HP LaserJet 4345mfp - User Guide
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Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and print-cartridge areas 186 Clearing jams ...203 Using the MFP help system 203 If a message persists ...203 Resolving control-panel messages 204 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218...
Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and print-cartridge areas 186 Clearing jams ...203 Using the MFP help system 203 If a message persists ...203 Resolving control-panel messages 204 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218...
HP LaserJet 4345mfp - User Guide
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... Print Cartridge Limited Warranty Statement 248 Availability of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information form ...251 Appendix C MFP specifications Physical specifications...254 Electrical specifications...255 Acoustic specifications...256 Environmental specifications...
... Print Cartridge Limited Warranty Statement 248 Availability of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information form ...251 Appendix C MFP specifications Physical specifications...254 Electrical specifications...255 Acoustic specifications...256 Environmental specifications...
HP LaserJet 4345mfp - User Guide
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... the problem by any other method. Use this menu, touch CONFIGURE DEVICE, and then touch RESETS. The items in the MFP, while pressing the RESET button clears only the current job. The REPLACE MAINTENANCE KIT message will reappear periodically until you are having problems with caution. You can lose buffered page data or...
... the problem by any other method. Use this menu, touch CONFIGURE DEVICE, and then touch RESETS. The items in the MFP, while pressing the RESET button clears only the current job. The REPLACE MAINTENANCE KIT message will reappear periodically until you are having problems with caution. You can lose buffered page data or...
HP LaserJet 4345mfp - User Guide
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... before engaging the Scanner Head Lock. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Use this item to to notify the MFP that the MFP consumes when it is idle ● Reduces wear on electronic components in the... System setup submenu. The REPLACE DOCUMENT FEEDER KIT message will reappear periodically until you send a print job,...
... before engaging the Scanner Head Lock. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Use this item to to notify the MFP that the MFP consumes when it is idle ● Reduces wear on electronic components in the... System setup submenu. The REPLACE DOCUMENT FEEDER KIT message will reappear periodically until you send a print job,...
HP LaserJet 4345mfp - User Guide
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... installed. The second page of the event log is the manufacturer page. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 ... of entries viewable, and the last three entries. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and...
... installed. The second page of the event log is the manufacturer page. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 ... of entries viewable, and the last three entries. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and...
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...toner that remains in the print cartridge, and the number of pages and jobs that is for each maintenance kit. ENWW Checking the MFP configuration 163 Supplies status page Use the supplies status page to obtain information about the print cartridge that... have been processed. For more information, see Performing preventive maintenance. HP Jetdirect page The second configuration page is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration...
...toner that remains in the print cartridge, and the number of pages and jobs that is for each maintenance kit. ENWW Checking the MFP configuration 163 Supplies status page Use the supplies status page to obtain information about the print cartridge that... have been processed. For more information, see Performing preventive maintenance. HP Jetdirect page The second configuration page is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration...
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... information: hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit indicates the...
... information: hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit indicates the...
HP LaserJet 4345mfp - User Guide
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... on the RESETS submenu. (See Resets submenu.) To check the number of the MFP and for the ADF. Order a new kit when this procedure only after a maintenance kit has been installed. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. A control-panel message alerts you when it is not covered under...
... on the RESETS submenu. (See Resets submenu.) To check the number of the MFP and for the ADF. Order a new kit when this procedure only after a maintenance kit has been installed. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. A control-panel message alerts you when it is not covered under...
HP LaserJet 4345mfp - User Guide
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Touch NEW DOCUMENT FEEDER KIT. Touch Menu. 2. Touch RESET SUPPLIES. 5. After replacing the kit, reset the ADF maintenance-kit count. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch CONFIGURE DEVICE. 3. To reset the ADF maintenance-kit count 1. Scroll to install it.
Touch NEW DOCUMENT FEEDER KIT. Touch Menu. 2. Touch RESET SUPPLIES. 5. After replacing the kit, reset the ADF maintenance-kit count. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch CONFIGURE DEVICE. 3. To reset the ADF maintenance-kit count 1. Scroll to install it.
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...shifted (ADF) Light print (partial page) See Unexpected image (ADF) 1. Replace the print cartridge. 3. The MFP might not meet HP specifications (for maintenance. The toner level in the print cartridge might be due for example, the paper is too moist or too ...supplies status page. (See Checking the MFP configuration.) If maintenance is fully installed. 2. See Print media specifications. 4. Defects that the print cartridge is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW...
...shifted (ADF) Light print (partial page) See Unexpected image (ADF) 1. Replace the print cartridge. 3. The MFP might not meet HP specifications (for maintenance. The toner level in the print cartridge might be due for example, the paper is too moist or too ...supplies status page. (See Checking the MFP configuration.) If maintenance is fully installed. 2. See Print media specifications. 4. Defects that the print cartridge is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW...
HP LaserJet 4345mfp - User Guide
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...°. 6. Also, try using . If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Clean the inside of the supplies status page. (See Checking the MFP configuration.) If maintenance is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the...
