User Guide
Page 94
... the following topics: • Handle the print cartridges • Check the estimated ink levels • Replace the print cartridges • Use a photo print cartridge • Use the print cartridge protector Work with the tri-color print cartridge in -One, you will need to perform some simple maintenance procedures. You might indicate a problem with print cartridges 91 Maintain the HP All-in a pattern are complete. •...
... the following topics: • Handle the print cartridges • Check the estimated ink levels • Replace the print cartridges • Use a photo print cartridge • Use the print cartridge protector Work with the tri-color print cartridge in -One, you will need to perform some simple maintenance procedures. You might indicate a problem with print cartridges 91 Maintain the HP All-in a pattern are complete. •...
User Guide
Page 126
...are satisfied with only one print cartridge installed. If this did not solve the issue, try the next solution. When you plan to see : • "Ink-backup mode" on page 98 • "Replace the print cartridges" on page 93 Cause: A print cartridge was missing and the product was...Or, check to print in ink-backup mode Solution: Check to use immediately. If the product is in grayscale. Or, replace the missing print cartridge. For example, check to see if advanced color settings such as HP Premium Photo Papers, is unnecessary. Print quality troubleshooting 123 ...
...are satisfied with only one print cartridge installed. If this did not solve the issue, try the next solution. When you plan to see : • "Ink-backup mode" on page 98 • "Replace the print cartridges" on page 93 Cause: A print cartridge was missing and the product was...Or, check to print in ink-backup mode Solution: Check to use immediately. If the product is in grayscale. Or, replace the missing print cartridge. For example, check to see if advanced color settings such as HP Premium Photo Papers, is unnecessary. Print quality troubleshooting 123 ...
User Guide
Page 127
... or image completely so that it appears that parts are missing or blank. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Make sure you are using genuine HP print cartridges • Solution 4: Check the print catridges • Solution 5: Replace the print cartridge 124 Troubleshooting Troubleshooting Ink is not filling the text or...
... or image completely so that it appears that parts are missing or blank. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Make sure you are using genuine HP print cartridges • Solution 4: Check the print catridges • Solution 5: Replace the print cartridge 124 Troubleshooting Troubleshooting Ink is not filling the text or...
User Guide
Page 195
...again. • The print cartridge door is closed. Cause: An error condition was set up correctly for faxing. After you have Backup Fax Reception enabled, the product might be able to press the button next to OK to resolve the issue. Solutions are missing Try the following solutions to... loaded correctly. Chapter 14 Solution 6: Check for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found, the product can begin answering incoming fax calls. After you do not have stored the fax in memory...
...again. • The print cartridge door is closed. Cause: An error condition was set up correctly for faxing. After you have Backup Fax Reception enabled, the product might be able to press the button next to OK to resolve the issue. Solutions are missing Try the following solutions to... loaded correctly. Chapter 14 Solution 6: Check for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found, the product can begin answering incoming fax calls. After you do not have stored the fax in memory...
User Guide
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... in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Chapter 14 This section contains the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Product messages The following is...
... in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Chapter 14 This section contains the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Product messages The following is...
User Guide
Page 218
...missing, faded, streaked, or shows lines, this might be false. Press and hold the Cancel button and then press the Start Copy Color button. Cause: The error was false. To reset the product 1. Errors 215 Troubleshooting Make sure the test patterns show lines, this might indicate a problem with the black or photo print cartridge...might indicate a problem with the tri-color print cartridge in a pattern are complete. • If more than a few lines in the left slot. To print a self-test report 1. If this might need to clean the print cartridges. • If the black line...
...missing, faded, streaked, or shows lines, this might be false. Press and hold the Cancel button and then press the Start Copy Color button. Cause: The error was false. To reset the product 1. Errors 215 Troubleshooting Make sure the test patterns show lines, this might indicate a problem with the black or photo print cartridge...might indicate a problem with the tri-color print cartridge in a pattern are complete. • If more than a few lines in the left slot. To print a self-test report 1. If this might need to clean the print cartridges. • If the black line...
User Guide
Page 233
... is plugged in the right slot. • If any of the printing problem. Press and hold the Cancel button and then press the Start Copy Color button. You can connect a maximum of the report is missing, faded, streaked, or shows lines, this might indicate a problem with...a problem with the black or photo print cartridge in . Cause: There was a compatibility issue with the tri-color print cartridge in a pattern are known issues). You might indicate the source of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If...
... is plugged in the right slot. • If any of the printing problem. Press and hold the Cancel button and then press the Start Copy Color button. You can connect a maximum of the report is missing, faded, streaked, or shows lines, this might indicate a problem with...a problem with the black or photo print cartridge in . Cause: There was a compatibility issue with the tri-color print cartridge in a pattern are known issues). You might indicate the source of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If...
User Guide
Page 271
... stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Printing in ink-backup mode • Print cartridge is missing, incorrectly installed, or not intended for your product • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the...
... stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Printing in ink-backup mode • Print cartridge is missing, incorrectly installed, or not intended for your product • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the...
User Guide
Page 280
... most likely solution first. Print cartridge is still Errors 277 Troubleshooting Remove and reinsert the print cartridges and verify that only one print cartridge is installed, inkbackup mode is missing. Solution 2: Remove the tape from the print cartridges • Solution 3: Remove and reinsert the print cartridges • Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the print cartridges is initiated. If the...
... most likely solution first. Print cartridge is still Errors 277 Troubleshooting Remove and reinsert the print cartridges and verify that only one print cartridge is installed, inkbackup mode is missing. Solution 2: Remove the tape from the print cartridges • Solution 3: Remove and reinsert the print cartridges • Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the print cartridges is initiated. If the...
