Service Manual
Page 7
...Assembly 6-21 Left and Right Side Covers 6-23 Tray 1 Inner Cover 6-24 Right and Left Corner Covers 6-26 Removing Assemblies 6-27 Transfer Roller Assembly 6-28 Fuser 6-30 Paper Handling PCA 6-31 Main Gear Assembly 6-35 Pickup Gear Assembly 6-37 Tray 1 Pickup Solenoid 6-39 Fan 6-40 Formatter Assembly 6-41 Tray 1 ... Sensor 6-60 Face Down Bin Full Sensor 6-61 Power Connection 6-63 Registration Assembly 6-64 Upper Delivery Assembly 6-66 Delivery Roller Removal 6-68 Laser Scanner Assembly 6-70 Main Motor 6-71 Toner Cartridge Guides 6-72 Power Inlet Assembly 6-73 4 Contents EN
...Assembly 6-21 Left and Right Side Covers 6-23 Tray 1 Inner Cover 6-24 Right and Left Corner Covers 6-26 Removing Assemblies 6-27 Transfer Roller Assembly 6-28 Fuser 6-30 Paper Handling PCA 6-31 Main Gear Assembly 6-35 Pickup Gear Assembly 6-37 Tray 1 Pickup Solenoid 6-39 Fan 6-40 Formatter Assembly 6-41 Tray 1 ... Sensor 6-60 Face Down Bin Full Sensor 6-61 Power Connection 6-63 Registration Assembly 6-64 Upper Delivery Assembly 6-66 Delivery Roller Removal 6-68 Laser Scanner Assembly 6-70 Main Motor 6-71 Toner Cartridge Guides 6-72 Power Inlet Assembly 6-73 4 Contents EN
Service Manual
Page 24
...cutouts or perforations. Store paper flat in its moistureproof wrapping. Problems with feeding. Set PAPER REFORMING=ON. Jamming, damage to the printer. Dropouts, jamming, curl. Stored improperly. Use lighter paper. Table 1-10. Open the rear output bin. Excessive curl. Problems ...with feeding. Problems with feeding. Use long-grain paper. Cutouts or perforations. Ragged edges. Open the rear output bin. Set FUSER MODE=LOW. Try another kind of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent ...
...cutouts or perforations. Store paper flat in its moistureproof wrapping. Problems with feeding. Set PAPER REFORMING=ON. Jamming, damage to the printer. Dropouts, jamming, curl. Stored improperly. Use lighter paper. Table 1-10. Open the rear output bin. Excessive curl. Problems ...with feeding. Problems with feeding. Use long-grain paper. Cutouts or perforations. Ragged edges. Open the rear output bin. Set FUSER MODE=LOW. Try another kind of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent ...
Service Manual
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... VELLUM=VELLUM For a complete list of supported paper types, see the default fuser mode for each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) NO: The fuser mode menu items are set to the Information Menu, and print a menu map...LOW HIGH VELLUM This item appears only when CONFIGURE FUSER MODE MENU=YES. Note To see page 1-14. Most paper types are not accessible. Paper Handling Menu (continued) Item Values Explanation CONFIGURE FUSER MODE NO MENU=NO YES Configure the fuser mode associated with each paper type, select YES...
... VELLUM=VELLUM For a complete list of supported paper types, see the default fuser mode for each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) NO: The fuser mode menu items are set to the Information Menu, and print a menu map...LOW HIGH VELLUM This item appears only when CONFIGURE FUSER MODE MENU=YES. Note To see page 1-14. Most paper types are not accessible. Paper Handling Menu (continued) Item Values Explanation CONFIGURE FUSER MODE NO MENU=NO YES Configure the fuser mode associated with each paper type, select YES...
Service Manual
Page 88
... cleaners. Paper Pickup, Feed, and Use a water-dampened, lint-free cloth. EN Cleaning the Printer and Accessories 4-3 Cleaning the Printer Component Cleaning Method / Notes Outside Covers Use a water-dampened cloth. Inside General With a dry lint...-free cloth, wipe any dust, spilled toner, and paper particles from the paper path area, the registration roller, and the Toner Cartridge cavity. Registration Roller Use a dry, lint-free cloth. Fuser...
... cleaners. Paper Pickup, Feed, and Use a water-dampened, lint-free cloth. EN Cleaning the Printer and Accessories 4-3 Cleaning the Printer Component Cleaning Method / Notes Outside Covers Use a water-dampened cloth. Inside General With a dry lint...-free cloth, wipe any dust, spilled toner, and paper particles from the paper path area, the registration roller, and the Toner Cartridge cavity. Registration Roller Use a dry, lint-free cloth. Fuser...
