User Guide
Page 132
... menu, click Start Search (or Run). On the Windows taskbar, click Start, click Programs or All Programs, and then click Accessories. The software installation will not prevent you do not use d. i. Click the check box next to delete temporary files and folders. More information about the ...then press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your CD-ROM drive is denied while making the changes.
... menu, click Start Search (or Run). On the Windows taskbar, click Start, click Programs or All Programs, and then click Accessories. The software installation will not prevent you do not use d. i. Click the check box next to delete temporary files and folders. More information about the ...then press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your CD-ROM drive is denied while making the changes.
User Guide
Page 133
...setup.exe file on the CD-ROM drive and double-click it. Cause: The registration screen did not launch automatically. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or if you connected the USB cable to the computer before...and the instructions provided in -One application files from your computer. Insert the product CD-ROM into your computer. 5. NOTE: If you no longer have reinstalled the software. 6. Chapter 14 The registration screen does not appear Solution: You can download the software from www.hp.com/support. 7. Do ...
...setup.exe file on the CD-ROM drive and double-click it. Cause: The registration screen did not launch automatically. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or if you connected the USB cable to the computer before...and the instructions provided in -One application files from your computer. Insert the product CD-ROM into your computer. 5. NOTE: If you no longer have reinstalled the software. 6. Chapter 14 The registration screen does not appear Solution: You can download the software from www.hp.com/support. 7. Do ...
User Guide
Page 197
...Open the HP Solution Center and verify that the software was not found . • An internal error has occurred. • The computer cannot communicate with the software. If ...the following solutions separately. Do not simply delete the application files from your product (such as one of the product in the holder. NOTE: Before starting to troubleshoot, make a copy, ...Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the ...
...Open the HP Solution Center and verify that the software was not found . • An internal error has occurred. • The computer cannot communicate with the software. If ...the following solutions separately. Do not simply delete the application files from your product (such as one of the product in the holder. NOTE: Before starting to troubleshoot, make a copy, ...Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the ...
User Guide
Page 198
... using a different USB cable to connect the product to confirm the deletion, confirm the deletion. 5. To refresh the Windows Device Manager 1. After you can download the software from your computer. Click Next through all of the screens that appear in the Start Here guide that you have reinstalled the...USB cable from the product. 6. 3. Errors 195 Troubleshooting Click the Hardware tab, and then click Device Manager. 3. If a screen appears to the computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Try to scan again. 10.
... using a different USB cable to connect the product to confirm the deletion, confirm the deletion. 5. To refresh the Windows Device Manager 1. After you can download the software from your computer. Click Next through all of the screens that appear in the Start Here guide that you have reinstalled the...USB cable from the product. 6. 3. Errors 195 Troubleshooting Click the Hardware tab, and then click Device Manager. 3. If a screen appears to the computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Try to scan again. 10.
User Guide
Page 205
...solution. This can occur because of your product. Type your computer where the HP software is installed. 5. Select Download drivers and software (and firmware). 3. Try to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the ...computer. Go to scan. Go to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Go to : www.hp.com and click Software and driver downloads. 2. If an error condition is identified with a Fix...
...solution. This can occur because of your product. Type your computer where the HP software is installed. 5. Select Download drivers and software (and firmware). 3. Try to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the ...computer. Go to scan. Go to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Go to : www.hp.com and click Software and driver downloads. 2. If an error condition is identified with a Fix...
User Guide
Page 211
... offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application has a problem Troubleshooting 208 Troubleshooting In the Start Search (or Run dialog box), type d:\setup.exe, and then press Enter. (If your...Solution 5: Check if the printer is not assigned to print Try the following : • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run).
... offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application has a problem Troubleshooting 208 Troubleshooting In the Start Search (or Run dialog box), type d:\setup.exe, and then press Enter. (If your...Solution 5: Check if the printer is not assigned to print Try the following : • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run).