HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
...) Page 4 Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does...
...) Page 4 Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://... consumption on computer systems equipped with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The Intel Matrix Storage Technology solution technology provides improved performance...
... or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://... consumption on computer systems equipped with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The Intel Matrix Storage Technology solution technology provides improved performance...
User Guide - Windows 8
Page 2
.... Intel is a trademark of Intel Corporation in the express warranty statements accompanying such products and services. Microsoft and Windows are common to change without notice. HP shall not be bound by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor and used by the terms of Microsoft Corporation.... If you agree to request a full refund of the computer, please contact your sole remedy is subject to most models. For any software product preinstalled on your place of sale (the seller).
.... Intel is a trademark of Intel Corporation in the express warranty statements accompanying such products and services. Microsoft and Windows are common to change without notice. HP shall not be bound by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor and used by the terms of Microsoft Corporation.... If you agree to request a full refund of the computer, please contact your sole remedy is subject to most models. For any software product preinstalled on your place of sale (the seller).
User Guide - Windows 8
Page 5
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
User Guide - Windows 8
Page 6
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
User Guide - Windows 8
Page 8
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
User Guide - Windows 8
Page 12
... battery is not charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is idle. NOTE: On select models, the optical drive also writes to an optical disc. ● Green: The optical drive is being mishandled or stolen. 4 Chapter 2 Getting to the computer.
... battery is not charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is idle. NOTE: On select models, the optical drive also writes to an optical disc. ● Green: The optical drive is being mishandled or stolen. 4 Chapter 2 Getting to the computer.
User Guide - Windows 8
Page 21
...Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. Labels 13 The labels are affixed inside the battery bay. ● Wireless ... to the computer provide information you troubleshoot system problems or travel internationally with your computer. If your computer model includes one or more wireless devices, one or more certification labels are included with the computer. The service...
...Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. Labels 13 The labels are affixed inside the battery bay. ● Wireless ... to the computer provide information you troubleshoot system problems or travel internationally with your computer. If your computer model includes one or more wireless devices, one or more certification labels are included with the computer. The service...
User Guide - Windows 8
Page 22
... of individual devices. In a PAN, each other Bluetoothenabled devices, such as computers, phones, printers, headsets, speakers, and cameras. If the wireless light is on the model. Using operating system controls The Network and Sharing Center allows you can explore the globe and access information from millions of websites using these features...
... of individual devices. In a PAN, each other Bluetoothenabled devices, such as computers, phones, printers, headsets, speakers, and cameras. If the wireless light is on the model. Using operating system controls The Network and Sharing Center allows you can explore the globe and access information from millions of websites using these features...
User Guide - Windows 8
Page 25
... devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to verify the name and status of options is sold separately. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of Bluetooth devices...
... devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to verify the name and status of options is sold separately. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of Bluetooth devices...
User Guide - Windows 8
Page 27
... sound. Records video and captures still photographs. NOTE: For details about different types of apps. Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. Produce sound. 19 Or, to make your music, and download and watch movies. ...then select CyberLink YouCam from the list of USB ports, see Using a USB device on your computer. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your computer an even more powerful entertainment center, connect external ...
... sound. Records video and captures still photographs. NOTE: For details about different types of apps. Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. Produce sound. 19 Or, to make your music, and download and watch movies. ...then select CyberLink YouCam from the list of USB ports, see Using a USB device on your computer. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your computer an even more powerful entertainment center, connect external ...
User Guide - Windows 8
Page 32
For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
User Guide - Windows 8
Page 33
The guide provides information on . The TouchPad light is on common tasks using touch gestures (select models only) in all apps. The TouchPad supports a variety of gestures that let your fingers. Using TouchPad gestures A TouchPad allows you to control the pointing.... From the Start screen, type control, select Control Panel from the list of the USB ports on a touch screen (select models only). Using the TouchPad 25 Select computer models have special action keys or hot key functions on your computer. Review the Windows 8 Basics guide included with simple finger movements. ...
The guide provides information on . The TouchPad light is on common tasks using touch gestures (select models only) in all apps. The TouchPad supports a variety of gestures that let your fingers. Using TouchPad gestures A TouchPad allows you to control the pointing.... From the Start screen, type control, select Control Panel from the list of the USB ports on a touch screen (select models only). Using the TouchPad 25 Select computer models have special action keys or hot key functions on your computer. Review the Windows 8 Basics guide included with simple finger movements. ...
User Guide - Windows 8
Page 35
Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
User Guide - Windows 8
Page 36
NOTE: Rotate is intended for the selected object. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press ... flick your fingers in a light, quick motion up, down, left or right. 28 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Flicking (select models only) Flicking allows you can manipulate an object or image.
NOTE: Rotate is intended for the selected object. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press ... flick your fingers in a light, quick motion up, down, left or right. 28 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Flicking (select models only) Flicking allows you can manipulate an object or image.
User Guide - Windows 8
Page 47
...When installing or modifying system software ● When writing information to external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. A message refers you disconnect external power, the following conditions: WARNING! Troubleshooting an AC adapter Test... the AC adapter if the computer exhibits any of the following symptoms when it is connected to a disc (select models only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you...
...When installing or modifying system software ● When writing information to external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. A message refers you disconnect external power, the following conditions: WARNING! Troubleshooting an AC adapter Test... the AC adapter if the computer exhibits any of the following symptoms when it is connected to a disc (select models only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you...
User Guide - Windows 8
Page 48
..., and then click Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with the power button, the recommended procedure is to use the preceding shutdown procedures, try the following conditions: ● When you need to a USB or...
..., and then click Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with the power button, the recommended procedure is to use the preceding shutdown procedures, try the following conditions: ● When you need to a USB or...
User Guide - Windows 8
Page 49
.... A USB flash drive, connected to the Universal Serial Bus (USB) port on this versatile interface allows you to read or write to a network on select models) Blu-ray Disc (BD). Some devices use minimal force to run; Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use...
.... A USB flash drive, connected to the Universal Serial Bus (USB) port on this versatile interface allows you to read or write to a network on select models) Blu-ray Disc (BD). Some devices use minimal force to run; Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use...
User Guide - Windows 8
Page 52
... optical disc. Information on an external display requires an HDMI digital connection. The DVDs can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the disc can store up to 1080p resolution on an external display, which allow the computer to...
... optical disc. Information on an external display requires an HDMI digital connection. The DVDs can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the disc can store up to 1080p resolution on an external display, which allow the computer to...
User Guide - Windows 8
Page 75
...to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. See Using Windows Refresh for quick and easy recovery on your information from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type help , and then ...select Help and Support. ● If you can choose the HP Minimized Image Recovery option from the backups you can ...
...to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. See Using Windows Refresh for quick and easy recovery on your information from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type help , and then ...select Help and Support. ● If you can choose the HP Minimized Image Recovery option from the backups you can ...