HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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...and model of the drivers. In a Point-and-Print install, no plans to do this time. Not drivers released in Windows is clean. The product-specific drivers used for each device's unique features. • Bi-directional communication services enable real-time print job and device ... Questions 1 Is there a statement from Microsoft indicating that I have Admin rights, unless it takes for the devices to communicate with each HP device and automatically customize itself for ? Services What services are installed, and what are the services used to register a couple of additional ...
...and model of the drivers. In a Point-and-Print install, no plans to do this time. Not drivers released in Windows is clean. The product-specific drivers used for each device's unique features. • Bi-directional communication services enable real-time print job and device ... Questions 1 Is there a statement from Microsoft indicating that I have Admin rights, unless it takes for the devices to communicate with each HP device and automatically customize itself for ? Services What services are installed, and what are the services used to register a couple of additional ...
HP Printers - Supported Citrix Presentation Server environments
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... seconds or longer, depending upon the performance and load of the HP UPD or discrete print driver. Keys under this issue. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A ...table are also supported. 61.73.362.41 Resolved issues Autocreation performance in Citrix Print driver versions 61.071.xxx.xx fail to clean up registry data written to the HKEY_CURRENT_USER\Software\Hewlett-Packard registry hive. UPD version 4.7.2 will contain the fix for this hive ...
... seconds or longer, depending upon the performance and load of the HP UPD or discrete print driver. Keys under this issue. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A ...table are also supported. 61.73.362.41 Resolved issues Autocreation performance in Citrix Print driver versions 61.071.xxx.xx fail to clean up registry data written to the HKEY_CURRENT_USER\Software\Hewlett-Packard registry hive. UPD version 4.7.2 will contain the fix for this hive ...
Service Manual
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... 33 Replacing the print cartridges 33 HP policy on non-HP supplies 33 HP anti-counterfeit website 33 Cleaning the printer ...34 To clean the printer at the printer 34 To clean the fuser using HP Toolbox 35 Cleaning spilled toner ...35 Calibrating the printer ...36 To calibrate the printer at the printer 36 To calibrate the printer from the HP Toolbox 36 4 Operational theory Engine...
... 33 Replacing the print cartridges 33 HP policy on non-HP supplies 33 HP anti-counterfeit website 33 Cleaning the printer ...34 To clean the printer at the printer 34 To clean the fuser using HP Toolbox 35 Cleaning spilled toner ...35 Calibrating the printer ...36 To calibrate the printer at the printer 36 To calibrate the printer from the HP Toolbox 36 4 Operational theory Engine...
Service Manual
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... reset...126 NVRAM initializer...126 Super NVRAM initializer...126 Restoring page counts and serial number 127 Cleaning the ETB...127 Troubleshooting tools...128 Printer pages and reports 128 Demo page...128 Configuration page 129 Event log...131 Supplies Status page 131 Fuser...restore the factory-set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...144 Configuration page...145 vi ENWW
... reset...126 NVRAM initializer...126 Super NVRAM initializer...126 Restoring page counts and serial number 127 Cleaning the ETB...127 Troubleshooting tools...128 Printer pages and reports 128 Demo page...128 Configuration page 129 Event log...131 Supplies Status page 131 Fuser...restore the factory-set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...144 Configuration page...145 vi ENWW
Service Manual
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... seated. 8 Firmly close the front door. 9 Turn on non-HP supplies. For more information about using the control panel or the HP Toolbox. A cleaning page can also be generated using non-HP print cartridges, see To clean the printer at the printer or To clean the fuser using HP Toolbox. After a short time, the control panel should display Ready...
... seated. 8 Firmly close the front door. 9 Turn on non-HP supplies. For more information about using the control panel or the HP Toolbox. A cleaning page can also be generated using non-HP print cartridges, see To clean the printer at the printer or To clean the fuser using HP Toolbox. After a short time, the control panel should display Ready...
