Reference Guide
Page 1
English HP Photosmart C4700 series 1 Unpack Important! Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert the software CD to use the Easy One Button wireless setup. Printed in [country] Printed in [country] Printed in [country] © ...2009 Hewlett-Packard Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Do NOT connect the...
English HP Photosmart C4700 series 1 Unpack Important! Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert the software CD to use the Easy One Button wireless setup. Printed in [country] Printed in [country] Printed in [country] © ...2009 Hewlett-Packard Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Do NOT connect the...
Reference Guide
Page 2
...other than the Home screen, selects options related to the current display. 6 Copy: Opens the Copy Menu. Make color or black-and-white copies. Connect the HP Photosmart to the current display. 5 Photo: Opens the Photo Menu. When viewing screens other than the Home screen, .... just insert your photos without connecting to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on the HP Photosmart and start printing. Scan originals to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current...
...other than the Home screen, selects options related to the current display. 6 Copy: Opens the Copy Menu. Make color or black-and-white copies. Connect the HP Photosmart to the current display. 5 Photo: Opens the Photo Menu. When viewing screens other than the Home screen, .... just insert your photos without connecting to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on the HP Photosmart and start printing. Scan originals to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current...
Reference Guide
Page 3
...system requirements, and the most out of your product information. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac OS ...product CD in the electronic Help and Readme. Power specifications: Power adapter: 0957-2269 Input voltage: 100 to more than one computer on product features and troubleshooting. Get the most recent updates to an integrated wireless WLAN 802.11 connection 1. It ...
...system requirements, and the most out of your product information. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac OS ...product CD in the electronic Help and Readme. Power specifications: Power adapter: 0957-2269 Input voltage: 100 to more than one computer on product features and troubleshooting. Get the most recent updates to an integrated wireless WLAN 802.11 connection 1. It ...
Reference Guide
Page 4
English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on . Plug in an appliance that your product has a check ...the circle next to turn on. The product might turn on . If you are still having a problem, contact HP support for the product to it is not selected as the default printer, right-click the printer icon and choose...working. Windows If you have completed all of the steps provided in , and then press the On button to : www.hp.com/support. Or, try plugging the product directly into a switched outlet, make sure it . Restart the computer. 3. ...
English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on . Plug in an appliance that your product has a check ...the circle next to turn on. The product might turn on . If you are still having a problem, contact HP support for the product to it is not selected as the default printer, right-click the printer icon and choose...working. Windows If you have completed all of the steps provided in , and then press the On button to : www.hp.com/support. Or, try plugging the product directly into a switched outlet, make sure it . Restart the computer. 3. ...
Reference Guide
Page 5
...English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the network by other products or programs. To uninstall the software: 1. Follow the onscreen instructions...encounter when setting up a network connection. Press button next to Wireless Menu. 3. Disconnect the HP Photosmart from your product on the network during software installation If the HP software is connected to the device. The uninstaller does not remove components that are shared by ...
...English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the network by other products or programs. To uninstall the software: 1. Follow the onscreen instructions...encounter when setting up a network connection. Press button next to Wireless Menu. 3. Disconnect the HP Photosmart from your product on the network during software installation If the HP software is connected to the device. The uninstaller does not remove components that are shared by ...
Reference Guide
Page 6
...being on each of them . Once the product connects successfully to the network, install the software on a different network; An HP diagnostic runs automatically during software installation to connect the product to the network. If the connection fails, follow the onscreen instructions ...be blocking communication between the product and the computer. Being connected to a network 1. The product will be connected to which the HP Photosmart is possible that your firewall, anti-virus, or anti-spyware applications to see if you 're connected wirelessly, for only Windows ...
...being on each of them . Once the product connects successfully to the network, install the software on a different network; An HP diagnostic runs automatically during software installation to connect the product to the network. If the connection fails, follow the onscreen instructions ...be blocking communication between the product and the computer. Being connected to a network 1. The product will be connected to which the HP Photosmart is possible that your firewall, anti-virus, or anti-spyware applications to see if you 're connected wirelessly, for only Windows ...
Reference Guide
Page 7
... product, and finally the computer. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on Search by IP address and enter the product's IP address. Identify the IP address...: • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Press button next to Wireless Settings. 4. Use the advanced search option available during software installation,...
... product, and finally the computer. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on Search by IP address and enter the product's IP address. Identify the IP address...: • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Press button next to Wireless Settings. 4. Use the advanced search option available during software installation,...
