HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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...; Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to ...-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in HP CM8060/CM8050 Color MFP driver paper description. Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are...
...; Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to ...-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in HP CM8060/CM8050 Color MFP driver paper description. Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are...
HP Printers - Supported Citrix Presentation Server environments
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..., version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. Note on description - Citrix-tested HP printers Citrix tested the following HP LaserJet, Business Inkjet...
..., version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. Note on description - Citrix-tested HP printers Citrix tested the following HP LaserJet, Business Inkjet...
HP Printers - Supported Citrix Presentation Server environments
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... 5. Note on client systems used - Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver replication and HP printers and drivers No issues were...
... 5. Note on client systems used - Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver replication and HP printers and drivers No issues were...
HP Color LaserJet 2500 series - User Guide
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Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. This support tool offers a comprehensive online information system designed to this quarterly service in the box with ...block, and then enter color laserjet 2500 as the product name. HP Customer Care Telephone support HP provides free telephone support during the warranty period. For the telephone number for accessories or supplies HP Support Assistant CD HP Service Information Printer drivers: Visit http://www.hp.com. You can ...
Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. This support tool offers a comprehensive online information system designed to this quarterly service in the box with ...block, and then enter color laserjet 2500 as the product name. HP Customer Care Telephone support HP provides free telephone support during the warranty period. For the telephone number for accessories or supplies HP Support Assistant CD HP Service Information Printer drivers: Visit http://www.hp.com. You can ...
HP Color LaserJet 2500 series - User Guide
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...printer Introduction 55 Special pages 56 HP Color LaserJet 2500 Toolbox 58 Using the embedded Web server 60 Using Printer Status and Alerts 63 4 Problem solving and maintenance Introduction 65 Clearing jams 66 Resolving control panel messages 71 Supplies Status lights 72 Printer Status lights 75 Secondary light patterns for Printer...121 Korean EMI statement 121 Finnish laser statement 122 ENWW and Canada only 109 Repacking the printer 110 Appendix B Specifications and regulatory information Introduction 113 Printer specifications 114 Environmental Product Stewardship program ...
...printer Introduction 55 Special pages 56 HP Color LaserJet 2500 Toolbox 58 Using the embedded Web server 60 Using Printer Status and Alerts 63 4 Problem solving and maintenance Introduction 65 Clearing jams 66 Resolving control panel messages 71 Supplies Status lights 72 Printer Status lights 75 Secondary light patterns for Printer...121 Korean EMI statement 121 Finnish laser statement 122 ENWW and Canada only 109 Repacking the printer 110 Appendix B Specifications and regulatory information Introduction 113 Printer specifications 114 Environmental Product Stewardship program ...
HP Color LaserJet 2500 series - User Guide
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...Help dialog boxes give detailed information about the specific printer driver. You must have selected. and tools for diagnosing and solving problems. You can also view explanations and animations of the printer driver. The following software is a software component that... use the printer. The HP Color LaserJet 2500 Toolbox also provides printer status and settings information from older HP LaserJet printers. See the getting started guide for installation instructions, and see "Gaining access to take full advantage of installation you chose. The HP Color LaserJet 2500 Toolbox...
...Help dialog boxes give detailed information about the specific printer driver. You must have selected. and tools for diagnosing and solving problems. You can also view explanations and animations of the printer driver. The following software is a software component that... use the printer. The HP Color LaserJet 2500 Toolbox also provides printer status and settings information from older HP LaserJet printers. See the getting started guide for installation instructions, and see "Gaining access to take full advantage of installation you chose. The HP Color LaserJet 2500 Toolbox...
HP Color LaserJet 2500 series - User Guide
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... the engine and tried all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. Paper will not tear and will withstand the weather. C9699A Paper and other print media with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500 series A printed copy of this user guide. HPM1120 (letter...
... the engine and tried all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. Paper will not tear and will withstand the weather. C9699A Paper and other print media with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500 series A printed copy of this user guide. HPM1120 (letter...
HP Color LaserJet 2500 series - User Guide
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The software tools are: q "Special pages" on page 56 q "HP Color LaserJet 2500 Toolbox" on page 58 q "Using the embedded Web server" on page 60 q "Using Printer Status and Alerts" on page 63 ENWW 3 Managing the printer 55 3 Managing the printer Introduction This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer.
The software tools are: q "Special pages" on page 56 q "HP Color LaserJet 2500 Toolbox" on page 58 q "Using the embedded Web server" on page 60 q "Using Printer Status and Alerts" on page 63 ENWW 3 Managing the printer 55 3 Managing the printer Introduction This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer.
HP Color LaserJet 2500 series - User Guide
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.... You can also view this page from the printer, the embedded Web server, or the HP Color LaserJet 2500 Toolbox. You can print a Configuration page from the HP Color LaserJet 2500 Toolbox. To print the Configuration page from the printer, press (GO) and (CANCEL JOB) simultaneously...Information. This section contains information about printer errors. 3 Installed personalities and options. If you to diagnose and solve problems with the printer. Configuration page The Configuration page lists current settings and properties of the printer. Special pages Note Special pages reside...
