Service Manual
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...troubleshooting 162 Clearing jams 164 Control panel light messages 169 Supplies Status lights 170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error ... Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color print jobs 191 Resolving problems that generated messages 194 Resolving problems that did not generate messages 195 Solving ...connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 6 C9706-90926
...troubleshooting 162 Clearing jams 164 Control panel light messages 169 Supplies Status lights 170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error ... Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color print jobs 191 Resolving problems that generated messages 194 Resolving problems that did not generate messages 195 Solving ...connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 6 C9706-90926
Service Manual
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Ease of laser printing in full color using software tools (HP Color LaserJet 2500 Series Toolbox, embedded Web server, Printer Status and Alerts). Included with the 2500, 2500n, and 2500tn models; NOTE: The printer has three DIMM slots, but the first slot (the slot on ...paper to install optional tray 3. Optional HP Jetdirect print server card for most jobs, including transparencies. NOTE: HP LaserJet 2500 series printers do not print in order to the printer. See the HP Color LaserJet 2500 Series Printer User Guide for color. Fast print speed Prints letter-size paper...
Ease of laser printing in full color using software tools (HP Color LaserJet 2500 Series Toolbox, embedded Web server, Printer Status and Alerts). Included with the 2500, 2500n, and 2500tn models; NOTE: The printer has three DIMM slots, but the first slot (the slot on ...paper to install optional tray 3. Optional HP Jetdirect print server card for most jobs, including transparencies. NOTE: HP LaserJet 2500 series printers do not print in order to the printer. See the HP Color LaserJet 2500 Series Printer User Guide for color. Fast print speed Prints letter-size paper...
Service Manual
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...what you can do using one of these methods: • From the HP Color LaserJet 2500 Series Toolbox, click the picture of the printer on the Device tab (Windows 98, NT 4.0, Me, 2000, and XP only). • For networked printers only, type the IP address for Windows 95, Mac OS 8.6 and ... to a computer or connected to manage printing functions from your computer instead of printer and HP supplies events (network only) set paper-type view and change tray configurations view and change the printer control panel menu configuration view and change network configuration (network only) To ...
...what you can do using one of these methods: • From the HP Color LaserJet 2500 Series Toolbox, click the picture of the printer on the Device tab (Windows 98, NT 4.0, Me, 2000, and XP only). • For networked printers only, type the IP address for Windows 95, Mac OS 8.6 and ... to a computer or connected to manage printing functions from your computer instead of printer and HP supplies events (network only) set paper-type view and change tray configurations view and change the printer control panel menu configuration view and change network configuration (network only) To ...
Service Manual
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... the engine when the computer is supported for Windows 98, NT 4.0, Me, 2000, and XP. A page with a pattern prints from the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500 Series Toolbox, which is running a different supported operating system, see figure 9). Use a cleaning page to correct and prevent these types of problems. Figure 8. EN...
... the engine when the computer is supported for Windows 98, NT 4.0, Me, 2000, and XP. A page with a pattern prints from the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500 Series Toolbox, which is running a different supported operating system, see figure 9). Use a cleaning page to correct and prevent these types of problems. Figure 8. EN...
Service Manual
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... determined by using the embedded Web server. To calibrate the printer manually Turn the printer off, wait one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. You...
... determined by using the embedded Web server. To calibrate the printer manually Turn the printer off, wait one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. You...
Service Manual
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... On both directly connected and network printers, you can set Printer Status and Alerts to use the HP Color LaserJet 2500 Series Toolbox or the embedded Web server, or see chapter 7. To check status and order supplies using Printer Status and Alerts If the printer is directly connected to the computer,... or imaging drum and recycle the used one, follow the instructions included in the box that actually prevent the printer from the HP Color LaserJet 2500 Series Toolbox. This opens a browser and connects you can also click the Order Supplies link from printing (a print cartridge is...
... On both directly connected and network printers, you can set Printer Status and Alerts to use the HP Color LaserJet 2500 Series Toolbox or the embedded Web server, or see chapter 7. To check status and order supplies using Printer Status and Alerts If the printer is directly connected to the computer,... or imaging drum and recycle the used one, follow the instructions included in the box that actually prevent the printer from the HP Color LaserJet 2500 Series Toolbox. This opens a browser and connects you can also click the Order Supplies link from printing (a print cartridge is...
Service Manual
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... troubleshooting 162 Clearing jams 164 Control panel light messages 169 Supplies Status lights 170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary...Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color print jobs 191 Resolving problems that generated messages 194 Resolving problems that did not generate messages 195 Solving... 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222 EN 6 Troubleshooting 161
... troubleshooting 162 Clearing jams 164 Control panel light messages 169 Supplies Status lights 170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary...Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color print jobs 191 Resolving problems that generated messages 194 Resolving problems that did not generate messages 195 Solving... 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222 EN 6 Troubleshooting 161
Service Manual
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...HP Color LaserJet 2500 Series Toolbox to view animations of symbol Light off Light on page 174. For non-error status messages, see their messages. You can also see the embedded Web server for a text message that correlates with possible causes and steps to see "Supplies Status lights" on page 170 and "Printer...light CANCEL JOB button Attention light (amber) Ready light (green) Go light and GO button (both green) Control panel lights Printer Status lights and buttons Supplies Status lights and buttons Table 21. Control panel light messages Note Figure 107. Control panel lights ...
