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55 in (139.8 cm) 24.6 in (62.5 cm) 11.9 in (30.3 cm) 18.5 in (47.0 cm) 10.6 in (27.0 cm) 6.5 in (16.6 cm) 29.7 in (75.5 cm) Figure 1-4 Printer Dimensions, HP LaserJet 5000 with Accessories Printer Weight (without toner cartridge) q HP LaserJet 5000 printer: 50 lb (23 kg) q HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg) q HP LaserJet 5000 N/5000 GN printers with duplexer and optional 250-sheet feeder: 114 lb (52 kg) EN Site Requirements 1-9
55 in (139.8 cm) 24.6 in (62.5 cm) 11.9 in (30.3 cm) 18.5 in (47.0 cm) 10.6 in (27.0 cm) 6.5 in (16.6 cm) 29.7 in (75.5 cm) Figure 1-4 Printer Dimensions, HP LaserJet 5000 with Accessories Printer Weight (without toner cartridge) q HP LaserJet 5000 printer: 50 lb (23 kg) q HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg) q HP LaserJet 5000 N/5000 GN printers with duplexer and optional 250-sheet feeder: 114 lb (52 kg) EN Site Requirements 1-9
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... to encourage the development of the U.S. EPA. and Japan). This product qualifies for energy efficiency. 1-26 Printer Description EN Instead, this printer uses charging rollers in the toner cartridge and in an environmentally-sound manner. Energy Consumption This HP LaserJet printer design reduces: Energy usage drops to minimize impacts on the environment. ENERGY STAR is a U.S. As...
... to encourage the development of the U.S. EPA. and Japan). This product qualifies for energy efficiency. 1-26 Printer Description EN Instead, this printer uses charging rollers in the toner cartridge and in an environmentally-sound manner. Energy Consumption This HP LaserJet printer design reduces: Energy usage drops to minimize impacts on the environment. ENERGY STAR is a U.S. As...
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Consumables Paper and Toner Cartridges can be ordered directly from HewlettPackard. Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP AUDIO-TIPS and HP FIRST, both explained ...frequently by fax through Support Materials Organization (SMO), or Support Materials Europe (SME). These are available by HP LaserJet printer users. See Chapter 8 for software applications, call HP's Distribution Center (HPD) 1-970-339-7009. The ASAP service 1-800-333-1917 (U.S.) requires a ...
Consumables Paper and Toner Cartridges can be ordered directly from HewlettPackard. Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP AUDIO-TIPS and HP FIRST, both explained ...frequently by fax through Support Materials Organization (SMO), or Support Materials Europe (SME). These are available by HP LaserJet printer users. See Chapter 8 for software applications, call HP's Distribution Center (HPD) 1-970-339-7009. The ASAP service 1-800-333-1917 (U.S.) requires a ...
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... applications. To access the HP Forum, type GO HP at one of support materials including product data sheets, software application notes, and printer drivers for HP LaserJet users as well as service personnel. Call the HP ASAP system (1-800-333-...information includes: q Service notes (HP Authorized dealers) q Application notes q Product Data Sheets q Material Safety Data Sheets (MSDS) q Typeface and accessory information q Printer support software information q Toner information q Driver request form and Software Matrix HP FIRST, U.S. HP FIRST HP FIRST (Fax Information Retrieval Support ...
... applications. To access the HP Forum, type GO HP at one of support materials including product data sheets, software application notes, and printer drivers for HP LaserJet users as well as service personnel. Call the HP ASAP system (1-800-333-...information includes: q Service notes (HP Authorized dealers) q Application notes q Product Data Sheets q Material Safety Data Sheets (MSDS) q Typeface and accessory information q Printer support software information q Toner information q Driver request form and Software Matrix HP FIRST, U.S. HP FIRST HP FIRST (Fax Information Retrieval Support ...
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...are recycled. Cartridge components that a refilled Toner Cartridge functions at the high level of reliability of the printer. Note Toner Cartridge Information The Toner Cartridge is from using different toner formulations found in refilled cartridges. HP pays the shipping costs from the user... such as short memos. q The print quality of HP LaserJet Toner Cartridges influences the customer's perception of a new HP LaserJet Toner Cartridge. q Hewlett-Packard has no control over the actual print quality of toner. Hewlett-Packard also cannot predict what the long term ...
