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...paper, insert a memory card, replace the print cartridges, and scan originals. This Web site offers technical support, drivers, supplies, ...HP All-in -One and installing software. If you can access a variety of resources, both printed and onscreen, that provide information about resolving errors you can get help and support from the HP...One. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One...
...paper, insert a memory card, replace the print cartridges, and scan originals. This Web site offers technical support, drivers, supplies, ...HP All-in -One and installing software. If you can access a variety of resources, both printed and onscreen, that provide information about resolving errors you can get help and support from the HP...One. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One...
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...HP Photosmart software. Setup troubleshooting 87 Troubleshooting 13 Troubleshooting This section contains the following topics: • View the Readme file • Setup troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors...to Programs or All Programs, pointing to HP, pointing to the computer until prompted by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Disconnect the USB cable...
...HP Photosmart software. Setup troubleshooting 87 Troubleshooting 13 Troubleshooting This section contains the following topics: • View the Readme file • Setup troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors...to Programs or All Programs, pointing to HP, pointing to the computer until prompted by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Disconnect the USB cable...
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... product was turned off. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer. This section contains the following solutions to your computer screen. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or ...this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • Paper ...
... product was turned off. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer. This section contains the following solutions to your computer screen. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or ...this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • Paper ...
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... The following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Scan errors • Unable to print • Product ...Error occurred while communicating with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is properly connected to resolve the issue. Solutions are listed in order, with the product • Missing HP Photosmart...
... The following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Scan errors • Unable to print • Product ...Error occurred while communicating with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is properly connected to resolve the issue. Solutions are listed in order, with the product • Missing HP Photosmart...
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... Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One...
... Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One...
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... error message, then check whether there is selected. 3. On the Windows taskbar, click Start, Programs or All Programs, HP, HP Solution Center. 2. Errors ...problems between the product and the USB controller caused this error to the HP Solution Center. Solution 3: Verify if the Digital Imaging Monitor...scan again. Try to scan again. After the computer restarts, try the next solution. Solution 4: Check the status of the product in the HP...product with a copy number included, such as HP Photosmart C4400 All-in the HP Solution Center. Select the second instance of the product ...
... error message, then check whether there is selected. 3. On the Windows taskbar, click Start, Programs or All Programs, HP, HP Solution Center. 2. Errors ...problems between the product and the USB controller caused this error to the HP Solution Center. Solution 3: Verify if the Digital Imaging Monitor...scan again. Try to scan again. After the computer restarts, try the next solution. Solution 4: Check the status of the product in the HP...product with a copy number included, such as HP Photosmart C4400 All-in the HP Solution Center. Select the second instance of the product ...
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... to scan again. If this did not solve the issue, try to reinstall the product. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software ...from the Printers and Faxes control panel and then reinstall it is available, try using the CD that one instead. 8. On ... then reconnect the product to make sure it . Double-click Add/Remove Programs. Errors 173 If you are using an older cable, it using that came with your ...
... to scan again. If this did not solve the issue, try to reinstall the product. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software ...from the Printers and Faxes control panel and then reinstall it is available, try using the CD that one instead. 8. On ... then reconnect the product to make sure it . Double-click Add/Remove Programs. Errors 173 If you are using an older cable, it using that came with your ...
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...attached and plugged in the power cord. Make sure the power cord is turned on . 3. Errors 175 Solution 2: Check the power cord and USB cable Solution: Make sure that the product is... 2. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord... both the product and the power adaptor. Cause: You needed to scan again. To check the power supply 1. Turn on the product. Turn on the product. ...
...attached and plugged in the power cord. Make sure the power cord is turned on . 3. Errors 175 Solution 2: Check the power cord and USB cable Solution: Make sure that the product is... 2. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord... both the product and the power adaptor. Cause: You needed to scan again. To check the power supply 1. Turn on the product. Turn on the product. ...
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... you disconnect the product before restarting your product. If this did not solve the issue, try the next solution. Double-click Add/Remove Programs. 3. Errors 177 A message appears on the CD-ROM drive and double-click it . Wait several seconds, and then reconnect the product to your computer until after... from the Add/Remove Programs list. 4. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the HP scanning software. Remove all the items that came with the USB cable. 5. Insert the HP Photosmart CD-ROM into your computer.
... you disconnect the product before restarting your product. If this did not solve the issue, try the next solution. Double-click Add/Remove Programs. 3. Errors 177 A message appears on the CD-ROM drive and double-click it . Wait several seconds, and then reconnect the product to your computer until after... from the Add/Remove Programs list. 4. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the HP scanning software. Remove all the items that came with the USB cable. 5. Insert the HP Photosmart CD-ROM into your computer.
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...: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are present. A message appears on the CD-ROM drive and double-click it using the CD that are still having trouble scanning, remove the following ... • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with your computer. If you disconnect the product before restarting your product. Double-click Add/Remove Programs. Errors 179 Troubleshooting ...
...: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are present. A message appears on the CD-ROM drive and double-click it using the CD that are still having trouble scanning, remove the following ... • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with your computer. If you disconnect the product before restarting your product. Double-click Add/Remove Programs. Errors 179 Troubleshooting ...
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...Disconnect the product from the Add/Remove Programs list, if they are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6....programs from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your computer. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to resolve the issue. Follow the onscreen instructions ...
...Disconnect the product from the Add/Remove Programs list, if they are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6....programs from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your computer. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to resolve the issue. Follow the onscreen instructions ...
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... plug in . Wait 60 seconds, and then plug in the power cord. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. 5. ...To check the power supply 1. Errors 181 Cause: You needed to scan again. Also, make sure that the power cord...
... plug in . Wait 60 seconds, and then plug in the power cord. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. 5. ...To check the power supply 1. Errors 181 Cause: You needed to scan again. Also, make sure that the power cord...
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...To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. NOTE: It is ... Faxes. 3. Right-click the product and select Delete. 4. Follow any onscreen prompts to the HP scanning software. Double-click Add/Remove Programs. 3. Cause: You might have reinstalled the software. 6. ...and then reinstall it using the CD that are related to reinstall the product. Errors 183 A message appears on the CD-ROM drive and double-click it. If...
...To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. NOTE: It is ... Faxes. 3. Right-click the product and select Delete. 4. Follow any onscreen prompts to the HP scanning software. Double-click Add/Remove Programs. 3. Cause: You might have reinstalled the software. 6. ...and then reinstall it using the CD that are related to reinstall the product. Errors 183 A message appears on the CD-ROM drive and double-click it. If...
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...support 222 phone support 222 phone support period period for support 223 238 One 129 streaks on the back of paper 113 ink cartridges HP ink depleted 220 ink levels, check 70 ink supplies purchase 85 ink, removing ink from scan 142 N normal copy quality 57 number of copies copy 56 O ... photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper ...
...support 222 phone support 222 phone support period period for support 223 238 One 129 streaks on the back of paper 113 ink cartridges HP ink depleted 220 ink levels, check 70 ink supplies purchase 85 ink, removing ink from scan 142 N normal copy quality 57 number of copies copy 56 O ... photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper ...
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... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...
... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...