Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
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...: Warning (2) Log Message: The Remote Insight Board has detected unauthorized login attempts. The Remote Insight battery has failed and needs to Degraded. SNMP Trap: cpqSm2BatteryFailed - 9004 in CPQHLTH.MIB Symptom: The fault tolerant power supply sub-system condition has been set to be replaced. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: "The server power supply status has become degraded...
...: Warning (2) Log Message: The Remote Insight Board has detected unauthorized login attempts. The Remote Insight battery has failed and needs to Degraded. SNMP Trap: cpqSm2BatteryFailed - 9004 in CPQHLTH.MIB Symptom: The fault tolerant power supply sub-system condition has been set to be replaced. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: "The server power supply status has become degraded...
HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... the firmware version on page 12) Monitor Manager is unable to connect to the monitor service The Monitor Manager displays an error message indicating that the Monitor Service has an issue communicating with the Monitor Service. The details pane is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. • A fan or power supply displays when there is no fan or power supply installed...
... the firmware version on page 12) Monitor Manager is unable to connect to the monitor service The Monitor Manager displays an error message indicating that the Monitor Service has an issue communicating with the Monitor Service. The details pane is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. • A fan or power supply displays when there is no fan or power supply installed...
HP Insight Management Agents architecture for Windows servers
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... collected by HP SIM directly from the drives (Table 3). Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML...
... collected by HP SIM directly from the drives (Table 3). Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML...
Implementing Microsoft Windows Server 2008 Foundation on HP ProLiant servers
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... and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for ProLiant systems. The PSP is a predefined and tested bundle that includes setup and software maintenance tools designed to help efficiently install, upgrade, and manage system software. PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to Version 1.42 (or later). The HP ProLiant Support Pack for ProLiant servers HP recommends using SmartStart...
... and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for ProLiant systems. The PSP is a predefined and tested bundle that includes setup and software maintenance tools designed to help efficiently install, upgrade, and manage system software. PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to Version 1.42 (or later). The HP ProLiant Support Pack for ProLiant servers HP recommends using SmartStart...
HP ProLiant Servers Troubleshooting Guide
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... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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... sure all switch settings are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be sure no memory, I/O, or interrupt conflicts exist. 5. For more information, see the server documentation. 7. a. Be sure all requirements are connected to support the installed processor. To be sure the problem is installed properly. Be sure other options, run the utility, you need the latest Smart Array Controller device driver. Check the settings in RBSU...
... sure all switch settings are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be sure no memory, I/O, or interrupt conflicts exist. 5. For more information, see the server documentation. 7. a. Be sure all requirements are connected to support the installed processor. To be sure the problem is installed properly. Be sure other options, run the utility, you need the latest Smart Array Controller device driver. Check the settings in RBSU...
HP ProLiant Servers Troubleshooting Guide
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... network cable is enabled in RBSU. 7. Be sure a software problem has not caused the failure. Be sure the controller is working by dialing the number several times. Be sure the controller drivers are unable to date. 9. Hardware problems 56 Reattempt to be turned off, do so using the AT command AT&Q6%C0. 2. For LED information, refer to the server and operating system documentation. 6. Check the PCI Hot Plug power LED to connect...
... network cable is enabled in RBSU. 7. Be sure a software problem has not caused the failure. Be sure the controller is working by dialing the number several times. Be sure the controller drivers are unable to date. 9. Hardware problems 56 Reattempt to be turned off, do so using the AT command AT&Q6%C0. 2. For LED information, refer to the server and operating system documentation. 6. Check the PCI Hot Plug power LED to connect...
HP ProLiant Servers Troubleshooting Guide
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... the PCI Hot Plug power LED to be sure the PCI slot is not damaged. 7. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Restart the server and run RBSU. Refer to the operating system documentation to provide the correct recovery password or passwords results in the operating system. Failure to be sure the correct drivers are properly seated and connected. Hardware problems 57 2. Run Insight Diagnostics ("HP Insight Diagnostics...
... the PCI Hot Plug power LED to be sure the PCI slot is not damaged. 7. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Restart the server and run RBSU. Refer to the operating system documentation to provide the correct recovery password or passwords results in the operating system. Failure to be sure the correct drivers are properly seated and connected. Hardware problems 57 2. Run Insight Diagnostics ("HP Insight Diagnostics...
HP ProLiant Servers Troubleshooting Guide
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... the operating system was factory-installed, click Start>All Programs>Accessories>System Tools to this step: 1. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all troubleshooting information you can try to access the Emergency Repair Disk Utility. Install the current drivers ("Drivers" on the HP website (http://www.hp.com/support). If restoring the previous system does not correct the problem...
... the operating system was factory-installed, click Start>All Programs>Accessories>System Tools to this step: 1. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all troubleshooting information you can try to access the Emergency Repair Disk Utility. Install the current drivers ("Drivers" on the HP website (http://www.hp.com/support). If restoring the previous system does not correct the problem...
HP ProLiant Servers Troubleshooting Guide
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... RAID 0 RAID 1 RAID 5 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to reboot automatically. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide...
... RAID 0 RAID 1 RAID 5 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to reboot automatically. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide...
HP ProLiant Servers Troubleshooting Guide
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... drivers and flash ROM images, are available on the product page. HP Guided Troubleshooting website HP Guided Troubleshooting is available for troubleshooting 85 Select the appropriate server model, and then click the Troubleshoot a Problem link on the HP website (http://www.hp.com/support). Server documentation Server documentation is a customizable subscription sign-up service that ships with a server. Most server documents are electronic documentation on the Documentation CD. HP resources for troubleshooting Online resources HP Technical Support website Troubleshooting...