...HP Color LaserJet 2500 Series Toolbox to view animations of symbol Light off Light on page 174. For non-error status messages, see their messages. You can also see the embedded Web server for a text message that correlates with possible causes and steps to see "Supplies Status lights" on page 170 and "Printer...light CANCEL JOB button Attention light (amber) Ready light (green) Go light and GO button (both green) Control panel lights Printer Status lights and buttons Supplies Status lights and buttons Table 21. Control panel light messages Note Figure 107. Control panel lights ...
Service Manual
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...Supplies Status lights This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Series Toolbox. For more information about supplies also appears in the Supplies Status area. Table 22. ...is low. required until the print cartridge is on . The printer continues to use and view the embedded Web server...
...Supplies Status lights This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Series Toolbox. For more information about supplies also appears in the Supplies Status area. Table 22. ...is low. required until the print cartridge is on . The printer continues to use and view the embedded Web server...
Service Manual
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... light is still blinking but the Attention light is empty, LaserJet 2500 Series Toolbox, Printer Status and the printer can be Alerts, or embedded Web server) when this non-HP print cartridge, is on . The printer stops printing. The cyan print cartridge If you still want ... Troubleshooting C9706-90926 Replace any software component (HP Color print cartridge is not on, turn the printer off and then back on . NOTE: You will not receive any software component (HP Color print cartridge is blinking, and the printer stops printing. The print cartridges 1. See...
... light is still blinking but the Attention light is empty, LaserJet 2500 Series Toolbox, Printer Status and the printer can be Alerts, or embedded Web server) when this non-HP print cartridge, is on . The printer stops printing. The cyan print cartridge If you still want ... Troubleshooting C9706-90926 Replace any software component (HP Color print cartridge is not on, turn the printer off and then back on . NOTE: You will not receive any software component (HP Color print cartridge is blinking, and the printer stops printing. The print cartridges 1. See...
Service Manual
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... server) when this print damaged. The cartridge. cartridge is on . CAUTION: If you printer Supplies Status lights, the Supplies Status continue printing after this page, or any software component (HP Color print cartridge is empty, LaserJet 2500 Series Toolbox, Printer Status and the printer can be LaserJet 2500 Series Toolbox, Printer Status and damaged. See "Hewlett- See "Hewlett- Packard limited warranty statement" on . Supplies...
... server) when this print damaged. The cartridge. cartridge is on . CAUTION: If you printer Supplies Status lights, the Supplies Status continue printing after this page, or any software component (HP Color print cartridge is empty, LaserJet 2500 Series Toolbox, Printer Status and the printer can be LaserJet 2500 Series Toolbox, Printer Status and damaged. See "Hewlett- See "Hewlett- Packard limited warranty statement" on . Supplies...
Service Manual
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See the user guide for non-HP print cartridges. Try printing from the HP Color LaserJet 2500 Series Toolbox. EN 6 Troubleshooting 183 If the problem is not resolved, choose one of these options: • If the problem is affecting all printed pages, see "... are low or empty. See the user guide for information about printquality options. 2 Make sure that you were printing. 7 Restart the computer and the printer and try printing again. Print-quality checklist General print-quality problems can be in the program from a different program. If the pages do not print...
See the user guide for non-HP print cartridges. Try printing from the HP Color LaserJet 2500 Series Toolbox. EN 6 Troubleshooting 183 If the problem is not resolved, choose one of these options: • If the problem is affecting all printed pages, see "... are low or empty. See the user guide for information about printquality options. 2 Make sure that you were printing. 7 Restart the computer and the printer and try printing again. Print-quality checklist General print-quality problems can be in the program from a different program. If the pages do not print...
Service Manual
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... print-media specifications. One or more print cartridges are using a cleaning page did not solve the problem, then check the fuser for laser printers. See the user guide for information about print-media specifications. The paper path might need to be cleaned. Dropouts Faded areas, generally ...example, the paper is flawed. Open the HP Color LaserJet 2500 Series Toolbox to see "If the problem is damaged. See "To use a cleaning page" on page 187. If the problem is not resolved, see if the roller is not resolved" on the printer control panel or in each to use the ...
... print-media specifications. One or more print cartridges are using a cleaning page did not solve the problem, then check the fuser for laser printers. See the user guide for information about print-media specifications. The paper path might need to be cleaned. Dropouts Faded areas, generally ...example, the paper is flawed. Open the HP Color LaserJet 2500 Series Toolbox to see "If the problem is damaged. See "To use a cleaning page" on page 187. If the problem is not resolved, see if the roller is not resolved" on the printer control panel or in each to use the ...
Service Manual
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...C9706-90926 Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Print the Supplies Status page to check remaining life. Open the HP Color LaserJet 2500 Series Toolbox to correct the problem. Inspect the imaging drum for information about print-media specifications. Check the printer environment. See the ... is not resolved" on page 190. Print the Supplies Status page to check remaining life. See the user guide for laser printers. Use a different paper, such as high-quality paper intended for information about print-media specifications. If toner smears ...
