Basics Guide
Page 26
... print cartridge door to your computer is USB ready. If it is not lit, the HP All-inOne is turned off and then on your computer. • Check the USB cable. Verify that the print carriage is not jammed. Chapter 4 computer and the other end of the USB cable is plugged into a USB... port on your computer. You can connect to resume printing. Press the On button to be working properly. Remove any USB port on the back of the HP All-in -One does not...
... print cartridge door to your computer is USB ready. If it is not lit, the HP All-inOne is turned off and then on your computer. • Check the USB cable. Verify that the print carriage is not jammed. Chapter 4 computer and the other end of the USB cable is plugged into a USB... port on your computer. You can connect to resume printing. Press the On button to be working properly. Remove any USB port on the back of the HP All-in -One does not...
Basics Guide
Page 30
...door. 4. If you have a problem with printing, you notice a significant decrease in -One from the control panel. If this guide. • Keep all the pieces of paper from the HP All-in-One, more paper jams are needed. • Store print cartridges at room temperature (15.6°-26.6° C... removing the plastic tape. Print cartridge troubleshooting If you are removing it has been removed from the HP All-in-One. Place the print cartridge in the HP All-in -One, the print carriage does not return to air. • Clean the print cartridges when you might damage the print ...
...door. 4. If you have a problem with printing, you notice a significant decrease in -One from the control panel. If this guide. • Keep all the pieces of paper from the HP All-in-One, more paper jams are needed. • Store print cartridges at room temperature (15.6°-26.6° C... removing the plastic tape. Print cartridge troubleshooting If you are removing it has been removed from the HP All-in-One. Place the print cartridge in the HP All-in -One, the print carriage does not return to air. • Clean the print cartridges when you might damage the print ...
User Guide
Page 92
... information about accessing the print queue, see "Wireless setup troubleshooting" on again. • Check that the HP All-in-One print queue is , choose the appropriate setting to access the print carriage area. Remove any objects that came with each other, try the following topics: • Communication problems over... paper loaded in the input tray. • Check that the HP All-in-One does not have a paper jam. • Check that the print carriage is not jammed. If it on page 108. Troubleshooting 91 Turn the HP Allin-One off and then turn it is not paused. Open the print...
... information about accessing the print queue, see "Wireless setup troubleshooting" on again. • Check that the HP All-in-One print queue is , choose the appropriate setting to access the print carriage area. Remove any objects that came with each other, try the following topics: • Communication problems over... paper loaded in the input tray. • Check that the HP All-in-One does not have a paper jam. • Check that the print carriage is not jammed. If it on page 108. Troubleshooting 91 Turn the HP Allin-One off and then turn it is not paused. Open the print...
User Guide
Page 94
...: If you have replacement print cartridges available to install. • Turn off the HP All-in-One, the print carriage does not return to the correct position and the print cartridges can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on...
...: If you have replacement print cartridges available to install. • Turn off the HP All-in-One, the print carriage does not return to the correct position and the print cartridges can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on...
User Guide
Page 121
... paper. Chapter 13 Solution: If the HP All-in-One is not communicating with the HP All-in-One. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 94 Cause: The HP All-in -One on page 35 Cause: The print carriage has stalled. Solution: If the HP All-in-One is connected to see : "Load...
... paper. Chapter 13 Solution: If the HP All-in-One is not communicating with the HP All-in-One. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 94 Cause: The HP All-in -One on page 35 Cause: The print carriage has stalled. Solution: If the HP All-in-One is connected to see : "Load...
User Guide
Page 124
... pages will be in -One has a paper jam. In the HP Photosmart Software, click Status. Solution: Check the printer margins. Solution: Clear the paper jam. For more information, see : "Communication problems over a USB connection" on page 91 Cause: The HP All-in correct order. Troubleshooting If the connections are blocking the print carriage (including any objects that...
... pages will be in -One has a paper jam. In the HP Photosmart Software, click Status. Solution: Check the printer margins. Solution: Clear the paper jam. For more information, see : "Communication problems over a USB connection" on page 91 Cause: The HP All-in correct order. Troubleshooting If the connections are blocking the print carriage (including any objects that...
User Guide
Page 140
...; Mechanism error • Memory is full • Scanner failure Carriage blocked Cause: The print carriage is blocked. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in -One or your computer screen. Carriage jam Cause: The print carriage is blocked. Errors 139 This section contains the following topics...
