HP Notebook Reference Guide - Windows 7
Page 7
Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a ...only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP 3D DriveGuard (select models only 37 Identifying HP 3D DriveGuard status 38 Managing power with a parked hard drive 38 Using HP 3D DriveGuard software 38 Using optical drives (select models only...
Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a ...only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP 3D DriveGuard (select models only 37 Identifying HP 3D DriveGuard status 38 Managing power with a parked hard drive 38 Using HP 3D DriveGuard software 38 Using optical drives (select models only...
HP Notebook Reference Guide - Windows 7
Page 66
.... If the battery fails the test, contact HP Customer Support to start the computer. ● Run-in test-This test repeats the start-up test does not detect. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in the lower...: If you want to run diagnostic tests to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the hard drive. If it is displayed in every sector of the battery. Click the diagnostic test you need to determine...
.... If the battery fails the test, contact HP Customer Support to start the computer. ● Run-in test-This test repeats the start-up test does not detect. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in the lower...: If you want to run diagnostic tests to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the hard drive. If it is displayed in every sector of the battery. Click the diagnostic test you need to determine...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error codes related to the drive failure that have occurred during POST or when attempting to OS, Software, or other...
... drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error codes related to the drive failure that have occurred during POST or when attempting to OS, Software, or other...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 6
Packaging and transporting guidelines 36 Component replacement procedures 38 Service tag ...38 Computer feet ...39 Battery ...39 Optical drive (select models only 40 WLAN module ...43 Memory module ...45 Hard drive ...46 Keyboard ...49 Top cover ...51 Power button board ...55 TouchPad button board ...56 USB board ...58 Power connector cable ...59 Speakers ...60 Optical...
Packaging and transporting guidelines 36 Component replacement procedures 38 Service tag ...38 Computer feet ...39 Battery ...39 Optical drive (select models only 40 WLAN module ...43 Memory module ...45 Hard drive ...46 Keyboard ...49 Top cover ...51 Power button board ...55 TouchPad button board ...56 USB board ...58 Power connector cable ...59 Speakers ...60 Optical...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 14
... with ground pin, supports 3-pin DC connector) 65-W RC V EM HP Smart AC adapter with localized cable plug support (3-wire plug with a 500-GB hard drive) ● FreeDOS End-user replaceable parts: √ √ ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module 6 Chapter 1 Product description and 32-bit...
... with ground pin, supports 3-pin DC connector) 65-W RC V EM HP Smart AC adapter with localized cable plug support (3-wire plug with a 500-GB hard drive) ● FreeDOS End-user replaceable parts: √ √ ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module 6 Chapter 1 Product description and 32-bit...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 27
... more Plastics Kit spare part information. USB board (includes cable) 646128-001 Power connector cable 646121-001 Plastics Kit, includes: 646131-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by...models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory 646174-001 Thermal Material Kit (includes replacement thermal paste and pads): For use only with computer models equipped with an AMD processor 650277-001 For use only with...
... more Plastics Kit spare part information. USB board (includes cable) 646128-001 Power connector cable 646121-001 Plastics Kit, includes: 646131-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by...models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory 646174-001 Thermal Material Kit (includes replacement thermal paste and pads): For use only with computer models equipped with an AMD processor 650277-001 For use only with...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 35
...replacement thermal material) Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 6-cell, 47-Whr, 2.20-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 640-GB, 5400-rpm hard drive...black, 1.83-m) Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB; does not include hard drive connector cable, hard drive bracket, or screws) 65-W RC V HP Smart AC adapter for use will all computer models in Argentina (3-pin, black, 1.83-m) Power cord for use ...
...replacement thermal material) Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 6-cell, 47-Whr, 2.20-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 640-GB, 5400-rpm hard drive...black, 1.83-m) Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB; does not include hard drive connector cable, hard drive bracket, or screws) 65-W RC V HP Smart AC adapter for use will all computer models in Argentina (3-pin, black, 1.83-m) Power cord for use ...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 36
...cable 28 Chapter 3 Illustrated parts catalog does not include hard drive connector cable, hard drive bracket, or screws) Intel Core i3-380M 2.53-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) 2-GB memory module (PC3, 10600, ...GB memory module (PC3, 10600, 1333-MHz) 250-GB, 5400-rpm hard drive (2.5-in , 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws) 320-GB, 5400-rpm hard drive (2.5-in , 7.0-mm, SATA; includes replacement thermal material) 1-GB memory module (PC3, 10600, 1333-MHz) Realtek ...
