Service Manual
Page 167
... occurrence Duration HP Color LaserJet 4600 models or QUICK CALIBRATE NOW and FULL CALIBRATE NOW for 51 pages. Table 5-5 Cleaning timing and duration Cleaning occurrence Duration When the printer continuously prints (with no idle period or spin down) for HP Color LaserJet 4610n and 4650... models). either 5 seconds or 21 seconds (5 seconds is the most common) At intervals of cleaning primary and toner charging rollers...
... occurrence Duration HP Color LaserJet 4600 models or QUICK CALIBRATE NOW and FULL CALIBRATE NOW for 51 pages. Table 5-5 Cleaning timing and duration Cleaning occurrence Duration When the printer continuously prints (with no idle period or spin down) for HP Color LaserJet 4610n and 4650... models). either 5 seconds or 21 seconds (5 seconds is the most common) At intervals of cleaning primary and toner charging rollers...
Service Manual
Page 315
... 13.XX.YY JAM IN PAPER PATH For help press There is in place. Replace defective print cartridges or drive motors. 4 Clean the attaching roller at the bottom of the control-panel crossmember assembly. to step through the 3 If paper is folding into an accordion shape, ..., replace the crossmember assembly. 13.XX.YY.JAM IN PAPER INPUT PATH For help press A jam exists in place. Table 7-4 Numerical printer messages (HP Color LaserJet 4600 models) (continued) Message Description Action JOB INTERRUPTED Discard top two sheets and press 13.XX.YY.JAM IN DUPLEX PATH For help press ...
... 13.XX.YY JAM IN PAPER PATH For help press There is in place. Replace defective print cartridges or drive motors. 4 Clean the attaching roller at the bottom of the control-panel crossmember assembly. to step through the 3 If paper is folding into an accordion shape, ..., replace the crossmember assembly. 13.XX.YY.JAM IN PAPER INPUT PATH For help press A jam exists in place. Table 7-4 Numerical printer messages (HP Color LaserJet 4600 models) (continued) Message Description Action JOB INTERRUPTED Discard top two sheets and press 13.XX.YY.JAM IN DUPLEX PATH For help press ...
Service Manual
Page 316
... pickup assembly. 8 Replace the DC controller PCA. to step through the 3 Clean the pickup roller. Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models). 300 Chapter 7 Troubleshooting ENWW Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models). 13.XX.YY.JAM IN TRAY 2 For help press A page is...
... pickup assembly. 8 Replace the DC controller PCA. to step through the 3 Clean the pickup roller. Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models). 300 Chapter 7 Troubleshooting ENWW Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models). 13.XX.YY.JAM IN TRAY 2 For help press A page is...
Service Manual
Page 317
... for detailed information about clearing the jam. 2 Press and instructions. See Calibrate Now (HP Color LaserJet 4600 models). 4 Replace the fuser. Calibrate the printer after replacing the DC controller. If it is defective, replace it . 4 Clean the feed roller. WARNING! See Calibrate Now (HP Color LaserJet 4600 models). 13.20.00 JAM IN TOP COVER AREA For help press alternates with...
... for detailed information about clearing the jam. 2 Press and instructions. See Calibrate Now (HP Color LaserJet 4600 models). 4 Replace the fuser. Calibrate the printer after replacing the DC controller. If it is defective, replace it . 4 Clean the feed roller. WARNING! See Calibrate Now (HP Color LaserJet 4600 models). 13.20.00 JAM IN TOP COVER AREA For help press alternates with...
Service Manual
Page 328
... the antenna PCA. 5 Replace the memory PCA. 6 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). 10.30.YY alternates with For help press 13.0A JAM IN TOP .... 2 Press and to step through the instructions. 13.02.00 JAM IN Tray X For help press A non-HP print cartridge is worn or damaged, replace it. 4 Clean the feed roller. If it is jammed in tray 2, tray 3, or tray 4. 1 Press for detailed information about clearing the jam...
... the antenna PCA. 5 Replace the memory PCA. 6 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). 10.30.YY alternates with For help press 13.0A JAM IN TOP .... 2 Press and to step through the instructions. 13.02.00 JAM IN Tray X For help press A non-HP print cartridge is worn or damaged, replace it. 4 Clean the feed roller. If it is jammed in tray 2, tray 3, or tray 4. 1 Press for detailed information about clearing the jam...
Service Manual
Page 329
...00 JAM IN PAPER PATH For help press A page has jammed in place. 5 If the attaching roller gears are defective, replace the ETB. See Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). 6 Replace the paper pickup PCA. 7 Replace the ETB if it in the... printer after replacing the DC controller. Calibrate the printer. Replace defective print cartridges or drive motors. 4 Clean the attaching roller at the bottom of the ETB and make sure that the spring is holding it is turning correctly. ENWW Printer-error troubleshooting 313 Table 7-5 Numerical printer messages (HP Color LaserJet ...
