the Color Printing Tools section, select Print Basic Colors. 3. Adjust color in your printed output. In HP ToolboxFX, select the Help folder. 2. This software tool is available to all printed documents, or you can create multiple color schemes that you ... with your printed colors. For example, you can match the color of producing color. Several factors can use the new color schemes for specific documents or all users of this palette to print a palette of matching printer output color to your document to print sRGB colors. The ...
HP Color LaserJet CP2020 Series - User Guide
Page 74
...dot placement, and more information, see Match colors on the Color tab in a given area. These new technologies, coupled with HP's multi-level printing process, result in a dot. The printer driver determines which provides optimal color and halftone settings for different ...for high-definition television. Original HP print cartridges contain HP ColorSphere toner that is the default color space used for Windows ENWW Plus, HP professional-quality everyday and specialty papers (including a wide variety of brilliant colors. It is specifically matched to optimize print quality, ...
...dot placement, and more information, see Match colors on the Color tab in a given area. These new technologies, coupled with HP's multi-level printing process, result in a dot. The printer driver determines which provides optimal color and halftone settings for different ...for high-definition television. Original HP print cartridges contain HP ColorSphere toner that is the default color space used for Windows ENWW Plus, HP professional-quality everyday and specialty papers (including a wide variety of brilliant colors. It is specifically matched to optimize print quality, ...
HP Color LaserJet CP2020 Series - User Guide
Page 81
... cartridge in with a username and password, you e-mail alerts for each e-mail address. NOTE: If a password has already been set a system password. 1. Set password Use HP ToolboxFX or the embedded Web server to set , you are only visible momentarily, and disappear automatically. Type the password, and then click Apply. 2. Alerts The... the following page: ● Demonstration Pages. NOTE: You must click Apply before your e-mail server requires you to log in use, empty input trays, and specific error messages occur. In the embedded Web server, click the Settings tab.
... cartridge in with a username and password, you e-mail alerts for each e-mail address. NOTE: If a password has already been set a system password. 1. Set password Use HP ToolboxFX or the embedded Web server to set , you are only visible momentarily, and disappear automatically. Type the password, and then click Apply. 2. Alerts The... the following page: ● Demonstration Pages. NOTE: You must click Apply before your e-mail server requires you to log in use, empty input trays, and specific error messages occur. In the embedded Web server, click the Settings tab.
HP Color LaserJet CP2020 Series - User Guide
Page 82
Use the HP Basic Color Match to the following main pages: ● Troubleshooting. In the Password box, type the password that demonstrate how to perform common tasks on .... ● Paper and Print Media. For more information about how to replace a print cartridge. ● User Guide. For more information about the product usage, warranty, specifications, and support. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. View animations that you want...
Use the HP Basic Color Match to the following main pages: ● Troubleshooting. In the Password box, type the password that demonstrate how to perform common tasks on .... ● Paper and Print Media. For more information about how to replace a print cartridge. ● User Guide. For more information about the product usage, warranty, specifications, and support. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. View animations that you want...
HP Color LaserJet CP2020 Series - User Guide
Page 86
...the top of these Web sites. Connects to the support site for help with a specific problem. ● Product Registration. HP ToolboxFX provides an easy method for the product when it . ● HP Instant Support. You must have Internet access to the Internet. Connecting might require that connect... you can order replacement supplies. You must connect before you close HP ToolboxFX and reopen it is connected to control the network-related settings for cleaning the paper path. If you use a dial-up...
...the top of these Web sites. Connects to the support site for help with a specific problem. ● Product Registration. HP ToolboxFX provides an easy method for the product when it . ● HP Instant Support. You must have Internet access to the Internet. Connecting might require that connect... you can order replacement supplies. You must connect before you close HP ToolboxFX and reopen it is connected to control the network-related settings for cleaning the paper path. If you use a dial-up...
HP Color LaserJet CP2020 Series - User Guide
Page 87
...configuration. ● View support content that you can bookmark it quickly in the future. 2. The embedded Web server works when the product is specific to the current state of paper loaded in the address/ URL field. (To find the IP address, print a configuration page. See the ...web browser NOTE: When the product is automatically available. The embedded Web server does not support IPX-based or AppleTalk printer connections. View the HP embedded Web server 1. Embedded Web server When the product is connected to the network, the embedded Web server is directly connected to a computer...
...configuration. ● View support content that you can bookmark it quickly in the future. 2. The embedded Web server works when the product is specific to the current state of paper loaded in the address/ URL field. (To find the IP address, print a configuration page. See the ...web browser NOTE: When the product is automatically available. The embedded Web server does not support IPX-based or AppleTalk printer connections. View the HP embedded Web server 1. Embedded Web server When the product is connected to the network, the embedded Web server is directly connected to a computer...
HP Color LaserJet CP2020 Series - User Guide
Page 90
...HP print cartridges, either new or remanufactured. HP policy on page 82. To install a new HP print cartridge, see www.hp.com/go/pageyield. HP will help determine if the cartridge is non-HP. Print-cartridge storage Do not remove the print cartridge from HP... life The print cartridge use . HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll...HP warranty and service agreements. Your print cartridge might not be a genuine HP print cartridge if you install an HP...print cartridges on non-HP print cartridges Hewlett-Packard Company cannot recommend the ...