Service Manual
Page 90
...,000 pages 4 Tray 1 Separation pad RF5-2400-000CN 1 150,000 pages 5 Fuser 110-127V 220-240V RG5-3528-000CN 1 RG5-3529-000CN 1 150,000 pages 150,000 pages EN Preventative Maintenance 4-5 Life of certain components in the kit for this printer, conducted by INITIALIZING. Expected Life of Components The following table shows...
...,000 pages 4 Tray 1 Separation pad RF5-2400-000CN 1 150,000 pages 5 Fuser 110-127V 220-240V RG5-3528-000CN 1 RG5-3529-000CN 1 150,000 pages 150,000 pages EN Preventative Maintenance 4-5 Life of certain components in the kit for this printer, conducted by INITIALIZING. Expected Life of Components The following table shows...
Service Manual
Page 103
... The DC Controller Board synchronizes the Image Formation System with the host computer through the Control Panel and the Bidirectional I/O). The printer retains all printer settings, downloaded fonts, and macros while in PowerSave mode. The Formatter PCA receives a print job from the Configuration Menu) ...conserves power by shutting down the Fuser and exhaust fans after the printer has been idle for an adjustable period of time. q Communicating with the Paper Input and Output Systems, and then ...
... The DC Controller Board synchronizes the Image Formation System with the host computer through the Control Panel and the Bidirectional I/O). The printer retains all printer settings, downloaded fonts, and macros while in PowerSave mode. The Formatter PCA receives a print job from the Configuration Menu) ...conserves power by shutting down the Fuser and exhaust fans after the printer has been idle for an adjustable period of time. q Communicating with the Paper Input and Output Systems, and then ...
Service Manual
Page 110
EN Image Formation System 5-19 Figure 5-6 Image Formation System After the image has been transferred to the paper, it is then fused onto the paper by heat and pressure at the Fuser.
EN Image Formation System 5-19 Figure 5-6 Image Formation System After the image has been transferred to the paper, it is then fused onto the paper by heat and pressure at the Fuser.
Service Manual
Page 118
...thermal fuse will open, cutting off power to the Fusing Heater, causing a Fuser error message (50.X FUSER ERROR). If the fusing system overheats (about 446° F/230° C), a relay opens, interrupting power to the Fuser. Figure 5-14 Image Fusing EN Image Formation System 5-27 The fusing roller ... ceramic heating element that is monitored by heat and pressure to produce a permanent image. The DC Controller Board maintains a variable fuser temperature that provides heat for the fusing process. Fusing temperature is dependent on the paper type set in the Paper Handling Menu...
...thermal fuse will open, cutting off power to the Fusing Heater, causing a Fuser error message (50.X FUSER ERROR). If the fusing system overheats (about 446° F/230° C), a relay opens, interrupting power to the Fuser. Figure 5-14 Image Fusing EN Image Formation System 5-27 The fusing roller ... ceramic heating element that is monitored by heat and pressure to produce a permanent image. The DC Controller Board maintains a variable fuser temperature that provides heat for the fusing process. Fusing temperature is dependent on the paper type set in the Paper Handling Menu...
Service Manual
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If transparencies or light media are being used in the printer. When CONFIGURE FUSER MODE is Normal and should be appropriate. The default mode is set to the default of NO, paper types are then displayed in the menu. ...There is in the Paper Handling Menu and when set to adjust the fusing temperature based on the media being used, then High Fuser Mode is a feature that gives the user or service technician the ability to YES, the different paper types are not displayed in the menu. 5-28...
If transparencies or light media are being used in the printer. When CONFIGURE FUSER MODE is Normal and should be appropriate. The default mode is set to the default of NO, paper types are then displayed in the menu. ...There is in the Paper Handling Menu and when set to adjust the fusing temperature based on the media being used, then High Fuser Mode is a feature that gives the user or service technician the ability to YES, the different paper types are not displayed in the menu. 5-28...
Service Manual
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... the Formatter of switches, sensors, and clutches. 5-30 Functional Information EN If the paper does not reach or pass through the transfer unit, separation unit, fuser, and deliver unit and is corrected. The paper passes through the registration roller paper sensor (PS403) and stops at the registration roller to restart paper...
... the Formatter of switches, sensors, and clutches. 5-30 Functional Information EN If the paper does not reach or pass through the transfer unit, separation unit, fuser, and deliver unit and is corrected. The paper passes through the registration roller paper sensor (PS403) and stops at the registration roller to restart paper...