...C9706-90926 Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Print the Supplies Status page to check remaining life. Open the HP Color LaserJet 2500 Series Toolbox to correct the problem. Inspect the imaging drum for information about print-media specifications. Check the printer environment. See the ... is not resolved" on page 190. Print the Supplies Status page to check remaining life. See the user guide for laser printers. Use a different paper, such as high-quality paper intended for information about print-media specifications. If toner smears ...
Service Manual
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... need service. Print speed might be slower if you are using heavy paper. Examine the print cartridges and replace as highquality paper intended for laser printers. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Repetitive defects on the front Marks repeatedly appear on the printed side of the page at even intervals. Internal...
... need service. Print speed might be slower if you are using heavy paper. Examine the print cartridges and replace as highquality paper intended for laser printers. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Repetitive defects on the front Marks repeatedly appear on the printed side of the page at even intervals. Internal...
Service Manual
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See "To use the cleaning page. Open the HP Color LaserJet 2500 Series Toolbox to print the lighter image first. Change the order in which the images are printed. EN 6 Troubleshooting 189 For example,...page (in solid black) repeats farther down the page. If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn the printer on to restart the print job. Replace the imaging drum. Replace the fuser. If the problem is not ... (in a gray field), the toner might be lighter or darker than the field in which it appears. Clean the printer.
See "To use the cleaning page. Open the HP Color LaserJet 2500 Series Toolbox to print the lighter image first. Change the order in which the images are printed. EN 6 Troubleshooting 189 For example,...page (in solid black) repeats farther down the page. If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn the printer on to restart the print job. Replace the imaging drum. Replace the fuser. If the problem is not ... (in a gray field), the toner might be lighter or darker than the field in which it appears. Clean the printer.
Service Manual
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... page is located in the \prnfiles directory, to the printer. After the page prints, follow the instructions for instances in which the printer is not connected to view the HP Color LaserJet 2500 Series Toolbox. The print-quality troubleshooting page is also available directly from...to a Windows environment or the HP Color LaserJet 2500 Series Toolbox is comprised of horizontal stripes in color. Solving image-quality problems (color print jobs) This section describes issues that can occur when you are experiencing color-related issues, calibrate the printer before trying any other steps....
... page is located in the \prnfiles directory, to the printer. After the page prints, follow the instructions for instances in which the printer is not connected to view the HP Color LaserJet 2500 Series Toolbox. The print-quality troubleshooting page is also available directly from...to a Windows environment or the HP Color LaserJet 2500 Series Toolbox is comprised of horizontal stripes in color. Solving image-quality problems (color print jobs) This section describes issues that can occur when you are experiencing color-related issues, calibrate the printer before trying any other steps....
Service Manual
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.... Use one cable. Print a Configuration page from the HP Color LaserJet 2500 Series Toolbox to Settings and click Printers. Click Spool Settings, select Print Directly to Printer, and click OK. Try again to .400x" in the tray. For other printer drivers. Send the print job in Printer Status and Alerts, the HP Color LaserJet 2500 Series Toolbox, or the embedded Web server provide their own instructions...
.... Use one cable. Print a Configuration page from the HP Color LaserJet 2500 Series Toolbox to Settings and click Printers. Click Spool Settings, select Print Directly to Printer, and click OK. Try again to .400x" in the tray. For other printer drivers. Send the print job in Printer Status and Alerts, the HP Color LaserJet 2500 Series Toolbox, or the embedded Web server provide their own instructions...
Service Manual
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... print server card is with the computer or the program. 8 Print a short document by using an HP Color LaserJet 2500 series printer driver. 6 Use the printer-driver properties to check the assigned port. 7 Print a page from the HP Color LaserJet 2500 Series Toolbox (Windows 98 and later only). Checking the network It is still not resolved, see if the problem is caused by...
... print server card is with the computer or the program. 8 Print a short document by using an HP Color LaserJet 2500 series printer driver. 6 Use the printer-driver properties to check the assigned port. 7 Print a page from the HP Color LaserJet 2500 Series Toolbox (Windows 98 and later only). Checking the network It is still not resolved, see if the problem is caused by...
Service Manual
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... an Asian- Restart the computer. Solving general printing problems Symptom Possible Cause Solution The printer prints, but the In the settings for this printer, clear the Font DIMM check box on a network or sharing Disconnect the printer from the HP Color LaserJet 2500 Series Toolbox. HP Color LaserJet 2500 printer is installed correctly. 200 Troubleshooting C9706-90926 Font DIMM might be selected but The...
... an Asian- Restart the computer. Solving general printing problems Symptom Possible Cause Solution The printer prints, but the In the settings for this printer, clear the Font DIMM check box on a network or sharing Disconnect the printer from the HP Color LaserJet 2500 Series Toolbox. HP Color LaserJet 2500 printer is installed correctly. 200 Troubleshooting C9706-90926 Font DIMM might be selected but The...