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... 175 Requirements 175 Print Files 176 Using FTP Printing 176 Example of an FTP Session 181 7. 5. Troubleshooting the HP Jetdirect Print Server Introduction 188 Resetting to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. Configuring for LPD Printing Introduction 157 LPD Setup Overview 159 LPD on...
... 175 Requirements 175 Print Files 176 Using FTP Printing 176 Example of an FTP Session 181 7. 5. Troubleshooting the HP Jetdirect Print Server Introduction 188 Resetting to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. Configuring for LPD Printing Introduction 157 LPD Setup Overview 159 LPD on...
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... 192.0.0.192 only) You can use RARP (Reverse Address Resolution Protocol) to the HP Jetdirect print server using Telnet. If control panel configuration is recommended only during troubleshooting or for simple installations. G arp and ping commands. (For print servers configure with... configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). G Telnet. For more information, see "Using the Printer Control Panel". Therefore, control panel configuration is used, the print server saves the configuration when powered off /on . For more information,...
... 192.0.0.192 only) You can use RARP (Reverse Address Resolution Protocol) to the HP Jetdirect print server using Telnet. If control panel configuration is recommended only during troubleshooting or for simple installations. G arp and ping commands. (For print servers configure with... configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). G Telnet. For more information, see "Using the Printer Control Panel". Therefore, control panel configuration is used, the print server saves the configuration when powered off /on . For more information,...
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...priority) are disabled. The range is the printer model and the LAN Hardware (MAC) address. Apple Rendezvous will depend on the printer, typically port 9100 printing or LPD binps...Protocol (SLP) packets. mdns-service-name: Specifies an alphanumeric string of selected messages during troubleshooting). This name is persistent and is typically used to resolve a particular device or service... a conventional DNS server is 8, messages of syslog messages sent to session. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). mDNS is ...
...priority) are disabled. The range is the printer model and the LAN Hardware (MAC) address. Apple Rendezvous will depend on the printer, typically port 9100 printing or LPD binps...Protocol (SLP) packets. mdns-service-name: Specifies an alphanumeric string of selected messages during troubleshooting). This name is persistent and is typically used to resolve a particular device or service... a conventional DNS server is 8, messages of syslog messages sent to session. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). mDNS is ...
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...name is persistent and is not restricted. mdns-service-name Specifies an alphanumeric string of selected messages during troubleshooting). The default service name is 0 to automate device discovery. ENWW TCP/IP Configuration 90 Table 3.4 ...the filter level specified (or higher in the form .local. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to this ...the Service Location Protocol (SLP) operation on a per minute. The filter range is the printer model and the LAN Hardware (MAC) address. If a user-specifed host name has not...
...name is persistent and is not restricted. mdns-service-name Specifies an alphanumeric string of selected messages during troubleshooting). The default service name is 0 to automate device discovery. ENWW TCP/IP Configuration 90 Table 3.4 ...the filter level specified (or higher in the form .local. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to this ...the Service Location Protocol (SLP) operation on a per minute. The filter range is the printer model and the LAN Hardware (MAC) address. If a user-specifed host name has not...
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See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this chapter. If the current BOOTP server is configured with updated settings. When moving an HP Jetdirect print server that is not reachable, you are installed... to one that can be used on the new network. You may need to locate a different BOOTP server and configure the printer to factory default settings. ENWW TCP/IP Configuration 102 If the print server was manually set (for instructions to reset the print...
See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this chapter. If the current BOOTP server is configured with updated settings. When moving an HP Jetdirect print server that is not reachable, you are installed... to one that can be used on the new network. You may need to locate a different BOOTP server and configure the printer to factory default settings. ENWW TCP/IP Configuration 102 If the print server was manually set (for instructions to reset the print...
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... is suspended. On fatal error (Supported external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). Disable listening on these ports For security purposes, two fields allow you must specify the port numbers that pass data streams. Data streams... Settings (3 of 5) Description Syslog Facility Specify the encoded source facility of a message (for example, to when the printer is powered off/on. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of the print server at the time...
... is suspended. On fatal error (Supported external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). Disable listening on these ports For security purposes, two fields allow you must specify the port numbers that pass data streams. Data streams... Settings (3 of 5) Description Syslog Facility Specify the encoded source facility of a message (for example, to when the printer is powered off/on. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of the print server at the time...
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... can be found by searching for your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for troubleshooting the following: G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you may need the...
... can be found by searching for your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for troubleshooting the following: G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you may need the...
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... a factory reset option for document file bpj02300.html. For other printers, refer to your network. However, this reset option for the printer may be required. ENWW Troubleshooting the HP Jetdirect Print Server 189 For selected HP LaserJet printers, a cold-reset is performed on the HP Jetdirect print server (for example, the IP address) can be reset to factory...
