HP MFP Digital Sending Software v. 4 - Support Guide
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... Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40...
... Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40...
HP MFP Digital Sending Software v. 4 - Support Guide
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...way. Recipients receive these documents just like any other fax. 1The HP MFP Digital Sending Software v. 4 Features and options The HP MFP Digital Sending Software v. 4 (HP DSS v. 4 is a software application that the data between the MFP and the HP DSS server is encrypted. Users can select from a list of ...● Secondary e-mail The secondary e-mail feature is created in the folder "\hpemail2" in Features and options 1 Three types of fax are supported: LAN (local area network) fax, Microsoft® Windows® 2000 or XP fax, and Internet fax. ● Folder Send the document ...
...way. Recipients receive these documents just like any other fax. 1The HP MFP Digital Sending Software v. 4 Features and options The HP MFP Digital Sending Software v. 4 (HP DSS v. 4 is a software application that the data between the MFP and the HP DSS server is encrypted. Users can select from a list of ...● Secondary e-mail The secondary e-mail feature is created in the folder "\hpemail2" in Features and options 1 Three types of fax are supported: LAN (local area network) fax, Microsoft® Windows® 2000 or XP fax, and Internet fax. ● Folder Send the document ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... time, the software is installed on your mail services are supported. Adding a License 1 Click the Add button. Features and options 3 Use the HP MFP DSS Configuration Utility to configure all digital sending options and to open the program. 1 On the server where the HP DSS software was installed, click Start, and then click Programs...
... time, the software is installed on your mail services are supported. Adding a License 1 Click the Add button. Features and options 3 Use the HP MFP DSS Configuration Utility to configure all digital sending options and to open the program. 1 On the server where the HP DSS software was installed, click Start, and then click Programs...
HP MFP Digital Sending Software v. 4 - Support Guide
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...as needed, and use the Add button on the network. 2 A list of the SMTP server. 3 Select each server and click the Edit... The HP MFP Digital Sending Software v. 4 ENWW The e-mail service is created in the folder "\HPEMAIL2" in the host name or IP address of SMTP servers appears. ... settings. Using the Secondary E-mail tab A number of the Adobe® Acrobat® Reader for secure e-mail delivery. Note Note If your server supports it, ESMTP (Extended SMTP) can be used for Secondary E-mail. If the test fails, double-check the gateway address and then contact your network ...
...as needed, and use the Add button on the network. 2 A list of the SMTP server. 3 Select each server and click the Edit... The HP MFP Digital Sending Software v. 4 ENWW The e-mail service is created in the folder "\HPEMAIL2" in the host name or IP address of SMTP servers appears. ... settings. Using the Secondary E-mail tab A number of the Adobe® Acrobat® Reader for secure e-mail delivery. Note Note If your server supports it, ESMTP (Extended SMTP) can be used for Secondary E-mail. If the test fails, double-check the gateway address and then contact your network ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... must be unique. Use the Workflows tab to set up workflow processes for use for access to Access Public Folders area of the new group. Supported operating systems for folder destinations are available for accessing folders in a specified network or FTP location. This information is required before you the ability to...
... must be unique. Use the Workflows tab to set up workflow processes for use for access to Access Public Folders area of the new group. Supported operating systems for folder destinations are available for accessing folders in a specified network or FTP location. This information is required before you the ability to...
HP MFP Digital Sending Software v. 4 - Support Guide
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...sure the Windows Messaging Component is set a specific time and day of the week for the HP DSS temporary files. DSS Address Books HP DSS uses address books to store e-mail addresses that HP DSS supports. HP DSS address books are available to every MFP that are specified on page 5). A list of...of the Add MFPs dialog box you can clear out any existing address books appears, allowing you to close the Add MFPs window. The HP MFP Digital Sending Software v. 4 ENWW If user authentication is also required to select a location. Using the MFP Configuration tab The MFP Configuration tab ...
...sure the Windows Messaging Component is set a specific time and day of the week for the HP DSS temporary files. DSS Address Books HP DSS uses address books to store e-mail addresses that HP DSS supports. HP DSS address books are available to every MFP that are specified on page 5). A list of...of the Add MFPs dialog box you can clear out any existing address books appears, allowing you to close the Add MFPs window. The HP MFP Digital Sending Software v. 4 ENWW If user authentication is also required to select a location. Using the MFP Configuration tab The MFP Configuration tab ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... the check boxes next to the features you would like the users to be able to add their own e-mail message when sending email (if supported b the MFP), click the Advanced button and select the Editable by user check box. 6 On the Addressing tab, select the Allow MFP to... provides HP DSS version information. Information included in the Configure MFPs interface. 3 On the Authentication tab, select the Enable Authentication check box to directly access an LDAP Address Book check box. Note Note are using workflows. Using the Log tab The Log tab provides access to enable the digital sending ...
... the check boxes next to the features you would like the users to be able to add their own e-mail message when sending email (if supported b the MFP), click the Advanced button and select the Editable by user check box. 6 On the Addressing tab, select the Allow MFP to... provides HP DSS version information. Information included in the Configure MFPs interface. 3 On the Authentication tab, select the Enable Authentication check box to directly access an LDAP Address Book check box. Note Note are using workflows. Using the Log tab The Log tab provides access to enable the digital sending ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... or Windows 2003 server computer MFP products Description The administrator computer contains the following directions. The HP MFP Digital Sending Software v. 4 ENWW The requirement for user authentication can support up to Settings, and click Control Panel. 2 Click Add or Remove Programs. 3 Scroll through...uninstall the software from your computer. Each MFP can be individually configured for uninstalling the digital sending software is also required HP DSS v. 4 can also be individually configured to support any or all of the open programs. 2 On the Start menu, point to ...
... or Windows 2003 server computer MFP products Description The administrator computer contains the following directions. The HP MFP Digital Sending Software v. 4 ENWW The requirement for user authentication can support up to Settings, and click Control Panel. 2 Click Add or Remove Programs. 3 Scroll through...uninstall the software from your computer. Each MFP can be individually configured for uninstalling the digital sending software is also required HP DSS v. 4 can also be individually configured to support any or all of the open programs. 2 On the Start menu, point to ...
HP MFP Digital Sending Software v. 4 - Support Guide
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...which allows you do the following new digital sending features are not supported on these older models: ● Folder ● Workflow ● Secondary e-mail Environments and protocols Network operating systems HP DSS v. 4 is directly connected to TCP/IP networks via an HP Web Jetadmin tool. See the ABM...to reach the ABM. Digital sending components of a network (continued) Component Web browser SMTP gateway LAN fax server LDAP server Description A Web browser from other types of access to address book information (such as an LDAP server). This server is supported by HP DSS v. 4 It can...
...which allows you do the following new digital sending features are not supported on these older models: ● Folder ● Workflow ● Secondary e-mail Environments and protocols Network operating systems HP DSS v. 4 is directly connected to TCP/IP networks via an HP Web Jetadmin tool. See the ABM...to reach the ABM. Digital sending components of a network (continued) Component Web browser SMTP gateway LAN fax server LDAP server Description A Web browser from other types of access to address book information (such as an LDAP server). This server is supported by HP DSS v. 4 It can...
HP MFP Digital Sending Software v. 4 - Support Guide
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...be installed on the network and be configured properly before Novell-specific attributes can be sent as one attachment for each page. The HP MFP Digital Sending Software v. 4 ENWW It uses Simple Mail Transfer Protocol (SMTP) to an e-mail message. Adobe® Acrobat® ...Reader is scanned at the control panel in HP DSS v. 4 In order to support access to Novell NetWare resources, HP DSS v. 4 requires the following file types: ● Portable Document ...
...be installed on the network and be configured properly before Novell-specific attributes can be sent as one attachment for each page. The HP MFP Digital Sending Software v. 4 ENWW It uses Simple Mail Transfer Protocol (SMTP) to an e-mail message. Adobe® Acrobat® ...Reader is scanned at the control panel in HP DSS v. 4 In order to support access to Novell NetWare resources, HP DSS v. 4 requires the following file types: ● Portable Document ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... Not Authenticated: Saved to a "Guest" address book. Authentication and address book availability 17 type more characters until a match is not supported. This address book combines all address books currently active in that have been added, making previously cached email addresses available from the names ...in the address book. Personal address books HP DSS v. 4 accesses an authenticated user's personal e-mail addresses stored in the MFP initiates and You type a partial name....
... Not Authenticated: Saved to a "Guest" address book. Authentication and address book availability 17 type more characters until a match is not supported. This address book combines all address books currently active in that have been added, making previously cached email addresses available from the names ...in the address book. Personal address books HP DSS v. 4 accesses an authenticated user's personal e-mail addresses stored in the MFP initiates and You type a partial name....
HP MFP Digital Sending Software v. 4 - Support Guide
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... Management licenses when used with v. 4 Although this product (3.x). See "Using the General tab" on page 3. 20 Chapter 1 - The HP MFP Digital Sending Software v. 4 ENWW Licenses from prior versions DSS v. 4 will still only support their original Digital Sending feature set when serviced by DSS v. 4 Add and remove licenses in the General tab of this will...
... Management licenses when used with v. 4 Although this product (3.x). See "Using the General tab" on page 3. 20 Chapter 1 - The HP MFP Digital Sending Software v. 4 ENWW Licenses from prior versions DSS v. 4 will still only support their original Digital Sending feature set when serviced by DSS v. 4 Add and remove licenses in the General tab of this will...
HP MFP Digital Sending Software v. 4 - Support Guide
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... service to Settings. 2 Click the following in the public address book See "Using the HP Address Book Manager (ABM)" on page 23. Support tools 21 2Support tools and procedures Support tools See the following table for information about digital sending generated by the Windows operating system See "Using the Windows event log" on page...
... service to Settings. 2 Click the following in the public address book See "Using the HP Address Book Manager (ABM)" on page 23. Support tools 21 2Support tools and procedures Support tools See the following table for information about digital sending generated by the Windows operating system See "Using the Windows event log" on page...
HP MFP Digital Sending Software v. 4 - Support Guide
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...installed ● A web browser running , Status should be used for the HP MFP Digital Sending Software. Clearing the log is running HP Web Jetadmin with the HP DSS configuration plugin See the HP MFP DSS Configuration Utility Help file for all types of destinations) ● ... current conditions. Events recorded in the activity log to the HP MFP Digital Sending Software program group, and then click Configuration Utility. Support tools and procedures ENWW Up to an HP-authorized dealer. Using the HP MFP DSS Configuration Utility You can still be available. warning ...
...installed ● A web browser running , Status should be used for the HP MFP Digital Sending Software. Clearing the log is running HP Web Jetadmin with the HP DSS configuration plugin See the HP MFP DSS Configuration Utility Help file for all types of destinations) ● ... current conditions. Events recorded in the activity log to the HP MFP Digital Sending Software program group, and then click Configuration Utility. Support tools and procedures ENWW Up to an HP-authorized dealer. Using the HP MFP DSS Configuration Utility You can still be available. warning ...
HP MFP Digital Sending Software v. 4 - Support Guide
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...this, click the top of information (for example, by severity in the Windows operating system that are related to digital sending. Using the HP Address Book Manager (ABM) Note The ABM is supported for HP DSS v. 4 It lets you want. 4 Click Configure MFP.... 5 Click the Log tab. ABM must be ...installed separately. Using the Windows event log The event log, available through Microsoft's Event Viewer, lets you start the HP DSS server computer. The event log...
...this, click the top of information (for example, by severity in the Windows operating system that are related to digital sending. Using the HP Address Book Manager (ABM) Note The ABM is supported for HP DSS v. 4 It lets you want. 4 Click Configure MFP.... 5 Click the Log tab. ABM must be ...installed separately. Using the Windows event log The event log, available through Microsoft's Event Viewer, lets you start the HP DSS server computer. The event log...
HP MFP Digital Sending Software v. 4 - Support Guide
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...the ABM 1 From your password (if one is required) and then click OK. Support tools and procedures ENWW The main window for the ABM opens. 24 Chapter 2 - The HP Digital Sender Login dialog box opens. 2 In the Digital Sender name or IP address field, type the DNS (Domain Name Server) name or ...IP (Internet Protocol) address of the HP DSS server. 3 In the User Name field, type ADMINISTRATOR. 4 ...
...the ABM 1 From your password (if one is required) and then click OK. Support tools and procedures ENWW The main window for the ABM opens. 24 Chapter 2 - The HP Digital Sender Login dialog box opens. 2 In the Digital Sender name or IP address field, type the DNS (Domain Name Server) name or ...IP (Internet Protocol) address of the HP DSS server. 3 In the User Name field, type ADMINISTRATOR. 4 ...
HP MFP Digital Sending Software v. 4 - Support Guide
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... to connect to accept the request. ● 203: Authentication not supported. ● 204: Encryption not supported. ● 205: Invalid parameter. ● 206: Invalid LDAP logon method; The service is too busy to HP DSS v. 4 ● Verify HP DSS v. 4 is running LDAP. ● 209: LDAP server is...xxxx was incorrect. Control panel messages (continued) Message Description and actions Authentication failed: Authentication failed for the MFP was removed from the Digital Sending service at IP address 15.xx.yy.zz, but is too busy. ● 210: Invalid LDAP user name. it is...
... to connect to accept the request. ● 203: Authentication not supported. ● 204: Encryption not supported. ● 205: Invalid parameter. ● 206: Invalid LDAP logon method; The service is too busy to HP DSS v. 4 ● Verify HP DSS v. 4 is running LDAP. ● 209: LDAP server is...xxxx was incorrect. Control panel messages (continued) Message Description and actions Authentication failed: Authentication failed for the MFP was removed from the Digital Sending service at IP address 15.xx.yy.zz, but is too busy. ● 210: Invalid LDAP user name. it is...
HP MFP Digital Sending Software v. 4 - Support Guide
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...correct. ● Make sure the Search Root information is installed. You entered a license number that it is running before you can start HP DSS v. 4 service by means of the product. ● Do not enter this product and is now free in the LDAP No ... has no e-mail address The user record that feature is not supported in Advanced Settings. ● Make sure the specified server is installed. ● Uninstall and reinstall HP DSS v. 4 Unexpected failure. However, that was entered. HP MFP DSS Configuration Utility messages (continued) Message Description and actions The...
...correct. ● Make sure the Search Root information is installed. You entered a license number that it is running before you can start HP DSS v. 4 service by means of the product. ● Do not enter this product and is now free in the LDAP No ... has no e-mail address The user record that feature is not supported in Advanced Settings. ● Make sure the specified server is installed. ● Uninstall and reinstall HP DSS v. 4 Unexpected failure. However, that was entered. HP MFP DSS Configuration Utility messages (continued) Message Description and actions The...
HP MFP Digital Sending Software v. 4 - Support Guide
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For information about HP support locations, see the support flyer that came in the box with your HP product, or visit www.hp.com. 4Customer support and warranty information HP customer care service and support Along with your product, you need, quickly and professionally. These services are designed to give you the results you receive a variety of support services from HP and our support partners. ENWW HP customer care service and support 39
For information about HP support locations, see the support flyer that came in the box with your HP product, or visit www.hp.com. 4Customer support and warranty information HP customer care service and support Along with your product, you need, quickly and professionally. These services are designed to give you the results you receive a variety of support services from HP and our support partners. ENWW HP customer care service and support 39
HP MFP Digital Sending Software v. 4 - Support Guide
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Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v. 4 90 days 1 HP warrants to you that the HP SOFTWARE PRODUCT will not fail to execute its programming instructions for 90 days after the date of the Software. Please .... 4 THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. If the Software is licensed for this time. Customer support and warranty information ENWW Some states or provinces do not allow more than the maximum number of the accompanying Software unless you uninstall the...
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v. 4 90 days 1 HP warrants to you that the HP SOFTWARE PRODUCT will not fail to execute its programming instructions for 90 days after the date of the Software. Please .... 4 THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. If the Software is licensed for this time. Customer support and warranty information ENWW Some states or provinces do not allow more than the maximum number of the accompanying Software unless you uninstall the...