Service Manual
Page 122
... 5-31 Printing from Tray 1 The presence of the paper and corrects its skew. When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 1 pickup solenoid (SL404) on within a specified loopforming time and feeds the paper through the registration roller paper sensor (PS403...of paper in Tray 1 is detected by the Tray 1 Paper Sensor (PS401). The paper passes through the transfer unit, the separation unit, the fuser, and the delivery unit, and outputs it onto the tray. The CPU turns the registration roller clutch (CL405) on and lifts the middle plate where...
... 5-31 Printing from Tray 1 The presence of the paper and corrects its skew. When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 1 pickup solenoid (SL404) on within a specified loopforming time and feeds the paper through the registration roller paper sensor (PS403...of paper in Tray 1 is detected by the Tray 1 Paper Sensor (PS401). The paper passes through the transfer unit, the separation unit, the fuser, and the delivery unit, and outputs it onto the tray. The CPU turns the registration roller clutch (CL405) on and lifts the middle plate where...
Service Manual
Page 124
...registration roller clutch (CL405) and feed roller clutch (CL406) on the feed roller clutch (CL406). The paper passes through the transfer unit, separation unit, fuser, and delivery unit and outputs it onto the tray. Figure 5-18 Tray 2 Paper Path EN Paper Feed System 5-33 The Tray 2 pickup roller rotates.... The paper is not turning, loops the leading edge of paper from Tray 2 When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 2 pickup solenoid (SL306) on about 0.15 seconds after the main motor (M1) starts rotating, then turns on about ...
...registration roller clutch (CL405) and feed roller clutch (CL406) on the feed roller clutch (CL406). The paper passes through the transfer unit, separation unit, fuser, and delivery unit and outputs it onto the tray. Figure 5-18 Tray 2 Paper Path EN Paper Feed System 5-33 The Tray 2 pickup roller rotates.... The paper is not turning, loops the leading edge of paper from Tray 2 When the Formatter PCA sends the /PRNT (print signal) to the printer, the CPU turns the Tray 2 pickup solenoid (SL306) on about 0.15 seconds after the main motor (M1) starts rotating, then turns on about ...
Service Manual
Page 128
EN Paper Feed System 5-37 Paper Jam To detect the presence of paper and whether the paper has been correctly fed, the following paper sensors are installed: q Registration roller paper sensor (PS403) q Top of page sensor (PS402) q Fuser paper delivery sensor (PS1306) If the paper does not reach or pass through any of the sensors within the specified period of time, the microprocessor (CPU) on the DC Controller PCA notifies the Formatter of a paper jam.
EN Paper Feed System 5-37 Paper Jam To detect the presence of paper and whether the paper has been correctly fed, the following paper sensors are installed: q Registration roller paper sensor (PS403) q Top of page sensor (PS402) q Fuser paper delivery sensor (PS1306) If the paper does not reach or pass through any of the sensors within the specified period of time, the microprocessor (CPU) on the DC Controller PCA notifies the Formatter of a paper jam.
Service Manual
Page 169
... of the chassis. Grasp the green Pressure Release Handles and pull the Fuser out of the assembly. Figure 6-22 Fuser (rear view of the printer, remove the two machine screws holding the Fuser in the chassis. Note Fuser 1 Remove the Rear Door and Rear output bin (page 6-10).... 2 Facing the back of printer) Item A B C D Explanation Pressure Release Handles Fuser Screws Screw driver lifting point...
... of the chassis. Grasp the green Pressure Release Handles and pull the Fuser out of the assembly. Figure 6-22 Fuser (rear view of the printer, remove the two machine screws holding the Fuser in the chassis. Note Fuser 1 Remove the Rear Door and Rear output bin (page 6-10).... 2 Facing the back of printer) Item A B C D Explanation Pressure Release Handles Fuser Screws Screw driver lifting point...
Service Manual
Page 236
... the Recommended Action for each error comprising an event to associate errors in the Event Log with a time-out, or no response from the printer and print the Event log. Events usually conclude with the Control Panel error message. Hint Whenever a 13.xx appears on the Control Panel, the... a power cycle of the Event Log printout with the 02 signifying that event. EN Troubleshooting the Printing System 7-15 For example, should a 50.1 FUSER ERROR / CYCLE POWER be displayed on the Control Panel. The last error is the error at the same page count are displayed on the Control...
... the Recommended Action for each error comprising an event to associate errors in the Event Log with a time-out, or no response from the printer and print the Event log. Events usually conclude with the Control Panel error message. Hint Whenever a 13.xx appears on the Control Panel, the... a power cycle of the Event Log printout with the 02 signifying that event. EN Troubleshooting the Printing System 7-15 For example, should a 50.1 FUSER ERROR / CYCLE POWER be displayed on the Control Panel. The last error is the error at the same page count are displayed on the Control...