...00 JAM IN PAPER PATH For help press A page has jammed in place. 5 If the attaching roller gears are defective, replace the ETB. See Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). 6 Replace the paper pickup PCA. 7 Replace the ETB if it in the... printer after replacing the DC controller. Calibrate the printer. Replace defective print cartridges or drive motors. 4 Clean the attaching roller at the bottom of the ETB and make sure that the spring is holding it is turning correctly. ENWW Printer-error troubleshooting 313 Table 7-5 Numerical printer messages (HP Color LaserJet ...
Service Manual
Page 331
.... 4 Clean or replace the separation pad. 5 Replace the tray 1 pickup solenoid. 6 Replace the tray 1 pickup motor. 7 Replace the paper pickup assembly. 8 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller. ENWW Printer-error troubleshooting 315 If it is defective, replace it. 4 Replace the fuser. See Full Calibrate Now (HP Color LaserJet 4610n... jam. For help press A page is in the multipurpose tray. 1 Press for detailed information about clearing the jam. 2 Press and to step through the instructions. 3 Clean the pickup roller.
.... 4 Clean or replace the separation pad. 5 Replace the tray 1 pickup solenoid. 6 Replace the tray 1 pickup motor. 7 Replace the paper pickup assembly. 8 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller. ENWW Printer-error troubleshooting 315 If it is defective, replace it. 4 Replace the fuser. See Full Calibrate Now (HP Color LaserJet 4610n... jam. For help press A page is in the multipurpose tray. 1 Press for detailed information about clearing the jam. 2 Press and to step through the instructions. 3 Clean the pickup roller.
Service Manual
Page 353
... separation tabs in the paper cassette are damaged. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Clean the feed roller. The separation pad is defective. Solution Clean the pickup roller. Replace the DC controller PCA. Solution Straighten the tabs on the... of media that remain in the paper path can cause intermittent jams. Always check that the paper path is clear when cleaning the printer and when clearing jams. Also, remove the fuser and carefully check it for debris from the DC controller PCA. 2 Measure...
... separation tabs in the paper cassette are damaged. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Clean the feed roller. The separation pad is defective. Solution Clean the pickup roller. Replace the DC controller PCA. Solution Straighten the tabs on the... of media that remain in the paper path can cause intermittent jams. Always check that the paper path is clear when cleaning the printer and when clearing jams. Also, remove the fuser and carefully check it for debris from the DC controller PCA. 2 Measure...
Service Manual
Page 354
... the cable-side connectors J4006-2 and J4006-1. 3 If the measured resistance is still dirty after replacing the DC controller. Clean the feed roller. The pickup motor is supported only on the front corners of and solutions for jams in tray 2 (continued) Cause .... Replace the DC controller PCA. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The feed roller is defective. The connector to the printer. Solution Straighten the tabs on the HP Color LaserJet 4650 models. Check the drive gears in the paper...
... the cable-side connectors J4006-2 and J4006-1. 3 If the measured resistance is still dirty after replacing the DC controller. Clean the feed roller. The pickup motor is supported only on the front corners of and solutions for jams in tray 2 (continued) Cause .... Replace the DC controller PCA. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The feed roller is defective. The connector to the printer. Solution Straighten the tabs on the HP Color LaserJet 4650 models. Check the drive gears in the paper...
Service Manual
Page 355
... PCA. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Make sure that the shutter is damaged. (This applies to jams in each print cartridge. Calibrate the printer after cleaning, or if it is damaged, (This applies to jams that occur before the registration roller.) replace the paper pickup assembly...
... PCA. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Make sure that the shutter is damaged. (This applies to jams in each print cartridge. Calibrate the printer after cleaning, or if it is damaged, (This applies to jams that occur before the registration roller.) replace the paper pickup assembly...
Service Manual
Page 356
... the fuser. Calibrate the printer after replacing the DC controller. If the fuser drive gears are worn or damaged. Replace the sensor if it is defective. Replace the ETB unit. Clean the fuser inlet guide. Clean the fuser sleeve or pressure roller. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models...
... the fuser. Calibrate the printer after replacing the DC controller. If the fuser drive gears are worn or damaged. Replace the sensor if it is defective. Replace the ETB unit. Clean the fuser inlet guide. Clean the fuser sleeve or pressure roller. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models...