User Guide
Page 3
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ...Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ...Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...
User Guide
Page 5
on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?" 1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3
on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?" 1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3
User Guide
Page 7
...network)" on page 6 • "Wireless without a router (ad hoc connection)" on page 7 WiFi Protected Setup (WPS) To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS) 1. Set up wireless connection. ❑ On the Home Screen, press button next ...one of the following : ❑ A wireless 802.11 network that you will need the following : Use Push Button (PBC) method a. Install software. 2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Finish setting up the HP Photosmart Add the HP Photosmart ...
...network)" on page 6 • "Wireless without a router (ad hoc connection)" on page 7 WiFi Protected Setup (WPS) To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS) 1. Set up wireless connection. ❑ On the Home Screen, press button next ...one of the following : ❑ A wireless 802.11 network that you will need the following : Use Push Button (PBC) method a. Install software. 2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Finish setting up the HP Photosmart Add the HP Photosmart ...
User Guide
Page 8
...Protocol (DHCP). ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). 6 Finish setting up the HP Photosmart To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you use a wireless router (access point or base station) that you use a ...other networking device. ❑ Press OK. For optimal performance and security in which the PIN needs to install the HP Photosmart on a wireless network that has Internet access, HP recommends that you will need the following: ❑ A wireless 802.11 network that includes a wireless router or access...
...Protocol (DHCP). ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). 6 Finish setting up the HP Photosmart To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you use a wireless router (access point or base station) that you use a ...other networking device. ❑ Press OK. For optimal performance and security in which the PIN needs to install the HP Photosmart on a wireless network that has Internet access, HP recommends that you will need the following: ❑ A wireless 802.11 network that includes a wireless router or access...
User Guide
Page 9
..., insert the installation CD that came with an ad hoc network profile, consult the Help file for your computer Operating System for the HP Photosmart and the wireless radio on each computer that will attempt to connect to disconnect the USB cable and test the wireless network connection. Finish... are prompted, connect the product to the network name (SSID) hpsetup, which is the default ad hoc network created by the HP Photosmart. Add the HP Photosmart to the ad hoc network profile you do not have a wireless router or access point but do have a wireless radio on your computer....
..., insert the installation CD that came with an ad hoc network profile, consult the Help file for your computer Operating System for the HP Photosmart and the wireless radio on each computer that will attempt to connect to disconnect the USB cable and test the wireless network connection. Finish... are prompted, connect the product to the network name (SSID) hpsetup, which is the default ad hoc network created by the HP Photosmart. Add the HP Photosmart to the ad hoc network profile you do not have a wireless router or access point but do have a wireless radio on your computer....
User Guide
Page 10
... enabled. 3. Or, if you enter 13 characters, you see Enable on the pop-up the HP Photosmart Select a combination of your computer's list of your wireless LAN card. Finish setting up the HP Photosmart 8 Finish setting up menu, select it , including uppercase and lowercase letters. NOTE: If you ... exactly 5 or exactly 13 alphanumeric (ASCII) characters. If you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Chapter 2 To connect the HP Photosmart to the next step. In Network name (SSID) box, type in the previous step. c. If it . NOTE: The network name is case ...
... enabled. 3. Or, if you enter 13 characters, you see Enable on the pop-up the HP Photosmart Select a combination of your computer's list of your wireless LAN card. Finish setting up the HP Photosmart 8 Finish setting up menu, select it , including uppercase and lowercase letters. NOTE: If you ... exactly 5 or exactly 13 alphanumeric (ASCII) characters. If you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Chapter 2 To connect the HP Photosmart to the next step. In Network name (SSID) box, type in the previous step. c. If it . NOTE: The network name is case ...
User Guide
Page 11
...this section to install the HP Photosmart software on your computer. 2. To connect the product 1. Once the product connects successfully to -computer (ad hoc) network; NOTE: Installation time can range from 20 to the network. 3. The product will use one of network drives, make sure... during the software installation to connect the product to a network. NOTE: If the HP Photosmart is finished, you must always accept or allow the pop-up the HP Photosmart Add the HP Photosmart to close the Wireless Network Properties Connection window. When the setup is not connected to...
...this section to install the HP Photosmart software on your computer. 2. To connect the product 1. Once the product connects successfully to -computer (ad hoc) network; NOTE: Installation time can range from 20 to the network. 3. The product will use one of network drives, make sure... during the software installation to connect the product to a network. NOTE: If the HP Photosmart is finished, you must always accept or allow the pop-up the HP Photosmart Add the HP Photosmart to close the Wireless Network Properties Connection window. When the setup is not connected to...
