HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... - For more information, refer to turn off when it is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - HP CMI - This support is unused for an extended period of data to optimize performance. also known...installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. however, this process, data is being used 512-byte sectors; ...
... - For more information, refer to turn off when it is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - HP CMI - This support is unused for an extended period of data to optimize performance. also known...installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. however, this process, data is being used 512-byte sectors; ...
User Guide - Windows 8
Page 7
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
User Guide - Windows 8
Page 13
... on and off during routine operation. NOTE: The computer fan starts up automatically to cool internal components. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional USB device. NOTE: When a device is normal for the internal...
... on and off during routine operation. NOTE: The computer fan starts up automatically to cool internal components. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional USB device. NOTE: When a device is normal for the internal...
User Guide - Windows 8
Page 20
... (1) (2) (3) (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Releases the battery from the list of apps. Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. Contains the hard drive. 12 Chapter 2 Getting to know your country or region. CAUTION: To prevent an unresponsive system, replace...
... (1) (2) (3) (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Releases the battery from the list of apps. Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. Contains the hard drive. 12 Chapter 2 Getting to know your country or region. CAUTION: To prevent an unresponsive system, replace...
User Guide - Windows 8
Page 42
... of information, do not initiate Sleep while reading from or writing to resume your work is saved to memory, allowing you to a hibernation file and the computer powers down. Sleep is saved to memory, allowing you to a disc or an external media card. Your computer supports power plans to manage how your...
... of information, do not initiate Sleep while reading from or writing to resume your work is saved to memory, allowing you to a hibernation file and the computer powers down. Sleep is saved to memory, allowing you to a disc or an external media card. Your computer supports power plans to manage how your...
User Guide - Windows 8
Page 56
...Chapter 8 Maintaining your computer gets older, you can drastically improve the performance of your computer by replacing a hard drive or adding memory. It also provides information about improving the performance of your computer. Improving performance Everyone wants a fast computer and by performing regular ...Disk Cleanup and by running tools such as Disk Defragmenter and Disk Cleanup, you might consider installing larger drives and adding more memory. Also, as your computer Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition...
...Chapter 8 Maintaining your computer gets older, you can drastically improve the performance of your computer by replacing a hard drive or adding memory. It also provides information about improving the performance of your computer. Improving performance Everyone wants a fast computer and by performing regular ...Disk Cleanup and by running tools such as Disk Defragmenter and Disk Cleanup, you might consider installing larger drives and adding more memory. Also, as your computer Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition...
User Guide - Windows 8
Page 57
...a flat surface. 5. Turn the computer upside down on , and then shut it down through the operating system. 1. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Improving performance 49 CAUTION: To prevent information loss or... an unresponsive system: Before removing or installing a drive, shut down the computer. 2. If you must first remove the wireless and memory module compartment cover. Unplug the power cord from the computer.
...a flat surface. 5. Turn the computer upside down on , and then shut it down through the operating system. 1. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Improving performance 49 CAUTION: To prevent information loss or... an unresponsive system: Before removing or installing a drive, shut down the computer. 2. If you must first remove the wireless and memory module compartment cover. Unplug the power cord from the computer.
User Guide - Windows 8
Page 60
...2. Turn the computer upside down the computer. 2. A great solution to hold all your work , your productivity slows down. The memory capacity of the computer can be sure that you have in your work area. CAUTION: Electrostatic discharge (ESD) can help improve your ... Unplug the power cord from the computer: 52 Chapter 8 Maintaining your work . Adding or replacing memory modules Adding memory can damage electronic components. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the ...
...2. Turn the computer upside down the computer. 2. A great solution to hold all your work , your productivity slows down. The memory capacity of the computer can be sure that you have in your work area. CAUTION: Electrostatic discharge (ESD) can help improve your ... Unplug the power cord from the computer: 52 Chapter 8 Maintaining your work . Adding or replacing memory modules Adding memory can damage electronic components. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the ...
User Guide - Windows 8
Page 61
... Do not touch the components on each side of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. If you are replacing a memory module, remove the existing memory module: a. The memory module tilts up (2) and remove the cover (3). 7. ...Pull away the retention clips (1) on the memory module. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only....
... Do not touch the components on each side of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. If you are replacing a memory module, remove the existing memory module: a. The memory module tilts up (2) and remove the cover (3). 7. ...Pull away the retention clips (1) on the memory module. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only....
User Guide - Windows 8
Page 62
... prevent damage to run the latest technology available. Replace the wireless and memory module compartment cover. 10. b. Updating programs and drivers HP recommends that you update your computer to the memory module, hold the memory module by the edges only. Turn on the memory module. For example, older graphics components might not work well with...
... prevent damage to run the latest technology available. Replace the wireless and memory module compartment cover. 10. b. Updating programs and drivers HP recommends that you update your computer to the memory module, hold the memory module by the edges only. Turn on the memory module. For example, older graphics components might not work well with...
User Guide - Windows 8
Page 70
...date and System BIOS) can prevent the computer from operating properly. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on the HP website. Errors can be available on or restart the computer, and then quickly press f10. Determining the BIOS version To determine whether available BIOS... Utility (BIOS). 1. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to know the version of system and extended memory. NOTE: Use extreme care when making changes in Windows) or by pressing fn+esc (if you need to select Exit > Exit Discarding Changes, ...
...date and System BIOS) can prevent the computer from operating properly. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on the HP website. Errors can be available on or restart the computer, and then quickly press f10. Determining the BIOS version To determine whether available BIOS... Utility (BIOS). 1. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to know the version of system and extended memory. NOTE: Use extreme care when making changes in Windows) or by pressing fn+esc (if you need to select Exit > Exit Discarding Changes, ...
User Guide - Windows 8
Page 82
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 6
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 10
DX11 not supported on models with AMD A4-5000 processor; typical brightness: 200 nits LVDS support 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3/1600-MHz DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333-MHz) DDR3/..., 35 W) B830 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) Intel HM75...
DX11 not supported on models with AMD A4-5000 processor; typical brightness: 200 nits LVDS support 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3/1600-MHz DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333-MHz) DDR3/..., 35 W) B830 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) Intel HM75...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 11
...WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-...×1 + 2048×1; not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √...
...WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-...×1 + 2048×1; not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 12
...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...
...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 14
... cool internal components. Reads data from and writes data to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left...
... cool internal components. Reads data from and writes data to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 22
Contains the hard drive. 14 Chapter 2 External component identification ENWW Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Contains the hard drive. 14 Chapter 2 External component identification ENWW Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 24
...cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket ...Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 20. Optical drive cable...
...cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket ...Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 20. Optical drive cable...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 26
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW Item (15) (16) (17) Component Spare part number Processor (includes replacement thermal materials): NOTE...
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW Item (15) (16) (17) Component Spare part number Processor (includes replacement thermal materials): NOTE...