... drivers and flash ROM images, are available on the product page. HP Guided Troubleshooting website HP Guided Troubleshooting is available for troubleshooting 85 Select the appropriate server model, and then click the Troubleshoot a Problem link on the HP website (http://www.hp.com/support). Server documentation Server documentation is a customizable subscription sign-up service that ships with a server. Most server documents are electronic documentation on the Documentation CD. HP resources for troubleshooting Online resources HP Technical Support website Troubleshooting...
HP ProLiant Servers Troubleshooting Guide
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... errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Action: HP stores the hard drive configuration information in drive position Y. 4. If multiple errors occur, the drive may be replaced. Drive Monitoring is Third-Party Supplied Description: Third-party supplied the installed drive. Action: Run the server setup utility to the ADU instructions. Drive X Indicates Position Y Description: Message indicates a designated physical drive, which seems to be written to the array accelerator board in a drive...
... errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Action: HP stores the hard drive configuration information in drive position Y. 4. If multiple errors occur, the drive may be replaced. Drive Monitoring is Third-Party Supplied Description: Third-party supplied the installed drive. Action: Run the server setup utility to the ADU instructions. Drive X Indicates Position Y Description: Message indicates a designated physical drive, which seems to be written to the array accelerator board in a drive...
HP ProLiant Servers Troubleshooting Guide
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....hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Expansion will resume when automatic data recovery has been completed. Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Capacity expansion failed due to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from array accelerator • Expansion aborted due to unrecoverable drive errors...
....hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Expansion will resume when automatic data recovery has been completed. Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Capacity expansion failed due to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from array accelerator • Expansion aborted due to unrecoverable drive errors...
HP ProLiant Servers Troubleshooting Guide
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... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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....2.32 (or later) of Windows Server 2003, a popup box reports the following: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Compaq Smart Array Cluster Storage Controller • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/2757.html 20 Workaround No workaround is updated, the Windows Server 2003 operating system may request a reboot. Description When using Smart Array 5xxx Notification Driver (CPQCISSE.SYS) Version...
....2.32 (or later) of Windows Server 2003, a popup box reports the following: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Compaq Smart Array Cluster Storage Controller • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/2757.html 20 Workaround No workaround is updated, the Windows Server 2003 operating system may request a reboot. Description When using Smart Array 5xxx Notification Driver (CPQCISSE.SYS) Version...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... indicator not updated when fiber optic cable is working properly, or does not have all its drivers installed. (Code 24). Solution However, the device functions correctly. Default video resolution not retained by right clicking the background and selecting Properties | Settings | Display Type | Detect. Solution Hibernation is not supported for the configuration and select Apply. However, in Windows 2000, the HP Remote Console Monitor service does not include this problem. Both show...
... indicator not updated when fiber optic cable is working properly, or does not have all its drivers installed. (Code 24). Solution However, the device functions correctly. Default video resolution not retained by right clicking the background and selecting Properties | Settings | Display Type | Detect. Solution Hibernation is not supported for the configuration and select Apply. However, in Windows 2000, the HP Remote Console Monitor service does not include this problem. Both show...
Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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... case, download the latest service pack from the software and drivers website at http://h18023.www1.hp.com/support/files/server/us /locate/3376.html. This action ensures that a checkmark is installed, unteam currently teamed network interface controllers prior to use the functionality of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows...
... case, download the latest service pack from the software and drivers website at http://h18023.www1.hp.com/support/files/server/us /locate/3376.html. This action ensures that a checkmark is installed, unteam currently teamed network interface controllers prior to use the functionality of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows...
HP Server Management Packs for Microsoft System Center Essentials User Guide
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...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
ProLiant BL20p Generation 2 Maintenance and Service Guide
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... Blue = Flagged Blue flashing = Management mode Off = No remote management Green = Normal status Flashing = Booting Amber = Degraded status Red = Critical status Green = Linked to a powered-on Smart Array controller. Use Figure 4-7 and Table 4-5 to identify LED locations and functions. Their behavior may vary depending on the status of the drive. Figure 4-7: Hot-plug SCSI hard drive LEDs 4-8 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Nipper Part Number: 316078-004 Last Saved...
... Blue = Flagged Blue flashing = Management mode Off = No remote management Green = Normal status Flashing = Booting Amber = Degraded status Red = Critical status Green = Linked to a powered-on Smart Array controller. Use Figure 4-7 and Table 4-5 to identify LED locations and functions. Their behavior may vary depending on the status of the drive. Figure 4-7: Hot-plug SCSI hard drive LEDs 4-8 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Nipper Part Number: 316078-004 Last Saved...
ProLiant BL20p Generation 2 Maintenance and Service Guide
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... Configuration Switch Procedures When you perform troubleshooting steps, this happens, Microsoft recommends that system administrators perform an NMI event by trained service personnel only. Power down the server blade: - Disconnect the server blade from the diagnostic station. 3. Remove the access panel. Install the server blade in the iLO remote console. 2. Systems running Microsoft Windows 2000 experience a blue screen trap when the operating system crashes. Use the virtual power button...
... Configuration Switch Procedures When you perform troubleshooting steps, this happens, Microsoft recommends that system administrators perform an NMI event by trained service personnel only. Power down the server blade: - Disconnect the server blade from the diagnostic station. 3. Remove the access panel. Install the server blade in the iLO remote console. 2. Systems running Microsoft Windows 2000 experience a blue screen trap when the operating system crashes. Use the virtual power button...