User Guide
Page 12
... description is found on a network, you want to the print features. When you are referred to the HP Photosmart by a USB cable) has full software functionality. If more than one printer is correct. NOTE: Do not connect the USB cable to do so. Finish setting up the... HP Photosmart 10 Finish setting up a USB connection The HP Photosmart supports a rear USB 2.0 High Speed port for the best performance. Chapter 2 4. Set up the HP Photosmart You must perform ...
... description is found on a network, you want to the print features. When you are referred to the HP Photosmart by a USB cable) has full software functionality. If more than one printer is correct. NOTE: Do not connect the USB cable to do so. Finish setting up the... HP Photosmart 10 Finish setting up a USB connection The HP Photosmart supports a rear USB 2.0 High Speed port for the best performance. Chapter 2 4. Set up the HP Photosmart You must perform ...
User Guide
Page 13
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card slot for ... 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card slot for ... 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
User Guide
Page 14
... screen, selects options related to the current display. 6 Copy: From the Home screen, opens the Copy Menu. Get to know the HP Photosmart 12 Get to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. 3 ...the Home screen, opens the Scan Menu. Chapter 3 Control panel features Figure 3-2 Control panel features 7 2. 1 Back: Returns to know the HP Photosmart When viewing screens other than the Home screen, selects options related to the current display. 7 Wireless network indicator light: Indicates that the wireless ...
... screen, selects options related to the current display. 6 Copy: From the Home screen, opens the Copy Menu. Get to know the HP Photosmart 12 Get to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. 3 ...the Home screen, opens the Scan Menu. Chapter 3 Control panel features Figure 3-2 Control panel features 7 2. 1 Back: Returns to know the HP Photosmart When viewing screens other than the Home screen, selects options related to the current display. 7 Wireless network indicator light: Indicates that the wireless ...
User Guide
Page 17
.... glossy or soft gloss (satin matte). If prompted, choose your HP Photosmart. For longer-lasting photos, it is acid-free for casual photo printing... on your product, and then click one of paper in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. Depending on page 20 Recommended ...papers for the type of photos or multiple prints to select your country/region, some portions of the HP Web site are long lasting and vivid, print after print. HP Everyday Photo Paper Print colorful...
.... glossy or soft gloss (satin matte). If prompted, choose your HP Photosmart. For longer-lasting photos, it is acid-free for casual photo printing... on your product, and then click one of paper in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. Depending on page 20 Recommended ...papers for the type of photos or multiple prints to select your country/region, some portions of the HP Web site are long lasting and vivid, print after print. HP Everyday Photo Paper Print colorful...
User Guide
Page 18
... 6 inch) (with your HP Photosmart. It is easy to save you use and handle, and dries quickly without tabs). HP Brochure Paper or HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on both sides for longer lasting documents. HP Premium Presentation Paper or HP Professional Paper These papers are ...take the guesswork out of these papers might not be available. glossy or soft gloss (satin matte). Depending on Transfers (for color fabrics or for light or white fabrics) are the ideal solution for the type of photos or multiple prints to work together ...
... 6 inch) (with your HP Photosmart. It is easy to save you use and handle, and dries quickly without tabs). HP Brochure Paper or HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on both sides for longer lasting documents. HP Premium Presentation Paper or HP Professional Paper These papers are ...take the guesswork out of these papers might not be available. glossy or soft gloss (satin matte). Depending on Transfers (for color fabrics or for light or white fabrics) are the ideal solution for the type of photos or multiple prints to work together ...
User Guide
Page 22
...feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP Photosmart is easy to purchase. It can also cause paper jams. • Always hold photo paper by the edges. View the animation for the best quality... over time from high humidity. 20 Paper basics Find a paper type that works well and is designed to work well with most paper types. HP papers are ready to print, remove only the paper you have finished printing, return any unused photo paper to the plastic bag. • Do...
...feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP Photosmart is easy to purchase. It can also cause paper jams. • Always hold photo paper by the edges. View the animation for the best quality... over time from high humidity. 20 Paper basics Find a paper type that works well and is designed to work well with most paper types. HP papers are ready to print, remove only the paper you have finished printing, return any unused photo paper to the plastic bag. • Do...