...are recycled. Cartridge components that a refilled Toner Cartridge functions at the high level of reliability of the printer. Note Toner Cartridge Information The Toner Cartridge is from using different toner formulations found in refilled cartridges. HP pays the shipping costs from the user... such as short memos. q The print quality of HP LaserJet Toner Cartridges influences the customer's perception of a new HP LaserJet Toner Cartridge. q Hewlett-Packard has no control over the actual print quality of toner. Hewlett-Packard also cannot predict what the long term ...
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... drum is cold, the resistance of this manual. q The printer is not exposed to direct sunlight. q The line voltage does not vary more than 10% from the nominal rated value as refilled Toner Cartridges, font cartridges, and memory boards) are removed from a.... Troubleshooting the Printing System Note Preliminary Operating Checks Prior to troubleshooting a specific printer problem, you should ensure that: q The printer is being maintained on a regular basis as specified in the HP LaserJet Printer Family Paper Specifications Guide. q The customer is using acceptable paper as described...
... drum is cold, the resistance of this manual. q The printer is not exposed to direct sunlight. q The line voltage does not vary more than 10% from the nominal rated value as refilled Toner Cartridges, font cartridges, and memory boards) are removed from a.... Troubleshooting the Printing System Note Preliminary Operating Checks Prior to troubleshooting a specific printer problem, you should ensure that: q The printer is being maintained on a regular basis as specified in the HP LaserJet Printer Family Paper Specifications Guide. q The customer is using acceptable paper as described...
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...those in the Print Quality Quality Tables. Is the print sample similar to explain the quality they expect from the printer. Transfer Roller? Check the Toner Cartridge using print media that the first four functions of the electrophotographic process are functioning (cleaning, conditioning, writing, ...failure as a transfer or fusing problem. Is the problem on page 7-48. Check the Toner Cartridge Image formation defects are often the result of this manual and the HP LaserJet Family Paper Specification Guide. Tables on page 7-73. Image Quality Checks Image Quality Checks Action...
...those in the Print Quality Quality Tables. Is the print sample similar to explain the quality they expect from the printer. Transfer Roller? Check the Toner Cartridge using print media that the first four functions of the electrophotographic process are functioning (cleaning, conditioning, writing, ...failure as a transfer or fusing problem. Is the problem on page 7-48. Check the Toner Cartridge Image formation defects are often the result of this manual and the HP LaserJet Family Paper Specification Guide. Tables on page 7-73. Image Quality Checks Image Quality Checks Action...
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... Ensure all covers are defective. the printer. Configuration. The Remove the paper from the paper cassette and fan printer may generate a blank page as necessary. unit and DC Controller are not seated properly or are in Toner Cartridge. Network Check with the Network ...the pages (see two or more pages at HP LaserJet Printer Family Paper Specifications once because the Guide). Multiple Feeds. Some sharing devices on networks may be feeding the edges of the paper to separate. Replace cables the Laser/Scanner as a separator. Black Page (continued) ...
... Ensure all covers are defective. the printer. Configuration. The Remove the paper from the paper cassette and fan printer may generate a blank page as necessary. unit and DC Controller are not seated properly or are in Toner Cartridge. Network Check with the Network ...the pages (see two or more pages at HP LaserJet Printer Family Paper Specifications once because the Guide). Multiple Feeds. Some sharing devices on networks may be feeding the edges of the paper to separate. Replace cables the Laser/Scanner as a separator. Black Page (continued) ...
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... also "Dropouts" on paper is loaded with correct finish (smoothness) meeting HP specifications (see HP LaserJet Printer Family Paper Specifications Guide). Transparencies can have this problem because they are not designed for the arrow on the paper wrapper. Table 7-12. Toner migrates HP specifications (see HP LaserJet Printer Family Paper Specifications Guide). 7-56 Troubleshooting EN Printing on . Use Hewlett...
... also "Dropouts" on paper is loaded with correct finish (smoothness) meeting HP specifications (see HP LaserJet Printer Family Paper Specifications Guide). Transparencies can have this problem because they are not designed for the arrow on the paper wrapper. Table 7-12. Toner migrates HP specifications (see HP LaserJet Printer Family Paper Specifications Guide). 7-56 Troubleshooting EN Printing on . Use Hewlett...
