User Guide
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... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
User Guide
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... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
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... model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features...frequency radiation (wireless products only 215 Notice to users in Italy ...224 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for ...
... model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features...frequency radiation (wireless products only 215 Notice to users in Italy ...224 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for ...
User Guide
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... and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the Web site. For more information, see Embedded Web server. The HP Printer Utility is typically installed with the device software. 10 Get started Getting started guide Provides...
... and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the Web site. For more information, see Embedded Web server. The HP Printer Utility is typically installed with the device software. 10 Get started Getting started guide Provides...
User Guide
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...Obtain HP telephone support. For more information, see Understand the network configuration page. www.hp.com/support www.hp.com Lists information to contact HP. ...Number of your printouts. For more information, see Use the HP photo and imaging software. Accessibility 11 Provides status, error, and...; Model number For more information, see HP Instant Support. Provides information about operations. (continued) Resource HP Instant Support Control panel Logs and reports ... Print quality diagnostic page HP Web sites HP telephone support HP photo and imaging software help...
...Obtain HP telephone support. For more information, see Understand the network configuration page. www.hp.com/support www.hp.com Lists information to contact HP. ...Number of your printouts. For more information, see Use the HP photo and imaging software. Accessibility 11 Provides status, error, and...; Model number For more information, see HP Instant Support. Provides information about operations. (continued) Resource HP Instant Support Control panel Logs and reports ... Print quality diagnostic page HP Web sites HP telephone support HP photo and imaging software help...
User Guide
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Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
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... Fax Speed setting from High (the default) to print a report only if there is a problem sending or receiving a fax. Make sure the ink cartridges and printheads are installed, and that indicates whether a fax was successfully sent appears briefly on how to the device • Checks that the phone cord is sending...
... Fax Speed setting from High (the default) to print a report only if there is a problem sending or receiving a fax. Make sure the ink cartridges and printheads are installed, and that indicates whether a fax was successfully sent appears briefly on how to the device • Checks that the phone cord is sending...
User Guide
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...; Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab, and ...
...; Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab, and ...
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... print quality of the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to order supplies for the device online. • Order... by Phone: Shows telephone numbers that you through aligning the printheads. Tabs Estimated Ink Level Information Services Contents •...
... print quality of the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to order supplies for the device online. • Order... by Phone: Shows telephone numbers that you through aligning the printheads. Tabs Estimated Ink Level Information Services Contents •...
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...find Web site support information. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. Also allows you to diagnose issues affecting the print quality of the device. For more ...the device. For more information, see To clean the printheads. • Align: Guides you to perform linefeed calibration. Use device management tools 93 Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels Information and Support panel • Supplies ...
...find Web site support information. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. Also allows you to diagnose issues affecting the print quality of the device. For more ...the device. For more information, see To clean the printheads. • Align: Guides you to perform linefeed calibration. Use device management tools 93 Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels Information and Support panel • Supplies ...
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... (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, and then click myPrintMileage. If...Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to...
... (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, and then click myPrintMileage. If...Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to...
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... from the trays and accessories. 2. If the status is 'fair,' then the print quality must be monitored, but the printhead does not need to call HP, it is 'replace,' then the printhead should be replaced, as the accumulated ink usage. Event Log: Shows a log of recent events that are installed (such... as gauges) and the part numbers and expiration dates of the printheads, as well as the device will not function ...
... from the trays and accessories. 2. If the status is 'fair,' then the print quality must be monitored, but the printhead does not need to call HP, it is 'replace,' then the printhead should be replaced, as the accumulated ink usage. Event Log: Shows a log of recent events that are installed (such... as gauges) and the part numbers and expiration dates of the printheads, as well as the device will not function ...
User Guide
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...diagnostic page and read the information in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used . 10 Maintain and troubleshoot This section contains the following places: •...
...diagnostic page and read the information in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used . 10 Maintain and troubleshoot This section contains the following places: •...
User Guide
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... to run any maintenance tools to diagnose issues affecting the print quality. For more information, see To check printhead health. 2. Manually clean the printhead contacts. CAUTION: HP is not good or fair, then perform one of your printouts. For more information, see Understand the self...diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. For more information, see To open the embedded Web server. Maintain the printheads If printed characters are incomplete, or dots or ...
... to run any maintenance tools to diagnose issues affecting the print quality. For more information, see To check printhead health. 2. Manually clean the printhead contacts. CAUTION: HP is not good or fair, then perform one of your printouts. For more information, see Understand the self...diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. For more information, see To open the embedded Web server. Maintain the printheads If printed characters are incomplete, or dots or ...
User Guide
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...the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click... Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate...
...the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click... Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate...
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... Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. For more information, see To clean the printheads. 1. Wait for five seconds. The cleaning process... Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. Maintain the printheads 147 Some noise might get a control panel message telling you have attempted to the ...
... Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. For more information, see To clean the printheads. 1. Wait for five seconds. The cleaning process... Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. Maintain the printheads 147 Some noise might get a control panel message telling you have attempted to the ...
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CAUTION: Do not use it to pull the printhead out of the printhead (which corresponds to the control panel message) and use water. 148 Maintain and troubleshoot Lift the handle of its slot. 5. Lift the printhead latch. 4. Chapter 10 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Obtain clean, dry, soft and lint-free cleaning material.
CAUTION: Do not use it to pull the printhead out of the printhead (which corresponds to the control panel message) and use water. 148 Maintain and troubleshoot Lift the handle of its slot. 5. Lift the printhead latch. 4. Chapter 10 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Obtain clean, dry, soft and lint-free cleaning material.
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Wipe the electrical contacts on the nozzles. Maintain the printheads 149 6. After cleaning, place the printhead on a sheet of the printhead. NOTE: The electrical contacts are small copper-color squares, grouped on a different face of the printhead. CAUTION: Touching the nozzles can permanently mark clothing. 7. Also, ink can cause permanent nozzle damage. The nozzles are not in contact with the paper. Ink will be visible on the printhead but do not touch the nozzles. Make sure the nozzles are facing up and are on one face of paper or paper towel.
Wipe the electrical contacts on the nozzles. Maintain the printheads 149 6. After cleaning, place the printhead on a sheet of the printhead. NOTE: The electrical contacts are small copper-color squares, grouped on a different face of the printhead. CAUTION: Touching the nozzles can permanently mark clothing. 7. Also, ink can cause permanent nozzle damage. The nozzles are not in contact with the paper. Ink will be visible on the printhead but do not touch the nozzles. Make sure the nozzles are facing up and are on one face of paper or paper towel.
User Guide
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... electrical contacts in the power cord and turn on the printhead latch). Wait for the remaining printhead. 13. Chapter 10 8. Where necessary, repeat the above for 5 seconds. If the control panel message remains, replace the printhead which printheads work with a clean, dry, soft and lint-free cloth.... 9. To replace the printheads NOTE: To find out which corresponds to the message. 15. If the carriage does not...
... electrical contacts in the power cord and turn on the printhead latch). Wait for the remaining printhead. 13. Chapter 10 8. Where necessary, repeat the above for 5 seconds. If the control panel message remains, replace the printhead which printheads work with a clean, dry, soft and lint-free cloth.... 9. To replace the printheads NOTE: To find out which corresponds to the message. 15. If the carriage does not...
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3. Maintain the printheads 151 Lift the handle of a printhead and use it to pull the printhead out of its packaging. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its slot. 5. Lift the printhead latch. 4.
3. Maintain the printheads 151 Lift the handle of a printhead and use it to pull the printhead out of its packaging. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its slot. 5. Lift the printhead latch. 4.