... a factory reset option for document file bpj02300.html. For other printers, refer to your network. However, this reset option for the printer may be required. ENWW Troubleshooting the HP Jetdirect Print Server 189 For selected HP LaserJet printers, a cold-reset is performed on the HP Jetdirect print server (for example, the IP address) can be reset to factory...
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... the print server while connecting the power cord. ENWW Troubleshooting the HP Jetdirect Print Server 190 Because the LIO print server receives its power from the printer, the printer must be turned on. CAUTION Resetting the printer will reset all printer settings to their connection to reconfigure printer settings that are required by holding down the Test...
... the print server while connecting the power cord. ENWW Troubleshooting the HP Jetdirect Print Server 190 Because the LIO print server receives its power from the printer, the printer must be turned on. CAUTION Resetting the printer will reset all printer settings to their connection to reconfigure printer settings that are required by holding down the Test...
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General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191
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... data is waiting for a Form Feed to print. If it may have a defective power cable, power source, or printer. 2. I Make sure the printer is installed correctly. 4. ENWW Troubleshooting the HP Jetdirect Print Server 192 Is the printer plugged in and turned on , it is not, press the appropriate key (for a list of control panel messages...
... data is waiting for a Form Feed to print. If it may have a defective power cable, power source, or printer. 2. I Make sure the printer is installed correctly. 4. ENWW Troubleshooting the HP Jetdirect Print Server 192 Is the printer plugged in and turned on , it is not, press the appropriate key (for a list of control panel messages...
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... error messages and corrective actions. You cannot print an HP Jetdirect configuration page to the printer while a print job is complete, then print the configuration page. 3. Does an error message appear on the printer to print a configuration page. 2. I See Procedure 3 in process? ENWW Troubleshooting the HP Jetdirect Print Server 193 The information on this section...
... error messages and corrective actions. You cannot print an HP Jetdirect configuration page to the printer while a print job is complete, then print the configuration page. 3. Does an error message appear on the printer to print a configuration page. 2. I See Procedure 3 in process? ENWW Troubleshooting the HP Jetdirect Print Server 193 The information on this section...
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... minutes to see Chapter 9. I If possible, print an HP Jetdirect configuration page and verify all error codes and contact your printer manuals to interpret the error message. ENWW Troubleshooting the HP Jetdirect Print Server 194 I Turn off the printer, remove the HP Jetdirect print server, and turn the printer off /on. If you have already printed a configuration...
... minutes to see Chapter 9. I If possible, print an HP Jetdirect configuration page and verify all error codes and contact your printer manuals to interpret the error message. ENWW Troubleshooting the HP Jetdirect Print Server 194 I Turn off the printer, remove the HP Jetdirect print server, and turn the printer off /on. If you have already printed a configuration...
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...INIT) message appear on the printer's control panel display? ENWW Troubleshooting the HP Jetdirect Print Server 195 If your printer documentation for example) on forces the printer to put the printer back online. Turning the Auto Continue feature on the printer after the communications problem is...Go, for a complete list of control panel messages and corrective actions. The HP Jetdirect print server detected a break in the data communications. However, this error occurs, the printer goes offline. See your printer has an Auto Continue feature that is a normal message.
...INIT) message appear on the printer's control panel display? ENWW Troubleshooting the HP Jetdirect Print Server 195 If your printer documentation for example) on forces the printer to put the printer back online. Turning the Auto Continue feature on the printer after the communications problem is...Go, for a complete list of control panel messages and corrective actions. The HP Jetdirect print server detected a break in the data communications. However, this error occurs, the printer goes offline. See your printer has an Auto Continue feature that is a normal message.
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...compatible and that they are they using the appropriate HP Jetdirect print server port and cable. Check the workstation network drivers, printer drivers, and redirection (capture in the right place. ENWW Troubleshooting the HP Jetdirect Print Server 196 Have any physical connection problems... between the workstation or file server and the HP Jetdirect print server? The problem may...
...compatible and that they are they using the appropriate HP Jetdirect print server port and cable. Check the workstation network drivers, printer drivers, and redirection (capture in the right place. ENWW Troubleshooting the HP Jetdirect Print Server 196 Have any physical connection problems... between the workstation or file server and the HP Jetdirect print server? The problem may...
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See Chapter 4.) 8. I See the troubleshooting section in the Chooser? ENWW Troubleshooting the HP Jetdirect Print Server 197 If they are using Apple EtherTalk, does the printer appear in the online help for a list of your protocol enabled on the Jetdirect ...to print directly to the printer? 7. See Chapter 9 for information on the Jetdirect configuration page. I Verify network and HP Jetdirect settings on the configuration page. See Chapter 9 "HP Jetdirect Configuration Page" for the HP LaserJet Utility. If you are using the printer control panel (for ports ...
