HP Color LaserJet 4700 - Software Technical Reference (External)
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... commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet 4700 10 CD AM - Eastern Europe ...15 CD AS - Northern Europe and Russian 14 D EE - Americas and Europe 13 CD WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of...
... commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet 4700 10 CD AM - Eastern Europe ...15 CD AS - Northern Europe and Russian 14 D EE - Americas and Europe 13 CD WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... Chapter Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as appropriate. This document is included in an electronic format to serve as a quick...
... Chapter Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as appropriate. This document is included in an electronic format to serve as a quick...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X) ENWW Printing-system software 29 The following are components that the product supports. Macintosh printing system The HP Color LaserJet 4700 printing system for Macintosh is not fully supported... by Hewlett-Packard. "Best effort" support will attempt the following: ● Installation of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting When ...
...for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X) ENWW Printing-system software 29 The following are components that the product supports. Macintosh printing system The HP Color LaserJet 4700 printing system for Macintosh is not fully supported... by Hewlett-Packard. "Best effort" support will attempt the following: ● Installation of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting When ...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... tools ● Support and troubleshooting ENWW Services tab 219 Select Settings. 3. Services tab To gain access to the Services tab, follow these steps: 1. Click Printing Preferences. 6. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. HP unidrivers for Windows Figure...
... tools ● Support and troubleshooting ENWW Services tab 219 Select Settings. 3. Services tab To gain access to the Services tab, follow these steps: 1. Click Printing Preferences. 6. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. HP unidrivers for Windows Figure...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... has occurred. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in the .RFU file. No update has occurred. For more information, see Table 7-9 Update messages. Table 7-8 Troubleshooting a firmware update failure...a remote firmware update and the corrective action required for each situation. Table 7-7 Troubleshooting a firmware update Cause Result The job was removed). The product recognizes the printer mismatch and rejects the update. ENWW Remote firmware update 305 Download the file again ...
... has occurred. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in the .RFU file. No update has occurred. For more information, see Table 7-9 Update messages. Table 7-8 Troubleshooting a firmware update failure...a remote firmware update and the corrective action required for each situation. Table 7-7 Troubleshooting a firmware update Cause Result The job was removed). The product recognizes the printer mismatch and rejects the update. ENWW Remote firmware update 305 Download the file again ...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... only) if the firmware update fails because the print-engine firmware is actually reprogramming the firmware. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for firmware update failure Corrective action The upgrade was interrupted. PERFORMING UPGRADE This message... process; NOTE If the remote firmware update process is interrupted before the firmware is corrupted. Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming the DIMM until the time...
... only) if the firmware update fails because the print-engine firmware is actually reprogramming the firmware. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for firmware update failure Corrective action The upgrade was interrupted. PERFORMING UPGRADE This message... process; NOTE If the remote firmware update process is interrupted before the firmware is corrupted. Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming the DIMM until the time...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 34 destination support 332 diagnostics 36 Enterprise AutoConfiguration 31 finishing options 332 font support 333 Help feature support 326 HP Driver Preconfiguration support 35, 324 included... 248 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows network...
...323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 34 destination support 332 diagnostics 36 Enterprise AutoConfiguration 31 finishing options 332 font support 333 Help feature support 326 HP Driver Preconfiguration support 35, 324 included... 248 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows network...
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...setting 167 Halftone settings 216 Help feature support 326 Help system 163 HP Driver Preconfiguration support 35 Image Color Management (ICM) 167 included 27 Installable Options 226 installable options support ... settings 225 PostScript Options 168 preconfiguration support 324 Print Task Quick Sets 172 Printer Features 169 Printing Preferences tabs 161 Properties tabs 162 quality settings 329 raster ... firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
...setting 167 Halftone settings 216 Help feature support 326 Help system 163 HP Driver Preconfiguration support 35 Image Color Management (ICM) 167 included 27 Installable Options 226 installable options support ... settings 225 PostScript Options 168 preconfiguration support 324 Print Task Quick Sets 172 Printer Features 169 Printing Preferences tabs 161 Properties tabs 162 quality settings 329 raster ... firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... settings PCL traditional drivers 100 unidrivers 179 sources, paper. See PCL traditional drivers; See trays Specify Printer dialog box, Customization Wizard 267 Specify Printer dialog box, Windows 253 speed specifications 3 sRGB settings PCL traditional drivers 122 PS Emulation Driver 148 unidrivers...3 smart duplexing 197 Source is settings, unidrivers 179 unidriver configuration 227 unidriver Form to Tray Assignment 222 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 36 Services tab, unidrivers 219 TrueType font settings PS Emulation Driver 226 Send as Bitmap,...