...; Mechanism error • Memory is full • Scanner failure Carriage blocked Cause: The print carriage is blocked. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in -One or your computer screen. Carriage jam Cause: The print carriage is blocked. Errors 139 This section contains the following topics...
User Guide
Page 141
...any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Troubleshooting Follow the prompts on again. Firmware revision mismatch Cause: The revision number of the HP All-in -One has a paper jam. Remove any objects that are blocking ...the print carriage (including any packing materials), and then turn the HP All-in-One on the display to the HP Web site at www.hp.com/support. Follow the prompts on calling...
...any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Troubleshooting Follow the prompts on again. Firmware revision mismatch Cause: The revision number of the HP All-in -One has a paper jam. Remove any objects that are blocking ...the print carriage (including any packing materials), and then turn the HP All-in-One on the display to the HP Web site at www.hp.com/support. Follow the prompts on calling...
User Guide
Page 142
... click Contact HP for technical support. If the problem persists, try to access the print carriage area. If prompted, choose your scan. For more information, see: "Clear paper jams" on calling for information on page 94 Cause: The print carriage is full ...hp.com/support. Solution: Try making fewer copies at a time. Troubleshooting Follow the prompts on again. Solution: Turn the HP All-in-One off the HP All-in-One and then turn the HP All-in -One is a list of the HP All-inOne. If the problem continues, contact HP support. Scanner failure Cause: The HP All-in -One...
... click Contact HP for technical support. If the problem persists, try to access the print carriage area. If prompted, choose your scan. For more information, see: "Clear paper jams" on calling for information on page 94 Cause: The print carriage is full ...hp.com/support. Solution: Try making fewer copies at a time. Troubleshooting Follow the prompts on again. Solution: Turn the HP All-in-One off the HP All-in-One and then turn the HP All-in -One is a list of the HP All-inOne. If the problem continues, contact HP support. Scanner failure Cause: The HP All-in -One...
User Guide
Page 147
... • Out of paper • Paper jam, misfeed or blocked carriage 146 Troubleshooting Solution: Check the computer screen for a few seconds, and then remain lit. CAUTION: Reformatting the memory card will delete any photos you might have previously transferred the photos from your memory card in -One. Paper messages The following is a list... the card on the card. If you will need to a computer, try printing the photos from input tray • Ink is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on the...
... • Out of paper • Paper jam, misfeed or blocked carriage 146 Troubleshooting Solution: Check the computer screen for a few seconds, and then remain lit. CAUTION: Reformatting the memory card will delete any photos you might have previously transferred the photos from your memory card in -One. Paper messages The following is a list... the card on the card. If you will need to a computer, try printing the photos from input tray • Ink is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on the...
User Guide
Page 149
... display to access the print carriage area. For more information, see : "Set the paper type for the print job does not match the paper loaded in the HP All-in -One. Troubleshooting Chapter 13 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP All-in -One. Solution: Turn the HP All-in-One off and open the...
... display to access the print carriage area. For more information, see : "Set the paper type for the print job does not match the paper loaded in the HP All-in -One. Troubleshooting Chapter 13 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP All-in -One. Solution: Turn the HP All-in-One off and open the...
User Guide
Page 174
...75 lid backing 76 print cartridge contacts 85 print cartridge ink nozzle area 86 print cartridges 85 color dull 116 smeared 114 color tone, change in print 45 communication mode 26 communication problems test failed 149 two-way communication ... United States 172 default gateway 25 default printer, set as 42 default settings, restore 23 device no response 119 not found 149 HP All-in-One does not turn on 1, print 54 4 x 6 inch (10 x 15 cm) borderless photos print 48 4 x 6...buttons, control panel 8 C cancel copy 74 print job 59 scan 69 cancel button 9 carriage jam 139 stalled 139, 140 cartridges.
...75 lid backing 76 print cartridge contacts 85 print cartridge ink nozzle area 86 print cartridges 85 color dull 116 smeared 114 color tone, change in print 45 communication mode 26 communication problems test failed 149 two-way communication ... United States 172 default gateway 25 default printer, set as 42 default settings, restore 23 device no response 119 not found 149 HP All-in-One does not turn on 1, print 54 4 x 6 inch (10 x 15 cm) borderless photos print 48 4 x 6...buttons, control panel 8 C cancel copy 74 print job 59 scan 69 cancel button 9 carriage jam 139 stalled 139, 140 cartridges.