See Chapter 4.) 8. I See the troubleshooting section in the Chooser? ENWW Troubleshooting the HP Jetdirect Print Server 197 If they are using Apple EtherTalk, does the printer appear in the online help for a list of your protocol enabled on the Jetdirect ...to print directly to the printer? 7. See Chapter 9 for information on the Jetdirect configuration page. I Verify network and HP Jetdirect settings on the configuration page. See Chapter 9 "HP Jetdirect Configuration Page" for the HP LaserJet Utility. If you are using the printer control panel (for ports ...
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... systems, does the printer respond to HP Web Jetadmin? I Verify network and HP Jetdirect settings on the Jetdirect configuration page. See Chapter 9 for printers with control panels). I Confirm the network settings for the printer using Microsoft Windows NT 4.0 (DLC/LLC), does the printer appear in HP Web Jetadmin or other management application? ENWW Troubleshooting the HP Jetdirect Print Server...
... systems, does the printer respond to HP Web Jetadmin? I Verify network and HP Jetdirect settings on the Jetdirect configuration page. See Chapter 9 for printers with control panels). I Confirm the network settings for the printer using Microsoft Windows NT 4.0 (DLC/LLC), does the printer appear in HP Web Jetadmin or other management application? ENWW Troubleshooting the HP Jetdirect Print Server...
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...to configure. G Multiple print servers are fewer than six devices total on and operating properly (print a Jetdirect configuration page). Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: G Your wireless computer is configured to match the ...default wireless network settings on the HP Jetdirect print server: I Communication Mode: Ad Hoc I Network Name (SSID): hpsetup I Encryption (WEP): Note The Network Name (SSID) is configured with SSID "hpsetup"). ENWW Troubleshooting the HP Jetdirect Print Server 199 Be sure to ...
...to configure. G Multiple print servers are fewer than six devices total on and operating properly (print a Jetdirect configuration page). Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: G Your wireless computer is configured to match the ...default wireless network settings on the HP Jetdirect print server: I Communication Mode: Ad Hoc I Network Name (SSID): hpsetup I Encryption (WEP): Note The Network Name (SSID) is configured with SSID "hpsetup"). ENWW Troubleshooting the HP Jetdirect Print Server 199 Be sure to ...
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...a network. G Verify that the printer is case-sensitive I Authentication method I Encryption level, encryption key entries, or the specified transmit key I IP address I BSSID (Basic Service Set Identifier), which is within range of the network. ENWW Troubleshooting the HP Jetdirect Print Server 200 G Use a... Name (SSID) if it fails to the one wireless LAN from another even though they have successfully configured the HP Jetdirect wireless print server with the printer (including a "ping" command), try the following items: I Communication Mode (Ad Hoc or Infrastructure) I Network...
...a network. G Verify that the printer is case-sensitive I Authentication method I Encryption level, encryption key entries, or the specified transmit key I IP address I BSSID (Basic Service Set Identifier), which is within range of the network. ENWW Troubleshooting the HP Jetdirect Print Server 200 G Use a... Name (SSID) if it fails to the one wireless LAN from another even though they have successfully configured the HP Jetdirect wireless print server with the printer (including a "ping" command), try the following items: I Communication Mode (Ad Hoc or Infrastructure) I Network...
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... server (see Chapter 4 and Appendix B) G Telnet (see Chapter 3) G printer's control panel for this wizard, refer to other options described in the HP Jetdirect Administrator's Guide for selected printers (see the HP Jetdirect configuration page or embedded Web server) is poor or marginal. G Print jobs...may interfere with wireless LAN signals). ENWW Troubleshooting the HP Jetdirect Print Server 201 Unable to Use the HP Jetdirect Wireless Setup Wizard The HP Jetdirect Wireless Setup Wizard (Windows) is used to configure the HP Jetdirect wireless print server with increasing distance, ...
... server (see Chapter 4 and Appendix B) G Telnet (see Chapter 3) G printer's control panel for this wizard, refer to other options described in the HP Jetdirect Administrator's Guide for selected printers (see the HP Jetdirect configuration page or embedded Web server) is poor or marginal. G Print jobs...may interfere with wireless LAN signals). ENWW Troubleshooting the HP Jetdirect Print Server 201 Unable to Use the HP Jetdirect Wireless Setup Wizard The HP Jetdirect Wireless Setup Wizard (Windows) is used to configure the HP Jetdirect wireless print server with increasing distance, ...