Service Manual
Page 357
.... ENWW Media-transport troubleshooting 341 Solution Straighten the tabs on the HP Color LaserJet 4650 models. The paper path has foreign substances or dirt. The shutters in the printer. The feed roller or registration roller is damaged, replace the paper pickup assembly. The cartridge shutter open.../close the ETB. Replace the paper pickup assembly. If the media is clean and moves smoothly. If the registration ...
.... ENWW Media-transport troubleshooting 341 Solution Straighten the tabs on the HP Color LaserJet 4650 models. The paper path has foreign substances or dirt. The shutters in the printer. The feed roller or registration roller is damaged, replace the paper pickup assembly. The cartridge shutter open.../close the ETB. Replace the paper pickup assembly. If the media is clean and moves smoothly. If the registration ...
Service Manual
Page 358
... paper (part two: paper-path exit) (continued) Cause Solution The fuser pressure roller is defective. The fuser delivery roller is dirty or damaged. The separation tabs in the cassette feed roller or registration roller. Clean the pressure roller. The fuser sleeve is dirty. NOTE The HP Color LaserJet 4610n does not support tray 3 or tray 3/tray 4. If the fuser...
... paper (part two: paper-path exit) (continued) Cause Solution The fuser pressure roller is defective. The fuser delivery roller is dirty or damaged. The separation tabs in the cassette feed roller or registration roller. Clean the pressure roller. The fuser sleeve is dirty. NOTE The HP Color LaserJet 4610n does not support tray 3 or tray 3/tray 4. If the fuser...
Service Manual
Page 368
... the laser/scanner for each color. Clean the contacts. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The high-voltage PCA is worn or damaged. Replace the ETB. Calibrate the printer after replacing the DC controller. The attaching roller...
... the laser/scanner for each color. Clean the contacts. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The high-voltage PCA is worn or damaged. Replace the ETB. Calibrate the printer after replacing the DC controller. The attaching roller...
Service Manual
Page 370
... they are still dirty or are dirty. Calibrate the printer after replacing the ETB. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Replace the high-voltage PCA. Clean the roller. damaged. The high-voltage PCA is defective. The primary charging roller is defective. Replace the high-voltage PCA. Calibrate the...
... they are still dirty or are dirty. Calibrate the printer after replacing the ETB. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Replace the high-voltage PCA. Clean the roller. damaged. The high-voltage PCA is defective. The primary charging roller is defective. Replace the high-voltage PCA. Calibrate the...
Service Manual
Page 371
... the causes of the paper (continued) Cause Solution LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Table 7-27 Causes for dirt on the front of the rollers are the ETB and the high-voltage PCA. Calibrate the printer after cleaning, replace the pickup roller assembly. Vertical lines This table contains information about the...
... the causes of the paper (continued) Cause Solution LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). Table 7-27 Causes for dirt on the front of the rollers are the ETB and the high-voltage PCA. Calibrate the printer after cleaning, replace the pickup roller assembly. Vertical lines This table contains information about the...
Service Manual
Page 372
...HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The primary charging roller is defective. Solution Clean the contacts. The fuser sleeve has scars that run from end to end. Table 7-32 Causes for horizontal lines Cause Solution The photosensitive drum has scars that run from end to end. The laser... the fuser. The ETB belt has horizontal scars. Calibrate the printer after replacing the laser/ scanner. Replace the laser/scanner for the color in the developing bias contacts of and solutions for white horizontal lines...
...HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). The primary charging roller is defective. Solution Clean the contacts. The fuser sleeve has scars that run from end to end. Table 7-32 Causes for horizontal lines Cause Solution The photosensitive drum has scars that run from end to end. The laser... the fuser. The ETB belt has horizontal scars. Calibrate the printer after replacing the laser/ scanner. Replace the laser/scanner for the color in the developing bias contacts of and solutions for white horizontal lines...
Service Manual
Page 375
... replace the indicated part. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). If the roller is still dirty after replacing the DC controller. NOTE The letter codes before certain roller names in Table 7-38 Repetitive defect spacing correspond ... defects that has been dampened with lint-free paper. Repetitive defects troubleshooting Defects on printer rollers can cause image defects to clean rollers. To resolve the problem, try cleaning the roller first. CAUTION Do not use solvents or oils to appear at the top of paper...
... replace the indicated part. See Calibrate Now (HP Color LaserJet 4600 models) or Full Calibrate Now (HP Color LaserJet 4610n and 4650 models). If the roller is still dirty after replacing the DC controller. NOTE The letter codes before certain roller names in Table 7-38 Repetitive defect spacing correspond ... defects that has been dampened with lint-free paper. Repetitive defects troubleshooting Defects on printer rollers can cause image defects to clean rollers. To resolve the problem, try cleaning the roller first. CAUTION Do not use solvents or oils to appear at the top of paper...