Service Manual
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3 Managing and maintenance This chapter contains information about the following topics. ● Managing supplies ● Cleaning the printer ● Calibrating the printer ENWW 31
3 Managing and maintenance This chapter contains information about the following topics. ● Managing supplies ● Cleaning the printer ● Calibrating the printer ENWW 31
Service Manual
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... print-quality problems such as toner specks or smearing. When a new black print cartridge is installed, a cleaning page will be automatically generated prior to HP Toolbox, HP recommends cleaning the paper path by using HP Toolbox. To clean the printer at the printer. 1 Use the (LEFT ARROW) or (RIGHT ARROW) button to select Service, and then press (SELECT...
... print-quality problems such as toner specks or smearing. When a new black print cartridge is installed, a cleaning page will be automatically generated prior to HP Toolbox, HP recommends cleaning the paper path by using HP Toolbox. To clean the printer at the printer. 1 Use the (LEFT ARROW) or (RIGHT ARROW) button to select Service, and then press (SELECT...
Service Manual
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... on the rollers and guides inside the printer. Cleaning spilled toner Defective print cartridges can pick up this toner. To clean the fuser using HP Toolbox NOTE Use the following procedure to clean the fuser using the HP Toolbox. Also, after the jam can develop leaks. CAUTION When cleaning the printer, do not touch the ETB with a damp...
... on the rollers and guides inside the printer. Cleaning spilled toner Defective print cartridges can pick up this toner. To clean the fuser using HP Toolbox NOTE Use the following procedure to clean the fuser using the HP Toolbox. Also, after the jam can develop leaks. CAUTION When cleaning the printer, do not touch the ETB with a damp...
Service Manual
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... calibrates at the printer 1 To calibrate from the HP Toolbox NOTE This procedure applies to HP Color LaserJet 2600n, and click HP Color LaserJet 2600n Toolbox. 2 Click the Troubleshooting tab and then click Troubleshooting Tools (on the left side of print quality. ... adjust the calibration settings by using the HP Toolbox. While the printer is calibrating, it pauses printing for this with image stabilization control. The printer accounts for the time that is complete before calibrating or cleaning. To calibrate the printer at various times to complete the calibration....
... calibrates at the printer 1 To calibrate from the HP Toolbox NOTE This procedure applies to HP Color LaserJet 2600n, and click HP Color LaserJet 2600n Toolbox. 2 Click the Troubleshooting tab and then click Troubleshooting Tools (on the left side of print quality. ... adjust the calibration settings by using the HP Toolbox. While the printer is calibrating, it pauses printing for this with image stabilization control. The printer accounts for the time that is complete before calibrating or cleaning. To calibrate the printer at various times to complete the calibration....
Service Manual
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To keep the printer ready to clean the ETB. INTR (initial rotation period) PRINT (print period) LSTR (last rotation period From the input of print command from the formatter until the input of print command from the formatter. The engine control system coordinates all printer functions. Or, from ... timing chart for print preparation. From the end of WAIT or LSTR until the pick-up solenoid is turned on. It drives the laser/scanner system, the image formation system, and the pickup and feed system. From the developing highvoltage off . The engine control system contains...
To keep the printer ready to clean the ETB. INTR (initial rotation period) PRINT (print period) LSTR (last rotation period From the input of print command from the formatter until the input of print command from the formatter. The engine control system coordinates all printer functions. Or, from ... timing chart for print preparation. From the end of WAIT or LSTR until the pick-up solenoid is turned on. It drives the laser/scanner system, the image formation system, and the pickup and feed system. From the developing highvoltage off . The engine control system contains...
Service Manual
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... toner image on the photosensitive drum onto paper. Step 1: Primary charging Step 2: Laser beam exposure 2 Developing stage Makes the electrostatic latent image on the photosensitive drum. Step 7: ETB cleaning Latent image formation This stage consists of image formation is called an "electrostatic latent image... and forms an electrostatic latent image on the photosensitive drum. Step 6: Fuser 5 ETB cleaning stage Cleans the residual toner on the photosensitive drum surface visible by the laser beam and is invisible to human eyes. 44 Chapter 4 Operational theory ENWW The print process...
