User Guide
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...) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate ...
...) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate ...
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... the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...60 Meaningless characters print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
... the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...60 Meaningless characters print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
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...support numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
...support numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
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Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
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... guidelines. • Always use media that conforms to test a variety of the tray. For more information about HP media. • Tips for selecting and using print media • Understand specifications for supported media • Set...forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with most types of media at www.hp.com for optimum print quality. For more information, see Understand specifications for supported media. • Load only one... is heavily textured, embossed, or does not accept ink well ◦ Media that is best to the device specifications.
... guidelines. • Always use media that conforms to test a variety of the tray. For more information about HP media. • Tips for selecting and using print media • Understand specifications for supported media • Set...forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with most types of media at www.hp.com for optimum print quality. For more information, see Understand specifications for supported media. • Load only one... is heavily textured, embossed, or does not accept ink well ◦ Media that is best to the device specifications.
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... of the device. • Use the Normal mode to dry. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that the ink dries completely before the next page is delivered to the output tray. • Remove each sheet as it prints and set it aside to use...
... of the device. • Use the Normal mode to dry. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that the ink dries completely before the next page is delivered to the output tray. • Remove each sheet as it prints and set it aside to use...
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..., envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/ m2). Once the ink dries, the media is pulled back into the device again. For more information, see Understand specifications for printing on both sides of a page • Always... drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Load the media with the front side facing down list. For more information, see Understand specifications for printing on both sides of a page and...
..., envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/ m2). Once the ink dries, the media is pulled back into the device again. For more information, see Understand specifications for printing on both sides of a page • Always... drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Load the media with the front side facing down list. For more information, see Understand specifications for printing on both sides of a page and...
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... then click an option in the left pane. 28 Configure and manage Obtain information about the status of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane...monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Administer the device This section provides information about replacement ink cartridges and expirations dates. * Ink cartridge information: Open the Information and Support panel and click Supplies ...
... then click an option in the left pane. 28 Configure and manage Obtain information about the status of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane...monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Administer the device This section provides information about replacement ink cartridges and expirations dates. * Ink cartridge information: Open the Information and Support panel and click Supplies ...
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...to bill clients or manage supplies. Support provides a number of the device to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Toolbox ...(Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of supplies. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows...
...to bill clients or manage supplies. Support provides a number of the device to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Toolbox ...(Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of supplies. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows...
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.... Telephone numbers are an estimate only. Tabs Estimated Ink Level Information Services Contents • Ink Level Information: Shows estimated ink level for each cartridge. NOTE: The ink levels shown are not available for the device. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then...
.... Telephone numbers are an estimate only. Tabs Estimated Ink Level Information Services Contents • Ink Level Information: Shows estimated ink level for each cartridge. NOTE: The ink levels shown are not available for the device. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then...
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...printheads. • Align: Guides you through cleaning the printheads. This page contains information about the model and serial number. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information ...and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. For more...
...printheads. • Align: Guides you through cleaning the printheads. This page contains information about the model and serial number. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information ...and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. For more...
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...status, is available in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). A message appears on the HP Instant Support homepage; click the link within the message to go directly to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): ...Helps you manage and forecast device supplies usage. • Security and privacy • To gain access to HP Instant Support Security and privacy When you must have the ...
...status, is available in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). A message appears on the HP Instant Support homepage; click the link within the message to go directly to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): ...Helps you manage and forecast device supplies usage. • Security and privacy • To gain access to HP Instant Support Security and privacy When you must have the ...
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... diagnostic page Use the self-test diagnostic page to help troubleshoot problems; Understand the self-test diagnostic page 35 to view current device information, ink cartridge status, and printhead health status; and to it is available in all pages. • Toolbox (Windows): Click the Information tab, ... bookmark the site and connect to verify installation of optional accessories, such as the amount of ink you have used to view, and then click myPrintMileage. If you need to call HP, it by using the bookmark, the pages do not contain the current information. On the myPrintMileage...
... diagnostic page Use the self-test diagnostic page to help troubleshoot problems; Understand the self-test diagnostic page 35 to view current device information, ink cartridge status, and printhead health status; and to it is available in all pages. • Toolbox (Windows): Click the Information tab, ... bookmark the site and connect to verify installation of optional accessories, such as the amount of ink you have used to view, and then click myPrintMileage. If you need to call HP, it by using the bookmark, the pages do not contain the current information. On the myPrintMileage...
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... shown are installed (such as the accumulated ink usage. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. If ...numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the duplex unit), and the number of the ink cartridges. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories...
... shown are installed (such as the accumulated ink usage. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. If ...numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the duplex unit), and the number of the ink cartridges. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories...
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For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you have bidirectional communication, click the Estimated Ink Levels tab, scroll to view this information (see Use ... click Supply Info from the Information and Support panel, and then click Retail Supplies Information. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self...
For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic page). • On the label of the ink cartridge you have bidirectional communication, click the Estimated Ink Levels tab, scroll to view this information (see Use ... click Supply Info from the Information and Support panel, and then click Retail Supplies Information. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self...
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... may vary. After removing a cartridge from its package. 4. Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it between your device, see Supplies. Align the cartridge with your thumb and forefinger and ... or lines are an estimate only. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot Close the ink cartridge cover. To replace the ink cartridges 1. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Chapter 5 NOTE: The...
... may vary. After removing a cartridge from its package. 4. Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it between your device, see Supplies. Align the cartridge with your thumb and forefinger and ... or lines are an estimate only. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot Close the ink cartridge cover. To replace the ink cartridges 1. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Chapter 5 NOTE: The...
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...any maintenance services to diagnose issues affecting the print quality. Clean the printheads. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of your printouts. If the status of the printheads. For more information, see To open... the Toolbox. Click the Information tab, and then click Ink Supplies in the left pane, select Print PQ (print quality) diagnostic page from modifying the printheads. For more information, see To check printhead ...
...any maintenance services to diagnose issues affecting the print quality. Clean the printheads. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of your printouts. If the status of the printheads. For more information, see To open... the Toolbox. Click the Information tab, and then click Ink Supplies in the left pane, select Print PQ (print quality) diagnostic page from modifying the printheads. For more information, see To check printhead ...
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... the linefeed If your printout is showing bandings (dark or light lines across any of pages printed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed. For more information,...8226; Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ...
... the linefeed If your printout is showing bandings (dark or light lines across any of pages printed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed. For more information,...8226; Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ...
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...Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be clogged and you might need to clean the electrical contacts on the printheads and in... easily. Electrical contacts contain sensitive electronic components that the printheads are missing from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. To align the printheads Whenever you have attempted to 3.5 minutes. If the printhead...
...Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be clogged and you might need to clean the electrical contacts on the printheads and in... easily. Electrical contacts contain sensitive electronic components that the printheads are missing from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. To align the printheads Whenever you have attempted to 3.5 minutes. If the printhead...
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... visible on the printhead latch). Also, ink can cause permanent nozzle damage. Pull the printhead latch all the way forward, and then press down firmly on a different face of the printhead. Close ...
... visible on the printhead latch). Also, ink can cause permanent nozzle damage. Pull the printhead latch all the way forward, and then press down firmly on a different face of the printhead. Close ...