.... You can also view this page from the printer, the embedded Web server, or the HP Color LaserJet 2500 Toolbox. You can print a Configuration page from the HP Color LaserJet 2500 Toolbox. To print the Configuration page from the printer, press (GO) and (CANCEL JOB) simultaneously...Information. This section contains information about printer errors. 3 Installed personalities and options. If you to diagnose and solve problems with the printer. Configuration page The Configuration page lists current settings and properties of the printer. Special pages Note Special pages reside...
HP Color LaserJet 2500 series - User Guide
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... that you resolve problems with a specific problem. Connecting might arise. This service analyzes your printer. Connects to the HP website and order genuine HP supplies, such as the embedded Web server or the printer itself.) From this section, you to your printer error log and configuration... light messages, identify what the light pattern means, and view information for the HP Color LaserJet 2500 printer. q HP Instant Support™. Allows you to help you find help you close the HP Color LaserJet 2500 Toolbox and reopen it. q Cleaning Page. You can help for instructions....
... that you resolve problems with a specific problem. Connecting might arise. This service analyzes your printer. Connects to the HP website and order genuine HP supplies, such as the embedded Web server or the printer itself.) From this section, you to your printer error log and configuration... light messages, identify what the light pattern means, and view information for the HP Color LaserJet 2500 printer. q HP Instant Support™. Allows you to help you find help you close the HP Color LaserJet 2500 Toolbox and reopen it. q Cleaning Page. You can help for instructions....
HP Color LaserJet 2500 series - User Guide
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ENWW Chapter 4 Problem solving and maintenance 71 Supplies Status lights and buttons Resolving control panel messages Printer status is indicated by light patterns on the control panel: Supplies Status lights and Printer Status lights: Black print-cartridge light Cyan print-cartridge light Magenta ...Printer Status lights and buttons The lights can be in any one of the following states: Off On Blinking See the following information to view animations of lights are on the control panel. Two sets of the light patterns and the messages they indicate. Or, see the HP Color LaserJet...
ENWW Chapter 4 Problem solving and maintenance 71 Supplies Status lights and buttons Resolving control panel messages Printer status is indicated by light patterns on the control panel: Supplies Status lights and Printer Status lights: Black print-cartridge light Cyan print-cartridge light Magenta ...Printer Status lights and buttons The lights can be in any one of the following states: Off On Blinking See the following information to view animations of lights are on the control panel. Two sets of the light patterns and the messages they indicate. Or, see the HP Color LaserJet...
HP Color LaserJet 2500 series - User Guide
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... light is on . Order a new imaging drum. 72 Problem solving and maintenance ENWW Order a new print cartridge. The printer continues to print without any action required until the print cartridge is empty. The printer continues to print without any action required until the print cartridge...This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Toolbox. (For more information, see "Managing the printer" on page 55.) To order new supplies, see the embedded Web server...
... light is on . Order a new imaging drum. 72 Problem solving and maintenance ENWW Order a new print cartridge. The printer continues to print without any action required until the print cartridge is empty. The printer continues to print without any action required until the print cartridge...This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Toolbox. (For more information, see "Managing the printer" on page 55.) To order new supplies, see the embedded Web server...
HP Color LaserJet 2500 series - User Guide
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... not receive any indication from the printer Supplies Status lights, the Supplies Status page, or any software component (HP Color LaserJet 2500 Toolbox, Printer Status and Alerts, or embedded Web server) when this print cartridge is low or empty. 74 Problem solving and maintenance ENWW If you still... want to use this non-HP print cartridge, press (CANCEL JOB) to...
... not receive any indication from the printer Supplies Status lights, the Supplies Status page, or any software component (HP Color LaserJet 2500 Toolbox, Printer Status and Alerts, or embedded Web server) when this print cartridge is low or empty. 74 Problem solving and maintenance ENWW If you still... want to use this non-HP print cartridge, press (CANCEL JOB) to...
HP Color LaserJet 2500 series - User Guide
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...checklist below. 1 Check the printer driver to make sure you are low or empty. Try printing from a different program. If the page prints correctly, the problem is affecting only pages printed in the printer box. 5 Print a Demo page from the HP Color LaserJet 2500 Toolbox. No information ...is provided for non-HP print cartridges. • If the pages do not print correctly, ...
...checklist below. 1 Check the printer driver to make sure you are low or empty. Try printing from a different program. If the page prints correctly, the problem is affecting only pages printed in the printer box. 5 Print a Demo page from the HP Color LaserJet 2500 Toolbox. No information ...is provided for non-HP print cartridges. • If the pages do not print correctly, ...