... toner image on the photosensitive drum onto paper. Step 1: Primary charging Step 2: Laser beam exposure 2 Developing stage Makes the electrostatic latent image on the photosensitive drum. Step 7: ETB cleaning Latent image formation This stage consists of image formation is called an "electrostatic latent image... and forms an electrostatic latent image on the photosensitive drum. Step 6: Fuser 5 ETB cleaning stage Cleans the residual toner on the photosensitive drum surface visible by the laser beam and is invisible to human eyes. 44 Chapter 4 Operational theory ENWW The print process...
Service Manual
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...following intervals: ■ Always calibrate at power-on ■ Never calibrate at the end of the first job that passes 150 color pages since the previous calibration occurred. Use PML/PJL commands to print with toner out override, a calibration will occur when the ...is 48 hours) have elapsed. ■ On-demand calibration Calibrate the printer using the embedded Web server and HP Toolbox. ENWW Service-only tools (SERVICE ONLY) 59 This is replaced, a cleaning page will calibrate. Printer calibration Calibration settings are finished or cancelled. NOTE When a new black print...
...following intervals: ■ Always calibrate at power-on ■ Never calibrate at the end of the first job that passes 150 color pages since the previous calibration occurred. Use PML/PJL commands to print with toner out override, a calibration will occur when the ...is 48 hours) have elapsed. ■ On-demand calibration Calibrate the printer using the embedded Web server and HP Toolbox. ENWW Service-only tools (SERVICE ONLY) 59 This is replaced, a cleaning page will calibrate. Printer calibration Calibration settings are finished or cancelled. NOTE When a new black print...
Service Manual
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For a more thorough cleaning, see Cleaning the printer. 7 Firmly close the front door. See the enclosed recycling guide for recycling instructions. 9 If you are using a non-HP print cartridge, check the printer control panel for the printer, the control panel will automatically print. This helps prevent ...instructions. NOTE If a cartridge is in which the new cartridge arrived. NOTE When replacing or changing a black print cartridge, a cleaning page will display one of printed documents. After a short time, the control panel should display Ready. ETB removal and replacement Use...
For a more thorough cleaning, see Cleaning the printer. 7 Firmly close the front door. See the enclosed recycling guide for recycling instructions. 9 If you are using a non-HP print cartridge, check the printer control panel for the printer, the control panel will automatically print. This helps prevent ...instructions. NOTE If a cartridge is in which the new cartridge arrived. NOTE When replacing or changing a black print cartridge, a cleaning page will display one of printed documents. After a short time, the control panel should display Ready. ETB removal and replacement Use...
Service Manual
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... that you are connected to solve a problem with the device. Poor print quality. job to the device and the computer. Media does not move smoothly Clean the paper path. or USB cable to the device. If the error persists, see General print quality issues. 4 Does the device print Software is selected...
... that you are connected to solve a problem with the device. Poor print quality. job to the device and the computer. Media does not move smoothly Clean the paper path. or USB cable to the device. If the error persists, see General print quality issues. 4 Does the device print Software is selected...
Service Manual
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... Cleaning... No action is calibrating. One of the following messages are used to inform the user of the current state of print cartridges. Unauthorized cyan Unauthorized black If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Description The printer is... an HP supply, please call the HP fraud hotline at 1-877-219-3183. One of range 112 Chapter 6 Troubleshooting ENWW Table 6-2 Status log only messages Error log code 54.06 54.10 54.11 54.12 54.13 54.14 Description Color density sensor error Color plane registration...
... Cleaning... No action is calibrating. One of the following messages are used to inform the user of the current state of print cartridges. Unauthorized cyan Unauthorized black If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Description The printer is... an HP supply, please call the HP fraud hotline at 1-877-219-3183. One of range 112 Chapter 6 Troubleshooting ENWW Table 6-2 Status log only messages Error log code 54.06 54.10 54.11 54.12 54.13 54.14 Description Color density sensor error Color plane registration...
Service Manual
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...error DC controller memory error Fan motor error Fan cartridge failure Paper path/ETB rotation failure Paper path/ETB ramp up failure Color plane registration error DMAX calibration error DHALF calibration error Service menu settings The service menu is intended for use by manufacturing ...engineers, service engineers, developers, and support personnel. This menu provides options to calibrate, restore factory default settings, and clean the print paper path. The following service menu items are available: ■ Restore defaults-used to reset all customer-accessible menu ...
