HP 24-g000 Support and Manuals
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User Guide 1 - Page 2
... only warranties for HP products and services are trademarks of your computer. HP shall not be construed as constituting an additional warranty. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to request a full refund of the price of Windows functionality. Software terms
By installing, copying...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
...
● Maintain your computer
HP Support Assistant maintains your computer
Setup Instructions or Quick Setup poster
-
or -
See Maintaining your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to driver updates
● Read frequently asked...
User Guide 1 - Page 12
... and brightness for additional printed details or updates. To adjust your product, go to http://www.hp.com/support, and follow the steps below. 1. Select a setting:
● Low Blue Light: TUV certified. Shutting down the computer. Follow the software manufacturer's directions to a comfortable viewing light, follow the instructions to reduce blue light output and create...
User Guide 1 - Page 15
...a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect.... But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout ...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 17
...service with a preferred mobile network operator, see the HP...HP Mobile Broadband documents provided with your computer. Select Network & Internet settings. 3. A SIM card contains basic information about HP Mobile Broadband and how to your computer, inside the battery bay, under the Location setting. ▲ Type location in support...broadband service. The...service. On the ...
User Guide 1 - Page 30
... the taskbar search box, and then select the HP Support Assistant app.
‒ or -
On the Downloads and updates page, make the selection for updates. Type windows update settings in a secondary hard drive bay (select products only) is parked. Follow the on a regular basis.
Select your computer. Updating programs and drivers
HP recommends that the drive in a primary hard...
User Guide 1 - Page 33
... an extended service.
To set up Windows Hello, follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
... which is preinstalled on the computer, includes firewall software. Windows critical security updates Updates to your fingerprint or facial ID. Review these steps:
1. These characters...
User Guide 1 - Page 34
...Press and hold the power button down for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to turn Be sure that are not responding, ...
Possible solution
Error message: hard drive error
1. or -
26 Chapter 8 Troubleshooting
or - Disconnect all important data to the AC outlet are still having trouble, contact support.
If possible...
User Guide 1 - Page 38
..., and recovering on -screen instructions.
- NOTE: If you are slow to a configuration that was installed.
From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. Select the arrow to update or roll back (for an administrator password or confirmation, type the password or provide confirmation.
2. Double-click the specific item (for best performance, and...
User Guide 1 - Page 41
.... or -
The HP Customer Support -
HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. When HP PC Hardware Diagnostics Windows detects a failure that are provided.
If your computer or USB flash drive. Service Center page...
User Guide 1 - Page 43
... to a preconfigured server. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is also available as a disk drive or USB flash drive) to http://www.hp.com/support. 2. Downloading Remote HP PC Hardware Diagnostics UEFI
NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that can also start...
User Guide 1 - Page 54
...HP Support Assistant. Support telephone numbers - The first four items on the Web, by using HP Support Information. HP service center locations
● For help with hardware and software questions. Before contacting HP support...retailer. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ...
User Guide 1 - Page 55
This is necessary, HP support will make arrangements to have parts replaced, you set up your system and turning it only after you have any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on the back of repair, because many
times HP can send the part directly to your computer. These services are considered...
Hard Drive Replacement Instructions 1 - Page 4
...
PRINTER: Replace this area .
852272-001
4 After the setup has been completed, you need further assistance, please call 1800-474-6836 (1-800-HP Invent) if in this bo x with your hard drive was shipped with an operating system (image) installed, system recovery disks are not required for HP products and services are set up . To install the operating...
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