Full User Guide
Page 154
...HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the computer • Solution 7: Try scanning with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download...each solution, try to scan again. Do not simply delete the application files from your hard drive. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Troubleshooting Scan errors Review this section if you receive an error ...
...HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the computer • Solution 7: Try scanning with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download...each solution, try to scan again. Do not simply delete the application files from your hard drive. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Troubleshooting Scan errors Review this section if you receive an error ...
Basics Guide
Page 16
...you connected the USB cable to the computer before prompted by the software installation screen. To verify that you can download the software from your software. Troubleshooting and support 14 Troubleshooting and support 2 Troubleshooting and support This chapter contains troubleshooting... your computer before the HP All-in -One, wait one minute, then restart it . On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click...
...you connected the USB cable to the computer before prompted by the software installation screen. To verify that you can download the software from your software. Troubleshooting and support 14 Troubleshooting and support 2 Troubleshooting and support This chapter contains troubleshooting... your computer before the HP All-in -One, wait one minute, then restart it . On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click...