...error DC controller memory error Fan motor error Fan cartridge failure Paper path/ETB rotation failure Paper path/ETB ramp up failure Color plane registration error DMAX calibration error DHALF calibration error Service menu settings The service menu is intended for use by manufacturing ...engineers, service engineers, developers, and support personnel. This menu provides options to calibrate, restore factory default settings, and clean the print paper path. The following service menu items are available: ■ Restore defaults-used to reset all customer-accessible menu ...
Service Manual
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...Clean ETB-used to print out a continuous configuration report, translation report, and error report ■ USB Speed-enables or disables the ability for paper types which are non-specific. Printed image quality problems Improving print quality Use the print-quality settings in the HP Toolbox to specify the print mode for the printer... HP Toolbox, see HP Toolbox. Then click Settings, Service, and in the Paper Types menu, make the desired selections and click Apply. ENWW Print problems 119 The following secondary service menu items are available: ■ Service Reports-used to clean ...
...Clean ETB-used to print out a continuous configuration report, translation report, and error report ■ USB Speed-enables or disables the ability for paper types which are non-specific. Printed image quality problems Improving print quality Use the print-quality settings in the HP Toolbox to specify the print mode for the printer... HP Toolbox, see HP Toolbox. Then click Settings, Service, and in the Paper Types menu, make the desired selections and click Apply. ENWW Print problems 119 The following secondary service menu items are available: ■ Service Reports-used to clean ...
Service Manual
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.... For media that has high resistivity after fusing. Table 6-8 Optimize menu Adjustment type Background Toner Default setting Off Extra Cleaning Off Trailing Edge Off Over-development (full-speed) Trailing Edge Off Over-development (half-speed) Mottle Prevention Off Less... +/-y to all media types. For media that has low resistivity after fusing. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in...
.... For media that has high resistivity after fusing. Table 6-8 Optimize menu Adjustment type Background Toner Default setting Off Extra Cleaning Off Trailing Edge Off Over-development (full-speed) Trailing Edge Off Over-development (half-speed) Mottle Prevention Off Less... +/-y to all media types. For media that has low resistivity after fusing. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in...
Service Manual
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... use the following settings are lost: ■ Color page count ■ Total page count ■ Formatter number ■ Service ID ■ USB serial number To access the utility on the printer. 4 When you see Secondary service menu. 2 Scroll through the menu and select CLEAN ETB. 3 Press the (SELECT) button to...127 You can run the utility from the CD-ROM or copy it to the Ready state. Cleaning the ETB To clean the ETB, use this program, the printer must be directly connected to start the cleaning mode. When the super NVRAM init is replaced or when any of the following procedure: 1...
... use the following settings are lost: ■ Color page count ■ Total page count ■ Formatter number ■ Service ID ■ USB serial number To access the utility on the printer. 4 When you see Secondary service menu. 2 Scroll through the menu and select CLEAN ETB. 3 Press the (SELECT) button to...127 You can run the utility from the CD-ROM or copy it to the Ready state. Cleaning the ETB To clean the ETB, use this program, the printer must be directly connected to start the cleaning mode. When the super NVRAM init is replaced or when any of the following procedure: 1...
Service Manual
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... the jam. Then press the (SELECT) button on the control panel. A paper jam has occurred in the device. The HP Color LaserJet 2600n printer is out Please load specified paper type into the tray indicated. 132 Chapter 6 Troubleshooting ENWW In addition, alert messages, warning ...printer driver appropriate for your device. The control-panel messages indicate the status of the display, if appropriate. Alert and warning messages Control panel message Device error Press Door open . Print quality troubleshooting pages For more information about fuser cleaning pages, see HP ...
... the jam. Then press the (SELECT) button on the control panel. A paper jam has occurred in the device. The HP Color LaserJet 2600n printer is out Please load specified paper type into the tray indicated. 132 Chapter 6 Troubleshooting ENWW In addition, alert messages, warning ...printer driver appropriate for your device. The control-panel messages indicate the status of the display, if appropriate. Alert and warning messages Control panel message Device error Press Door open . Print quality troubleshooting pages For more information about fuser cleaning pages, see HP ...