Service Manual
Page 248
...2. Paper jam at paper reversing area. For 13.5 and 13.6: 1. For locations of the printer for proper operation. EN Troubleshooting the Printing System 7-27 Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 13.5 PAPER JAM 13.6 ...PAPER JAM 13.05 13.06 Paper delay jam at the Fuser. 3. Check PS1701 and PS1703 in the Duplexer...
...2. Paper jam at paper reversing area. For 13.5 and 13.6: 1. For locations of the printer for proper operation. EN Troubleshooting the Printing System 7-27 Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 13.5 PAPER JAM 13.6 ...PAPER JAM 13.05 13.06 Paper delay jam at the Fuser. 3. Check PS1701 and PS1703 in the Duplexer...
Service Manual
Page 249
... be lost .) To print the job without losing data, from the Configuration Menu in its transferred data (some available memory. Table 7-6. Door open jam. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 13.20 PAPER JAM 13.21 PAPER JAM 13.20 or 13.32 13....21 or 13.33 Paper stopped jam in the path, registration area, transfer area, paper feed, and Fuser. 2. Check all assemblies are seated and doors are closed. 3. it might have tried to the...
... be lost .) To print the job without losing data, from the Configuration Menu in its transferred data (some available memory. Table 7-6. Door open jam. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 13.20 PAPER JAM 13.21 PAPER JAM 13.20 or 13.32 13....21 or 13.33 Paper stopped jam in the path, registration area, transfer area, paper feed, and Fuser. 2. Check all assemblies are seated and doors are closed. 3. it might have tried to the...
Service Manual
Page 253
... 7-6. minimum of 20 minutes to X Description clear the error. 1 Low Fuser temperature. 2. connectors J1307-1 and J1307-2. Reseat the Fuser. 2 Fuser warm up service. 3. If there is no continuity, replace the Fuser. Figure 7-3 Fuser Connectors 7-32 Troubleshooting EN Check continuity between 5 Inconsistent Fuser. remove the Fuser. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action...
... 7-6. minimum of 20 minutes to X Description clear the error. 1 Low Fuser temperature. 2. connectors J1307-1 and J1307-2. Reseat the Fuser. 2 Fuser warm up service. 3. If there is no continuity, replace the Fuser. Figure 7-3 Fuser Connectors 7-32 Troubleshooting EN Check continuity between 5 Inconsistent Fuser. remove the Fuser. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action...
Service Manual
Page 256
... persists, replace the Motor. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 55 PRINTER ERROR alternates with the Fan's motor. The page error occurred. Check the printer's configuration. 57.x PRINTER ERROR An error occurred with PRESS ... Formatter PCA. 4. Replace the DC Controller. 56.x PRINTER ERROR alternates with CYCLE POWER TO CONTINUE A temporary printing error occurred. Turn the printer off , and then turn the printer on . 3. Make sure the Fuser or Toner Cartridge is not hindering movement of gears in...
... persists, replace the Motor. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 55 PRINTER ERROR alternates with the Fan's motor. The page error occurred. Check the printer's configuration. 57.x PRINTER ERROR An error occurred with PRESS ... Formatter PCA. 4. Replace the DC Controller. 56.x PRINTER ERROR alternates with CYCLE POWER TO CONTINUE A temporary printing error occurred. Turn the printer off , and then turn the printer on . 3. Make sure the Fuser or Toner Cartridge is not hindering movement of gears in...
Service Manual
Page 272
Clean using the blue cleaning tool or compressed air. Black Page Possible Cause Action Defective Toner Cartridge. the printer. voltage contacts are in place. Replace as necessary. Fusing Assembly is leaking into the toner cartridge cavity. Replace the Fusing Assembly if damaged. Static Eliminator ... Toner Cartridge for toner build-up or scratches on the High Voltage Power Supply PCA and protrude into Ensure all covers are mounted on the fuser rollers. Replace the Toner Cartridge. High voltage contact Inspect and clean the high voltage contacts.
Clean using the blue cleaning tool or compressed air. Black Page Possible Cause Action Defective Toner Cartridge. the printer. voltage contacts are in place. Replace as necessary. Fusing Assembly is leaking into the toner cartridge cavity. Replace the Fusing Assembly if damaged. Static Eliminator ... Toner Cartridge for toner build-up or scratches on the High Voltage Power Supply PCA and protrude into Ensure all covers are mounted on the fuser rollers. Replace the Toner Cartridge. High voltage contact Inspect and clean the high voltage contacts.