...cable 28 Chapter 3 Illustrated parts catalog does not include hard drive connector cable, hard drive bracket, or screws) Intel Core i3-380M 2.53-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) 2-GB memory module (PC3, 10600, ...GB memory module (PC3, 10600, 1333-MHz) 250-GB, 5400-rpm hard drive (2.5-in , 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws) 320-GB, 5400-rpm hard drive (2.5-in , 7.0-mm, SATA; includes replacement thermal material) 1-GB memory module (PC3, 10600, 1333-MHz) Realtek ...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 38
... for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory (includes replacement thermal material) Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics ...Plastics Kit (includes hard drive compartment cover and memory module/wireless module compartment cover) NOTE: See Plastics Kit on page 26 for use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory (includes replacement thermal material) Speaker ...
... for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory (includes replacement thermal material) Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics ...Plastics Kit (includes hard drive compartment cover and memory module/wireless module compartment cover) NOTE: See Plastics Kit on page 26 for use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory (includes replacement thermal material) Speaker ...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 42
... damage to install them. Avoid touching pins, leads, and circuitry. After removing a hard drive, an optical drive, or a diskette drive, place it in an electrostatic-safe container. Before touching an electronic component, discharge static electricity by different activities. 34 Chapter 4 Removal and replacement procedures If you are discharged of protective packaging and label the package...
... damage to install them. Avoid touching pins, leads, and circuitry. After removing a hard drive, an optical drive, or a diskette drive, place it in an electrostatic-safe container. Before touching an electronic component, discharge static electricity by different activities. 34 Chapter 4 Removal and replacement procedures If you are discharged of protective packaging and label the package...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 54
.... Shut down through the operating system. 2. Remove the battery (see Optical drive (select models only) on page 39). 5. Remove the hard drive: 1. The hard drive connector cable is off or in the Hard Drive Hardware Kit, spare part number 646122-001. Description 640-GB, 5400-rpm... computer. 3. Disconnect all external devices connected to the computer. 46 Chapter 4 Removal and replacement procedures Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. Disconnect the power from the computer by first unplugging the...
.... Shut down through the operating system. 2. Remove the battery (see Optical drive (select models only) on page 39). 5. Remove the hard drive: 1. The hard drive connector cable is off or in the Hard Drive Hardware Kit, spare part number 646122-001. Description 640-GB, 5400-rpm... computer. 3. Disconnect all external devices connected to the computer. 46 Chapter 4 Removal and replacement procedures Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. Disconnect the power from the computer by first unplugging the...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 55
Remove the hard drive compartment cover. Release the hard drive connector cable from the system board. 5. Disconnect the hard drive connector cable (1) from the clips (2) built into the base enclosure. 6. Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer. 7. Component replacement procedures 47 2. The hard drive compartment cover is available in the Plastics Kit, spare part number 646131-001. 4. Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at an angle. 3. Remove the hard drive (4).
Remove the hard drive compartment cover. Release the hard drive connector cable from the system board. 5. Disconnect the hard drive connector cable (1) from the clips (2) built into the base enclosure. 6. Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer. 7. Component replacement procedures 47 2. The hard drive compartment cover is available in the Plastics Kit, spare part number 646131-001. 4. Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at an angle. 3. Remove the hard drive (4).
HP 2000 Notebook PC - Maintenance and Service Guide
Page 56
Reverse this procedure to replace the hard drive connector cable (1), the hard drive screws (2), or the hard drive bracket (3), remove and replace the components. If it is necessary to reassemble and install the hard drive. 48 Chapter 4 Removal and replacement procedures 8.
Reverse this procedure to replace the hard drive connector cable (1), the hard drive screws (2), or the hard drive bracket (3), remove and replace the components. If it is necessary to reassemble and install the hard drive. 48 Chapter 4 Removal and replacement procedures 8.
HP 2000 Notebook PC - Maintenance and Service Guide
Page 57
...with all external devices connected to the computer. 3. Component replacement procedures 49 Remove the memory module/wireless module compartment cover (see Optical drive (select models only) on page 39). 5. Remove the battery (see Hard drive on , and then shut it down the computer. Description...001 646125-AD1 646125-AB1 Before removing the keyboard, follow these steps: 1. Shut down through the operating system. 2. Remove the hard drive compartment cover (see Battery on page 40). 6. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Disconnect the ...
...with all external devices connected to the computer. 3. Component replacement procedures 49 Remove the memory module/wireless module compartment cover (see Optical drive (select models only) on page 39). 5. Remove the battery (see Hard drive on , and then shut it down the computer. Description...001 646125-AD1 646125-AB1 Before removing the keyboard, follow these steps: 1. Shut down through the operating system. 2. Remove the hard drive compartment cover (see Battery on page 40). 6. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Disconnect the ...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 61
...the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in the Cable Kit, spare part number 646119-001) Component replacement procedures 53 Release the ZIF connectors to the computer. 6. Turn the computer right-side up, with the TouchPad button board spare part kit, spare ...battery bay that secure the top cover to the computer. 5. Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that secure the top cover to which the following cables are attached, and then disconnect the cables from the system board: ●...
