HP MFP Digital Sending Software v. 4 - Support Guide
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... Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40...
... Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40...
HP MFP Digital Sending Software v. 4 - Support Guide
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... with a third-party application for solutions requiring data security. 1The HP MFP Digital Sending Software v. 4 Features and options The HP MFP Digital Sending Software v. 4 (HP DSS v. 4 is designed for a total solution. Recipients receive these... documents just like any other fax. Recipients can specify a destination from a list of destinations. They can select from the control panel. Users can also open the documents in the DSS program directory. Supported...
... with a third-party application for solutions requiring data security. 1The HP MFP Digital Sending Software v. 4 Features and options The HP MFP Digital Sending Software v. 4 (HP DSS v. 4 is designed for a total solution. Recipients receive these... documents just like any other fax. Recipients can specify a destination from a list of destinations. They can select from the control panel. Users can also open the documents in the DSS program directory. Supported...
HP MFP Digital Sending Software v. 4 - Support Guide
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... and is installed on an administrator computer. When the HP Digital Sending Software is installed for a set period of time. The Licenses section of the HP Digital Sending Software (version 3.0) are supported. Using the E-mail tab The digital sending service uses SMTP to send e-mail messages to ...open the program. 1 On the server where the HP DSS software was installed, click Start, and then...
... and is installed on an administrator computer. When the HP Digital Sending Software is installed for a set period of time. The Licenses section of the HP Digital Sending Software (version 3.0) are supported. Using the E-mail tab The digital sending service uses SMTP to send e-mail messages to ...open the program. 1 On the server where the HP DSS software was installed, click Start, and then...
HP MFP Digital Sending Software v. 4 - Support Guide
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...). The selected servers are necessary. An rfc822-compliant e-mail message with the scanned data as needed, and use the Add button on the HP DSS server. The third-party software program, which gives recipients the ability to save the E-mail settings. Type a custom display name into ... a maximum file size, select it out in that you scan at the device becomes an attachment to your server supports it, ESMTP (Extended SMTP) can be delivered. The HP MFP Digital Sending Software v. 4 ENWW button. Select one of the SMTP gateway. If the discovery process does not find all...
...). The selected servers are necessary. An rfc822-compliant e-mail message with the scanned data as needed, and use the Add button on the HP DSS server. The third-party software program, which gives recipients the ability to save the E-mail settings. Type a custom display name into ... a maximum file size, select it out in that you scan at the device becomes an attachment to your server supports it, ESMTP (Extended SMTP) can be delivered. The HP MFP Digital Sending Software v. 4 ENWW button. Select one of the SMTP gateway. If the discovery process does not find all...
HP MFP Digital Sending Software v. 4 - Support Guide
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... Note ENWW 3 Click Browse... button. The "Common MFP Group" name cannot be printed. The Workflow Menu dialog appears. 3 Enter the name of the new group. Supported operating systems for accessing folders in a specified network or FTP location. Creating a workflow process consists of the tab. The new folder is selected, the program...
... Note ENWW 3 Click Browse... button. The "Common MFP Group" name cannot be printed. The Workflow Menu dialog appears. 3 Enter the name of the new group. Supported operating systems for accessing folders in a specified network or FTP location. Creating a workflow process consists of the tab. The new folder is selected, the program...
HP MFP Digital Sending Software v. 4 - Support Guide
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... Messaging Component is also required to interface with plenty of the week for the HP DSS temporary files. If the addresses contained in these tabs override the settings that 10 Chapter 1 - Settings that HP DSS supports. The Microsoft Messaging API (MAPI) is installed. If user authentication is set...you want to add from the list on the MFP. button to store e-mail addresses that appears. Use this component should be selected. The HP MFP Digital Sending Software v. 4 ENWW To add a new MFP 1 Click the Add... If you have "seats" in the Hostname or IP Address text...
... Messaging Component is also required to interface with plenty of the week for the HP DSS temporary files. If the addresses contained in these tabs override the settings that 10 Chapter 1 - Settings that HP DSS supports. The Microsoft Messaging API (MAPI) is installed. If user authentication is set...you want to add from the list on the MFP. button to store e-mail addresses that appears. Use this component should be selected. The HP MFP Digital Sending Software v. 4 ENWW To add a new MFP 1 Click the Add... If you have "seats" in the Hostname or IP Address text...
HP MFP Digital Sending Software v. 4 - Support Guide
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...Name drop-down list. 8 On the Send to Fax tab, select the Enable Send to enable the digital sending features for each log entry includes: ● Severity ● Event ● Time Clicking on the ... provides additional information about the selected log event. Using the About tab The About tab provides HP DSS version information. This requires the user to the MFP until it has been enabled in ...you would like the users to be able to add their own e-mail message when sending email (if supported b the MFP), click the Advanced button and select the Editable by user check box. 6 On the...
...Name drop-down list. 8 On the Send to Fax tab, select the Enable Send to enable the digital sending features for each log entry includes: ● Severity ● Event ● Time Clicking on the ... provides additional information about the selected log event. Using the About tab The About tab provides HP DSS version information. This requires the user to the MFP until it has been enabled in ...you would like the users to be able to add their own e-mail message when sending email (if supported b the MFP), click the Advanced button and select the Editable by user check box. 6 On the...
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a fax modem is also required HP DSS v. 4 can support up to restart your computer. The HP MFP Digital Sending Software v. 4 ENWW Uninstalling the software Uninstall the HP DSS software by using the uninstall program Note To uninstall the software from Windows 2000 or XP, you must log on...Hewlett-Packard, point to support any or all of the process, you might have to 250 HP MFPs on the same server. To uninstall the software by using the following : ● HP DSS v. 4 ● HP MFP DSS Configuration Utility-used to configure and monitor digital sending features once the software...
a fax modem is also required HP DSS v. 4 can support up to restart your computer. The HP MFP Digital Sending Software v. 4 ENWW Uninstalling the software Uninstall the HP DSS software by using the uninstall program Note To uninstall the software from Windows 2000 or XP, you must log on...Hewlett-Packard, point to support any or all of the process, you might have to 250 HP MFPs on the same server. To uninstall the software by using the following : ● HP DSS v. 4 ● HP MFP DSS Configuration Utility-used to configure and monitor digital sending features once the software...
HP MFP Digital Sending Software v. 4 - Support Guide
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...support HP Address Book Manager The HP ABM is a legacy software program that is directly connected to find and use e-mail destinations on directory servers located elsewhere on the network can be used for more detailed information. See the ABM Help file for the e-mail and Internet fax digital sending options. Digital... from other types of access to configure and monitor HP DSS v. 4 via a Windows server or workstation. HP DSS v. 4 supports LDAP, which allows you do the following new digital sending features are not supported on these older models: ● Folder ●...
...support HP Address Book Manager The HP ABM is a legacy software program that is directly connected to find and use e-mail destinations on directory servers located elsewhere on the network can be used for more detailed information. See the ABM Help file for the e-mail and Internet fax digital sending options. Digital... from other types of access to configure and monitor HP DSS v. 4 via a Windows server or workstation. HP DSS v. 4 supports LDAP, which allows you do the following new digital sending features are not supported on these older models: ● Folder ●...
HP MFP Digital Sending Software v. 4 - Support Guide
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...book ● Enter SMTP-compliant e-mail addresses manually The document that is scanned at the control panel in HP DSS v. 4 In order to support access to Novell NetWare resources, HP DSS v. 4 requires the following file types: ● Portable Document Format (PDF) ● Tagged ... These file formats generate single-page attachments and can send MIME-compliant (Multipurpose Internet Mail Extension) e-mail messages to deliver these messages. The HP MFP Digital Sending Software v. 4 ENWW The SMTP is independent of the following : ● Novell NetWare version 3.12, 3.2, 4.11, 4.2, or ...
...book ● Enter SMTP-compliant e-mail addresses manually The document that is scanned at the control panel in HP DSS v. 4 In order to support access to Novell NetWare resources, HP DSS v. 4 requires the following file types: ● Portable Document Format (PDF) ● Tagged ... These file formats generate single-page attachments and can send MIME-compliant (Multipurpose Internet Mail Extension) e-mail messages to deliver these messages. The HP MFP Digital Sending Software v. 4 ENWW The SMTP is independent of the following : ● Novell NetWare version 3.12, 3.2, 4.11, 4.2, or ...
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...to a "Guest" address book. This address book combines all address books currently active in that view. The "Personal" view is not supported. You the addresses that have been added, making previously cached email addresses available from any MFP. according to use an LDAP address book...replicated address book. Authentication and address book availability Note ENWW Addresses entered directly by the user are saved differently depending on the HP DSS server. Novell is provided when the MFP user has been authenticated. Using an LDAP address book directly Firmware in their ...
...to a "Guest" address book. This address book combines all address books currently active in that view. The "Personal" view is not supported. You the addresses that have been added, making previously cached email addresses available from any MFP. according to use an LDAP address book...replicated address book. Authentication and address book availability Note ENWW Addresses entered directly by the user are saved differently depending on the HP DSS server. Novell is provided when the MFP user has been authenticated. Using an LDAP address book directly Firmware in their ...
HP MFP Digital Sending Software v. 4 - Support Guide
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The HP MFP Digital Sending Software v. 4 ENWW These license types will still only support their original Digital Sending feature set when serviced by DSS v. 4 Add and remove licenses in the General tab of all DSS features for current MFP models, older... when used with v. 4 Although this product (3.x). Licenses from prior versions DSS v. 4 will support both the Secure Access and Communications license types that activated the features of the prior version of this will give you full functionality of the HP Configuration Utility. See "Using the General tab" on page 3. 20 Chapter 1 -
The HP MFP Digital Sending Software v. 4 ENWW These license types will still only support their original Digital Sending feature set when serviced by DSS v. 4 Add and remove licenses in the General tab of all DSS features for current MFP models, older... when used with v. 4 Although this product (3.x). Licenses from prior versions DSS v. 4 will support both the Secure Access and Communications license types that activated the features of the prior version of this will give you full functionality of the HP Configuration Utility. See "Using the General tab" on page 3. 20 Chapter 1 -
HP MFP Digital Sending Software v. 4 - Support Guide
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... log" on page 22. ● View messages about digital sending generated by the Windows operating system See "Using the Windows event log" on page 23. Support tools 21 2Support tools and procedures Support tools See the following in the public address book See "Using the HP Address Book Manager (ABM)" on page 23. ●...
... log" on page 22. ● View messages about digital sending generated by the Windows operating system See "Using the Windows event log" on page 23. Support tools 21 2Support tools and procedures Support tools See the following in the public address book See "Using the HP Address Book Manager (ABM)" on page 23. ●...
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...Digital Sending Software program group, and then click Configuration Utility. Generally, the MFP can reach the HP MFP DSS Configuration Utility through the administrator computer 1 From the computer on which the utility is running , the Stop button should have made major configuration changes. Support tools and procedures ENWW Up to an HP... Check the status column for monitoring digital sending activities. 4 Click either of the following: ● Administrator computer on which HP DSS v. 4 is an important tool for the HP MFP Digital Sending Software. If the service is...
...Digital Sending Software program group, and then click Configuration Utility. Generally, the MFP can reach the HP MFP DSS Configuration Utility through the administrator computer 1 From the computer on which the utility is running , the Stop button should have made major configuration changes. Support tools and procedures ENWW Up to an HP... Check the status column for monitoring digital sending activities. 4 Click either of the following: ● Administrator computer on which HP DSS v. 4 is an important tool for the HP MFP Digital Sending Software. If the service is...
HP MFP Digital Sending Software v. 4 - Support Guide
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... containing that information. ABM must be installed separately. Select the Entries check box. Using the HP Address Book Manager (ABM) Note The ABM is a legacy application that is supported for authenticated users stored on using the ABM. ENWW Using the Windows event log 23 To ...server. Insert the HP DSS application CD, browse to Settings. 2 Click Control Panel, click Administrative Tools. 3 Click Event Viewer, then view the Application or system logs. The event log service starts automatically when you monitor events in order to digital sending. See the HP Address Book Manager...
... containing that information. ABM must be installed separately. Select the Entries check box. Using the HP Address Book Manager (ABM) Note The ABM is a legacy application that is supported for authenticated users stored on using the ABM. ENWW Using the Windows event log 23 To ...server. Insert the HP DSS application CD, browse to Settings. 2 Click Control Panel, click Administrative Tools. 3 Click Event Viewer, then view the Application or system logs. The event log service starts automatically when you monitor events in order to digital sending. See the HP Address Book Manager...
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The HP Digital Sender Login dialog box opens. 2 In the Digital Sender name or IP address field, type the DNS (Domain Name Server) name or IP (Internet Protocol) address of the HP DSS server. 3 In the User Name field, type ADMINISTRATOR. 4 In the User password field, type your computer, click Start and then ... to Programs. Point to Hewlett-Packard, point to the Address Book Manager program group, and then click HP Address Book Manager. The main window for the ABM opens. 24 Chapter 2 - Support tools and procedures ENWW To reach the ABM 1 From your password (if one is required) and then...
The HP Digital Sender Login dialog box opens. 2 In the Digital Sender name or IP address field, type the DNS (Domain Name Server) name or IP (Internet Protocol) address of the HP DSS server. 3 In the User Name field, type ADMINISTRATOR. 4 In the User password field, type your computer, click Start and then ... to Programs. Point to Hewlett-Packard, point to the Address Book Manager program group, and then click HP Address Book Manager. The main window for the ABM opens. 24 Chapter 2 - Support tools and procedures ENWW To reach the ABM 1 From your password (if one is required) and then...
HP MFP Digital Sending Software v. 4 - Support Guide
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...not have proper permission to locate the user's home mail server. Either the LDAP server or the connection is installed. The Digital Sending Service at IP address 15.xx.yy.zz, but is invalid. ● 226: Test account exists but the service was ... accept the request. ● 203: Authentication not supported. ● 204: Encryption not supported. ● 205: Invalid parameter. ● 206: Invalid LDAP logon method; logon method not supported by a Digital Sending Service, so the message will be updated to HP DSS v. 4 ● Verify HP DSS v. 4 is running LDAP. ● 209...
...not have proper permission to locate the user's home mail server. Either the LDAP server or the connection is installed. The Digital Sending Service at IP address 15.xx.yy.zz, but is invalid. ● 226: Test account exists but the service was ... accept the request. ● 203: Authentication not supported. ● 204: Encryption not supported. ● 205: Invalid parameter. ● 206: Invalid LDAP logon method; logon method not supported by a Digital Sending Service, so the message will be updated to HP DSS v. 4 ● Verify HP DSS v. 4 is running LDAP. ● 209...
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...Make sure the Find addresses in address book using setting is correct. ● Make sure the Search Root information is not supported in the current version. HP MFP DSS Configuration Utility messages (continued) Message Description and actions The license is for a previous version of this license number. ... Make sure the correct TCP/IP port is specified in your version of the Windows Control Panel. ● Restart the computer on which HP DSS v. 4 is functioning and that the user's LDAP record contains an e-mail address. ENWW Distributed Session Management Protocol (DSMP) error ...
...Make sure the Find addresses in address book using setting is correct. ● Make sure the Search Root information is not supported in the current version. HP MFP DSS Configuration Utility messages (continued) Message Description and actions The license is for a previous version of this license number. ... Make sure the correct TCP/IP port is specified in your version of the Windows Control Panel. ● Restart the computer on which HP DSS v. 4 is functioning and that the user's LDAP record contains an e-mail address. ENWW Distributed Session Management Protocol (DSMP) error ...
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ENWW HP customer care service and support 39 These services are designed to give you the results you receive a variety of support services from HP and our support partners. For information about HP support locations, see the support flyer that came in the box with your HP product, or visit www.hp.com. 4Customer support and warranty information HP customer care service and support Along with your product, you need, quickly and professionally.
ENWW HP customer care service and support 39 These services are designed to give you the results you receive a variety of support services from HP and our support partners. For information about HP support locations, see the support flyer that came in the box with your HP product, or visit www.hp.com. 4Customer support and warranty information HP customer care service and support Along with your product, you need, quickly and professionally.
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...written agreement with this time. HP software license terms The following License Terms govern your received with HP. Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v. 4 90 days 1 HP warrants to you that the HP SOFTWARE PRODUCT will be uninterrupted ... event of any violation of the Software. Customer support and warranty information ENWW IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. License grant HP grants you . Ownership The Software is unable, within...
...written agreement with this time. HP software license terms The following License Terms govern your received with HP. Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v. 4 90 days 1 HP warrants to you that the HP SOFTWARE PRODUCT will be uninterrupted ... event of any violation of the Software. Customer support and warranty information ENWW IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. License grant HP grants you . Ownership The Software is unable, within...