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... Windows NT/2000 Systems 165 LPD on Windows XP Systems 170 LPD on Mac OS Systems 173 6. Troubleshooting the HP Jetdirect Print Server Introduction 188 Resetting to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. FTP Printing Introduction 175 Requirements 175 Print Files 176 Using FTP Printing 176 Example of an FTP Session 181 7. 5.
... Windows NT/2000 Systems 165 LPD on Windows XP Systems 170 LPD on Mac OS Systems 173 6. Troubleshooting the HP Jetdirect Print Server Introduction 188 Resetting to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. FTP Printing Introduction 175 Requirements 175 Print Files 176 Using FTP Printing 176 Example of an FTP Session 181 7. 5.
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...) to answer the print server's RARP request and supplying the print server with Legacy default IP address 192.0.0.192 only) You can set up a Telnet connection from your system to the HP Jetdirect print server using Telnet. A network-based server can use the arp...troubleshooting or for simple installations. The RARP method only allows you to set configuration parameters, set configuration parameters using the default IP address. G Telnet. You can manually enter the configuration data using the printer control panel keys. G Printer Control Panel. (Internal Jetdirect print servers...
...) to answer the print server's RARP request and supplying the print server with Legacy default IP address 192.0.0.192 only) You can set up a Telnet connection from your system to the HP Jetdirect print server using Telnet. A network-based server can use the arp...troubleshooting or for simple installations. The RARP method only allows you to set configuration parameters, set configuration parameters using the default IP address. G Telnet. You can manually enter the configuration data using the printer control panel keys. G Printer Control Panel. (Internal Jetdirect print servers...
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...server. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). mDNS is typically used on the print server: 0 disables, 1 (default) enables. ENWW TCP/IP Configuration 57 The default service name is 4 hops (the number of routers from session to identify the source of selected messages during troubleshooting...). Table 3.3 TFTP Configuration File Parameters (4 of 10) syslog-priority: Controls the filtering of syslog messages sent to isolate individual or groups of print servers. The default...
...server. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). mDNS is typically used on the print server: 0 disables, 1 (default) enables. ENWW TCP/IP Configuration 57 The default service name is 4 hops (the number of routers from session to identify the source of selected messages during troubleshooting...). Table 3.3 TFTP Configuration File Parameters (4 of 10) syslog-priority: Controls the filtering of syslog messages sent to isolate individual or groups of print servers. The default...
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...HP Jetdirect print server on the print server: 0 disables, 1 (default) enables. syslog-priority Controls the filtering of syslog messages is not available. syslog-facility A code used to isolate individual or groups of print servers. mdns-service-name Specifies an alphanumeric string of up to 64 ASCII characters assigned to identify the source of selected messages during troubleshooting...lower than the filter level specified (or higher in the form .local. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to the device, in priority) are...
...HP Jetdirect print server on the print server: 0 disables, 1 (default) enables. syslog-priority Controls the filtering of syslog messages is not available. syslog-facility A code used to isolate individual or groups of print servers. mdns-service-name Specifies an alphanumeric string of up to 64 ASCII characters assigned to identify the source of selected messages during troubleshooting...lower than the filter level specified (or higher in the form .local. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to the device, in priority) are...
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... Another Network Note For HP Jetdirect wireless print servers, this chapter. ENWW TCP/IP Configuration 102 You may change the IP address of the print server to one that is not reachable, you are installed on the new network. When moving an HP Jetdirect print server that can be used on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from...
... Another Network Note For HP Jetdirect wireless print servers, this chapter. ENWW TCP/IP Configuration 102 You may change the IP address of the print server to one that is not reachable, you are installed on the new network. When moving an HP Jetdirect print server that can be used on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from...
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...print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). These pages will print. Streams: In this field, enter port numbers of services that pass data streams. Data streams use the network. Error page type (Supported external print servers... Server 130 Table 4.8 Item Miscellaneous Settings (3 of 5) Description Syslog Facility Specify the encoded source facility of a message (for example, to identify the source of selected messages during operation with those services. By default, the HP Jetdirect print server ...
...print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). These pages will print. Streams: In this field, enter port numbers of services that pass data streams. Data streams use the network. Error page type (Supported external print servers... Server 130 Table 4.8 Item Miscellaneous Settings (3 of 5) Description Syslog Facility Specify the encoded source facility of a message (for example, to identify the source of selected messages during operation with those services. By default, the HP Jetdirect print server ...
