User Guide
Page 182
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to resolve the issue. If this did not solve the issue, try the next...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to resolve the issue. If this did not solve the issue, try the next...
User Guide
Page 185
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first solution does not solve the problem...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first solution does not solve the problem...
User Guide
Page 187
... job remains in the queue, try to force it to move if it is stuck, forcing it to see if the print carriage will damage the printer. Do not try one side of the following: • Disconnect the USB cable from the queue Solution: A print job might remain in the product....If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move freely from printing. The cancelled print job jams the queue and prevents the next print job from one or both of the printer to the product. • Shut down the product, restart the computer...
... job remains in the queue, try to force it to move if it is stuck, forcing it to see if the print carriage will damage the printer. Do not try one side of the following: • Disconnect the USB cable from the queue Solution: A print job might remain in the product....If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move freely from printing. The cancelled print job jams the queue and prevents the next print job from one or both of the printer to the product. • Shut down the product, restart the computer...
User Guide
Page 207
...8226; Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • ...destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
...8226; Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • ...destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
User Guide
Page 208
... on the product again. Cause: The print carriage was blocked. Follow the prompts on the display to continue. Carriage blocked Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Carriage jam Solution: Turn off the product and open the... ink cartridge access door to access the print carriage area. Follow the prompts on...
... on the product again. Cause: The print carriage was blocked. Follow the prompts on the display to continue. Carriage blocked Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Carriage jam Solution: Turn off the product and open the... ink cartridge access door to access the print carriage area. Follow the prompts on...
User Guide
Page 210
... the issue. If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any objects that remains in order, with the most likely...
... the issue. If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any objects that remains in order, with the most likely...
User Guide
Page 264
...Check the paper path all the way to later. 2. b. Move print carriage all the way to the left side a. Then reset the product. A paper jam can cause damage when removing jammed paper. Check for jammed paper. Move print carriage all the way to the left side and remove any paper still in the... the path Solution: Remove any objects, such as paper, that may be restricting the print carriage. If the print carriage is on the left side. CAUTION: Do not use caution when removing jammed paper from the back of the product can cause the error message and the print...
...Check the paper path all the way to later. 2. b. Move print carriage all the way to the left side a. Then reset the product. A paper jam can cause damage when removing jammed paper. Check for jammed paper. Move print carriage all the way to the left side and remove any paper still in the... the path Solution: Remove any objects, such as paper, that may be restricting the print carriage. If the print carriage is on the left side. CAUTION: Do not use caution when removing jammed paper from the back of the product can cause the error message and the print...
User Guide
Page 265
...out of paper that might be remaining inside the product. Press OK on , press the On button. Check for a paper jam in the tab on or is flashing and the print carriage is not on the left side of the product. 6. Reconnect only the power cord. Reconnect the USB cable. If you... step. 7. CAUTION: If the paper tears when you do not remove all the pieces of up period is no longer jammed. Do one of the following task for torn pieces of the rollers. If you can print a printer status report, the carriage is complete before going to two minutes. Replace the rear door.
...out of paper that might be remaining inside the product. Press OK on , press the On button. Check for a paper jam in the tab on or is flashing and the print carriage is not on the left side of the product. 6. Reconnect only the power cord. Reconnect the USB cable. If you... step. 7. CAUTION: If the paper tears when you do not remove all the pieces of up period is no longer jammed. Do one of the following task for torn pieces of the rollers. If you can print a printer status report, the carriage is complete before going to two minutes. Replace the rear door.
User Guide
Page 326
... channel, wireless communication 46 choose paper 60 clean exterior 135 glass 133 lid backing 134 printhead 127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80... without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality...
... channel, wireless communication 46 choose paper 60 clean exterior 135 glass 133 lid backing 134 printhead 127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80... without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality...