Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To navigate and select in Computer Setup, follow these steps: 1. NOTE: Some of the screen. 2. Press f10 to the main Computer Setup screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu...
... external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To navigate and select in Computer Setup, follow these steps: 1. NOTE: Some of the screen. 2. Press f10 to the main Computer Setup screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... options Device Configurations To do this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. ● Set the Express Boot Popup delay in seconds. ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard...
... options Device Configurations To do this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. ● Set the Express Boot Popup delay in seconds. ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). Click Start > All Programs > Maintenance > Backup and Restore. 2. Refer to recover your entire computer (select models only) or your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. To check for more information. The image includes the Windows operating system and software programs installed at the factory. Follow the on -screen instructions. 132 Chapter 7 Backup and recovery...
... Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). Click Start > All Programs > Maintenance > Backup and Restore. 2. Refer to recover your entire computer (select models only) or your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. To check for more information. The image includes the Windows operating system and software programs installed at the factory. Follow the on -screen instructions. 132 Chapter 7 Backup and recovery...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
Notebook PC User Guide - Windows XP
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...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
Notebook PC User Guide - Windows XP
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...that device drivers are included with select computer models only. NOTE: Wireless networking devices are installed for all wireless devices. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Right-click in this chapter to use. The listing for...
...that device drivers are included with select computer models only. NOTE: Wireless networking devices are installed for all wireless devices. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Right-click in this chapter to use. The listing for...
Notebook PC User Guide - Windows XP
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... the USB ports on the computer. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Use the TouchPad buttons like the corresponding buttons on Bluetooth-enabled computers (select models only); 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in the following sections. Using the keyboard Using hotkeys Hotkeys are discussed in Windows to the scroll zone...
... the USB ports on the computer. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Use the TouchPad buttons like the corresponding buttons on Bluetooth-enabled computers (select models only); 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in the following sections. Using the keyboard Using hotkeys Hotkeys are discussed in Windows to the scroll zone...
Notebook PC User Guide - Windows XP
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... with keyboard number keys will not be recognized if you enter it is set under DriveLock Passwords during the enable process. Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to make changes using Computer Setup. To set or change this password is also used to remove DriveLock protection. When prompted, type your current password. 5. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access to the internal hard drive that...
... with keyboard number keys will not be recognized if you enter it is set under DriveLock Passwords during the enable process. Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to make changes using Computer Setup. To set or change this password is also used to remove DriveLock protection. When prompted, type your current password. 5. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access to the internal hard drive that...
Notebook PC User Guide - Windows XP
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... hard drive that has an .exe extension (for your computer to a network, consult the network administrator before installing any device, cable, or cord. Open Windows Explorer by unplugging the power cord from the models listed. 4. A newer BIOS update may need to access this information to locate the update later, after the download is recommended that you check the HP Web site periodically for software and driver downloads, type your computer model number in an optional docking device, or connected...
... hard drive that has an .exe extension (for your computer to a network, consult the network administrator before installing any device, cable, or cord. Open Windows Explorer by unplugging the power cord from the models listed. 4. A newer BIOS update may need to access this information to locate the update later, after the download is recommended that you check the HP Web site periodically for software and driver downloads, type your computer model number in an optional docking device, or connected...
Notebook PC User Guide - Windows XP
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Then press enter, and follow the instructions provided. When the list of the screen. Click Run to open a window containing additional information. 6. When prompted, select a storage location on your computer model number in the Search box, at the top-right corner of updates is displayed, click an update to install the updated driver without downloading the file. - Click the option for software and driver downloads, type your hard drive. Click Download. 7. Click Save to save...
Then press enter, and follow the instructions provided. When the list of the screen. Click Run to open a window containing additional information. 6. When prompted, select a storage location on your computer model number in the Search box, at the top-right corner of updates is displayed, click an update to install the updated driver without downloading the file. - Click the option for software and driver downloads, type your hard drive. Click Download. 7. Click Save to save...
Notebook PC User Guide - Windows XP
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...-right corner of the screen. 2. To start Computer Setup, follow these steps: 1. Press f10 to enter BIOS Setup. 3. Press f10 to enter BIOS Setup. Select the File, Security, or System Configuration menu. 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used with Computer Setup only if USB legacy support is enabled. NOTE: An external keyboard or mouse connected to navigate and make selections in Computer Setup are accessed from the File...
...-right corner of the screen. 2. To start Computer Setup, follow these steps: 1. Press f10 to enter BIOS Setup. 3. Press f10 to enter BIOS Setup. Select the File, Security, or System Configuration menu. 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used with Computer Setup only if USB legacy support is enabled. NOTE: An external keyboard or mouse connected to navigate and make selections in Computer Setup are accessed from the File...
Notebook PC User Guide - Windows XP
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... troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to ensure that are supported by SSM are denoted with HP System Software Manager or HP Client Manager for all enterprise users ● Scale to -follow wizards. HP Client Configuration Manager...
... troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to ensure that are supported by SSM are denoted with HP System Software Manager or HP Client Manager for all enterprise users ● Scale to -follow wizards. HP Client Configuration Manager...
Notebook PC User Guide - Windows XP
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... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
Notebook PC User Guide - Windows XP
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... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
Notebook PC User Guide - Windows XP
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...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
Notebook PC User Guide - Windows XP
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...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...
...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...