Limited Warranty and Support Guide - Refurbished
Page 3
...by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date HP refurbished Limited Warranty and Support Guide • Warranty Statement • Safety Information ...• Support Information Before contacting the HP Customer Care Center, it's important to write down your product...
...by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date HP refurbished Limited Warranty and Support Guide • Warranty Statement • Safety Information ...• Support Information Before contacting the HP Customer Care Center, it's important to write down your product...
Limited Warranty and Support Guide - Refurbished
Page 4
Refurbished HP Pavilion Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Please refer to HP's Web site for the same product model number subject to all countries/regions and may also have other national export and import laws and regulations. 4 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR...
Refurbished HP Pavilion Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Please refer to HP's Web site for the same product model number subject to all countries/regions and may also have other national export and import laws and regulations. 4 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR...
Limited Warranty and Support Guide - Refurbished
Page 5
..., or publishers may be defects in which they are replacing or in workmanship or materials on the date of purchase or lease from HP, or from country/region to country/region. Scratches, dents, adhesive marks, and overall external appearance are warranted to be manufactured using...workmanship for ninety (90) days or, for the same product model number, without HP warranty. Transfer of purchase or lease as "HP") with this document if a repair to your HP Hardware Product is longer. 5 non-HP products or non-HP branded peripherals. Your dated sales or delivery receipt, showing the ...
..., or publishers may be defects in which they are replacing or in workmanship or materials on the date of purchase or lease from HP, or from country/region to country/region. Scratches, dents, adhesive marks, and overall external appearance are warranted to be manufactured using...workmanship for ninety (90) days or, for the same product model number, without HP warranty. Transfer of purchase or lease as "HP") with this document if a repair to your HP Hardware Product is longer. 5 non-HP products or non-HP branded peripherals. Your dated sales or delivery receipt, showing the ...
Limited Warranty and Support Guide - Refurbished
Page 11
... or Authorized Service Provider and be specified in the product documentation do not solve the problem, you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on non-HP software. Any exceptions to this will be sure to have the following information available before you can...
... or Authorized Service Provider and be specified in the product documentation do not solve the problem, you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on non-HP software. Any exceptions to this will be sure to have the following information available before you can...
Limited Warranty and Support Guide - Refurbished
Page 13
...Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast ..., troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have your computer. Go to Register!
...Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast ..., troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have your computer. Go to Register!
Limited Warranty and Support Guide - Refurbished
Page 15
Note About Systems Configured with 4GB of Memory For computers with a 32-bit operating system, all makes and models. The BIOS menu displays. HP will help you recycle your old product for system resources. Confirm the Total Installed Memory. we take back all memory above 3GB is ...subject to find out how easy it is not an HP product; Confirming Total Memory The system BIOS displays the full 4GB of system resource requirements. HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple ...
Note About Systems Configured with 4GB of Memory For computers with a 32-bit operating system, all makes and models. The BIOS menu displays. HP will help you recycle your old product for system resources. Confirm the Total Installed Memory. we take back all memory above 3GB is ...subject to find out how easy it is not an HP product; Confirming Total Memory The system BIOS displays the full 4GB of system resource requirements. HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 6
... NCC Notice ...19 Environmental Agency Notices ...19 Disposal of Waste Equipment by Users in Private Household in the European Union ...19 ENERGY STAR Qualification (select models only 20 Chemical Substances ...21 Mercury Statement ...21 Perchlorate Material-special handling may apply 21 Chinese Restriction of Hazardous Substances (RoHS 22 Chinese Safety Notices...
... NCC Notice ...19 Environmental Agency Notices ...19 Disposal of Waste Equipment by Users in Private Household in the European Union ...19 ENERGY STAR Qualification (select models only 20 Chemical Substances ...21 Mercury Statement ...21 Perchlorate Material-special handling may apply 21 Chinese Restriction of Hazardous Substances (RoHS 22 Chinese Safety Notices...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 13
...reduce the risk of the product. Do not use this product to this product was not provided with the marketing name or model number of fire, electric shock, and injury to be used. SAVE THESE INSTRUCTIONS Telecommunications Device Approvals The telecommunications device in this ... with the product to the telephone network in the vicinity of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). In addition, the modem may cause the modem to persons when using this product near a swimming pool. 2 Regulatory...
...reduce the risk of the product. Do not use this product to this product was not provided with the marketing name or model number of fire, electric shock, and injury to be used. SAVE THESE INSTRUCTIONS Telecommunications Device Approvals The telecommunications device in this ... with the product to the telephone network in the vicinity of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). In addition, the modem may cause the modem to persons when using this product near a swimming pool. 2 Regulatory...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 15
... dialing. Use of pulse dialing, when this terminal equipment is not capable, under all respects with another item of Telepermitted equipment of a different make or model, nor does it provides no guarantee that any product is an indication of the maximum number of the product by Telecom, nor does it is...
... dialing. Use of pulse dialing, when this terminal equipment is not capable, under all respects with another item of Telepermitted equipment of a different make or model, nor does it provides no guarantee that any product is an indication of the maximum number of the product by Telecom, nor does it is...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 19
... P.O. To identify this product to be equipped with a wireless LAN device. to the part, series, or model number found on the product. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800-474-6836). Exposure to Radio Frequency Radiation The radiated output power of the wireless antennae...
... P.O. To identify this product to be equipped with a wireless LAN device. to the part, series, or model number found on the product. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800-474-6836). Exposure to Radio Frequency Radiation The radiated output power of the wireless antennae...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 26
When used through more information about the ENERGY STAR program and its environmental benefits: http://www.energystar.gov. HP computers marked with any of this feature also supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients ...the Energy Save Monitor feature with the ENERGY STAR logo are not ENERGY STAR-qualified can be woken by the EPA. ENERGY STAR Qualification (select models only) NOTE: This section applies only to power down the computer and monitor after a period of inactivity. As an ENERGY STAR Partner, ...
When used through more information about the ENERGY STAR program and its environmental benefits: http://www.energystar.gov. HP computers marked with any of this feature also supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients ...the Energy Save Monitor feature with the ENERGY STAR logo are not ENERGY STAR-qualified can be woken by the EPA. ENERGY STAR Qualification (select models only) NOTE: This section applies only to power down the computer and monitor after a period of inactivity. As an ENERGY STAR Partner, ...
Warranty
Page 4
Before contacting the HP Customer Care Center, it's important to write down your computer. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be found on a sticker on the outside of your product information for future reference. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
Before contacting the HP Customer Care Center, it's important to write down your computer. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be found on a sticker on the outside of your product information for future reference. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
Warranty
Page 5
... Limited Warranty gives you may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in year 1, please consult the Monitor Limited Warranty and Support Guide. ... TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Please refer to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without 3 SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED...
... Limited Warranty gives you may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in year 1, please consult the Monitor Limited Warranty and Support Guide. ... TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Please refer to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without 3 SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED...
Warranty
Page 11
... product documentation do not solve the problem, you call: • Product serial number, model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network...
... product documentation do not solve the problem, you call: • Product serial number, model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network...
Warranty
Page 25
...Chat with hardware and software questions. Go to Register! only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model number, serial number, and date of purchase available. Click Start, All Programs, PC Help &... Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, and then click Help and Support. ...
...Chat with hardware and software questions. Go to Register! only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model number, serial number, and date of purchase available. Click Start, All Programs, PC Help &... Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, and then click Help and Support. ...
Warranty
Page 28
..., Planet Partners, to make it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is subject to HP and Compaq systems. The memory above 3GB may not be available because of installed memory. 1 Turn on the PC. 2 ... is not limited to change without notice. Note About Systems Configured with 4GB of Memory For computers with a 32-bit operating system, all makes and models. Confirming Total Memory The system BIOS displays the full 4GB of system resource requirements. Visit our Web site to find out how easy it is...
..., Planet Partners, to make it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is subject to HP and Compaq systems. The memory above 3GB may not be available because of installed memory. 1 Turn on the PC. 2 ... is not limited to change without notice. Note About Systems Configured with 4GB of Memory For computers with a 32-bit operating system, all makes and models. Confirming Total Memory The system BIOS displays the full 4GB of system resource requirements. Visit our Web site to find out how easy it is...
Warranty and Support Guide
Page 2
The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Before contacting the HP Customer Care Center, it's important to write down your product information for future reference. Please take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date
Warranty and Support Guide
Page 4
... STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. HP is not responsible for any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to an original product that manifests a defect in materials...be transferred to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without HP warranty. However, non-HP manufacturers and suppliers or publishers may also have purchased or leased from HP are provided "AS IS" without voiding the...
... STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. HP is not responsible for any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to an original product that manifests a defect in materials...be transferred to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without HP warranty. However, non-HP manufacturers and suppliers or publishers may also have purchased or leased from HP are provided "AS IS" without voiding the...
Warranty and Support Guide
Page 7
... consequential damages, so the above limitation or exclusion may not apply to you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on which HP distributes the software proves to be specified in the applicable end-user license or program... support pack information or updates. POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in materials or workmanship within ninety (90) days of purchase.
... consequential damages, so the above limitation or exclusion may not apply to you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on which HP distributes the software proves to be specified in the applicable end-user license or program... support pack information or updates. POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in materials or workmanship within ninety (90) days of purchase.
Warranty and Support Guide
Page 10
... 0845 601 4795 (5 p/min.) In the U.K. Click the Windows Vista start button, and then click Help and Support. Cain Road Bracknell GB - Click the Windows Vista start button™, Help and Support, and then click Contact Support. Click the Windows Vista start button, All Programs...phone numbers • Link to Get Help Follow these components. 10 and Ireland, for your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with hardware and software questions. Check the contents of -warranty products (U.K. Where to the User...
... 0845 601 4795 (5 p/min.) In the U.K. Click the Windows Vista start button, and then click Help and Support. Cain Road Bracknell GB - Click the Windows Vista start button™, Help and Support, and then click Contact Support. Click the Windows Vista start button, All Programs...phone numbers • Link to Get Help Follow these components. 10 and Ireland, for your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with hardware and software questions. Check the contents of -warranty products (U.K. Where to the User...