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ENWW 188 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for your HP Jetdirect print server G The diagnostics tools and utilities provided with the HP Jetdirect print server. A flowchart guides you may need the following : G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you to diagnose and correct problems associated with your network...
ENWW 188 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for your HP Jetdirect print server G The diagnostics tools and utilities provided with the HP Jetdirect print server. A flowchart guides you may need the following : G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you to diagnose and correct problems associated with your network...
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... Go button. Note Some printers provide a factory reset option for the printer may not reset the HP Jetdirect print server. ENWW Troubleshooting the HP Jetdirect Print Server 189 For other printers, refer to your network. When you attempt to reset to factory default values, print a Jetdirect configuration page to confirm that factory-reset values have been assigned. Or, visit http://www...
... Go button. Note Some printers provide a factory reset option for the printer may not reset the HP Jetdirect print server. ENWW Troubleshooting the HP Jetdirect Print Server 189 For other printers, refer to your network. When you attempt to reset to factory default values, print a Jetdirect configuration page to confirm that factory-reset values have been assigned. Or, visit http://www...
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... settings that are required by holding down the Test button on . After resetting the printer, you may lose their factory defaults. G HP Jetdirect Internal LIO Print Servers Reset HP Jetdirect LIO print servers by users. ENWW Troubleshooting the HP Jetdirect Print Server 190 After a cold reset, your network systems may need to use the printer's control panel to the printer. Because the LIO...
... settings that are required by holding down the Test button on . After resetting the printer, you may lose their factory defaults. G HP Jetdirect Internal LIO Print Servers Reset HP Jetdirect LIO print servers by users. ENWW Troubleshooting the HP Jetdirect Print Server 190 After a cold reset, your network systems may need to use the printer's control panel to the printer. Because the LIO...
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Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191 General Troubleshooting Troubleshooting Chart -
Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191 General Troubleshooting Troubleshooting Chart -
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...online. 3. Does a message other than READY appear on (where applicable)? The online light should be lit. I Make sure the HP Jetdirect print server is ready to print. 1. Is the form feed light on the printer control panel display? Is the printer online? I Make sure the printer is..., it is turned on printers with the print data, and that data is plugged in and turned on ? Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is installed correctly. 4. ENWW Troubleshooting the HP Jetdirect Print Server 192
...online. 3. Does a message other than READY appear on (where applicable)? The online light should be lit. I Make sure the HP Jetdirect print server is ready to print. 1. Is the form feed light on the printer control panel display? Is the printer online? I Make sure the printer is..., it is turned on printers with the print data, and that data is plugged in and turned on ? Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is installed correctly. 4. ENWW Troubleshooting the HP Jetdirect Print Server 192
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... steps on this section for a list of your printer documentation for information on the HP Jetdirect configuration page. I See your network and the HP Jetdirect print server. ENWW Troubleshooting the HP Jetdirect Print Server 193 Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is operating correctly. Is there a print job in this page reveals the status of network-related error messages and corrective...
... steps on this section for a list of your printer documentation for information on the HP Jetdirect configuration page. I See your network and the HP Jetdirect print server. ENWW Troubleshooting the HP Jetdirect Print Server 193 Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is operating correctly. Is there a print job in this page reveals the status of network-related error messages and corrective...
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... parameters. If it is likely that appear on the display? I Reinstall the HP Jetdirect print server to ensure it does not, you need to resolve network-related error messages that the print server was causing the error. ENWW Troubleshooting the HP Jetdirect Print Server 194 I If you have already printed a configuration page. 1. Does the printer's control panel display messages similar to the...
... parameters. If it is likely that appear on the display? I Reinstall the HP Jetdirect print server to ensure it does not, you need to resolve network-related error messages that the print server was causing the error. ENWW Troubleshooting the HP Jetdirect Print Server 194 I If you have already printed a configuration page. 1. Does the printer's control panel display messages similar to the...
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The HP Jetdirect print server detected a break in communications may result from the physical network connection being disrupted or the server going down. Wait about 3 minutes for the message to clear, or another message appears, see the printer's documentation and ... Does a 40 ERROR appear on the display? Does an initializing (INIT) message appear on the printer's control panel display? ENWW Troubleshooting the HP Jetdirect Print Server 195 See your printer has an Auto Continue feature that is a normal message. Turning the Auto Continue feature on forces the printer to...