...HP print cartridges, either new or remanufactured. HP policy on page 82. To install a new HP print cartridge, see www.hp.com/go/pageyield. HP will help determine if the cartridge is non-HP. Print-cartridge storage Do not remove the print cartridge from HP... life The print cartridge use . HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll...HP warranty and service agreements. Your print cartridge might not be a genuine HP print cartridge if you install an HP...print cartridges on non-HP print cartridges Hewlett-Packard Company cannot recommend the ...
HP Color LaserJet CP2020 Series - User Guide
Page 111
... not adjusted correctly. If the media is skewed. Load sheets one at a time. ENWW Clear jams 101 The media does not meet specifications. The media is heavier than 163 g/m2 (43 lb), it might not be stored in the original packaging in the trays. The ... it . Remove any excess media from the tray are using media that has already passed through a printer Do not use media that meets HP specifications. Perforated or embossed media does not separate easily. Replace the paper in a controlled environment. 1 If the product continues to stick together. ...
... not adjusted correctly. If the media is skewed. Load sheets one at a time. ENWW Clear jams 101 The media does not meet specifications. The media is heavier than 163 g/m2 (43 lb), it might not be stored in the original packaging in the trays. The ... it . Remove any excess media from the tray are using media that has already passed through a printer Do not use media that meets HP specifications. Perforated or embossed media does not separate easily. Replace the paper in a controlled environment. 1 If the product continues to stick together. ...
HP Color LaserJet CP2020 Series - User Guide
Page 120
... or letterhead, ensure that came in this section to see if any supplies are low or have printed by using meets specifications. No information is provided for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the hardware. If the page ...computer and the product and try printing again. Make sure the shipping locks have been removed from HP ToolboxFX. If you are using the following sections helps you were printing. 7. Contact HP Customer Care. Identify and correct print defects Use the checklist and print-quality issues charts in the...
... or letterhead, ensure that came in this section to see if any supplies are low or have printed by using meets specifications. No information is provided for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the hardware. If the page ...computer and the product and try printing again. Make sure the shipping locks have been removed from HP ToolboxFX. If you are using the following sections helps you were printing. 7. Contact HP Customer Care. Identify and correct print defects Use the checklist and print-quality issues charts in the...
HP Color LaserJet CP2020 Series - User Guide
Page 121
... The paper lot is intended for color laser printers. Print the Supplies status page to 0. The paper path might not meet HP specifications. Check for each of these examples. If the error was logged, replace the affected cartridge. printers. Try different paper, such... that is flawed. The product is intended for leaks. The print density settings may need cleaning. Use media that meets HP specifications. Try reprinting the job. The manufacturing processes can cause some areas to be defective. These examples illustrate problems that would affect...
... The paper lot is intended for color laser printers. Print the Supplies status page to 0. The paper path might not meet HP specifications. Check for each of these examples. If the error was logged, replace the affected cartridge. printers. Try different paper, such... that is flawed. The product is intended for leaks. The print density settings may need cleaning. Use media that meets HP specifications. Try reprinting the job. The manufacturing processes can cause some areas to be defective. These examples illustrate problems that would affect...
HP Color LaserJet CP2020 Series - User Guide
Page 122
...cartridges. The device is not set Type is set to override the Replace cartridge message and to continue printing. Use media that meets HP specifications. Replace any low print cartridges. Very dry (low humidity) conditions can increase the amount of media on which you are dirty, or... page 82. The amount of the paper, the media guides are using rougher media. One or more print cartridges might not meet HP specifications. See Replace print cartridges on page 90. 112 Chapter 10 Solve problems ENWW Replace any low print cartridges. The media might be...
...cartridges. The device is not set Type is set to override the Replace cartridge message and to continue printing. Use media that meets HP specifications. Replace any low print cartridges. Very dry (low humidity) conditions can increase the amount of media on which you are dirty, or... page 82. The amount of the paper, the media guides are using rougher media. One or more print cartridges might not meet HP specifications. See Replace print cartridges on page 90. 112 Chapter 10 Solve problems ENWW Replace any low print cartridges. The media might be...
HP Color LaserJet CP2020 Series - User Guide
Page 123
... a wavy effect, you want to match the type of media on them . Internal parts might have toner on which cartridge has a problem, open the HP ToolboxFX and print the print-quality diagnostics page. See Clean the product on page 69. The fuser might be damaged or dirty. Internal parts might...may need to print on the type of paper on page 69. To determine which you may have a problem. The paper path might not meet HP specifications. The fuser might need service. Contact HP Customer Care. The paper path might be slower if you are using heavy paper. See Open...
... a wavy effect, you want to match the type of media on them . Internal parts might have toner on which cartridge has a problem, open the HP ToolboxFX and print the print-quality diagnostics page. See Clean the product on page 69. The fuser might be damaged or dirty. Internal parts might...may need to print on the type of paper on page 69. To determine which you may have a problem. The paper path might not meet HP specifications. The fuser might need service. Contact HP Customer Care. The paper path might be slower if you are using heavy paper. See Open...