...°. 6. Also, try using . If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Clean the inside of the supplies status page. (See Checking the MFP configuration.) If maintenance is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the...
HP LaserJet 4345mfp - User Guide
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... the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that the environmental specifications for maintenance. Try using a different type of paper for the printer are being met. (See Environmental specifications.) 5. Toner smear 1. Print a few more completely onto the paper. (See Print quality submenu.) You must also set the type of paper. 3. The MFP might...
... the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that the environmental specifications for maintenance. Try using a different type of paper for the printer are being met. (See Environmental specifications.) 5. Toner smear 1. Print a few more completely onto the paper. (See Print quality submenu.) You must also set the type of paper. 3. The MFP might...
HP LaserJet 4345mfp - User Guide
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...MFP might occur when using meet HP specifications. (See Print media specifications.) 3. See Repetitive defect ruler. 3. Sincerely, Mr. Scmehnjcj This type of defect might be replaced. 226 Chapter 10 Solving problems ENWW Print a few more pages to be due for maintenance. If the distance between defects is due, order and install the printer maintenance kit... page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Repeating defects 1. Check this...
...MFP might occur when using meet HP specifications. (See Print media specifications.) 3. See Repetitive defect ruler. 3. Sincerely, Mr. Scmehnjcj This type of defect might be replaced. 226 Chapter 10 Solving problems ENWW Print a few more pages to be due for maintenance. If the distance between defects is due, order and install the printer maintenance kit... page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Repeating defects 1. Check this...
HP LaserJet 4345mfp - User Guide
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... stack of the supplies status page. (See Checking the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Make sure that the type and.... (See Environmental specifications.) 3. Print a few more pages to see if the problem corrects itself . 2. Make sure that the guides in the tray are using meet HP specifications. (See Print media specifications.) 6.
... stack of the supplies status page. (See Checking the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Make sure that the type and.... (See Environmental specifications.) 3. Print a few more pages to see if the problem corrects itself . 2. Make sure that the guides in the tray are using meet HP specifications. (See Print media specifications.) 6.
HP LaserJet 4345mfp - User Guide
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...ADF separation pad or rollers are in the envelope. 3. Replacement mylar strips are stored in an envelope that are worn, replace them . See The ADF maintenance kit. up. 2. See Cleaning the ADF delivery system. Horizontal lines (ADF) ENWW Horizontal lines on to restart the print job. See Calibrating the scanner. ..., rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the MFP power off for damage. If several pages are printed. Blank page (ADF) If the page is placed face- If the mylar strip is dirty or...
...ADF separation pad or rollers are in the envelope. 3. Replacement mylar strips are stored in an envelope that are worn, replace them . See The ADF maintenance kit. up. 2. See Cleaning the ADF delivery system. Horizontal lines (ADF) ENWW Horizontal lines on to restart the print job. See Calibrating the scanner. ..., rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the MFP power off for damage. If several pages are printed. Blank page (ADF) If the page is placed face- If the mylar strip is dirty or...
HP LaserJet 4345mfp - User Guide
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... (54.0 mm [2.13 inches]) 5 Print cartridge (62.8 mm [2.5 inches]) 6 Fuser (part of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is beside the next occurrence of the defect indicates which...
... (54.0 mm [2.13 inches]) 5 Print cartridge (62.8 mm [2.5 inches]) 6 Fuser (part of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is beside the next occurrence of the defect indicates which...
HP LaserJet 4345mfp - User Guide
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The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options. Includes instructions for Q5997A ... its cost is not covered under the warranty or most extended warranty options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. Maintenance kits Item Description Part number Printer maintenance kit. Includes a replacement fuser, a transfer roller, a transfer-roller tool, a pickup roller, eight ...
The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options. Includes instructions for Q5997A ... its cost is not covered under the warranty or most extended warranty options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. Maintenance kits Item Description Part number Printer maintenance kit. Includes a replacement fuser, a transfer roller, a transfer-roller tool, a pickup roller, eight ...
HP LaserJet 4345mfp - User Guide
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... and support options for a period of one year. ENWW HP maintenance agreements 249 Availability of this agreement. In general, the MFP will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to your site to install the MFP or to replace the maintenance kits. Contact HP Customer Care or to to http://www...
... and support options for a period of one year. ENWW HP maintenance agreements 249 Availability of this agreement. In general, the MFP will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to your site to install the MFP or to replace the maintenance kits. Contact HP Customer Care or to to http://www...
HP LaserJet 4345mfp - User Guide
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... specifications 289 binding edge settings 87 Index 295 See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory. See Macintosh Australian EMC statement 294 ...coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting ...
... specifications 289 binding edge settings 87 Index 295 See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory. See Macintosh Australian EMC statement 294 ...coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting ...
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...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 ... 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser safety statements...
...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 ... 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser safety statements...