...the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in the Cable Kit, spare part number 646119-001) Component replacement procedures 53 Release the ZIF connectors to the computer. 6. Turn the computer right-side up, with the TouchPad button board spare part kit, spare ...battery bay that secure the top cover to the computer. 5. Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that secure the top cover to which the following cables are attached, and then disconnect the cables from the system board: ●...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 78
Lift the right side of the system board (2) until it rests at an angle. 70 Chapter 4 Removal and replacement procedures 7. Disconnect the optical drive connector cable from the system board (see Hard drive on page 46). 8. Remove the Phillips PM2.5×6.0 screw (1) that the following components: ● Keyboard (see Keyboard on page 49) ● Top...
Lift the right side of the system board (2) until it rests at an angle. 70 Chapter 4 Removal and replacement procedures 7. Disconnect the optical drive connector cable from the system board (see Hard drive on page 46). 8. Remove the Phillips PM2.5×6.0 screw (1) that the following components: ● Keyboard (see Keyboard on page 49) ● Top...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 88
...on page 39), and then remove the following components: ● Optical drive (see Optical drive (select models only) on page 40) ● Hard drive (see Hard drive on , and then shut it down the computer. Replacement thermal material is off or in the Thermal Material Kit, spare part ...removing the processor, follow these steps: 1. Shut down through the operating system. 2. NOTE: The processor spare part kit includes replacement thermal material. Disconnect all external devices connected to computer models equipped with an Intel processor). Processor NOTE: This section applies only to...
...on page 39), and then remove the following components: ● Optical drive (see Optical drive (select models only) on page 40) ● Hard drive (see Hard drive on , and then shut it down the computer. Replacement thermal material is off or in the Thermal Material Kit, spare part ...removing the processor, follow these steps: 1. Shut down through the operating system. 2. NOTE: The processor spare part kit includes replacement thermal material. Disconnect all external devices connected to computer models equipped with an Intel processor). Processor NOTE: This section applies only to...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 94
If the test detects a damaged sector, it attempts to move the data to report the issue and purchase a replacement battery. If the battery fails the test, contact HP support to a good sector. ● Memory test-This test analyzes the physical condition of the battery. To start -up test.... 5. Using System Diagnostics System Diagnostics allows you can also view system information and error logs in the lower-left corner of the hard drive. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you to run , and then follow the on...
If the test detects a damaged sector, it attempts to move the data to report the issue and purchase a replacement battery. If the battery fails the test, contact HP support to a good sector. ● Memory test-This test analyzes the physical condition of the battery. To start -up test.... 5. Using System Diagnostics System Diagnostics allows you can also view system information and error logs in the lower-left corner of the hard drive. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you to run , and then follow the on...
HP 2000 Notebook PC - Maintenance and Service Guide
Page 115
...Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1, 38 product number 38 R removal/replacement preliminaries 33 procedures 38 right-side components 13 ... part number 19, 30, 60 speakers removal 60 spare part number 19, 30, 60 specifications computer 87 display 88 hard drive 89 system board removal 69 spare part numbers 19, 30, 31, 69 System Diagnostics 82 T Thermal Material Kit, ...
...Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1, 38 product number 38 R removal/replacement preliminaries 33 procedures 38 right-side components 13 ... part number 19, 30, 60 speakers removal 60 spare part number 19, 30, 60 specifications computer 87 display 88 hard drive 89 system board removal 69 spare part numbers 19, 30, 31, 69 System Diagnostics 82 T Thermal Material Kit, ...
Getting Started HP Notebook - Windows 7
Page 6
...23 Rotating (select models only 24 Flicking (select models only 24 6 Maintenance ...25 Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 30 7 Backup and recovery ...35 Restore ...36 Creating restore media ...36 Performing a system restore ...37 ... previous date and time 41 8 Customer support ...42 Contacting customer support ...42 Labels ...43 9 Specifications ...44 Input power ...44 DC plug of external HP power supply 44 Operating environment ...45 Index ...46 vi
...23 Rotating (select models only 24 Flicking (select models only 24 6 Maintenance ...25 Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 30 7 Backup and recovery ...35 Restore ...36 Creating restore media ...36 Performing a system restore ...37 ... previous date and time 41 8 Customer support ...42 Contacting customer support ...42 Labels ...43 9 Specifications ...44 Input power ...44 DC plug of external HP power supply 44 Operating environment ...45 Index ...46 vi