... settings PCL traditional drivers 100 unidrivers 179 sources, paper. See PCL traditional drivers; See trays Specify Printer dialog box, Customization Wizard 267 Specify Printer dialog box, Windows 253 speed specifications 3 sRGB settings PCL traditional drivers 122 PS Emulation Driver 148 unidrivers...3 smart duplexing 197 Source is settings, unidrivers 179 unidriver configuration 227 unidriver Form to Tray Assignment 222 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 36 Services tab, unidrivers 219 TrueType font settings PS Emulation Driver 226 Send as Bitmap,...
HP Color LaserJet 4700 - User Guide
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...troubleshooting tools for your country/region, see the flyer that shipped in the box with the product. In Canada, supplies can also find support on the Internet at http://www.hp.com. Extended Service: 1-800-446-0522 ENWW iii HP service information To locate HP-Authorized Dealers, call the customer support number for the HP Color LaserJet... 4700 series printer. HP Instant Support Professional ...
...troubleshooting tools for your country/region, see the flyer that shipped in the box with the product. In Canada, supplies can also find support on the Internet at http://www.hp.com. Extended Service: 1-800-446-0522 ENWW iii HP service information To locate HP-Authorized Dealers, call the customer support number for the HP Color LaserJet... 4700 series printer. HP Instant Support Professional ...
HP Color LaserJet 4700 - User Guide
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...color adjustment 156 Manual color options 157 Restricting color printing 158 Managing printer color options on Macintosh computers 159 Print Color as Gray ...159 Advanced color options for text, graphics, and photographs 159 Halftone options 159 Neutral Grays 159 RGB Color ...160 Edge Control ...160 7 Maintenance Managing print cartridges ...162 HP print cartridges ...162 Non-HP......172 Configuring alerts ...175 8 Problem solving Basic troubleshooting checklist ...178 Factors affecting printer performance 179 Troubleshooting information pages 180 Configuration page ...180 Paper path ...
...color adjustment 156 Manual color options 157 Restricting color printing 158 Managing printer color options on Macintosh computers 159 Print Color as Gray ...159 Advanced color options for text, graphics, and photographs 159 Halftone options 159 Neutral Grays 159 RGB Color ...160 Edge Control ...160 7 Maintenance Managing print cartridges ...162 HP print cartridges ...162 Non-HP......172 Configuring alerts ...175 8 Problem solving Basic troubleshooting checklist ...178 Factors affecting printer performance 179 Troubleshooting information pages 180 Configuration page ...180 Paper path ...
HP Color LaserJet 4700 - User Guide
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...color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with media 251 Overhead transparency defects 251 Print quality problems associated with the environment 252 Print quality problems associated with jams 252 Print quality troubleshooting pages 252 Print quality troubleshooting tool 252 Calibrating the printer... an HP Jetdirect print server card 273 To install an HP Jetdirect print server card 273 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network...
...color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with media 251 Overhead transparency defects 251 Print quality problems associated with the environment 252 Print quality problems associated with jams 252 Print quality troubleshooting pages 252 Print quality troubleshooting tool 252 Calibrating the printer... an HP Jetdirect print server card 273 To install an HP Jetdirect print server card 273 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network...
