HP 22-2000 Support and Manuals
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User Guide - Page 2
... construed as constituting an additional warranty.
Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.microsoft.com for HP products and services are available in the express warranty statements accompanying such products and services.
Not all features are set forth in all editions of companies. Go to take...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
...; See how-to videos about using automated updates, diagnostic tools, and guided assistance.
- HP Support Assistant maintains your computer
Setup Instructions poster
- or -
1 specifications for your computer model
● Order parts and find additional troubleshooting help , and then select Help and Support. For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html...
User Guide - Page 9
....hp.com/ergo. 1. If you wish to install each update you move, check the voltage requirements for additional printed details or updates....Guide. Enter your computer model name and number in the computer box for your computer operating system. The grounding pin is currently running. To access this guide, go /contactHP. f. These
environmental factors can be stepped on -screen instructions...
User Guide - Page 10
... the Start screen, type support, and then select the HP Support Assistant app. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Check the operating system, memory, and other end of the cable toward the computer. Installing copied software could result in Help and Support. NOTE: To set up your user guides. For more information...
User Guide - Page 11
...supported in the following keys.
NOTE: Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models...allows you to quickly return to perform specific functions. 3 Navigating the screen
You...settings, button configurations, click speed, and pointer options.
User Guide - Page 14
... the trial period, purchase an extended service. Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that is a group of characters that help protect the integrity of the computer or user account
User password
A password is preinstalled on the computer...
User Guide - Page 15
... computer.
2.
Computer does not start
Symptom
Possible solution
Error message: hard 1. or -
Computer does not start 9 5 Troubleshooting
If you have problems using your computer model. For more extensive troubleshooting refer to turn the monitor on or start
Be sure that are still having trouble, contact support. drive error
a. Computer will not turn on .
User Guide - Page 16
... the monitor resolution setting in an exceedingly ... cable, and then restart the computer.
10 Chapter 5 Troubleshooting See Cleaning your computer on again.
● The computer...power cable to the back of the pins are bent, replace the monitor cable. ● If no pins are not...on the monitor.
Press the Sleep button (select models only), or esc, to your computer. Screen is not
...
User Guide - Page 19
... setup wizard.
1. In the Network and Sharing Center window, select Set ...Replace the non-powered speakers with powered speakers.
1. Be sure that you are connected to an audio jack, not a microphone or headphone jack.
Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Unplug headphones if they are turned on -screen instructions...
User Guide - Page 20
...can also set restore points manually. Software troubleshooting
Symptom
Possible solution
To resolve software ● Turn the computer off completely, and then turn it on page 16. See System Recovery on again.
problems, try these methods:
●
Update the drivers. To update a driver, select Update Driver, and then follow the on -screen instructions.
-
See "Updating device drivers...
User Guide - Page 24
... you the specific number of Microsoft Windows. Recovery media
Recovery media can create only one to create a recovery USB flash drive instead, using a USB flash drive, the program will resume where it left off. You can be prompted to insert a new blank disc to create your computer model (typically one set of recovery...
User Guide - Page 29
... is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. Hard drive c. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. In the Diagnostic section, click HP UEFI Support Environment. - 8 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics...
User Guide - Page 31
... screen, type help 25
Don't forget to http://www.hp.com/go to register at http://www.hp.com/apac/register. From the Start screen, type support, and then select HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ●...
User Guide - Page 32
... conditions listed in the HP Worldwide Limited Warranty and Technical Support guide.
26 Chapter 10 Support information Before upgrading your hardware
If you intend to upgrade any problems setting up your system and turning it only after you set up your computer. By breaking the security seal on setting up your computer, see the Setup Instructions poster or Setting up your system. After...
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