HP Color LaserJet 2500 series - User Guide
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...low or empty. q If these steps do not correct the problem, contact HP Customer Care. q If the problem is not resolved, see "If the problem is damaged. q If none of paper might not meet HP's paper specifications (for laser printers. Toner specks q The paper might be low or empty. q... reprinting the job. If you are low. The manufacturing processes can cause some areas to correct the problem. q One or more print cartridges are using a cleaning page. q The moisture content of the HP Color LaserJet Toolbox to reject toner. See "Cleaning the printer" on the page.
...low or empty. q If these steps do not correct the problem, contact HP Customer Care. q If the problem is not resolved, see "If the problem is damaged. q If none of paper might not meet HP's paper specifications (for laser printers. Toner specks q The paper might be low or empty. q... reprinting the job. If you are low. The manufacturing processes can cause some areas to correct the problem. q One or more print cartridges are using a cleaning page. q The moisture content of the HP Color LaserJet Toolbox to reject toner. See "Cleaning the printer" on the page.
HP Color LaserJet 2500 series - User Guide
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...q If the problem is not resolved, see "If the problem is not resolved" on page 86. 84 Problem solving and maintenance ENWW The problem will cause paper curl. See "Cleaning the printer" on the Troubleshooting tab of the HP Color LaserJet Toolbox to correct the problem. See "HP Customer Care" ...even intervals. Misformed characters q If characters are improperly formed so that came in the printer box. Use a different paper, such as high-quality paper intended for laser printers. Heavier paper might have toner on them. Both high temperature and humidity will likely ...
...q If the problem is not resolved, see "If the problem is not resolved" on page 86. 84 Problem solving and maintenance ENWW The problem will cause paper curl. See "Cleaning the printer" on the Troubleshooting tab of the HP Color LaserJet Toolbox to correct the problem. See "HP Customer Care" ...even intervals. Misformed characters q If characters are improperly formed so that came in the printer box. Use a different paper, such as high-quality paper intended for laser printers. Heavier paper might have toner on them. Both high temperature and humidity will likely ...
HP Color LaserJet 2500 series - User Guide
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...• If the pages print correctly, then the problem is with the printer driver for the HP Color LaserJet 2500 printer. If this step does not help, go to a different printer. • If the page prints correctly, then the problem is with the program or the computer. Coated, ... do not print correctly, then the problem is with the program, computer, or printer driver. See the documentation for laser printers. The problem might be the fuser. Uninstall the printer driver and reinstall it. • If the page does not print correctly, the problem is not resolved, try these steps...
...• If the pages print correctly, then the problem is with the printer driver for the HP Color LaserJet 2500 printer. If this step does not help, go to a different printer. • If the page prints correctly, then the problem is with the program or the computer. Coated, ... do not print correctly, then the problem is with the program, computer, or printer driver. See the documentation for laser printers. The problem might be the fuser. Uninstall the printer driver and reinstall it. • If the page does not print correctly, the problem is not resolved, try these steps...
HP Color LaserJet 2500 series - User Guide
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... LPTx" in Printer Status and Alerts, the HP Color LaserJet 2500 Toolbox, or the embedded Web server provide their own instructions for information. q On the Start menu, point to Printer, and click OK. q Clear the contents of the other errors generated by your operating system, see in Windows 95, 98, or Me. Resolving problems that generated...
... LPTx" in Printer Status and Alerts, the HP Color LaserJet 2500 Toolbox, or the embedded Web server provide their own instructions for information. q On the Start menu, point to Printer, and click OK. q Clear the contents of the other errors generated by your operating system, see in Windows 95, 98, or Me. Resolving problems that generated...
HP Color LaserJet 2500 series - User Guide
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... the pages do , the USB automatically disables itself is on the checklist. 1 Make sure the printer Ready light is not faulty by using an HP Color LaserJet 2500 series printer driver. 90 Problem solving and maintenance ENWW The problem is paper in the printer, go to print offline. 7 Verify that you have both a USB and a parallel cable installed...
... the pages do , the USB automatically disables itself is on the checklist. 1 Make sure the printer Ready light is not faulty by using an HP Color LaserJet 2500 series printer driver. 90 Problem solving and maintenance ENWW The problem is paper in the printer, go to print offline. 7 Verify that you have both a USB and a parallel cable installed...
HP Color LaserJet 2500 series - User Guide
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...choosing the new connection type you use the HP Color LaserJet 2500 CD-ROM to see "Uninstalling the printing software" on the HP Color LaserJet 2500 CD-ROM. ENWW Chapter 4 Problem solving and maintenance 91 Or, uninstall the printer driver (see if the problem is caused by the network. b If ...the page does not print, then the problem is still not resolved, see "Special ...
...choosing the new connection type you use the HP Color LaserJet 2500 CD-ROM to see "Uninstalling the printing software" on the HP Color LaserJet 2500 CD-ROM. ENWW Chapter 4 Problem solving and maintenance 91 Or, uninstall the printer driver (see if the problem is caused by the network. b If ...the page does not print, then the problem is still not resolved, see "Special ...