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.... Print Density is low. Dropouts (continued) Possible Cause Action Paper does not meet Try a different paper lot (see HP LaserJet Printer specifications. The Family Paper Specifications Guide). High Voltage Power Replace the High Voltage Power Supply PCA. Replace the Transfer Roller....the electrophotographic process. See also "Blank Spots" on page 7-55. If dirty, clean using alcohol; Change to redistribute the toner, or replace the cartridge. EN Troubleshooting the Printing System 7-61 Transfer Roller defective. Check the contacts for functionality. Shake ...
.... Print Density is low. Dropouts (continued) Possible Cause Action Paper does not meet Try a different paper lot (see HP LaserJet Printer specifications. The Family Paper Specifications Guide). High Voltage Power Replace the High Voltage Power Supply PCA. Replace the Transfer Roller....the electrophotographic process. See also "Blank Spots" on page 7-55. If dirty, clean using alcohol; Change to redistribute the toner, or replace the cartridge. EN Troubleshooting the Printing System 7-61 Transfer Roller defective. Check the contacts for functionality. Shake ...
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EconoMode saves toner by reducing the dot density. Paper does not meet Try a different paper lot (see HP LaserJet Printer specifications. moisture content, conductivity, or surface finish may appear to the paper. High voltage contact Check the contacts for proper ... clean springs are mounted on . If the Transfer Roller is Inspect the Transfer Roller for functionality. Laser/Scanner door is on the High Voltage Power Supply PCA and protrude into the toner cartridge cavity. 7-62 Troubleshooting EN Turn EconoMode off. if damaged, replace the High Voltage defective. This...
EconoMode saves toner by reducing the dot density. Paper does not meet Try a different paper lot (see HP LaserJet Printer specifications. moisture content, conductivity, or surface finish may appear to the paper. High voltage contact Check the contacts for proper ... clean springs are mounted on . If the Transfer Roller is Inspect the Transfer Roller for functionality. Laser/Scanner door is on the High Voltage Power Supply PCA and protrude into the toner cartridge cavity. 7-62 Troubleshooting EN Turn EconoMode off. if damaged, replace the High Voltage defective. This...
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... not meet specifications: The surface of the paper may result in the paper path. Repetitive Defects Possible Cause Action Toner Cartridge is Clean the Fusing Assembly using alcohol. If the defect repeats at this interval, the defect is associated ...Toner Cartridge. circumference of the photoconductive drum inside the toner cartridge is 86 mm (3.46 inches). Any dirty Examine and clean rollers in a repetitive print defect. The circumference of the lower fusing Pressure Roller is 94 mm (3.7 inches). Table 7-25. Dirty Rollers. Try a different paper lot (see HP LaserJet Printer...
... not meet specifications: The surface of the paper may result in the paper path. Repetitive Defects Possible Cause Action Toner Cartridge is Clean the Fusing Assembly using alcohol. If the defect repeats at this interval, the defect is associated ...Toner Cartridge. circumference of the photoconductive drum inside the toner cartridge is 86 mm (3.46 inches). Any dirty Examine and clean rollers in a repetitive print defect. The circumference of the lower fusing Pressure Roller is 94 mm (3.7 inches). Table 7-25. Dirty Rollers. Try a different paper lot (see HP LaserJet Printer...
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...sheet Paper Feeder and Tray 250-sheet Paper Feeder and Tray Duplex Printing Accessory (duplexer) 250-sheet Replacement Tray 500-sheet Replacement Tray HP Multi-purpose Paper HP LaserJet Paper Toner Cartridge (10,000 pages) EDO Dual In-line Memory Module (DIMM) 4 MB 8 MB 16 MB C4135-67901 C4136-67901 C4137... C4293A C2985A C2950A C2951A EN C4113-69001 C4116-69001 C4117-69001 Product No. Table 8-1. To find a dealer near you, call the HP Customer Information Center (800) 752-0900. Accessories and Supplies Note The following items are available through your local authorized...
...sheet Paper Feeder and Tray 250-sheet Paper Feeder and Tray Duplex Printing Accessory (duplexer) 250-sheet Replacement Tray 500-sheet Replacement Tray HP Multi-purpose Paper HP LaserJet Paper Toner Cartridge (10,000 pages) EDO Dual In-line Memory Module (DIMM) 4 MB 8 MB 16 MB C4135-67901 C4136-67901 C4137... C4293A C2985A C2950A C2951A EN C4113-69001 C4116-69001 C4117-69001 Product No. Table 8-1. To find a dealer near you, call the HP Customer Information Center (800) 752-0900. Accessories and Supplies Note The following items are available through your local authorized...