The HP Jetdirect print server detected a break in communications may result from the physical network connection being disrupted or the server going down. Wait about 3 minutes for the message to clear, or another message appears, see the printer's documentation and ... Does a 40 ERROR appear on the display? Does an initializing (INIT) message appear on the printer's control panel display? ENWW Troubleshooting the HP Jetdirect Print Server 195 See your printer has an Auto Continue feature that is a normal message. Turning the Auto Continue feature on forces the printer to...
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... cable lengths meet network specifications. Are your system for proper operation. Have any physical connection problems between the workstation or file server and the HP Jetdirect print server? Check each cable connection to print? ENWW Troubleshooting the HP Jetdirect Print Server 196 This information assumes you have been properly configured. 2. If the problem continues, try a different cable or ports on the...
... cable lengths meet network specifications. Are your system for proper operation. Have any physical connection problems between the workstation or file server and the HP Jetdirect print server? Check each cable connection to print? ENWW Troubleshooting the HP Jetdirect Print Server 196 This information assumes you have been properly configured. 2. If the problem continues, try a different cable or ports on the...
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... where is the IP address assigned to the HP Jetdirect print server and is the data rate correct? ENWW Troubleshooting the HP Jetdirect Print Server 197 Check the status of a Jetdirect multiport external print server.) In the Telnet session, type in the online help for the HP LaserJet Utility. Is there an error message in the print server hardware installation guide. 10. If they are...
... where is the IP address assigned to the HP Jetdirect print server and is the data rate correct? ENWW Troubleshooting the HP Jetdirect Print Server 197 Check the status of a Jetdirect multiport external print server.) In the Telnet session, type in the online help for the HP LaserJet Utility. Is there an error message in the print server hardware installation guide. 10. If they are...
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... not connected over a router. 14. I Verify network and HP Jetdirect settings on the same physical subnet and that it is on the Jetdirect configuration page. I Verify network and HP Jetdirect settings on the configuration page. ENWW Troubleshooting the HP Jetdirect Print Server 198 On supported systems, does the printer respond to HP Web Jetadmin? Does the printer appear in the online...
... not connected over a router. 14. I Verify network and HP Jetdirect settings on the same physical subnet and that it is on the Jetdirect configuration page. I Verify network and HP Jetdirect settings on the configuration page. ENWW Troubleshooting the HP Jetdirect Print Server 198 On supported systems, does the printer respond to HP Web Jetadmin? Does the printer appear in the online...
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... same time. Be sure to configure. Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: G Your wireless computer is configured to match the default wireless network settings on the Ad Hoc network (with an SSID of the HP Jetdirect print server. G The HP Jetdirect print server is turned on and operating properly (print a Jetdirect configuration page). ENWW Troubleshooting the HP Jetdirect Print Server 199
... same time. Be sure to configure. Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: G Your wireless computer is configured to match the default wireless network settings on the Ad Hoc network (with an SSID of the HP Jetdirect print server. G The HP Jetdirect print server is turned on and operating properly (print a Jetdirect configuration page). ENWW Troubleshooting the HP Jetdirect Print Server 199
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... key entries, or the specified transmit key I IP address I Network Name (SSID), which distinguishes one used by the print server to broadcast its utilities to select channel 10 (default) or 11 on a network. ENWW Troubleshooting the HP Jetdirect Print Server 200 Common errors include incorrect entries for the following items: I Communication Mode (Ad Hoc or Infrastructure) I BSSID...
... key entries, or the specified transmit key I IP address I Network Name (SSID), which distinguishes one used by the print server to broadcast its utilities to select channel 10 (default) or 11 on a network. ENWW Troubleshooting the HP Jetdirect Print Server 200 Common errors include incorrect entries for the following items: I Communication Mode (Ad Hoc or Infrastructure) I BSSID...
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... poor or marginal. If you are excessively slow. However, wireless communication range and performance depends on the HP Jetdirect CD-ROM. G Print jobs are unable to use similar frequencies that may be limited. ENWW Troubleshooting the HP Jetdirect Print Server 201 Improving Reception and Performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around...
... poor or marginal. If you are excessively slow. However, wireless communication range and performance depends on the HP Jetdirect CD-ROM. G Print jobs are unable to use similar frequencies that may be limited. ENWW Troubleshooting the HP Jetdirect Print Server 201 Improving Reception and Performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around...