User Guide
Page 282
... docked safely when you try to resolve the issue. You might damage the product if the print cartridges are listed in order, with the product. Also, make sure the print cartridges are fully inserted and locked in this product. Print cartridges missing or not detected Try the following solutions to remove them. 2. For a list of the product...
... docked safely when you try to resolve the issue. You might damage the product if the print cartridges are listed in order, with the product. Also, make sure the print cartridges are fully inserted and locked in this product. Print cartridges missing or not detected Try the following solutions to remove them. 2. For a list of the product...
User Guide
Page 312
...print cartridge contacts 101 print cartridge ink nozzle area 104 print cartridges 100 color dull 130 color tone, change in print 45 communication problems test failed 266 two-way communication lost 267 computer modem, set up with fax 195 confirmation reports, fax 85 connection problems device not found 265 fax 166, 173, 175, 182, 188 HP All-in-One...copy blank 160 borderless has borders 160 cancel 73 crop is wrong 159 fit to page fails 158 make a copy 67 missing information 158 number of conformity European Economic Area 306 default printer, set as 42 default settings fax 24 delete faxes from ...
...print cartridge contacts 101 print cartridge ink nozzle area 104 print cartridges 100 color dull 130 color tone, change in print 45 communication problems test failed 266 two-way communication lost 267 computer modem, set up with fax 195 confirmation reports, fax 85 connection problems device not found 265 fax 166, 173, 175, 182, 188 HP All-in-One...copy blank 160 borderless has borders 160 cancel 73 crop is wrong 159 fit to page fails 158 make a copy 67 missing information 158 number of conformity European Economic Area 306 default printer, set as 42 default settings fax 24 delete faxes from ...
User Guide
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...18 troubleshoot 165 voice mail, set up 19, 195 volume 17 fax button 7 fax problems blank pages 179 fax tones recorded 181 not printing 193 pages missing 177, 192 poor print quality 124, 177 receiving 166, 179, 182, 188 sending 166, 173, 175, 179 slow transmission 179 static on phone line 201 text...H hardware test, fax 204 header, fax 23 HP JetDirect 15 HP Photosmart Share send images 66 I images edit scanned 76 scan 75 improper shutdown 266 ink drying time 261 low 150, 268 sprays inside HP All-inOne 151 streaks on the back of paper 135 ink cartridges HP ink depleted 289 ink levels, check 92 ink...
...18 troubleshoot 165 voice mail, set up 19, 195 volume 17 fax button 7 fax problems blank pages 179 fax tones recorded 181 not printing 193 pages missing 177, 192 poor print quality 124, 177 receiving 166, 179, 182, 188 sending 166, 173, 175, 179 slow transmission 179 static on phone line 201 text...H hardware test, fax 204 header, fax 23 HP JetDirect 15 HP Photosmart Share send images 66 I images edit scanned 76 scan 75 improper shutdown 266 ink drying time 261 low 150, 268 sprays inside HP All-inOne 151 streaks on the back of paper 135 ink cartridges HP ink depleted 289 ink levels, check 92 ink...
User Guide
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... 76 ink sprays 151 missing 255 photo print cartridge 96 print borderless 48 print from DPOF file 65 print on photo paper 49 send using HP Photosmart Share 66 share 66 poor fax printout quality 124 poor print quality fax 177 poor printout...one sheet 54 nothing happens 143 on transfers 38 labels 38 legal paper 33 letter paper 33 original 27 small-size photo paper 33 transparencies 38 log, fax 86 M maintain print cartridge 99 maintenance align print cartridges 99 cartridges 99 check ink levels 92 clean exterior 89 clean glass 89 clean lid backing 90 clean print cartridges 100 print cartridges...
... 76 ink sprays 151 missing 255 photo print cartridge 96 print borderless 48 print from DPOF file 65 print on photo paper 49 send using HP Photosmart Share 66 share 66 poor fax printout quality 124 poor print quality fax 177 poor printout...one sheet 54 nothing happens 143 on transfers 38 labels 38 legal paper 33 letter paper 33 original 27 small-size photo paper 33 transparencies 38 log, fax 86 M maintain print cartridge 99 maintenance align print cartridges 99 cartridges 99 check ink levels 92 clean exterior 89 clean glass 89 clean lid backing 90 clean print cartridges 100 print cartridges...
User Guide
Page 315
...handle 92 incorrect 277 low ink 150 low on ink 268 missing 279 non-HP ink 276 order 107 part names 92 photo print cartridge 96 previously used 289 replace 93 store 97 print quality smeared ink 121 print settings brightness 45 color tone 45 layout 44 orientation 44 paper size 42 paper type...resizing options 45 resolution 44 saturation 45 speed 44 printer sharing Mac 15 Windows 15 printing with one ink cartridge 98 Printing Shortcuts tab 46 problems copy 156 error messages 211 print 138 scan 161 pulse dial 18 Q quality print 44 quality button 7 quality, copy 69 R Readme file 109 receive fax auto ...
...handle 92 incorrect 277 low ink 150 low on ink 268 missing 279 non-HP ink 276 order 107 part names 92 photo print cartridge 96 previously used 289 replace 93 store 97 print quality smeared ink 121 print settings brightness 45 color tone 45 layout 44 orientation 44 paper size 42 paper type...resizing options 45 resolution 44 saturation 45 speed 44 printer sharing Mac 15 Windows 15 printing with one ink cartridge 98 Printing Shortcuts tab 46 problems copy 156 error messages 211 print 138 scan 161 pulse dial 18 Q quality print 44 quality button 7 quality, copy 69 R Readme file 109 receive fax auto ...