User Guide
Page 185
...Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting This section contains the following topics: • Product messages • File messages • General user...product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo tray cannot ...
...Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting This section contains the following topics: • Product messages • File messages • General user...product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo tray cannot ...
User Guide
Page 192
...If prompted, choose your country/region, and then click Contact HP for information on the display to : www.hp.com/support. Cause: The print carriage was blocked. Memory is not curled • Solution 6: Load one sheet of paper are not stuck together • Solution 5: ...Make sure the photo paper is full Solution: Try making fewer copies at a time Errors 189 Troubleshooting Cause: The revision number of the product firmware...
...If prompted, choose your country/region, and then click Contact HP for information on the display to : www.hp.com/support. Cause: The print carriage was blocked. Memory is not curled • Solution 6: Load one sheet of paper are not stuck together • Solution 5: ...Make sure the photo paper is full Solution: Try making fewer copies at a time Errors 189 Troubleshooting Cause: The revision number of the product firmware...
User Guide
Page 205
...product. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Select Download drivers and software (and firmware). 3. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error ... and run the Scan Diagnostic utility to correct the error conditions. Go to the Utility section and download the HP Scan diagnostic utility. 6. Go to : www.hp.com and click Software and driver downloads. 2. Try to the component. If an error condition is identified with...
...product. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Select Download drivers and software (and firmware). 3. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error ... and run the Scan Diagnostic utility to correct the error conditions. Go to the Utility section and download the HP Scan diagnostic utility. 6. Go to : www.hp.com and click Software and driver downloads. 2. Try to the component. If an error condition is identified with...
User Guide
Page 288
... cards, load 40 ink drying time 237 low 161, 245 sprays inside HP All-in- One 162 streaks on the back of paper 238 reading or writing file 230 ...F factory defaults, restore 21 fast copy quality 88 fax paper width incorrect 242 poor quality printouts 136 fax problems poor print quality 136 file invalid name 231 supported formats 231 unreadable 230 unsupported formats 231 firmware...program 278 error messages memory cards 233 out of paper 146 ink cartridges HP ink depleted 267 ink levels icons 12 ink levels, check 98 ink supplies...
... cards, load 40 ink drying time 237 low 161, 245 sprays inside HP All-in- One 162 streaks on the back of paper 238 reading or writing file 230 ...F factory defaults, restore 21 fast copy quality 88 fax paper width incorrect 242 poor quality printouts 136 fax problems poor print quality 136 file invalid name 231 supported formats 231 unreadable 230 unsupported formats 231 firmware...program 278 error messages memory cards 233 out of paper 146 ink cartridges HP ink depleted 267 ink levels icons 12 ink levels, check 98 ink supplies...