HP Color LaserJet 4700 - User Guide
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... view a Help file, access the online Help through the printer driver. Supplied with the printer. HP Embedded Web Server User Guide Information about using and troubleshooting the printer. Available on the CD-ROM that are available from within printer drivers. Using the printer CD-ROM User Guide Provides detailed information on using the embedded Web server is...
... view a Help file, access the online Help through the printer driver. Supplied with the printer. HP Embedded Web Server User Guide Information about using and troubleshooting the printer. Available on the CD-ROM that are available from within printer drivers. Using the printer CD-ROM User Guide Provides detailed information on using the embedded Web server is...
HP Color LaserJet 4700 - User Guide
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... HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700. Embedded Web server to 30 ppm for the HP Color LaserJet 4700ph+. HP Easy Printer Care Software (a Web-based status and troubleshooting tool). HP...
... HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700. Embedded Web server to 30 ppm for the HP Color LaserJet 4700ph+. HP Easy Printer Care Software (a Web-based status and troubleshooting tool). HP...
HP Color LaserJet 4700 - User Guide
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...HP Color LaserJet 4700 series printer is equipped with several utilities, which web programs may run on your computer or when it easy to monitor and manage the printer on a network. HP Easy Printer Care Software The HP Easy Printer Care Software is connected to a network. ENWW Printer...tasks: ● Viewing color usage information ● Checking the printer status ● Checking the supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can use the HP Easy Printer Care Software. ● ...
...HP Color LaserJet 4700 series printer is equipped with several utilities, which web programs may run on your computer or when it easy to monitor and manage the printer on a network. HP Easy Printer Care Software The HP Easy Printer Care Software is connected to a network. ENWW Printer...tasks: ● Viewing color usage information ● Checking the printer status ● Checking the supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can use the HP Easy Printer Care Software. ● ...
HP Color LaserJet 4700 - User Guide
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DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST ENWW Menu hierarchy 49 RESETS (Where X=1 or 2) RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information.
DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST ENWW Menu hierarchy 49 RESETS (Where X=1 or 2) RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information.
HP Color LaserJet 4700 - User Guide
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... and displays the status of the trays. This item is used to identify arcing in the printer's event log, starting with the printer. This item displays the last 50 events on each color, demo page, and configuration page. This item performs a test on the control panel display,...print a page that can help determine which cartridge is the source of the printer's sensors to isolate noise, leaking, and other hardware issues. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK Paper Path SENSOR TEST PAPER PATH TEST MANUAL...
... and displays the status of the trays. This item is used to identify arcing in the printer's event log, starting with the printer. This item displays the last 50 events on each color, demo page, and configuration page. This item performs a test on the control panel display,...print a page that can help determine which cartridge is the source of the printer's sensors to isolate noise, leaking, and other hardware issues. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK Paper Path SENSOR TEST PAPER PATH TEST MANUAL...
HP Color LaserJet 4700 - User Guide
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.... NOTE Installation of the HP Color LaserJet 4700 printer's EIO slots to allow network connection. Configure the card either through HP Web Jetadmin software. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control panel...
.... NOTE Installation of the HP Color LaserJet 4700 printer's EIO slots to allow network connection. Configure the card either through HP Web Jetadmin software. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control panel...
HP Color LaserJet 4700 - User Guide
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... menu map. 1. You might want to select INFORMATION. 4. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to highlight INFORMATION. 3. If PRINT MENU MAP is highlighted. 5. The printer returns to enter the MENUS. 2. The message Printing... Press Menu to the Ready state after printing the menu...
... menu map. 1. You might want to select INFORMATION. 4. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to highlight INFORMATION. 3. If PRINT MENU MAP is highlighted. 5. The printer returns to enter the MENUS. 2. The message Printing... Press Menu to the Ready state after printing the menu...
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... list: Shows the printers that is supported for the printer. Supported operating systems The HP Easy Printer Care Software is loaded in the lower righthand corner of the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. It...
... list: Shows the printers that is supported for the printer. Supported operating systems The HP Easy Printer Care Software is loaded in the lower righthand corner of the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. It...